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Best Western Plus Saint John Hotel & Suites

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Traveller (64)
Room & Suite (64)
Dining (3)
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About

#2 of 19 hotels in Saint John
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
At the Best Western Plus Saint John Hotel & Suites you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Saint John Hotel & Suites will stand out among other hotels in Saint John,NB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Saint John Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, French, Spanish, Filipino and 1 more
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night

Location

55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2 Canada
Best Western Plus Saint John Hotel & Suites
680Reviews5Q+A69Room tips
Traveller rating
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grahamm0wbray wrote a review Feb 2024
1 contribution
Easy to book/check-in - we'd go again. Best Western "Brand" tells you what to expect in terms of amenties etc. etc. and that's what we got. THe hotel was not very busy so it was comfortable using the Breakfast room and pool and front desk comversations were quick.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites
Responded Mar 14, 2024
Dear Graham, Thank you so much for choosing to stay with us and trusting our brand. Although we are locally owned, we are proud to work with Best Western and provide the consistency that you have come to expect. We will continue to work hard to deliver the cleanliness, efficiency and consistency that guests would like to experience when staying at a hotel. We really appreciate your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WMcL945 wrote a review Jul 2023
Burlington, Canada55 contributions39 helpful votes
Hotel's Favourite
The suites here are all updated and have no carpet except in the bedroom. They are spacious and very clean. Beds are real comfortable and housekeeping is available daily if you wish. Showers are good too. Breakfast could be better but we enjoyed the pastries and coffee/tea. Check-in front desk staff and all staff are excellent here. I would highly recommend.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites
Responded Jul 21, 2023
Thank you for choosing to stay with us. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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brigitteleger94 wrote a review Feb 2024
Hartland, Canada1 contribution
Everything from the second we walked in and walked out was perfect! Will definitely be staying here again! My kids loved the pool and all the options for breakfast! The pool was nice and warm my baby also enjoyed it.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites
Responded Mar 14, 2024
Dear Brigitte, We are so happy to hear that you and your children enjoyed your stay with us. Our team loves to hear our guests' feedback and hearing your great experience reminds us of the :why" behind each day when we put in the effort that we do. Thank you for enjoying your stay and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Departure39464174541 wrote a review Jan 2024
Toronto, Canada2 contributions2 helpful votes
This hotel had everything we could want. My family booked two rooms for 3 days. We used the pool and fitness center. The breakfast was complete with everything. Lots of seating, Great specialty coffee machine. Everything worked. Ice and candy machines. The rooms were spacious and clean. Beds were perfect. Parking lot was plowed and salted with convenient free parking. Staff were friendly. My remote had lazy batteries but I replaced the remote at the front desk without issue. I would definitely stay here again.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites
Responded Mar 14, 2024
Dear Departure, We are very grateful to know that you and your family chose to stay at our location here in Saint John. We will take your feedback and work on improving. We are so glad to hear that you enjoyed our amenities and we look forward to seeing you again hopefully in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert M wrote a review Jan 2024
Bethany, Canada1 contribution1 helpful vote
This hotel is my go to accomodation when I work in Saint John one week every month. They have quiet rooms, some with state of the art HVAC wall thermostats so room conditions can be customized. Free WiFi does the job nicely. Breakfast is a standout - Trina and her assistants provide fresh hot food including baked goods and are always friendly as they meet everyone's needs and requests. They never run out of the hot breakfast items even when the hotel is extremely busy.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites
Responded Mar 14, 2024
Dear Robert, As a frequent guest, your feedback is incredibly valuable to us and we will work hard to ensure that you are taken care of. Thank you for mentioning our team members and how it impacted your stay. We hope that we can use your feedback to improve and to see you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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shafiqbills wrote a review Jan 2024
Kitchener, Canada2 contributions1 helpful vote
The front desk and cleaning staff was pleasant. Nice treat to have a coffee/hotchocolate machine that dispenses really nice warm drinks. Hotel location was good. Near a lot of shopping and restaurants
