Hyatt Place Moncton / Downtown

Hyatt Place Moncton / Downtown

Buffet Breakfast
Traveller (21)
Clean well stock of towels
Room & Suite (26)
Breakfast Area
Dining (3)
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Breakfast included
No prepayment needed
C$152
Breakfast included
Get rewarded with One Key
C$152
Breakfast included
Get rewarded with One Key
C$152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#2 of 30 hotels in Moncton
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Stay steps from downtown arenas, theaters, and international dining spots at Hyatt Place Moncton / Downtown. Look out at Main Street from the patio of our restaurant, catch a show at the nearby Avenir Center, or venture out on a day trip to Fundy National Park.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Wine / champagne
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, French

Location

1000 Main St, Moncton, New Brunswick E1C 1H5 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Metropolitan Area
4.5
4.5 of 5 bubbles286 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of downtown Moncton, Hyatt Place Moncton/Downtown is lauded for its prime location, with easy access to local dining and entertainment. The welcoming staff and modern ambiance contribute to a positive experience. While guests enjoy clean, spacious rooms and a range of amenities including a pool and fitness center, some have noted high rates during peak times and extra charges for parking. Despite this, the hotel's cleanliness and overall service have received high marks from visitors.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory

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286Reviews0Q+A5Room tips
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Detailed Reviews
tvd2021 wrote a review Mar 2021
Bathurst, Canada1 contribution
5.0 of 5 bubbles
Very spacious rooms, with beautiful L-shaped sofa. Well organized for the included breakfast - 2 servers were attending the breakfast area to serve the plates (because of COVID, no buffet style). Unlimited breakfast consisted of scramble eggs, bacon and potatoes with toast, yogourt, fruit, cereal, juices and coffee!! The hotel is well located across from the Centre Avenir (outdoor skating rink)
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyssa McConnell, Sales at Hyatt Place Moncton / Downtown
Responded Jun 24, 2022
Greetings, Thank you for your wonderful review and rating. We are glad you enjoyed your stay and designs of our guestrooms. I have shared your comments with our entire team and we hope to see you again soon. Alyssa McConnell Director of Sales alyssa.mcconnell@hyatt.com
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Margaret G wrote a review Feb 2021
Moncton, Canada32 contributions10 helpful votes
5.0 of 5 bubbles
I was so impressed with our stay at the Hyatt even before we checked in!

I was worried about getting a time to swim in the pool as they only allow 8 at a time so I called the morning we were due to check in and thanks to Kumar he told us to come right away to check in as the pool was not booked up.

My girls were so happy to be able to swim for 2hrs and they pretty much had the pool to themselves!

We never would have known this if it wasn’t for Kumar!
He was so friendly and accommodating!

Things just kept getting better once we arrived!

We had wanted a room with a tub and Joni Rae was having some trouble locating a room that was ready with a tub but we didn’t mind as they took our belongings and stored them in a locked room so we could jump in the pool right away while they sorted it out.

Joni Rae hand delivered our room key to the pool and put us in a gorgeous room overlooking the Avenir center with chips, skittles, etc in the room as a special surprise for my girls with a hand written card!

It’s the little things that make a difference to a hotel stay and what a lovely surprise to receive.

Not only was the room an upgrade, as it costs more to face the Avenir center, but all the treats were the icing on the cake!

What an asset to have employees as outstanding as these two looking after guests!

