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Comfort Inn

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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112 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Fredericton, Canada
Reviewed 31 March 2016

Not sure why some of the negative reviews. I got an amazing rate, my room was spotless and the staff was very friendly. I didn't notice that the hotel was "showing it's age" as some of the other reviews stated. Of course this isn't the Hilton, but it's a great little property. Hotel is located approx. 10 mins from downtown...

Thank harrisjr
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Harrisjr, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Reviewed 24 March 2016

Hubbie and I spent a night at this establishment earlier this month. AC/heater missing a know to operate, only put out cold noisy air, in March!!! Room was freezing! Continental breakfast? What a joke! Toast, muffins, stale fruit, yogurt, cold cereal, coffee! Compared other Comfort Inns in the USA, I'm not sure from which continent this refers to! It has...

Thank Lianne L
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Lianne, Thank you for your candid review of the Comfort Inn hotel. It is always a great disappointment to hear of a guest that was not satisfied with their stay. We have noted your comments about the heating unit and we are sorry you encountered this issue during your stay. We are also sorry that the breakfast seemed somewhat...

upstate pa
Reviewed 28 February 2016 via mobile

We stayed here one night passing through on the way to Nova Scotia. I can not really recommend this place if I had to I would give it two and a half stars instead of 2. The place really does need a makeover. Sorry I did not like leaving a bad review but this is just my observation.

Thank twmUpstatePa
GMCN244, General Manager at Comfort Inn, responded to this review

Dear. twmUpstatePa Thank you for your candid review of the Comfort Inn hotel. We certainly apologize that your experience was less than perfect. We truly hope that you will return again in the future so we improve your opinion of Comfort Inn.

Oromocto, Canada
Reviewed 24 February 2016

An average hotel, good for those passing through SJ. the rooms are getting a bit worn, a few places with pealing wallpaper and nicks in some furniture. But the linen was clean and it's close to the through way and malls in west SJ. There is also no free breakfast when i was there. If staying for more than a...

1Thank maritimetravler
Dartmouth, Canada
Reviewed 18 February 2016

Front desk staff were amazing. So friendly & helpful. Our room was clean & spacious and pet friendly. We were made to feel welcome... The breakfast attendant was awesome. The hotel is a little out dated but the staff certainly make up for it.

Thank randy s
Hot Springs
Reviewed 11 November 2015

Was the most in need of updating of the 11 comfort Inn's this trip. Bathroom needed new sink and room in general needs updated carpet and bedding, etc. The staff though was very friendly and nice. As they had only 3 rooms left we were happy to get a room. Not many motel/hotels for a town this size. Breakfast was...

Thank Michael H
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Michael: Your feedback is welcome at the Comfort Inn hotel. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. we hope that you will consider staying with us again in the future. Angela Allen Interim...

Reviewed 9 November 2015

No fridge, microwave, small room, and dirty carpet. Breakfast was basic. Just returned from a month in USA and this room would be a budget motel (approximately $60), but it was $139 Canadian. Not worth the price for sure. The parking lot had been flooded and was very dirty. It is pet friendly and no pet fee but the Econo...

Thank Cindy R
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Cindy The management of the Comfort Inn hotel was distressed to read your review and would like to thank you for taking the time to leave such candid feedback. By reading each of these reviews we are able to recognize areas in need of improvement and take the appropriate actions to correct them. We do hope that you would...

Wasaga Beach, Canada
Reviewed 8 November 2015

i have to repeat what most of the reviews said, the place is old and run down, and the staff is not really interested in the customers, we asked if there was another comfort inn in saint john, and the couple that we were meeting said the same thing, we were not impressed

Thank gerry n
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Gerry: The management of the Comfort Inn would like to off our sincere apologie that your stay was not to your satisfaction. We pride ourselves on meeting the needs of our guests. Again, please accept our sincerest apologies and we hope to have the opportunity to have you stay with us again. Angela Allen Interim General Manager Comfort Inn...

Ajax, Canada
Reviewed 23 October 2015 via mobile

Husband I stayed here for a family funeral. If you are looking for a smokers place this is it. Even in the non smoking floor it still smelled like smoke. The breakfast was okay bit they had no meat, the staff were nice and if you needed more towels they brought them to you right away. Would I stay here...

Thank SunnysideUpDown
GMCN244, General Manager at Comfort Inn, responded to this review

Dear. SunnysideUpDown, Thank you for taking the time to write a review regarding your recent stay at our hotel. Our goal is to exceed the expectations of our valuable guests and it is evident through your comments that we did not meet them. Please accept our sincere apologies for the inconveniences experienced during your stay. Sincerely, Angela Allan Interim General...

Windsor, Canada
Reviewed 26 September 2015

This Comfort Inn was not at all like the pictures or other Comfort Inns. It is an older, converted motel & the bed was not comfortable. I do not recommend this place at all. We stayed there for our "Free" night with Choice Rewards, but I can tell you that Econo Lodge, just up the street is much better place....

1Thank SweetLynn10
GMCN244, General Manager at Comfort Inn, responded to this review

Dear. Sweetlynn10, Thank you for your candid review of the Comfort Inn Hotel. It is always a great disappointment to hear of a guest that was not satisfied with their stay. Thank you again for your valuable feedback, we hope that you will provide us with another opportunity to serve you again and reinstate your confidence with us. Sincerely, Angela...

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Room/Suite (19)
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Business Centre/Function Rooms (1)
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04/06/2017 05/06/2017
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  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Inn Saint John is a pet-friendly hotel, that is conveniently located just off Hwy 1. Our location offers easy access to restaurants, services and attractions; such us the world famous Reversing Falls Rapids, Market Square, NB Museum and the City Market. The property offers free wireless high speed internet, free local calls, 32' Flat Screen TVs in all guest rooms and free continental breakfast. Our friendly staff is always available to provide your home away from home. So, come along and stay awhile, you'll be glad you did. ... more   less 

Additional Information about Comfort Inn

Address: 1155 Fairville Blvd, Saint John, New Brunswick E2M 5T9, Canada
Region: Canada > New Brunswick > Saint John
Price Range: $112 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Inn Saint John, New Brunswick
Saint John Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the first level and could park right outside and enter the side door. Amazingly convenient.”
cathyd660, 21 Apr 2017 | Read review
“Stay away from this motel!!!!!!!!!!!!!!”
carls337, 25 Oct 2016 | Read review
“Stay somewhere else”
chelseadw, 25 Oct 2016 | Read review
“There is no elevator so if you have large luggage select a ground floor room!”
marycT317PQ, 20 Sep 2016 | Read review
“Stay at another hotel”
D4587YCmichaelm, 19 May 2016 | Read review
5 of 5
US$77* /night
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