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites
Responded Mar 14, 2024
Thank you so much for taking the time to give us a review. We are happy to hear that you enjoyed our new hot beverage machine available for our guests. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sheilamdalessio4 wrote a review Nov 2023
Edmonton, Canada1 contribution
This was a last minute planned stay. Due to illness I needed a place in a good location to amenities nearby. This hotel always got my day off to a good start with breakfast, knowledge of services in the area, taxi, and I felt secure
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites
Responded Dec 11, 2023
Dear Sheila, We really appreciate you choosing to stay with us and hope that you have recovered from the illness. It is humbling to hear your story where you needed a place to stay during times of difficulty and that our team was able to take care of your needs. We really appreciate you leaving us a review and hope that all is well with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traci Carter wrote a review Oct 2023
Grande Prairie, Canada122 contributions56 helpful votes
Good quality hotel. Great beds and loved the nice deep tub. Pillows are THICK. great walking distance to shopping and easy out to airport. Pretty pricy but seems to be the norm now. They need to monitor guests/ staff are suing the correct smoking area at night though. Cigarette/ weed smoking drifted into my room all night.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites
Responded Dec 11, 2023
Dear Traci, Thank you so much for leaving us a wonderful review and letting us know what you enjoyed. We also appreciate your feedback about what we can improve on and will work in improvement. Thank you so much for staying with us and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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keys4travel wrote a review Oct 2023
1 contribution1 helpful vote
We were in Saint John helping family and the Best Western was a wonderful place to relax at the end of the day! The breakfast was excellent with great options and an amazing, caring team. Front desk personnel are always welcoming and provide us with all the information we need for a great stay! Thanks for everything!
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites
Responded Dec 11, 2023
Dear keys4travel, We really appreciate your business and your kind feedback about our team. They really go out of their way each day to make sure that our guests have a memorable stay and you taking the time to express this means a lot to them. Thank you so much for choosing to stay with us and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dinesthebest wrote a review Sep 2023
Muskoka District, Canada45 contributions15 helpful votes
Great place to stay! We were very impressed with the staff, especially Loreal..she was great helping us find a restaurant for dinner. The room was clean and the bed was very comfortable and they also had an awesome breakfast.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Jasmine Mosher, General Manager at Best Western Plus Saint John Hotel & Suites
Responded Dec 11, 2023
Dear dinesthebest, Thank you very much for choosing to stay at our location and allowing us to accommodate you. It is wonderful to know that our team was able to provide a comfortable stay for you. Thank you for recognizing our amazing team members - they love to hear feedback from our guests and we will be sure to share this with them. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$157 - C$201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus saint john hotel saint john, best western plus saint john hotel and suites, best western saint john, saint john best western
LOCATION
CanadaNew BrunswickSaint John
NUMBER OF ROOMS
77
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Saint John Hotel & Suites (C̶$̶1̶8̶6̶) C$131 - UPDATED 2024 Prices, Reviews & Photos (New Brunswick) - Tripadvisor

Frequently Asked Questions about Best Western Plus Saint John Hotel & Suites
Which popular attractions are close to Best Western Plus Saint John Hotel & Suites?
Nearby attractions include Breakout Saint John (0.4 km), McAllister Place (0.5 km), and East Point Shopping (0.8 km).
What are some of the property amenities at Best Western Plus Saint John Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Saint John Hotel & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Saint John Hotel & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Saint John Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Saint John Hotel & Suites?
Conveniently located restaurants include Splash Thai Cuisine, The Med Restaurant, and Montana's.
Are there opportunities to exercise at Best Western Plus Saint John Hotel & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Saint John Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Saint John Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Saint John Hotel & Suites?
The staff speaks multiple languages, including English, Spanish, French, Korean, and Filipino.
Are there any historical sites close to Best Western Plus Saint John Hotel & Suites?
Many travellers enjoy visiting Carleton Martello Tower (7.7 km), Loyalist House (4.9 km), and St. Luke's Anglican Church (5.7 km).