Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
400 Main Street And Chesley Drive, Saint John, New Brunswick E2K 4N5 Canada
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About
#3 of 19 hotels in Saint John
Location
Cleanliness
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Value
GreenLeaders Silver level
Welcome to the Holiday Inn Express & Suites Saint John Harbour Side. Our spacious guest rooms have been updated and now have a contemporary feel to please every one of our guests You're invited to stay at our Saint John hotel, located minutes from numerous attractions in Saint John and 20 minutes from Saint John Airport (YSJ). When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market, TD Station and the new Harbour Passage Trail, and the Saint John Regional Hospital. Hotels in the area can't compete with the great amenities and location we offer you. Are you a corporate traveler looking for a hotel in Saint John? We are adjacent to the Place 400 Business Complex, where the Xerox Call Centre is located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment and catering. Your search for Saint John, NB hotels ends with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Board games / puzzles
Babysitting
Highchairs available
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Shoeshine
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Room features
Blackout curtains
Air conditioning
Fireplace
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Bottled water
Iron
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Harbour View
Languages Spoken
English
Location
67Somewhat walkable
Grade: 67 out of 100
12Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
400 Main Street And Chesley Drive, Saint John, New Brunswick E2K 4N5 Canada
Getting there
Rental CarsSee all Saint John car hire
524Reviews7Q+A100Room tips
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I booked this hotel because of my husband Hospital Stay. Got it at a much cheaper rate which was awesome. I booked 2 Rooms , One for myself and Other for my daughter. I requested joining rooms but wasn't guaranteed. We got at the hotel late because of staying at hospital as long as we could and upon arrival my daughter became ill. The joining room wasn't available and The Hotel Concierge immediately notice how my daughter was ill and I asked to cancel the one room so we could share the same room because i didn't feel comfortable leaving her alone in her room. Extra Room was cancelled at no cost. The beds were Extremely Comfortable ( one of the best i slept in) . Very Clean and Beautiful Rooms. A bit noisy because of Traffic and Train going by but that didn't bother us much because we were both exhausted from being at the hospital all day/evening. Breakfast was also included and was very Good. Free Parking. I'll definitely stay at this Hotel for any circumstances , whether for hospital reasons or leisure!! Excellent Customer Service!!…
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded 2 weeks ago
Thank you for choosing our Hotel for your stay in Saint John while visiting the Hospital. Our close proximity to the Saint John Regional allows us the opportunity to host many guests from there. We appreciate your comments on the service received from our Team. Kind regards Brian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing hotel our team stayed here for a tournament. From the first contact person for the bookings to every staff member at the hotel everyone was amazing. The hotel is very clean & very accommodating. We loved having a room near the pool to hang out & feed the kids. Breakfast was great the pool was huge. We will definitely be back!!!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded 2 weeks ago
Thank you for your kind review! We enjoy creating those positive experiences for Teams that stay with us. We're very fortunate to be able to offer meeting/gathering space for our larger groups to get together on floors without bedrooms. We look forward to welcoming you back! Kind regards Brian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was great and clean nice room great staff who went above and beyond to make our stay there more than we expected. The front desk person whose name is John was wonderful. He was very accommodating to our needs everything from an extra blanket to a glass mug to heat up the water in the microwave. I give this hotel 5 stars and recommend it! Wally K
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Date of stay: October 2022
Value
Location
Service
Room Tip: Don't stay at the Hampton in In Saint John New Brunswick, The Holiday In is miles above thats one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Nov. 17, 2022
Thank for choosing to stay with us here at Holiday Inn Express & Suites Saint John…and we are happy to hear of the enjoyment you had while with us. John is a great asset to our team and I will be sure to share your kind comments with him. As travels lead you back to Saint Awesome, we look forward to seeing you again. Kind regards Brian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our second stop on our tour of the maritimes was the holiday inn Saint John harbour side. It had a great location, we were about 5 minutes to the walking trail that lead to the downtown entertainment area. Our room had a great view of the harbour! The rooms were spacious and clean with very comfortable beds. There was a microwave and mini fridge. There was no issues with the internet or hot water. The air conditioning cooled the room very quickly but was a bit noisy. The included breakfast was great. There was scrambled eggs, turkey sausage, ham, beans, a pancake maker, breads, oatmeal, fruit, yoghurt, etc. The hotel was also a short 10 min drive to the ferry to Digby. We thoroughly enjoyed our stay and would highly recommend to anyone looking for a hotel close to downtown and close to the ferry!…
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Sep. 26, 2022
Thank you for staying with us and for taking the time to share about your experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New and very clean hotel. Room is well appointed and has various firmness pillows. Staff is very friendly and extremely helpful - forgot my room key inside and they followed me up and let me in. There is ample parking which is nice when traveling for work and not fighting for a space.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Even-numbered rooms face the harbour.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Sep. 26, 2022
Greetings, Thank you for your wonderful review. We are absolutely delighted to hear that you had a memorable stay and look forward to hosting you again soon. Kindly, The HIE Saint John Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Big mistake staying at Harbour view inn and suites sydney due to dirt bugs in the bed I started to itch had to go out get some allergy pills!Dog poop in the halls! Drapes wouldn't cover the windows! Manger was arrogant wouldn't give us a refund for the two nights we had paid for but it was to dirty to stay another 2 nights plus I would rather sleep in our SUV it isclean!! 338.00 we lost by checking out 2 days early due to deplorable conditions! .
