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All reviews best westerns champlain mall executive suite room was clean the breakfast area champlain place hot tub hot breakfast enjoyable stay night's sleep good size third floor place to stay hopewell rocks downtown area hockey tournament nova scotia
We often stay overnight when we shop out of town and the Best Western in Moncton is a great place to stay. The beds are comfortable and the room and bathroom are always spotlessly clean. There was even a little note from the concierge wishing...More
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The check in staff were well informed, cheerful, caring and a pleasure. The rooms are comfortable, and well equipped for the business traveler or vacationer. Hard wire internet hookups, lots of USB outlets, and of course comfort. The beds was extremely comfortable - and of...More
Very clean, good breakfast and close to everything...I would recommend..but no hot tub...pool was warm tho!! A couple of minutes to the mall, 10 minutes to the casino and less than 5 to the downtown strip where there a excellent restaurants and coffee shops.
I chose this hotel based upon excellent reviews, but despite the room indeed being furnished comfortably I had a horrible experience in the middle of the night, which totally ruined my night and my entire stay there and which I cannot believe happended, lest having...More
Response from Ghislaine V, General Manager at Best Western Plus MonctonResponded 3 weeks ago
Dear Guest, again my sincere apologies,
Thank you for giving us the opportunity to reassess our housekeeping quality assurance system.
You were promised a clean room. We did not live up that promise. I can understand your disappointment.
Guest satisfaction is very important to us....More
As we were familiar with this location, we chose it as the last hotel experience on our maritime vacation. I reviewed this property a few years ago when we visited and not much has changed since.
Basic rooms with decent staff and an average breakfast.