Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel

Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel

400 Main Street And Chesley Drive, Saint John, New Brunswick E2K 4N5 Canada
Traveller (100)
Room & Suite (40)
Holiday Inn Express & Suites - Saint John
Videos (1)

View prices for your travel dates

Breakfast included
C$139
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#3 of 19 hotels in Saint John
4.4 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Welcome to the Holiday Inn Express & Suites Saint John Harbour Side. Our spacious guest rooms have been updated and now have a contemporary feel to please every one of our guests You're invited to stay at our Saint John hotel, located minutes from numerous attractions in Saint John and 20 minutes from Saint John Airport (YSJ). When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market, TD Station and the new Harbour Passage Trail, and the Saint John Regional Hospital. Hotels in the area can't compete with the great amenities and location we offer you. Are you a corporate traveler looking for a hotel in Saint John? We are adjacent to the Place 400 Business Complex, where the Xerox Call Centre is located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment and catering. Your search for Saint John, NB hotels ends with us.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Shoeshine
Room features
Blackout curtains
Air conditioning
Fireplace
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Bottled water
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
City View
Great View
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

400 Main Street And Chesley Drive, Saint John, New Brunswick E2K 4N5 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
Saint John Airport
15.9 km
See all flights
Fredericton Airport
74.9 km
See all flights
539Reviews7Q+A100Room tips
Traveller rating
  • 292
  • 191
  • 49
  • 4
  • 3
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Nicholas S wrote a review Dec 2023
Moncton, Canada8 contributions
Hotel's Favourite
5.0 of 5 bubbles
Stayed 3 times in 9 weeks for business. Each stay was a very positive experience. From the greeting at the front desk, the room quality, fitness centre, and breakfast (nice thick oatmeal) all met or exceeded expectations.
All rooms are nice, but seeing a cruise ship in the harbour on my first trip was pretty amazing. So, if you can get a harbour view take it. Well located overall, parking was not an issue. A solid product with a great staff.
Read more
Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Dec 27, 2023
Thanks for choosing our Hotel for your stay while in Saint John. So pleased to hear that your experience was the positive one we strive to provide for all of our guests! We look forward to welcoming you back. Kind regards Brian
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kitten50 wrote a review Jul 2020
New Brunswick, Canada1,024 contribution348 helpful votes
5.0 of 5 bubbles
We’ve stayed at this location several times over the years to visit with family. This time during COVID-19 we were wondering what our stay would be like. They have implemented the suggested cleaning and separation guidelines with ease. The gym and pool are open but the hot tub is not...hard to physical distance in a hot tub...Everything in our room seem pretty much the same, except no plastic bottled water but they have installed a filtered water filling station in the lobby to fill your bottles, which is better. They’ve wrapped the tv remote in changeable plastic wrap. No room cleaning during your stay but if you need extra towels etc just call the front desk and it’s dropped to your door. No hot breakfast but they still provide cereal, yogurts, muffins, fruit, coffee and tea. And there are some extra new takeout items. But No hot cinnamon rolls! (Sniff sniff)
It’s a great place to stay while exploring Saint John.
Read more
Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Jul 27, 2020
Thank you Kitten for your kind review! We're pleased that you noticed many of our recent changes to our facility and amenities. Our veteran housekeeping team has captured numerous awards for the cleanliness of rooms and attention to detail. We're very proud of hearing how our property is "So Clean" on a daily basis. Thanks for staying with us while exploring Saint Awesome. We look forward to welcoming your back...and hopefully having a hot cinnamon roll as an option for you soon. Kind regards Brian
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NBAdvisor wrote a review Feb 2021
Riverview, Canada208 contributions238 helpful votes
+1
5.0 of 5 bubbles
We travelled to Saint John for a medical appointment, otherwise we wouldn’t be traveling. (COVID-19 restrictions)
The hotel was impeccable, we felt very safe and secure. Numerous Covid-19 protocols were in place.
The location is very central.
They had a nice continental breakfast, with trays to bring to your room. There wasn’t seating in the breakfast area.
Our room was, what I would call a King suite, with a separate sitting area, two large televisions, and a kitchenette
(no cooktop)
One morning after a light snowfall, I noticed that our vehicle, along with other guest vehicles, had the snow cleaned off.
I had never seen that before. Good job....
I would highly recommend this hotel.
Read more
Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Lawrence, Owner at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Feb 11, 2021
Thank you very much for your review. We are very pleased to hear that your stay was so enjoyable and that you noticed the "extras". Positive, memorable experiences for all of our guests is what we strive for! Will certainly share your comments with our Team. Kind regards Brian
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TechnoGuppy wrote a review Aug 2022
Toronto, Canada378 contributions104 helpful votes
5.0 of 5 bubbles
Firstly, it was nice to be rewarded as a Platinum IHG Member with an upgrade to a King Bed suite.

The property is not new but seems to have been renovated recently; or at least the parts we saw.

Our room was modern, fresh, clean, and well laid out. The musty carpets of yesteryear are replaced with laminate flooring which is easier to clean, nicer to look at, and less likely to cause any issues. The Holiday Inn sheets remain our favourite for softness and a good nights sleep. This property did not disappoint.

