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Hilton Saint John

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Traveller (154)
Room & Suite (83)
Dining (13)
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Overview
  • Excellent39%
  • Very good34%
  • Average16%
  • Poor8%
  • Terrible3%
Travellers talk about
“great location”(132 reviews)
“harbour view”(33 reviews)
“club floor”(16 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton Saint John
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Hilton Saint John
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,110)
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1,068 results
Traveller rating
404
366
170
89
39
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404
366
170
89
39
Show reviews that mention
All reviewsgreat locationharbour viewclub floormarket squarebreakfast buffetwater viewunderground parkingrestaurants and shopsnew brunswickbusiness tripfront desk staffgreat roomroom was spaciousharbour stationdowntown areareversing fallsboardwalk
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161 - 165 of 1,068 reviews
Reviewed 14 June 2017

Over all We were completely satisfied with service and location was great for walking to near by market place and many, many restaurants to choose from if you decide not to use the hotel restaurant. Our room view on the sixth floor was overlooking the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Margaret J
Reviewed 8 June 2017 via mobile

Great friendly staff. Good location to downtown. I'm a loyal Hilton customer but Hilton Saint John is out of the question for any future stays. The room was old furniture was stained and dirty. Changed rooms and the second room was as bad. Trim on...More

Thank Stephen M
Response from Dermot C, Director of Sales at Hilton Saint JohnResponded 9 June 2017

Stephen M Thank you for your feedback. We are very apologetic for the obvious lapses in room standards. Please accept that we take your comments very seriously and are addressing these deficiencies immediately with our engineering and housekeeping teams. We appreciate your positive comments with...More

Reviewed 6 June 2017

Our family stay at the Hilton was as good if not better than previous stays at other Hilton and locations. It was clean modern and very inviting right from the moment we walked through the front doors. The option to order snacks and drinks online...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 384deanab
Response from Dermot C, Director of Sales at Hilton Saint JohnResponded 7 June 2017

384deanab Thank you for your very positive feedback. Its great to hear that your recent family stay was comfortable and that you found the pre-arrival order so convenient. We look forward to welcoming you and your family back again soon. Kind regards..Dermot

Reviewed 3 June 2017

Hotel arrival process was painless and fast. Staff were very welcoming, friendly and helpful. We had lunch in the restaurant overlooking the Bay of Fundy. I had the braised pork belly which was succulent, served with squash, asparagus and caramelized apple. The hotel is right...More

Review collected in partnership with Hilton Hotels & Resorts
Thank brendak263
Response from Dermot C, Director of Sales at Hilton Saint JohnResponded 5 June 2017

Brenda Thank you for your great feedback. We appreciate you highlighting the friendliness and helpfulness of the staff. Also great to hear that you found time to explore the City and some of the great restaurants here. We look forward to your next visit !...More

Reviewed 30 May 2017 via mobile

This hotel is in a great location with Harbor views and nearby walks and places to eat and shop. Parking will cost you $22 as of now. The lobby is nice and most of the rooms seem updated. The options to plug in electronic devices...More

Thank Birdwalk48
Response from Dermot C, Director of Sales at Hilton Saint JohnResponded 2 June 2017

Birdwalk48 Thank you for your feedback. We appreciate your positive comments and also thank you for highlighting the areas where you feel we need to improve. We will certainly look at improving connectivity access in our guestrooms when we begin our next remodeling phase shortly....More

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Most Booked Properties in Saint John, Canada
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$132 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$132 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
Room types
Suites, Non-Smoking Rooms
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Traveller (154)
Room & Suite (83)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Rene L
April 5, 2018|
AnswerShow all 3 answers
Response from Lauricol2014 | Reviewed this property |
I believe it's open 7am-11pm
0
Votes
Skirving
August 31, 2017|
AnswerShow all 4 answers
Response from cckone | Reviewed this property |
Hi - no, there is no laundromat for guests' use if that is what you are looking for.
0
Votes
Daryl D
June 6, 2017|
AnswerShow all 6 answers
Response from jennifercP798WZ | Reviewed this property |
Yes.... we had a microwave.... guess depends on room!!! Enjoy and research!!
0
Votes
Room Tips
"Be very careful if booking on-line!!!!"
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"upper floors with view on the bay and stream"
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"The higher you go, the better the view!"
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"If you enjoy a view of the Harbor request rooms on that side of the Hotel"
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