The rooms are gorgeous and the lobby and breakfast areas are bright, modern and inviting.
We will definitely be back for another staycation!
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyssa McConnell, Sales at Hyatt Place Moncton / Downtown
Responded Jun 28, 2022
Greetings, Thank you very much for taking the time to let us know about your stay! We are glad you enjoyed it and that the staff was outstanding. I have shared your comments with our entire team and we hope to see you again soon. Alyssa McConnell Director of Sales alyssa.mcconnell@hyatt.com
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
markmceach wrote a review Dec 2021
1 contribution
5.0 of 5 bubbles
Need a hotel that’s centrally located in the city, that doesn’t require you to pay 300 or more dollars a night and provides services and spaces that feel like they are?? This is your hotel. Staff is very welcoming and accommodating. I was an extended stay guest and they made me feel very welcomed and at home. The front desk manager who I had the most contact was so incredibly helpful in making sure everything went smoothly for billing, rooms, changes ect. She deserves a medal for customer service.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyssa McConnell, Sales at Hyatt Place Moncton / Downtown
Responded Jan 5, 2022
Greetings, Thank you very much for such kind words, we appreciate you taking the time to review our hotel! We are glad you enjoyed your extended time with us and the staff made you feel welcome. I have shared your comments with our entire team, especially Rebecca and we hope to see you again next time! Alyssa McConnell Director of Sales alyssa.mcconnell@hyatt.com
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Shu Y wrote a review Oct 2021
Toronto, Canada5 contributions3 helpful votes
1.0 of 5 bubbles
We had a relatively unsatisfactory experience, especially given how pleased we were with our previous Hyatt experiences. We stayed at the downtown Hyatt for two nights, here are the pros first: the staff was very friendly and responsive. Explained to us everything we needed to know and were helpful as much as they could. Room was clean and as expected for Hyatt standards.
The cons:
They charged 14$ a day for parking, while the hotel location isn’t necessarily being in the most crowded area in town. I’ve redeemed Hyatt points for stays a ton of times but this was the first time a Hyatt Place hotel charged me for parking.
The AC system is broken. Our stay was during Thanksgiving time so it has turned quite chilly in evening. But we could never set our room to anything above 24 degree Celsius (roughly 75 F). What is worse, the AC constantly stops working and drops below 23. Hotel staff told us that it’s a maintenance issue and could not be resolved anytime soon. They did offer us some thin blankets and quilts but we still felt quite cold at night. I turned out okay but my girlfriend caught a bad cold during the stay mainly because of this and it greatly hindered our further plans.