John at the front desk welcomed us to the property, advised us that if we wanted, we could park our motorcycle within eyesight of the front desk. We were settled for the night (after a long day) and decided to leave them in the lower parking lot (where they were fine).

The morning breakfast was self-serve buffet style and was as expected from a Holiday Inn. The in-suite wi-fi was sufficient for my daily video conference call. The blackout blinds to the exterior window kept light out for a good nights sleep.

I have stayed at many IHG properties (around the world); some good and some not so good. This is one of the better properties I have stayed at. You can tell management (and/or ownership) takes pride in the property, its upkeep and its presentation.
Read more
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Ask for a room on the top floor away from elevators
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Sep 7, 2022
Thank you for staying with us and for taking the time to share about your experience. Thank you for recognizing the team as well, I am looking forward to sharing this with them. Kind regards Brian
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RMY_13 wrote a review Sep 2022
Toronto, Canada65 contributions33 helpful votes
5.0 of 5 bubbles
Our second stop on our tour of the maritimes was the holiday inn Saint John harbour side. It had a great location, we were about 5 minutes to the walking trail that lead to the downtown entertainment area. Our room had a great view of the harbour! The rooms were spacious and clean with very comfortable beds. There was a microwave and mini fridge. There was no issues with the internet or hot water. The air conditioning cooled the room very quickly but was a bit noisy. The included breakfast was great. There was scrambled eggs, turkey sausage, ham, beans, a pancake maker, breads, oatmeal, fruit, yoghurt, etc. The hotel was also a short 10 min drive to the ferry to Digby. We thoroughly enjoyed our stay and would highly recommend to anyone looking for a hotel close to downtown and close to the ferry!
Read more
Date of stay: September 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Sep 26, 2022
Thank you for staying with us and for taking the time to share about your experience!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
benthere wrote a review Jul 2022
Somerville, Massachusetts244 contributions85 helpful votes
4.0 of 5 bubbles
I stayed here in late June for the Memorial Cup hockey tournament. My main requirement was proximity to the event and the hotel was a 25 minute walk to the arena thanks to a convenient walk/jog/bike path that runs right by the hotel. My king suite was standard, but nice and featured a big comfortable bed, two TVs, a small kitchenette with fridge, microwave, cookware and cutlery and kitchen sink. There was a long window that ran the width of the room to let in lots of natural light, though it overlooked a parking lot. The blackout shade worked perfectly. If I pulled it down during the day, the room went completely black. It made for a nice night's sleep. I was never awakened during the night. The shower was spacious and the water pressure was perfect. If I had a snack craving, their pantry next to the front desk was very reasonable.
The free breakfast included eggs (scrambled or omelet), bacon or sausage, pancakes, breads, bagels, coffee, tea, juice, cereals, fruits and other items.
The best part was the friendly and very helpful staff. I picked their brains frequently for dining and sightseeing suggestions and directions and they couldn't have been more helpful.
Lastly, I probably would have rated the hotel higher overall, but the room charge was significantly higher because of the event. This was expected as all hotels do that, but it wasn't quit the bang for the buck as it normally would be. I'd definitely go back, though.
Read more
Date of stay: June 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Jul 19, 2022
We appreciate you staying with is and providing a review of our Hotel! The Memorial Cup week was amazing...and even more so with our home team winning! We look forward to welcoming you back on your next trip to Saint Awesome. Kind regards Brian
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Drew G wrote a review Jan 2021
Toronto, Canada98 contributions35 helpful votes
5.0 of 5 bubbles
This property looks brand new, maybe has been renovated recently? Well-decorated and comfortable. Larger rooms feature a kitchenette with mid-sized fridge, microwave, and sink. Reliable internet access, large TV’s, comfortable beds. Courteous staff. Easy, free parking in adjacent lot (very convenient for coming and going). Excellent!
Read more
Date of stay: January 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Lawrence, Owner at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Feb 3, 2021
Thank you for your 5 star review of your stay here at the HIE Saint John. Sounds like you had a great time staying with us!. I am pleased you enjoyed the hotel, our service and our location. Our property recently went through an amazing renovation and we're so pleased from the reaction of our guests! Thank you again, we hope to welcome you back again soon. Kind regards Brian
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AlbertaJack007 wrote a review Aug 2021
Tequila, Mexico101 contributions41 helpful votes
5.0 of 5 bubbles
We were really impressed with the hotel. Super welcoming staff. Very clean and upgraded throughout. The rooms are spacious. The beds and pillows were very comfortable. The bathroom was well appointed with lots of towels and great shampoos and conditioners. The wifi worked great. On-site parking and hot breakfast are included.
Read more
Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Oct 31, 2021
Thanks for staying with us! We 're glad to hear you had a great experience with us! Look forward to welcoming you back.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elizabeth G wrote a review Sep 2021
