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Delta Hotels by Marriott Saint John

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Delta Hotels by Marriott Saint John
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156 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Mount Pleasant, South Carolina
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 weeks ago

I was the tour leader for a group of 21 lighthouse enthusiasts from the US visiting the lighthouses of New Brunswick. We stayed at the Delta Hotel for 3 nights. The hotel is perfectly situated downtown and the service was outstanding from the moment we arrived in our charter bus to the moment we left. Rooms were great and we... More 

Helpful?
Thank Faros
Stephen W, Revenue Manager at Delta Hotels by Marriott Saint John, responded to this review

Faros, Thanks for your note about your fantastic experience with us. It was a pleasure to have your group with us. We hope to have you visit again in the future for another great experience. Regards, Stephen W More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

parking was a little confusing to find. staff are courteous but a little standoffish. no upgrades were offered and I find it hard to believe there wasn't anything more than a roof view avaliable. pool area is weirdly lit in a bluish light and the ceiling there looks decrepit, no towels poolside. the room is standard and clean. it's just... More 

Helpful?
Thank Karen P
Stephen W, Revenue Manager at Delta Hotels by Marriott Saint John, responded to this review

Karen P, Thank you for letting us know about your experience. It will help us greatly to improve our customer service skills at Front Desk to avoid coming across as standoffish. We apologize that there was not a room with a better view available during your stay; we have inventory out as we continue our renovations. Thank you again for... More 

Level Contributor
4 reviews
Reviewed 4 weeks ago via mobile

I had my wedding at the Delta in Saint John, we stayed there from August 19th until August 21st, 2016. We also had many out of town guests, friends and family members stay the night at the Delta. The service we received was out of this world. Rooms were very clean, amenities were great, and their restaurant has amazing food!... More 

Helpful?
Thank Ashley V
Stephen W, Revenue Manager at Delta Hotels by Marriott Saint John, responded to this review

Ashley V, Thank you for your kind review. We are thrilled that you chose us and that we delivered a great experience for you and your guests. We look forward to celebrating with you in the years to come. Regards, Stephen W More 

Amherst, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here in our drive back to the US after 2 weeks in Nova Scotia. For the price, it was definitely disappointing. Parking was very expensive - we had to use the valet option bc with the Thule on our car, it wouldn't fit in the parking garage. Rooms were worn and nothing special. The beds were pretty comfortable though.

Helpful?
Thank mjm0515
Stephen W, Revenue Manager at Delta Hotels by Marriott Saint John, responded to this review

mjm0515, Thank you for your feedback about our pricing; we will certainly take this into consideration in the future. We are glad that you enjoyed our beds; we encourage you to try us again in a renovated room you next time in Saint John. Thank you for sharing. Regards, Stephen W More 

Halifax, NS
Level Contributor
205 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 5 weeks ago

I've been staying at this Delta for years and it's definitely seen better days. There's nothing wrong with it - it's comfortable enough, it's just a little tired. However, I'm pleased to see they're doing something about it - the facilities are under construction as part of a $10M facility renewal. Anyway, my room was just fine, with my only... More 

Helpful?
Thank JB81ontheroad
Stephen W, Revenue Manager at Delta Hotels by Marriott Saint John, responded to this review

JB81ontheroad, Thanks for your business. We are proudly working hard to present our guests a whole new product. We apologize that you had problem with your TV remote; we are working with our suppliers on a solution to be resolve some of our remote/TV issues. We welcome you back again soon for another great experience. Regards, Stephen W More 

Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 October 2016

Getting from the airport to the hotel was by cab only and alittle pricy. When checking in there was a convention arriving so it was alittle slow but not to bad. The room was roomy, no view which is disappointing. Everyone at the hotel was very friendly, very impressed. Nice and close to everything. The restaurant was tasty, fast and... More 

Helpful?
Thank Barb L
Stephen W, Revenue Manager at Delta Hotels by Marriott Saint John, responded to this review

Barb L, Thank you for your feedback about Taxi pricing; we will be sure to share this with our preferred company. We are glad that despite the hotel being very busy you had a great experience. We hope to have you back again in the future for another great stay in a renovated room. Regards, Stephen W More 

scotland
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 October 2016

Loved staying in this hotel which is almost right on the main wharf where all the restaurants are with seating outside, all lit at night etc. Also the best place to view the highest tide/lowest tide here. A really pretty and interesting wharf to visit and the hotel is very close. Parking is at a few minutes walking distance from... More 