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Sep. 7, 2022
Sorry to hear of your stay in Sydney, Nova Scotia. Please note - you have reviewed the wrong Hotel on this site. We would appreciate if you could remove this review. Kind regards Brian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this hotel for two nights. This hotel is clean and rooms are spacious. They take every precaution to avoid spreading of germs. The breakfast offered is incredible with very nice hotel attendants. The employees at the front desk are very friendly and helpful. It’s also in a convenient area that’s so close to the highway. We totally recommend this hotel to anyone.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Sep. 7, 2022
Thank you for taking the time to review your recent stay with us. We are thrilled to hear you enjoyed everything and will share your feedback to recognize our Teams efforts. It is our employees that truly make the difference and we have the best here at HIE Saint Awesome! Kind regards Brian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Needed a place to stay overnight and booked their last room. When we arrived we were later than I had expected and they upgraded up to a suite on a higher floor away from the elevators for no charge. I was surprised how nice, newer and clean they were. I loved the keurig in the room, Dove products in the bath too. John at the front desk was very polite, pleasant and humorous even though he’d been working short staffed all day. Great place to stop over!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Sep. 7, 2022
Thank for choosing to stay with us here at Holiday Inn Express & Suites Saint John…and we are happy to hear of the enjoyment you had while with us. As travels lead you back to Saint Awesome, we look forward to seeing you again. Kind regards Brian
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly, it was nice to be rewarded as a Platinum IHG Member with an upgrade to a King Bed suite. The property is not new but seems to have been renovated recently; or at least the parts we saw. Our room was modern, fresh, clean, and well laid out. The musty carpets of yesteryear are replaced with laminate flooring which is easier to clean, nicer to look at, and less likely to cause any issues. The Holiday Inn sheets remain our favourite for softness and a good nights sleep. This property did not disappoint. John at the front desk welcomed us to the property, advised us that if we wanted, we could park our motorcycle within eyesight of the front desk. We were settled for the night (after a long day) and decided to leave them in the lower parking lot (where they were fine). The morning breakfast was self-serve buffet style and was as expected from a Holiday Inn. The in-suite wi-fi was sufficient for my daily video conference call. The blackout blinds to the exterior window kept light out for a good nights sleep. I have stayed at many IHG properties (around the world); some good and some not so good. This is one of the better properties I have stayed at. You can tell management (and/or ownership) takes pride in the property, its upkeep and its presentation.…
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: Ask for a room on the top floor away from elevators
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Sep. 7, 2022
Thank you for staying with us and for taking the time to share about your experience. Thank you for recognizing the team as well, I am looking forward to sharing this with them. Kind regards Brian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here in late June for the Memorial Cup hockey tournament. My main requirement was proximity to the event and the hotel was a 25 minute walk to the arena thanks to a convenient walk/jog/bike path that runs right by the hotel. My king suite was standard, but nice and featured a big comfortable bed, two TVs, a small kitchenette with fridge, microwave, cookware and cutlery and kitchen sink. There was a long window that ran the width of the room to let in lots of natural light, though it overlooked a parking lot. The blackout shade worked perfectly. If I pulled it down during the day, the room went completely black. It made for a nice night's sleep. I was never awakened during the night. The shower was spacious and the water pressure was perfect. If I had a snack craving, their pantry next to the front desk was very reasonable. The free breakfast included eggs (scrambled or omelet), bacon or sausage, pancakes, breads, bagels, coffee, tea, juice, cereals, fruits and other items. The best part was the friendly and very helpful staff. I picked their brains frequently for dining and sightseeing suggestions and directions and they couldn't have been more helpful. Lastly, I probably would have rated the hotel higher overall, but the room charge was significantly higher because of the event. This was expected as all hotels do that, but it wasn't quit the bang for the buck as it normally would be. I'd definitely go back, though.…
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Brian Lawrence, General Manager at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Responded Jul. 19, 2022
We appreciate you staying with is and providing a review of our Hotel! The Memorial Cup week was amazing...and even more so with our home team winning! We look forward to welcoming you back on your next trip to Saint Awesome. Kind regards Brian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$119 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites - saint john hotel saint john, holiday inn express and suites - saint john, holiday inn saint john, holiday inn express saint john, saint john holiday inn
LOCATION
CanadaNew BrunswickSaint John
NUMBER OF ROOMS
94
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Frequently Asked Questions about Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Nearby attractions include New Brunswick Museum (1.0 km), Market Square (1.0 km), and Harbour Passage (0.9 km).
What are some of the property amenities at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Conveniently located restaurants include East Coast Bistro, Cask & Kettle Irish Gastropub, and Lemongrass.
Are there opportunities to exercise at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Saint John.
Are any cleaning services offered at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Saint John Harbour Side, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.