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Clarion Hotel & Suites

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Clarion Hotel & Suites
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143 Reviews from our TripAdvisor Community

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Showing 143: English reviews
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Ashby De La Zouch, United Kingdom
Reviewed 5 days ago NEW

I had the misfortune to stay at this hotel when attending a training course. The training was taking place at the venue and so it was more convenient to stay here. The place was easy to find, located on the old Hwy 1. I arrived at around 10pm after a 3.5 hour drive from my home. Check in was quite...

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Helpful?
Thank Ksav1971
Aaron T, General Manager at Clarion Hotel & Suites, responded to this review

Thank you for the review Ksav1971. We appreciate feedback both good and bad. I will make sure to address the cleanliness issue in the room directly with the Housekeeping Manager. I hope you will consider staying with us again so we can make up for your poor experience.

Manitoba
Reviewed 2 weeks ago

We were staying at the Red Oak in for a volleyball tournament, Unfortunately the hotel placed a group of people in the middle of our room grouping that were not associated with us. This group of people were extremely disruptive for 2 nights and many of us were unable to get a good nights sleep in. We did complain and...

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Helpful?
Thank ManitobaCrewofsix
Aaron T, General Manager at Clarion Hotel & Suites, responded to this review

I apologize for the issues Crew if Six, I am glad security was able to deal with the issues on the second night, and I am sorry for the noise issues on the first night. I also apologize for the issues with the temperature in the room, we are currently updating the systems in the hotel and the inside rooms...

Winnipeg, Canada
Reviewed 3 weeks ago via mobile

Was a great place to stay while our team was playing at a tournament in Shilo, Mb. The pool was great for the kids. Rooms were clean. My only complaint would have been that it was a pet friendly hotel and we had neighbours that had a couple of dogs that barked at night before bed and whined to early...

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Helpful?
Thank Dodie B
Aaron T, General Manager at Clarion Hotel & Suites, responded to this review

Glad you enjoyed the rooms and the pool Dobie. My apologies for the dog issues. We don't see a lot of pets in the hotel, but the front desk would be happy to help with any noise issues 24 hours a day.

Winnipeg, Canada
Reviewed 9 February 2017

We needed a room while in town to watch the Wheat Kings game. We chose the Royal Oak as we had stayed here a few years ago. We chose a Level 5 King Suite again as we had this before. Upon entering the room I opened up the drapes to find the entire bay window sill completely covered in water....

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Helpful?
Thank BobbyO4
Aaron T, General Manager at Clarion Hotel & Suites, responded to this review

Thanks for the feedback Bobby. We are in the process of updating the suites and the entire hotel. I apologize for the confusion on the breakfast, it is something that we have never offered to guests who book through third party sites, it is a perk of booking directly through the hotel but I can see the confusion based on...

Calgary, Canada
Reviewed 27 January 2017

Expensive for what you get. We were on the ground floor and there was a leak in the ceiling. Used to LOVE this hotel before the expansion and price increase. Pool is still nice and things in the old part are getting dated. Don't know if I will stay here again.

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Helpful?
Thank silenttiger
Aaron T, General Manager at Clarion Hotel & Suites, responded to this review

Sorry that we didn't meet your expectations for the price Silenttiger. We have been working hard with our upgrades to bring the value back and are fazing out the old heating and cooling system that would have caused a leak in the ceiling. We want to make sure that our value remains high for what people are paying.

Calgary
Reviewed 12 January 2017 via mobile

Rooms aren't luxurious but they are very clean and that is more important to me. Staff was very friendly and the hotel restaurant Echo was perfectly adequate. Conference facilities were good too. Great rates.

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Helpful?
Thank Hopefullylost
Aaron T, General Manager at Clarion Hotel & Suites, responded to this review

Thanks for the review Hopefullylost. Glad you enjoyed your stay at the Royal Oak Inn & Suites.

