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Holiday Inn Express & Suites - Saint John

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Holiday Inn Express & Suites - Saint John
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352 Reviews from our TripAdvisor Community

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Showing 342: English reviews
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Halifax, Canada
Reviewed yesterday NEW

Our second visit to this hotel - we have had great stays, clean, comfortable and staff are respectful and courteous. My husband likes the spa. A nice selection for breakfast is included and the hotel is conveniently located. We will definitely stay again!

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Helpful?
Thank kdares
Reviewed 1 week ago via mobile

Staff really stood out here. Went out of their way daily to make my stay comfortable. Best thing about this location is the lobby. It's been renovated and is a great place to hang out, several seating and work spaces. Nice tuck shop with real variety of food. Solid breakfast offering - eggs, ham or sausage with pancakes, oatmeal and...

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Helpful?
Thank Paul N
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Dear Paul, Thank you for sharing your review. We are pleased to hear that you enjoyed our new modern Lobby/breakfast bar area. We would have loved to show off one of our newly renovated rooms which features more plugs than you will ever be able to use. A key feature in the new Formula Blue design. We truly appreciate you...

Kensington, Canada
Reviewed 1 week ago via mobile

We stayed one night we were treated to the newly renovated rooms the first one in the room we were in. I found the beds great. Had a view of the harbour and old toll highway. While in bed looking out the window the skyline was nice. The staff were all friendly and welcoming. The only thing that needs improving...

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Helpful?
Thank Tammy P
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for sharing your review. We are thrilled that you enjoyed one of our new rooms! We are receiving great responses on our recently opened 7th floor. We hope to have the opportunity to welcome you again for another pleasant stay. Kind regards Brian

Halifax, Canada
Reviewed 2 weeks ago

Quick overnight stop here on our way to maine. Staff were amazing, great customer service. Rooms were a little small and dated however property was clean and everything was in good working order. Free parking and breakfast was a nice touch.

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Helpful?
Thank Darryl C
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Dear Darryl, Thank you kindly for sharing your review. We are delighted that you enjoyed our commitment to customer service & cleanliness from the staff at our hotel. We hope to have the opportunity to welcome you again for another wonderful stay in the near future where you can experience one of our newly renovated guest rooms. Kind regards Brian

Reviewed 4 weeks ago

4.5 stars...We stayed for a quick overnight en route to Nova Scotia. This is a great location and very convenient to the Digby ferry. The rooms and pool are slightly dated, but very clean. Linens were fresh. The most memorable part of this trip for us was the attentive and thoughtful staff. We requested a cot upon check in (we...

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Helpful?
Thank Emily R
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for staying with us and reviewing our Hotel! On your next visit we would love to have you stay in one of our newly renovated rooms which are just coming hot off the press to rave reviews. They will all be complete by this June with our 7th floor being unveiled this week. Your positive comments on...

Montreal, Canada
Reviewed 17 January 2017

I have stayed there twice-both times over the holidays. The first time was better. This last time was a bit touch and go with some noise problems stemming from work being done in a nearby unit that the lobby denied was happening saying the work was on the top floor many floors above me so that couldn't be what I...

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Helpful?
Thank pacificoceandreams
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you kindly for your review. We are disappointed to hear about your overall satisfaction and assure you that this is not the a typical HIE Saint John experience. We would love to have the opportunity to welcome you once again where I can ensure you a more positive, memorable stay. Kind regards Brian

Reviewed 16 January 2017 via mobile

The front desk was friendly and accommodations as expected. The most notable thing was that on arrival my Wife dropped her glove someone in a nearby car got our attention and ensured we did not forget it.

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Thank OWD1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding our Hotel! We hope to welcome you back again soon. Kind regards Brian

Reviewed 7 January 2017 via mobile

Hotel is very clean. Staff are very friendly. Beds are really comfy. Excellent breakfast. Definitely recommend this hotel. I have no complaints whatsoever. Close to downtown and to major highway. Kuerig coffee maker, fridge and microwave in room. Again can't stress the cleanliness and pleasant staff.

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1Thank Rita G
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We love hearing feedback on the terrific job our housekeeping team does keeping our Hotel gleaming! They take great pride in what they do every day to keep our guests happy and returning. Thanks so much for staying with us and reviewing our property. We hope to welcome you back soon. Kind regards Brian

Saint John, Canada
Reviewed 2 January 2017

Had to pleasure of staying at the Holiday Inn Express, I had 2 rooms booked, one so that we could view the fireworks. From the time we walked in until we checked out, we felted welcome, like it was our home. Tommie and Brian P checked us in both very friendly and professional. We would recommend this property to all...

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Thank Race2016getaway
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Happy New Year! Thanks so much for ringing in 2017 with us and reviewing our Hotel. New Years eve at our property has become a fun getaway for families and provides a great view of the Fireworks over the Saint John Harbour. We hope to welcome you back for another getaway soon! Kind regards Brian

Illinois
Reviewed 13 December 2016

We were greeted with a smile at the front desk. As requested, our room was on the ground floor. Great room that was easily accessible. Parking was a bit odd. Getting into the parking lot that is directly in front of the hotel required instructions from the nice gentleman at the desk. We were able to park there so we...

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Helpful?
Thank CoalLady
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you CoalLady for your review and positive comments regarding the hotel and our staff. We are pleased that you were able to enjoy one of our newly renovated first floor rooms and hope to welcome you back again soon. Kind regards Brian

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 

Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Region: Canada > New Brunswick > Saint John
Price Range: $131 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites - Saint John
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick
Hotel Style:
#2 Family Hotel in Saint John
#4 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites - Saint John staff and other travellers.
2 questions
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over a year ago
Wewela, SD
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites - Saint John staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms I have had are very comfortable and quiet.”
 of 5 bubbles JudyM2020, 1 Nov 2016 | Read review
“Choose as high up as possible, away from ice machines and the elevator for a quiet stay.”
 of 5 bubbles augweddedbells, 17 Oct 2016 | Read review
“Ask for a view of the water”
 of 5 bubbles carolannewolkowski, 11 Oct 2016 | Read review
“There are no great views but still a good hotel”
 of 5 bubbles polubiatko, 6 Oct 2016 | Read review
“I believe most will be the same.”
 of 5 bubbles rushber, 5 Oct 2016 | Read review
5 of 5