Crowne Plaza Saint John Harbour View, An Ihg Hotel

Crowne Plaza Saint John Harbour View, An Ihg Hotel

I got glare from the window, but still a cool shot.
Traveller (19)
A modern guestroom with one king sized bed and a queen sofa bed.
Room & Suite (20)
Crowne Plaza Saint John Harbour View, An Ihg Hotel
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About

4.0
#11 of 19 hotels in Saint John
4.0 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Crafted for today's traveler, the newly renovated Crowne Plaza Saint John Harbour View hotel offers coastal allure and unrivaled views. Whether your journey is driven by business or leisure, our amenities are designed to elevate your experience. Begin each day with an energizing breakfast at our onsite restaurant, unwind in our heated indoor pool and hot tub, and enjoy restful nights in our premium guest rooms. Situated 24km from Saint John Airport and near Uptown, our hotel offers proximity to top attractions. Be productive in our meeting spaces and business centre. Stay connected with free Wi-Fi and active in our fitness centre. We seamlessly merge work, travel, exploration, and inspiration to provide you with a remarkable stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling
Casino and Gambling
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Game room
Mini golf
Billiards
Bowling offsite
Evening entertainment
Patio
Raquetball offsite
Squash offsite
Tennis court offsite
Children's television networks
Indoor play area for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Great View
Harbour View
Languages Spoken
English, French
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

10 Portland Street, Saint John, New Brunswick E2K 4H8 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Saint John Airport
15.6 km
See all flights
Fredericton Airport
12Reviews0Q+A2Room tips
Traveller rating
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Detailed Reviews
Go574739 wrote a review Dec 2023
3.0 of 5 bubbles
Although the renovations are nice and the rooms very comfortable, we went for a hockey tournament and it was not family friendly or team accommodating. The hotel was full and they had one elevator working. We were on the 8th floor which means we had to carry everything up 8 floors. I had to carry a backpack with me just to avoid having to go back to the room and walking 8 flights. They had multiple teams staying but would only let them use the conference rooms for $250 which I have never experienced at any other hotel. The consequence of that is parties in rooms. I had to stop a team awards in the room next to us at 12:30 am with 40+ people. And although breakfast was not included, which we knew, $19 for a kids breakfast is ridiculous. The “entertainment “ centre next door is a nice feature and automatically assumes it’s a family hotel - it’s not. But 50% of the centre was broke or not operating so not a big draw in reality. Typically we only come to SJ for hockey so this hotel is off the list.
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Date of stay: December 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carol Bastarache, Guest Services / Front Office at Crowne Plaza Saint John Harbour View, An Ihg Hotel
Responded Dec 2, 2023
Thank for sharing your feedback. Sorry we did not meet your expectations. We are in the process of replacing one of our elevators. With all the teams in the hotel waiting is unfortunate, we do apologize for the inconvenience this caused. In our entertainment centre we are finishing the final stages of our renovations. We hope you give us the opportunity to provide you with a better experience in the future.
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GoForN wrote a review May 2024
Toronto, Canada
+1
3.0 of 5 bubbles
Nice staff. Clean room, comfy bed. Got a really cool view of the St. John sign across the road (See pic). Fun little casino area in lobby. Nice restaurant, good service, food and good portions. Room was nice but we could hear guests in room above us stomping around, wasn't exactly peaceful having to hear other people threw the ceiling. Went to fill the tub, but when I pushed the tap to plug the tub, it moved off the wall (see pic), so I took a shower instead, but the water was NOT hot, it was luke warm. My mate could not shower, after me, because he said the water was cold. Not totally aweful, but not great either, so we probably wouldn't stay there again.
