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Hotel Casino New Brunswick

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#11 of 28 Hotels in Moncton
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Casino New Brunswick
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357 Reviews from our TripAdvisor Community

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Showing 345: English reviews
ONTARIO
Reviewed 24 August 2015

Rooms at this hotel are large and modern. Very large bathroom with a gigantic shower. No bathtub. Rooms are very clean and quiet. We got a casino rate so it was a good deal. Staff are friendly and helpful. Pool and hot tub are nice and the hot tub is hot which is nice. There is a safe in the...

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Helpful?
Thank CRAFTY CRUISER
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear Crafty Cruiser Ontario, Thank you for the kind words about your most recent visit at our hotel. It is always nice to have feedback from our guests to see how we are doing. You are correct we do not have luggage racks in the rooms when our guests check in but we are more than happy to have one...

Saint John, Canada
Reviewed 13 August 2015

We enjoyed one of the well appointed suites and found everything to be beyond our expectations. The living room had a small powder room, kitchen area with lots of storage space and a handy pull out bar. We could step out on the balcony to enjoy the night air. The kind bed was ver comfortable in the bedroom and the...

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Helpful?
Thank Jan G
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear Jan G, I’m happy to hear that you enjoyed your stay at our hotel. We are certainly the destination for a little getaway. I have sent your comments to my fellow team members. Wonderful reviews such as this are always nice to read. We hope of welcoming you back to our hotel in the very near future. Cheers, Julien...

Reviewed 12 August 2015

Rooms are a nice size, modern and roomy. Beds are clean and firm. Food was good but not fantastic as is expected with an all-day buffet style facility. The casino was fun and vibrant but not too crowded.

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Helpful?
Thank Wally B
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear Wally B, Thank you for your review about our hotel. It is our goal to provide a good product and fantastic customer service to all of our guests. I have taken the liberty of forwarding your comments to our team members. We hope to have the privilege of welcoming you back to our property in the near future. Cheers...

Dalhousie, Canada
Reviewed 5 August 2015

We checked in and the lady at front desk told us that we were upgraded to 5th floor to a suite. When we got to our room, we had a kitchenette, living room, 2 bathrooms, a balcony and our room was separate from the rest!! I don't know why we got the upgrade but it was super nice! Denis, the...

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Helpful?
Thank Angie D
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear Angie D, I’m happy to hear that you enjoyed the upgrade in our fabulous suite. Depending on the hotel occupancy our system will choose lucky guests to receive an upgrade. These upgrades are not always available but when they are, our guests enjoy them. I will all so make sure Denis is recognized for his wonderful customer service. Kindest...

Reviewed 3 August 2015

We stayed at the hotel on Sunday July 12th because we were going to a concert that was in the same facility that evening. We booked at least a month in advance. Issues: Item #1: We stayed on a SUNDAY Night for the concert. We arrived early (~3:00) to check-in and were informed that check-in did not start until until...

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Helpful?
1Thank DAB-SJ
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear DAB-SJ, I’m sorry to hear that you were not impressed with your stay at our hotel. As I replied a previous review our guaranteed check in time is 4pm. Our hotel has the occupancy in the high 90’s all year long which means we have a high number of check outs and check ins on a daily basis. To...

Grafton, Massachusetts
Reviewed 1 August 2015

We had been driving for several hours, but arrived too early to check in. We had to wait until 4:00. While I understand that we were early, I felt put off by the abrupt way we were told to, "come back later". Not exactly hospitality. Once we were allowed to check in, the room was very spacious but stark. The...

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Helpful?
1Thank KDocGee
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear KDocGee, Thank you for taking a moment and composing a review on your last stay at our hotel. As an experience traveler myself I can understand that you felt put off when you were advised that our check in time was only 4pm. In the month of July our hotel finished with occupancy of 97.2%. Most days we would...