Helpful?
Thank wherewegoing71
Craig W, Director of Sales at Delta Hotels by Marriott Saint John, responded to this review

Good Day wherewegoing71, Thank you so very much for providing your feedback from your recent stay with us. We are delighted that you had such a great time while staying at Delta Saint John. We look forward to welcoming you back in the near future. Thanks again, Craig More 

Ottawa, Canada
Level Contributor
105 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 October 2016

Stayed one night and when we checked in to our room we discovered that the air unit was not working. When I examined it I discovered that the air condenser unit was frozen solid. One huge piece of white ice. I reported this to our front desk agent who I don't think believed me and I was advised that there... More 

Helpful?
Thank b c
Craig W, Director of Sales at Delta Hotels by Marriott Saint John, responded to this review

Good Day b c, Thank you so much for providing your feedback on your recent stay with us. We too are excited and looking forward to a completely renovated hotel. I sincerely apologize for the trouble you experienced in the guest room regarding the AC unit. We look forward to welcoming you back in the near future. Thank you again,... More 

Ellesmere Port, United Kingdom
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 October 2016

My wife and I recently stayed here on a coach tour of New England and the Canadian Maritimes. The hotel was reasonable, probably best suited to conference events rather than holiday makers. The General Manager Paulette Hicks writes to all guests to inform them of the $10 million investment which she hopes will transform this 254 room hotel. It is... More 

Helpful?
Thank David S
Stephen W, Revenue Manager at Delta Hotels by Marriott Saint John, responded to this review

David S, It is always a pleasure to hear from our tour guests. We are thrilled that you enjoyed your brief stay with us. We hope you have a chance to join us again for an extended stay in the future. Thank you for sharing. Regards, Stephen W More 

NB
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 18 October 2016

I was only in the hotel for one night for business so my review will be brief. As some others have mentioned, the hotels is going through renovations but I don't really feel it affects the stay at all. The service was a mixed bag. The check-in was really cold and unfriendly. I asked one or two questions about what's... More 

Helpful?
Thank Project86
Stephen W, Revenue Manager at Delta Hotels by Marriott Saint John, responded to this review

Project86, It was a pleasure to have you with us. We sincerely apologize that your experience with our Front Desk was 50/50; we take customer service very seriously and are looking into this further. We look forward to a future opportunity to have you with us to enjoy our renovated product. Regards, Stephen W More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Delta Brunswick is the largest hotel within the historical city of Saint John. Located footsteps from the Saint John City Market, a National Historic Site of Canada. Delta Brunswick has been awarded a 4 star rating by Canada Select, has 18,000 sq. ft. of meeting space and 254 large guest rooms. It is conveniently attached to Atlantic Canada's longest indoor, climate-controlled pedway system connecting to Saint John City Market, Brunswick Square Shopping Complex, City Hall, the Canada Games Aquatic Centre, Harbour Station, the Saint John Trade & Convention Centre and Market Square. Business and leisure guests can relax in the largest hotel pool in Saint John and indulge your senses with a Maritime culinary experience in our award winning restaurant, MIX Resto|Bar. ... more   less 

Additional Information about Delta Hotels by Marriott Saint John

Address: 39 King Street, Saint John, New Brunswick E2L 4W3, Canada
Region: Canada > New Brunswick > Saint John
Price Range: $110 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Delta Hotels by Marriott Saint John 3.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Delta Brunswick Hotel Saint John
Delta Brunswick Saint John
Delta Saint John
Saint John Delta
Delta Hotels By Marriott Saint John New Brunswick
Hotel Style:
#6 Business Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Delta Hotels by Marriott Saint John staff and other travellers.
4 questions
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Boston, Massachusetts
Boston, Massachusetts
over a year ago
Addison, Maine
2 months ago

See all questions (4)

Questions? Get answers from Delta Hotels by Marriott Saint John staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a harbor view are much nicer, if you can get one.”
 of 5 bubbles paulwU2948OF, 17 Oct 2016 | Read review
“Our room faced the interior but very quiet.”
 of 5 bubbles Roadrat1948, 16 Oct 2016 | Read review
“Top floor with a view!”
 of 5 bubbles brandonbJ151WD, 27 Sep 2016 | Read review
“Insist on a renovated room.”
 of 5 bubbles AnnetteO337, 9 Sep 2016 | Read review
“Book a suite!”
 of 5 bubbles JetJock_YHZ, 26 Aug 2016 | Read review
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