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Date of stay: May 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Ask for a room away from elevators and ice machines, and no one above you, the rooms are not like...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajitha Fernandopulle, Guest Services / Front Office at Crowne Plaza Saint John Harbour View, An Ihg Hotel
Responded May 10, 2024
Dear Valued Guest, Thank you for sharing your recent experience at Crowne Plaza Saint John Harbour View. We're pleased to hear that you found our staff nice, your room clean, and the bed comfy. It's great to know that you enjoyed the view of the Saint John sign and the fun atmosphere of our lobby casino area. We're also delighted that you had a positive dining experience at our restaurant, appreciating both the service and the food. However, we apologize for the disturbances you experienced due to noise from guests in the room above you. Your comfort is important to us, and we regret any inconvenience this may have caused. Additionally, we're sorry to hear about the issue you encountered with the bathtub tap and the lukewarm water. Please rest assured that we will address these concerns promptly to ensure a more enjoyable experience for our future guests. We appreciate your feedback as it helps us to continually improve our services and facilities. We understand your decision not to return, but we sincerely hope to have the opportunity to welcome you back and provide you with a more pleasant stay in the future. Warm regards, Rajitha Fernandopulle Guest Service Manager Crowne Plaza Saint John Harbour View
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Luke M wrote a review Jun 4
5.0 of 5 bubbles
The Saint John Crowne Plaza is an impressively well kept, seemingly brand new hotel. The staff were exceptional and treated customers like royalty. The hotel is rich with amenities with accessible hours for people who prefer many different times of day. Cindy at Harbourvue Horizon (a beautiful and large restaurant with views of the city) made for an incredibly pleasant dining experience.
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Date of stay: June 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajitha Fernandopulle, Guest Services / Front Office at Crowne Plaza Saint John Harbour View, An Ihg Hotel
Responded 2 weeks ago
Dear Luke, Thank you so much for your wonderful review of Crowne Plaza Saint John Harbour View! We are thrilled to hear that you had an exceptional experience during your stay with us. It is delightful to know that you found our hotel well-kept and rich with amenities, and that our staff made you feel like royalty. Providing exceptional service is our top priority, and your kind words are a testament to the hard work and dedication of our team. We are especially pleased to hear about your positive dining experience at Harbourvue Horizon. Cindy and the rest of our team strive to create memorable experiences for our guests, and it’s gratifying to know that you enjoyed the beautiful views and the service. We look forward to welcoming you back to Crowne Plaza Saint John Harbour View in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Warm regards, Rajitha Fernandopulle Hotel Manager Crowne Plaza Saint John Harbour View
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Beryl A wrote a review Oct 2023
Amherst, Nova Scotia, Canada
2.0 of 5 bubbles
I called Oct 7 2023 booked a room as I was attending Dance Quest and this was the cheapest at less than 200.00 at the time of booking, however that soon changed upon arrival the desk clerk was in training and easily frustrated and politely told me that will be 340.00, I asked "340.00 for 1 night?" she looked puzzled and then asked Raj who came over and told me "oh yes 290.00 plus 50.00 international fee which will be refunded 2-5 days back to your credit card." I told him I had a booking number that I didn't have with me at the time but he wasn't interested other than getting payment all the while smiling. I can't be certain what I was quoted at the time of booking but can assure you all had I been told it was 340.00 a night I would have stayed at the Hilton or Delta whose rooms are much nicer and even though their prices were highly inflated due to an event that drew a crowd it would have been well worth the money I paid to stay in this place with it's questional elevator. This place is under renovations and may actually be okay once finished however it certainly was not worth 290.00 and even on line the prices are just over 100.00 a night. I was taken in my opinion on this deal and will never go back nor recommend and contemplating what my next step may be. My son stayed in the same place for 2 nights and as much or maybe a little less than I did and when I get a copy of his bill I will post as it along with my own to show how they actually scammed me.
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Date of stay: October 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: get an email sent of quoted price at time of booking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SBnet S wrote a review Oct 2023
Campeche, Mexico
5.0 of 5 bubbles
We loved the hotel, we had a very pleasant experience during our 15 day stay at Canadas Best Value. Clean and comfortable rooms, comfortable areas, the cleaning staff always looking after us. Special thanks to Farid who kindly welcomed us always attentive and with the best attitude and service vocation, as well as Cindy, in charge of the restaurant area, friendly and cordial. Thank you guys for making us feel at home being foreigners, you made our stay enjoyable and special. My family and I highly recommend this hotel if you come to SJ on vacation, you will love it.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Edison, Owner at Crowne Plaza Saint John Harbour View, An Ihg Hotel
Responded Oct 20, 2023
Thank you for sharing your fantastic review with us! We appreciate your business and staff shoutouts. I have shared with with each staff member and their department heads to thank them for such a wonderful job taking care of each of our guests!