Therefore this was a relatively unsatisfactory stay according to what we normally expect out of a Hyatt property. I would not recommend this place as long as these issues are not resolved.
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: They charge you for parking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyssa McConnell, Sales at Hyatt Place Moncton / Downtown
Responded Jan 10, 2022
Greetings, Thank you for taking the time to let us know about your experience with us, we appreciate all feedback from our guest, especially when it allows us to improve on our services. As it's our team's goal to ensure everyone has a pleasant stay. Please contact me directly at 506-857-7406 to discuss further, as you can see from many of our reviews this was a very rare incident. We would be pleased to try and regain your business and hear more about the incident to look into this matter, thank you once again for your feedback and we look forward in speaking with you. Alyssa McConnell Director of Sales alyssa.mcconnell@hyatt.com
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stormzperleybrooks wrote a review Jul 2022
1 contribution
4.0 of 5 bubbles
Nice place, great breakfast. No laundry but the children liked the pool, which is accessible to those that may need help getting into the pool. Would definitely consider staying here again. Overall 4.4
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
poohbr_14 wrote a review Mar 2022
Saint John, Canada144 contributions56 helpful votes
3.0 of 5 bubbles
Overall, the Hyatt is very clean and modern with a very friendly staff. On arrival to our room, however, coffee mug was dirty, only 1 towel and 1 facecloth in the room. They said they only clean the rooms every second day because of the Covid overload! Even for new guests arriving?? Also we didn't know that it would be an extra $15 per day for parking, which is the same rate for anyone who isn't paying for a room. One would think that at least if you are a guest at the hotel, there would be a cheaper parking rate. Parking spaces are so tight that it make it difficult to park anything larger than a compact car without worrying about someone hitting your doors or backing into you. Also, trains going by at all hours of the night was loud as we were on the side of the tracks. Too close. For these reasons, I will not stay there again.
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Date of stay: March 2022
3.0 of 5 bubblesValue
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: Corner King suites are quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyssa McConnell, Sales at Hyatt Place Moncton / Downtown
Responded Apr 13, 2022
Greetings, Thank you for taking the time to let us know about your stay, we appreciate all comments and apologize we did not meet your expectations. Please contact me directly to discuss further (506) 857-7406. Alyssa McConnell Director of Sales alyssa.mcconnell@hyatt.com
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Olivia wrote a review Aug 2022
Fall River, Canada57 contributions1 helpful vote
5.0 of 5 bubbles
We had an amazing experience here for our anniversary/my boyfriends birthday celebration. The hotel staff was very accommodating letting a family member in early to decorate the room for my boyfriends birthday surprise and they even gave us free cocktails for an anniversary gift! All of the staff we ran into were beyond friendly and our room was SPOTLESS. A perfect display of hospitality and the location was close to everything we needed! Will be back for sure :)
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rdillon999 wrote a review May 2022
St. John's, Canada7 contributions10 helpful votes
2.0 of 5 bubbles
While the facilities are new and clean, the customer service is dreadful. We spent a weekend there in May 2022 as part of a hockey team. There was one front desk employee in particular who spent the entirety of the weekend harassing the parents and players and threatening his supposed ability to impose a $1000 fine for the most minor issues (eg. lost room key, not having teenaged child within sight of parents at all times, etc). I asked housekeeping for a roll of toilet paper and was questioned why I needed it. If you are planning on going to Moncton as part of a group, I’d highly recommend staying elsewhere.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyssa McConnell, Sales at Hyatt Place Moncton / Downtown
Responded May 27, 2022
Greetings, Thank you for your comments, we appreciate all feedback - especially when it allows us to improve on our services. I have shared your comments with our management team. Please contact me directly to discuss (506) 857-7406 as you can see from many comments this was a very rare case. Thank you once again and we hope to hear from you soon. Alyssa McConnell Director of Sales alyssa.mcconnell@hyatt.com
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tanyabailey2021 wrote a review Mar 2021
Saint John, Canada1 contribution
5.0 of 5 bubbles
We enjoyed our stay at the hotel the service was wonderful and the rooms were clean and spacious.The location was perfect. The stuff were very pleasant and also asking all the right questions making sure we needed anything. I must add even two people per elevator due to the covid-19 was great. Very pleased and plan on staying at the Hyatt Hotel with every visit to Moncton NB. My 17 year old son liked that it had a sectional coach he felt more comfortable.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyssa McConnell, Sales at Hyatt Place Moncton / Downtown
Responded Jun 24, 2022
Greetings, Thank you for taking the time to let us know about your stay, we are glad you enjoyed it and felt safe. I have shared your comments with our entire team and we hope to see you again soon. Alyssa McConnell Director of Sales alyssa.mcconnell@hyatt.com
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shaynefraser wrote a review Mar 2022
1 contribution
5.0 of 5 bubbles
The only real issue I had was in the restaurant, we had a large dinner reservation there on March 8th with multiple other parents and kids. My dinner was poor, unfortunately. I had ordered a Medium/rare steak, which came much closer to rare (not the end of the world) but it was extremely tough and chewy. I did not finish it.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alyssa McConnell, Sales at Hyatt Place Moncton / Downtown
Responded Mar 15, 2022
Greetings, Thank you very much for your review and rating! We are glad you enjoyed your stay with us - I have shared your comments with our entire team and the restaurant group as well. We hope to see you again next time! Alyssa McConnell Director of Sales alyssa.mcconnell@hyatt.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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trippyvontrap wrote a tip May 2023
Halifax, Canada7 contributions3 helpful votes
5.0 of 5 bubbles
"The main rd is busy so try to get a spot up on the higher floors."
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belettte wrote a tip Jul 2022
Sherbrooke, Canada113 contributions70 helpful votes
5.0 of 5 bubbles
"Our room was nice, so it will be probably the same with others."
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Adanaca wrote a tip Jul 2022
Bathurst, Canada303 contributions92 helpful votes
3.0 of 5 bubbles
"Ask for room facing the rear of this property. Bring $14.95 nightly for parking (not included in your room rate)."
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poohbr_14 wrote a tip Mar 2022
Saint John, Canada144 contributions56 helpful votes
3.0 of 5 bubbles
"Corner King suites are quieter."
Read full review
Shu Y wrote a tip Oct 2021
Toronto, Canada5 contributions3 helpful votes
1.0 of 5 bubbles
"They charge you for parking."
Read full review
Not the right property for you?
There are more places to choose from in the Moncton area.
PRICE RANGE
C$191 - C$301 (Based on Average Rates for a Standard Room)
LOCATION
CanadaNew BrunswickMoncton
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hyatt Place Moncton / Downtown - UPDATED 2024 Prices, Reviews

Frequently Asked Questions about Hyatt Place Moncton
Which popular attractions are close to Hyatt Place Moncton?
Nearby attractions include Capitol Theatre (0.4 km), St James' Gate (0.4 km), and Our Lady Of Assumption Cathedral (0.4 km).
What are some of the property amenities at Hyatt Place Moncton?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hyatt Place Moncton?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Place Moncton?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place Moncton?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hyatt Place Moncton?
Conveniently located restaurants include Cinta Ria Malaysian Restaurant, Gusto Italian Grill & Bar, and Taj Mahal - Flavor Of India.
Are there opportunities to exercise at Hyatt Place Moncton?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hyatt Place Moncton located near the city centre?
Yes, it is 0.4 km away from the centre of Moncton.
Are pets allowed at Hyatt Place Moncton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place Moncton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Place Moncton?
The staff speaks multiple languages, including English and French.
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