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Crowne Plaza Moncton Downtown

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Crowne Plaza Moncton Downtown
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417 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Plymouth, United Kingdom
Reviewed yesterday NEWvia mobile

Great place to stay, ended up here by accident!- got snowed out of town, warm welcome, great rooms, and everything you could need, bar and restaurant good, although breakfast overpriced , swimming pool and gym good, be warned of ongoing renovations on 7th floor! (If u want a lye in)

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Helpful?
Thank charlier83_12
Riverview, Canada
Reviewed 1 week ago

Very good breakfast. Excellent service. The personnel is dedicated and the rooms are quit. No noise but the bedroom needs some improvement. Easy access from the parking lot. The pool is nice and clen. Very good restaurnt .....

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Helpful?
Thank Martin G
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Dear Martin G, Thank you for this awesome review. We appreciate you have took the time to let us know about your recent stay with us. We can see that our staff made you feel welcome in our beautiful hotel the Crowne Plaza Moncton Downtown. We are doing some improvement to our rooms and we look forward to your next...

New Brunswick
Reviewed 1 week ago via mobile

Due to severe flight delays, we ended up at the Crowne Plaza overnight. The majority of a huge Sunwing flight supposed to be on our way to Dominican Republic ended up here. This has to have been a fairly stressful situation for the hotel but the hotel staff has been FANTASTIC! Very empathic and super friendly. I do not have...

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Helpful?
Thank SenoritaCanada
toronto
Reviewed 1 week ago

I recently spent one night at the Crowne Plaza while in Moncton for work. Looks like they have begun to renovated the hotel as the lobby looks great. Unfortunately i did not get a renovated room on the 3rd floor, room was a little run down and was in need of some updated, from what I understood, they had already...

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Helpful?
Thank rosato88
Miramichi, Canada
Reviewed 4 weeks ago

The Crowne Plaza in Moncton is one of my favorite hotels while staying in the area. The rooms are always fresh and clean but what makes the place special for me is the staff. They are always greeting you with a smile and are more than happy to help you with any requests. My room keys had become deactivated but...

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Helpful?
Thank stevejp41
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Dear stevejp41, Thank you so much for this awesome review. We are very proud of our staff and your comment just confirm how efficient, quick and helpful they are. We appreciate your business and we look forward to your next stay. Thank you again Sincerely, Elisabeth Richard Director of Rooms

Fredericton, Canada
Reviewed 17 January 2017 via mobile

The price is congruent with the experience. This is an older downtown hotel but has been recently renovated. Parking is free on weekends. Although it is on Main Street, the entrance to the main lobby is off a side street (Highfield).

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Helpful?
Thank michaelh409
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you for the great 4 stars review michaelh409, We really appreciate you have taking the time to write about your experience during your last stay. We are presently in renovation now for our rooms and we hope you will have a chance to come and see us again. Sincerely, Elisabeth Richard Director of Rooms

Bedford, Canada
Reviewed 17 January 2017

This hotel went over and above to provide our team with an exceptional experience. The rooms were all together on the same floor, parking was included, they arranged for a meeting room where we could have a team meal and mini-stick tourney, they provided a parent room for the evenings so we could socialize and not disrupt other guests, and...

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Helpful?
Thank JennyMacMac
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Dear JennyMacMac, Your comment have made our staff very happy. We always try to make everyone happy during their stay with us, it doesn't matter what kind of business you are doing at our hotel, the Crowne Plaza Moncton Downtown and I can see here that our staff succeeded in your case. We really appreciate your business and we look...

Bathurst, New Brunswick, Canada
Reviewed 16 December 2016

This was the night of the xmas parade. Staff was EXTREMELY accomodating. The room we initially got did not have a view of the parade. The front desk attendant ran up and checked the room with us and ran back down to pull a quick switcharoo. I'm ashamed I forger her name. If management is looking at this, young girl,...

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Helpful?
Thank Sylvain B
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Dear Sylvain B, Thank you so much for this great review. We are very proud of our staff at the Crowne Plaza Moncton Downtown. They always try to go above and beyond for all our guest. Regarding your comments about the pool, this information has been transferred to out our cleaning staff and will be looked after for training purposes....

Jaco, Costa Rica
Reviewed 10 December 2016 via mobile

The beds aren't great. My television didn't work and nothing was done for me. The restaurant! The staff were rude and I felt I was in a very low end diner. Not once in an hour did anyone ask me If I wanted anything so I went to the buffet. I asked for tea - it came cold. I asked...

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Helpful?
Thank kjfit2014
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your comments kjfit2014, I first want to apologize for what you went thru in our hotel. All this information will be reviewed with our executive team for follow up and training purposes. We hope to be able to serve you again in the future and turn your experience around. Sincerely, Elisabeth Richard Director of Room

Reviewed 6 December 2016 via mobile

Stayed here in November. Location not bad, on one end of downtown. The reception area looks ok, my room (106) was very small and dated. No fridge, mini cheap coffee maker, giant TV armoire from grandma's living room. No desk, and the carpet was scary. I am not fussy, as long as the place is clean. This was not. The...

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Helpful?
Thank YFCAndrea
IHGService, Guest Relations Manager at Crowne Plaza Moncton Downtown, responded to this review

Hi YFCAndrea, Thanks for leaving feedback and choosing to stay with us while on your business trip. Providing comfortable accommodations has always been our goal and with that in mind, I'm sorry to learn that your room's upkeep and amenities were a let down. On a lighter note, I am glad that you found our staff hospitable and our hotel's...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in downtown Moncton, close to local shopping, restaurants, and entertainment. A full-service 4 1/2 star hotel with 14 meeting rooms, an in-door pool, onsite restaurant, free wireless internet,24 hour fitness facility, and 24 hour business centre. ... more   less 

Additional Information about Crowne Plaza Moncton Downtown

Address: 1005 Main St., Moncton, New Brunswick E1C 1G9, Canada
Region: Canada > New Brunswick > Moncton
Price Range: $149 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Moncton Downtown 3.5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Crowne Plaza Moncton Downtown Hotel Moncton
Moncton Crowne Plaza
Crowne Plaza Moncton Downtown New Brunswick
Hotel Style:
#8 Business Hotel in Moncton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Moncton Downtown staff and other travellers.
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Moncton, Canada
over a year ago

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Questions? Get answers from Crowne Plaza Moncton Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the elevators and ice/vending machines”
 of 5 bubbles JennyMacMac, 17 Jan 2017 | Read review
“A room is a room.”
 of 5 bubbles , 5 Nov 2016 | Read review
“As of Fall 2016, try to get a room facing away from the nearby construction site”
  • The window in our fifth floor room was a little leaky-looking, but it didn't rain while I was th
 of 5 bubbles 335rikt, 3 Oct 2016 | Read review
“King bed Executive suite is very nice.”
 of 5 bubbles _paparollo, 7 Sep 2016 | Read review
“Plug the fridge out”
 of 5 bubbles Jack471, 7 Sep 2016 | Read review
5 of 5