Ebb And Flow
Reviewed 6 December 2016

Friendly service. Enjoyed my stay as it was clean, also, nice and quiet. The beds were very comfortable and comfort is important. Spent the evening next door at Houston's listening to some great live Canadian country talent. On a positive note, I Would recommend this place to friends.

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Helpful?
Thank 173priscillad
Aaron T, General Manager at Clarion Hotel & Suites, responded to this review

Glad you enjoyed your stay and your time at Houston's. Thank you for the positive comments.

Deloraine, Manitoba
Reviewed 2 December 2016

Free upgrade, plus full free breakfast, plus coupon for entree in restaurant. Best bargain for the price that I have had in years. Bed was great. Very clean. Staff warm and friendly. Pool area large and great for kids or to gather with friends.

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Helpful?
Thank Carmelmb
Aaron T, General Manager at Clarion Hotel & Suites, responded to this review

Thanks for the great feedback Carmel. Glad you enjoyed your stay at the Royal Oak Inn & Suites.

Manitoba, Canada
Reviewed 28 November 2016

We recently stayed at the Royal Oak and we were quite surprised at how nice it was. The rooms have been updated and the bathroom especially was new and modern. The bathroom floor was heated which was a really nice touch. Also there's a nite light conveniently located under the sink which gives just enough light if you have to...

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Helpful?
Thank Debbie S
Aaron T, General Manager at Clarion Hotel & Suites, responded to this review

Glad you enjoyed the stay Debbie. We have been working hard at getting the updates completed to improve the rooms for our guests. Looking forward to seeing you again.

Shilo, Canada
Reviewed 19 November 2016 via mobile

The hotel management I have found is very commercial based and focused purely on how much money they earn. Events they host have alcohol prices as exceedingly high, multiple interactions with their local club, Houstons, has been purely on benefiting themselves versus their customers. I highly recommend traveling to road house versus Houstons. They have no respect towards groups and...

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Helpful?
1Thank Richard W
Aaron T, General Manager at Clarion Hotel & Suites, responded to this review

Very sorry you feel that way Richard. As a Brandon based company we do try to focus on the community. In the last 2 months alone through our Sud Spud program at Houston's we have been able to put over $10,000 back into the community through the fundraising efforts of local organizations hosting these events at Houston's. If you are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Oak Inn & Suites offers rooms that are furnished to exceed your expectations offering all the comforts of home. We have a 110% Clean Guarantee, and breath easy, our hotel is 100% Smoke Free. Stay in one of our 96 guest rooms or 60 suites with up-to-date amenities including, private and confidential voice mail, pillow top mattresses, premium linens, mini refrigerators, microwaves, coffee makers, work desks, ironing boards, irons and hairdryers. ... more   less 

Additional Information about Clarion Hotel & Suites

Address: 3130 Victoria Ave, Brandon, Manitoba R7B 3Y3, Canada (Formerly Royal Oak Inn)
Region: Canada > Manitoba > Brandon
Price Range: $131 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Suites 3*
Number of rooms: 156
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Also Known As:
Royal Oak Hotel Brandon
Clarion Hotel & Suites Brandon, Manitoba
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Suites staff and other travellers.
2 questions
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over a year ago
Brandon, Canada
over a year ago

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Questions? Get answers from Clarion Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“underground parking when booking a Level 5 room”
 of 5 bubbles BobbyO4, 9 Feb 2017 | Read review
“The second floor pool view was not bad at all. I thought it would have been noisy but, it was actually nice.”
 of 5 bubbles 173priscillad, 6 Dec 2016 | Read review
“Check for prices online first. The hotel will match the online price plus add the complimentary breakfast.”
 of 5 bubbles debbiesZ675RV, 28 Nov 2016 | Read review
“get a room at the back away from Houstons and the pool”
 of 5 bubbles DianeM1960, 27 Jun 2016 | Read review
“get to the 4th or 5 th floor, and avoid weekends”
 of 5 bubbles nancybCancun, 27 Mar 2016 | Read review
5 of 5