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Mary Lou C wrote a review May 2024
5.0 of 5 bubbles
Lovely registration staff Isman Patel, could not have been more helpful and accommodating. Clean comfortable room I so appreciated after a long day. Convenient to get to from hospital where family member is a patient. Great charging station for devices, fridge, microwave and Keurig coffee maker in room. Very happy.😊
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajitha Fernandopulle, Guest Services / Front Office at Crowne Plaza Saint John Harbour View, An Ihg Hotel
Responded 3 weeks ago
Dear Mary, Thank you for taking the time to share your wonderful feedback and for giving us a good rating! We are thrilled to hear that you had a pleasant stay at Crowne Plaza Saint John Harbour View. It's fantastic to know that Ishan Patel from our Front Desk staff provided you with exceptional service. We will be sure to pass along your kind words to him. We're also delighted that you found your room clean, comfortable, and well-equipped with all the amenities you needed after a long day. We understand the importance of convenience, especially when visiting family members in the hospital, and we're glad our location was ideal for your needs. Your satisfaction is our top priority, and it’s heartening to know you were very happy with your stay. We look forward to welcoming you back to Crowne Plaza Saint John Harbour View in the future. If there’s anything we can assist you with on your next visit, please don’t hesitate to reach out. Warm regards, Rajitha Fernandopulle Guest Service Manager Crowne Plaza Saint John Harbour View
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CharlieW wrote a review Apr 2024
Dieppe, Canada
+1
4.0 of 5 bubbles
We stayed at this hotel when my child had a sports tournament in Saint John for 3 days. It’s close to uptown Saint John and has free parking on site. The rooms are clean and quiet and the staff were friendly and helpful. There is a pool and an arcade on the property miking it kid-friendly.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajitha Fernandopulle, Guest Services / Front Office at Crowne Plaza Saint John Harbour View, An Ihg Hotel
Responded Apr 18, 2024
Dear Valued Guest, Thank you for choosing the Crowne Plaza Saint John Harbour View for your recent stay in Saint John. We appreciate your feedback and are delighted to hear about your experience. Our commitment to maritime hospitality is unwavering, and we’re thrilled that you found our newly renovated hotel to be a blend of coastal allure and modern comfort. Whether your visit was for business or leisure, we strive to elevate your stay in every way possible. Our thoughtfully designed guest rooms offer a perfect blend of relaxation and productivity. With plush bedding and free Wi-Fi, you can unwind while enjoying unrivaled views of the city, iconic landmarks, and the beautiful bay. Our team takes pride in providing exceptional service. We’re delighted that you found our staff friendly and helpful. We’re also excited to announce a comprehensive upgrade to our elevators, ensuring an enhanced experience for all our guests. During this process, one elevator will remain operational at all times, having undergone a complete renovation to ensure uninterrupted service and improved functionality. Thank you for choosing the Crowne Plaza Saint John Harbour View. We look forward to welcoming you back soon! Thanks and best regards, Rajitha Fernandopulle Guest Service Manager
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Miranda L wrote a review Mar 2024
+1
5.0 of 5 bubbles
Fantastic stay! Saved our trip! We had an emergency change of plans and they were so easy to find online, clean, luxurious, kid friendly, accomidsting. The price was unbelievable! The pool and hot tub and even a family activity center was very nice. It was definatly a highlight of out trip !
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajitha Fernandopulle, Guest Services / Front Office at Crowne Plaza Saint John Harbour View, An Ihg Hotel
Responded Apr 5, 2024
Dear Miranda, Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience and that we were able to save your trip during an emergency change of plans. Our team takes pride in providing excellent service, and we’re delighted to know that you found us easily online. Cleanliness and luxury are top priorities for us, and we’re glad you noticed. It’s wonderful to hear that our facilities, including the pool, hot tub, and family entertainment center, added to the enjoyment of your stay. We strive to create a welcoming environment for guests of all ages, so we’re pleased that you found us kid-friendly. Thank you for making us a highlight of your trip. We look forward to welcoming you back soon for another memorable stay. Kind regards, Rajitha Fernandopulle Guest Service Manager
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Denise N wrote a review Jun 4
Sarasota, Florida
5.0 of 5 bubbles
Landed here after a long day of driving. Registration was friendly and smooth - the room was welcoming and comfortable. We ate in the dining room. The food was good and our server, Cindy, was friendly and accommodating. Highly recommend this Crowne Plaza location.
Read more
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajitha Fernandopulle, Guest Services / Front Office at Crowne Plaza Saint John Harbour View, An Ihg Hotel
Responded 2 weeks ago
Dear Denise, Thank you for taking the time to share your positive experience at Crowne Plaza Saint John Harbour View. We are delighted to hear that after a long day of driving, you found our registration process friendly and smooth, and your room welcoming and comfortable. We are also pleased that you enjoyed your dining experience. Cindy is a valued member of our team, and we will be sure to pass along your kind words to her. Your recommendation means a lot to us, and we appreciate your feedback. We look forward to welcoming you back to Crowne Plaza Saint John Harbour View in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Warm regards, Rajitha Fernandopulle Guest Service Manager Crowne Plaza Saint John Harbour View
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Maureen B wrote a review Jun 4
5.0 of 5 bubbles
The meal was fantastic ! Our waitress Cindy was superb !!! Excellent all around !! We would recommend thus restaurant to family and friends any day !!! This would a a truly wonderful restaurant and it was a great experience!! We expect to be back soon !!
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajitha Fernandopulle, Guest Services / Front Office at Crowne Plaza Saint John Harbour View, An Ihg Hotel
Responded 2 weeks ago
Dear Maureen, Thank you for your fantastic review! We are thrilled to hear that you had an excellent dining experience at Crowne Plaza Saint John Harbour View. It’s wonderful to know that you enjoyed your meal and that Cindy provided superb service. Your kind words and recommendation mean a lot to us. We strive to provide exceptional experiences for all our guests, and feedback like yours is truly rewarding. We look forward to welcoming you back to Crowne Plaza Saint John Harbour View soon. If there is anything we can do to make your next visit even better, please do not hesitate to let us know. Warm regards, Rajitha Fernandopulle Guest Service Manager Crowne Plaza Saint John Harbour View
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GoForN wrote a tip May 2024
Toronto, Canada72 contributions9 helpful votes
3.0 of 5 bubbles
"Ask for a room away from elevators and ice machines, and no one above you, the rooms are not like newer hotels, for sound."
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Beryl A wrote a tip Oct 2023
Amherst, Nova Scotia, Canada81 contributions22 helpful votes
2.0 of 5 bubbles
"get an email sent of quoted price at time of booking"
Read full review
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PRICE RANGE
C$158 - C$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson fort howe plaza hotel saint john, fort howe saint john
FORMERLY KNOWN AS
Canadas Best Value Inn Saint John
LOCATION
CanadaNew BrunswickSaint John
NUMBER OF ROOMS
133
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Crowne Plaza Saint John Harbour View, An Ihg Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Crowne Plaza Saint John Harbour View, An Ihg Hotel
Which popular attractions are close to Crowne Plaza Saint John Harbour View, An Ihg Hotel?
Nearby attractions include New Brunswick Museum (0.7 km), Saint John City Market (1.0 km), and Market Square (0.7 km).
What are some of the property amenities at Crowne Plaza Saint John Harbour View, An Ihg Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Saint John Harbour View, An Ihg Hotel?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Crowne Plaza Saint John Harbour View, An Ihg Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Saint John Harbour View, An Ihg Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Saint John Harbour View, An Ihg Hotel?
Conveniently located restaurants include Vegolution, East Coast Bistro, and Italian By Night.
Are there opportunities to exercise at Crowne Plaza Saint John Harbour View, An Ihg Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Crowne Plaza Saint John Harbour View, An Ihg Hotel have airport transportation?
Yes, Crowne Plaza Saint John Harbour View, An Ihg Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crowne Plaza Saint John Harbour View, An Ihg Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Saint John.
Are any cleaning services offered at Crowne Plaza Saint John Harbour View, An Ihg Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Crowne Plaza Saint John Harbour View, An Ihg Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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