Fredericton, Canada
Reviewed 29 July 2015

My 92-year-old Mom, my sisters and friends just spent two days at the Casino New Brunswick Hotel and Spa. We had an amazing time. There were 9 of us and we spent Monday afternoon at the Spa getting Manicures, Pedicures, Message and Facial. What a wonderful and perfect time. Went back to our beautiful rooms in the hotel and had...

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Helpful?
1Thank Carol A
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear Carol A, I’m extremely happy to hear that you enjoyed your stay at our hotel and our spa. I have forwarded your comment to our spa team and have showed your kind words to our concierge Denis. We hope to have the privilege of welcoming you and your family back in the near future. Kindest Regards Julien Robichaud Hotel...

Reviewed 23 July 2015

Rooms large, spacious...bathroom shower awesome! Casino buffet great......Hotel staff all wonderful and pleasant. room service really SLOW......and food with room service cold and not tasty at all. creamers in room not replaced second day. No stir stick to even stir the coffee. The coffee was not replaced second day. Concert venue was awesome. Concert was great. for the price of...

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Helpful?
1Thank Victoria D
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear Victoria D, Thank you for taking a moment and writing a review on your most recent experience at our hotel. I have taken all of your comments and have forwarded off to the proper department manager. These comments will assist us in improving the experience of our guests. I do hope you choose to stay with us in the...

Moncton, Canada
Reviewed 20 July 2015

I've stayed here a couple times and it is a nice hotel, however, I have since revived mail from them offering a promotion. Mine was $99 a night. I went online to look at the room and the promo was for Deluxe room with king bed. They had those type of rooms available for me if I wasn't using the...

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Helpful?
3Thank The M
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear The M, Thank you for taking the time to compose a review on your recent visit to our property. I’m sorry to hear that you were less then satisfied with your experience. The promotion that you receive in the mail is a special offer that the Casino sends out to some of their players. Special offers are all based...

Dartmouth, Canada
Reviewed 20 July 2015

Rooms are very large & clean.Stayed 3 nights an are returning again this wk.Casino is small however great staff.Meals are excellent good variety.Would recommend to anyone great place to stay.Wi fi & tv great reception

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Helpful?
1Thank tourguidebob2015
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear Tourguidebob2015, Thank you for taking a moment and commenting on your most recent visit to our property. I’m extremely happy to hear that you enjoyed your visit and will be recommending our wonderful establishment. We take great pride in providing a great product and customer service to all of our guests. I have taken the liberty of forwarding your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The only one of its kind in the province, Hotel Casino New Brunswick is your spectacular entertainment destination. You’ll find an atmosphere that is a unique mix of friendliness and excitement in a modern entertainment complex. We have taken care of even the smallest details to make your visit the best it can be. Our staff and management are inviting, friendly and will help convey a sense of fun that’s unique to the Maritimes. ... more   less 

Additional Information about Hotel Casino New Brunswick

Address: 21 Casino Dr, Moncton, New Brunswick E1G 0R7, Canada
Region: Canada > New Brunswick > Moncton
Price Range: $195 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Casino New Brunswick 3.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hotel Casino New Brunswick Moncton
Hotel Style:
#6 Romantic Hotel in Moncton
#11 Business Hotel in Moncton
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casino New Brunswick staff and other travellers.
6 questions
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Fredericton, Canada
Fredericton, Canada
over a year ago

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Questions? Get answers from Hotel Casino New Brunswick staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor is on the same level as the casino”
 of 5 bubbles , 14 Feb 2017 | Read review
“Stayed on 2nd floor, corner suite...definitely worth the few extra dollars!”
 of 5 bubbles TLG40TD15, 14 Feb 2017 | Read review
“We were on the fourth floor and it was very nice and quiet to sleep.”
 of 5 bubbles carola953, 14 Dec 2016 | Read review
“The suites on the fifth floor are wonderful!”
 of 5 bubbles MollyDollyBaby, 20 Nov 2016 | Read review
“Book early as the hotel is always full when events are going on.”
 of 5 bubbles Wendy902, 2 Nov 2016 | Read review
5 of 5