8 contributions1 helpful vote
5.0 of 5 bubbles
Nicest Holiday Inn we have ever stayed at. Rooms very modern, well-equipped. So thoughtfully designed! Charging ports in all the right locations, bench to put your suitcase on, hooks above the bench for jackets/purse, etc., fridge with freezer, Keurig machine, bathroom lighting was fantastic with lots of counter space.
Blackout curtains and super plush bedding made for a fantastic sleep. Included breakfast had a wide selection of hot and cold items. As a vegetarian, we appreciated having options that were not just carbs. Location is also fantastic - simple walk to great restaurants. Highly recommend!
Read more
Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Oct 31, 2021
So pleased to hear you noticed all of our amazing amenities and that you had a great experience with us. I have shared with our team as they love hearing from our guests.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marie-Paule wrote a review Dec 2022
Cap-Pelé, Canada3 contributions1 helpful vote
5.0 of 5 bubbles
I booked this hotel because of my husband Hospital Stay. Got it at a much cheaper rate which was awesome. I booked 2 Rooms , One for myself and Other for my daughter. I requested joining rooms but wasn't guaranteed. We got at the hotel late because of staying at hospital as long as we could and upon arrival my daughter became ill. The joining room wasn't available and The Hotel Concierge immediately notice how my daughter was ill and I asked to cancel the one room so we could share the same room because i didn't feel comfortable leaving her alone in her room. Extra Room was cancelled at no cost. The beds were Extremely Comfortable ( one of the best i slept in) . Very Clean and Beautiful Rooms. A bit noisy because of Traffic and Train going by but that didn't bother us much because we were both exhausted from being at the hospital all day/evening. Breakfast was also included and was very Good. Free Parking. I'll definitely stay at this Hotel for any circumstances , whether for hospital reasons or leisure!! Excellent Customer Service!!
Read more
Date of stay: December 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Jan 17, 2023
Thank you for choosing our Hotel for your stay in Saint John while visiting the Hospital. Our close proximity to the Saint John Regional allows us the opportunity to host many guests from there. We appreciate your comments on the service received from our Team. Kind regards Brian
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marie Q asked a question Jul 2022
Are you convenient to the ferry?
Answer from benthere
Somerville, Massachusetts244 contributions85 helpful votes
I wouldn't consider it walkable, but it's short ride over the bridge to the ferry.
CC asked a question Jul 2022
United States127 contributions7 helpful votes
Is my service dog allowed? is there extra charge or fee?
Answer from LawrenB
Saint John, Canada
Service dogs are certainly allowed...and no extra fee for service animals.
Answer from Terry H
Calgary256 contributions220 helpful votes
The breakfast is basically a few items in a bag: maybe a piece of fruit, a granola bar, a yoghurt, that kind of thing. It's a far cry from what they used to serve: a full hot buffet breakfast. But it's not their fault
farrellt7 asked a question Jul 2019
Marlborough, Connecticut7 contributions
Hi, we're booked for Sunday night, what time is breakfast Monday AM? Thank you
Answer from Brian L
Saint John, Canada2 contributions2 helpful votes
Thank you for choosing our Hotel for your upcoming stay in Saint John. Our breakfast begins on Mondays at 6:30 am and goes until 9:30 am. As a previous guest mentioned - cold items are usually available by 6:15 am and the hot is rolled out by 6:30. We look forward to welcoming you!
Answer from Brian L
Saint John, Canada2 contributions2 helpful votes
Yes - Our pool will be open. We do not have any plans for maintenance above the normal daily routines. Thanks for your inquiry.
Keith M wrote a tip Sep 2023
Cambridge, Canada86 contributions19 helpful votes
5.0 of 5 bubbles
"Upper parking lot fills up quickly, lots of room in lower lot though."
Read full review
Audrey L wrote a tip Jul 2023
Chicago, Illinois7 contributions
5.0 of 5 bubbles
"If you have back issues from sleeping on poor hotel beds, you will love this place!"
Read full review
Travelling_Bluenoser wrote a tip Jul 2023
Halifax, Canada34 contributions53 helpful votes
4.0 of 5 bubbles
"Avoid connecting rooms if you don’t need this type of room."
Read full review
Dan wrote a tip Mar 2023
Shippagan, Canada55 contributions4 helpful votes
4.0 of 5 bubbles
"Try to get a harbour view room"
Read full review
Nancy wrote a tip Mar 2023
Toronto, Canada1 contribution1 helpful vote
5.0 of 5 bubbles
"Harbour view is nice. Very nice spot if you have family in hospital."
Read full review
Not the right property for you?
There are more places to choose from in the Saint John area.
PRICE RANGE
C$162 - C$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites - saint john hotel saint john, holiday inn express and suites - saint john, holiday inn saint john, holiday inn express saint john, saint john holiday inn
LOCATION
CanadaNew BrunswickSaint John
NUMBER OF ROOMS
94
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Nearby attractions include New Brunswick Museum (1.0 km), Market Square (1.0 km), and Harbour Passage (0.9 km).
What are some of the property amenities at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Conveniently located restaurants include East Coast Bistro, Cask & Kettle Irish Gastropub, and Lemongrass.
Are there opportunities to exercise at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Saint John.
Are any cleaning services offered at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
All Saint John HotelsSaint John Hotel DealsLast Minute Hotels in Saint JohnHotels near Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars