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48 West St, Corner Brook, Newfoundland and Labrador A2H 2Z2 Canada
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Traveller (38)
Room & Suite (15)
Dining (13)

About

#4 of 6 hotels in Corner Brook
Location
Cleanliness
Service
Value
Our full service property offers 102 comfortable and modern guestrooms. Our rooms are appointed with plush pillow-top mattresses, 32" LCD televisions with high definition channels,coffee makers, Lodge-net movies,and complimentary wireless high speed internet. The downtown property features a restaurant/ lounge, indoor pool with fitness center, business center and a guest parking garage. We are located within minutes of Corner Brook's business, health and recreation facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Wifi
Hot bath
Indoor pool
Restaurant
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Room service
Seating area
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Clothes rack
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French
264Reviews3Q+A45Room tips
Traveller rating
  • 71
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  • 18
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Most Recent
Rotorwayhelicopter wrote a review May 2022
Calgary, Canada310 contributions130 helpful votes
I made a booking through this hotel's online portal a week ago. Their system did not give an automatic confirmation as it said it would. So I emailed the hotel asking for a booking confirmation. It has been a week and the hotel has not responded. I re-sent my original email to the hotel yesterday, still no response. This hotel claims to have a 24/7 reservation desk. I stay in hotels constantly. This is the first time I have never received a response from a hotel. EXTREMELY unprofessional. Cancelling the booking. Enjoy the summer!
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Paul P wrote a review Sep. 2021
Labrador City, Canada79 contributions29 helpful votes
Great checkin and friendly Room was comfortable and spacious … bed soft and fluffy Went to the bar in the evening and Robyn was fantastic …. Next evening she was back as our server for dinner !!! 💥💥💥 fantastic …. Would highly recommend this place and would stay there again
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Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greenwood Manager, General Manager at Greenwood Inn & Suites
Responded Oct. 8, 2021
Hello B9077TRpaulp, Thank you for taking the time to share your comments. We appreciate you staying wit us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MJB62 wrote a review Sep. 2021
Shediac, Canada362 contributions57 helpful votes
We arrived late in the evening - about 15 minutes before the pub would close - the desk clerk was fine. Our rooms were just basic. I missed being able to make myself a cup of tea, since there was a keurig in the room with only coffee pods. It would be a nice gesture to include even one tea pod with the others. We rented two rooms, and the room our daughter and her husband were in had a very wet floor in the bathroom upon arrival. We were too tired to ask for assistance, so they mopped it up themselves. The hotel is pretty quiet. We probably would have stayed somewhere else closer to the highway if we could have, but this was the best alternative by the time we booked.
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Date of stay: August 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hurmit wrote a review Aug. 2021
St. John's, Canada3 contributions1 helpful vote
Rooms are clean and the staff is always awesome – very friendly and willing to help. We've had various little mishaps over the years in different rooms (malfunctioning toilet or non-working A/C etc) and they've always fixed the situation promptly. It's an older hotel so there will be issues every now and then, but it's never a problem because the staff there is great. Deluxe King room has two lazyboy chairs great for late night TV watching, and the beds are comfortable. Room service ends early (earlier than the book in the room suggests), so don't wait too long. If you miss out, there are several nice spots just a few doors away. One thing they could easily fix: the carpet on the main stairway from the lobby is pretty disgusting. I don't know how old it is, but it should have been replaced decades ago. It's the one blight on ash otherwise pretty nice hotel, and every time we visit I wonder if they'll have replaced it yet. So far, it's still there. This one small change would be a massive improvement.
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Date of stay: August 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greenwood Manager, General Manager at Greenwood Inn & Suites
Responded Oct. 8, 2021
Hello Hurmit, Thank you for your comments. You'll be pleased to hear that we are currently completing the renovations to the main lobby and the carpeting on the beautiful spiral staircase has been replaced. Hope to see you soon so you can view these changes in person.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erilynn wrote a review Jul. 2021
Port au Port, Canada2 contributions
Booked a night away and two rooms were available. One with 2 double beds and one 'King Suite on our executive floor'. Booked the King Suite to find it was just a basic room. Old, dirty carpet, furniture was old and scratched up. Bathroom is standard run of the mill with a shower curtain that doesn't fit right on their curved rod, so it slides back to the middle and water gets on the floor at both ends when having a shower. Plug in the tub didn't work, the room had an unpleasant odor. Thermostat wouldn't work properly. We wanted to go back and try to get our money back as soon as we entered but decided to stick it out for the night. $169 for what was expected to be an upgraded room. Even had the desk clerk say 'ooohhhh, staying in luxury tonight' when we checked in, so we were expecting something above a motel room with a King bed. Unfortunately there was nothing luxurious about it at all. Ate at the Crown & Moose. We went in because the place wasn't busy and figured we'd not have a long wait. 4 servers on and waited an hour for fish and chips - although the food was very good. Definitely more of a place to sit and drink and munch as opposed to having dinner. Overall will not stay at this hotel again. Have stayed at the Comfort Inn and the Quality Inn in Corner Brook in basic rooms and both were cleaner and definitely nicer. Would recommend checking out the other local hotels before booking the Greenwood. You are likely to get a better deal on a better room.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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robertlt2016 wrote a review Apr. 2021
Gander, Canada155 contributions108 helpful votes
We have just returned from a 3 night stay at this hotel. This review kept the COVID restrictions in mind when commenting. First, it has been a period of time since we stayed here and at that time it needed some work and it still does. Check in was quick and uneventful. Albeit, we were not advised that we would not receive any maid service and towels would not be changed daily. We had to ask for towels to replace the used ones every day and they would simply bring to your room. The room was as advertised. The bed was quite comfortable, and generally very quiet and was clean at first glance. While getting a shower, we noticed that the shower curtain was worn out and torn in numerous places near the grommets. While sitting down on one of the nice chairs (which do need to be cleaned), we noticed a sock from a previous guest on the floor. It was in a clearly visible area that housekeeping should have noticed and removed. So our observation of the cleanliness of the hotel diminished dramatically. The desktop was not clean and noticed several drops from spills and we became suspicious of all the other touch points, including the TV remote, which we cleaned before use. Overall, the cleanliness is just average at best and can state that the high standards that they say they follow is very suspect to say the least. What is quickly visible/noticeable is what gets cleaned. Checkout was easily handled, and we paid our bill. After payment, we suggested to the front desk clerk that he might want to suggest to the housekeeping manager that more attention should be paid to overall room preparation for incoming guests and told him of the sock incident. No apology (like sorry about that or that should not have happened etc) as would be normal practice, just a simple ok. Almost curt ! Overall, we had higher expectations and this hotel missed the grade. Very disappointed to say the least.
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Date of stay: April 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greenwood Manager, General Manager at Greenwood Inn & Suites
Responded Apr. 30, 2021
Dear Robertlt2016, An experience like this is not indicative of our hotel, its service or quality. I am deeply disappointed knowing we failed to offer the product and service you should expect. First, let us express our deepest apologies. The issues you mentioned have been brought to the attention of the Executive Housekeeper who is investigating the matter to ensure that we learn from this opportunity and prevent any re occurrence. . The level of cleaning was clearly not acceptable, and we apologize that such an incident would occur. We set very high standards for our housekeeping department and are consistently performing quality checks in our rooms and through guest feedback. . Your review will be used to reinforce the proper procedures we have in place for the Housekeeping and Front office departments. Thank you for staying with us and we look forward to the opportunity to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marlene G wrote a review Aug. 2020
Glovertown14 contributions12 helpful votes
We have stayed many times at Greenwood Inn in the past. It has been two years since our last visit and it has gone downhill. Carpeting everywhere was dirty, upholstery on chairs in room stained, elevator filthy. Advertised as free breakfast, yeah not so much so . They give you two coupons for 10 each . We were a party of 4! With two rooms so we 40$ vouchers, breakfast still cost $30. So disappointed with the Greenwood Inn , will not be going back
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Greenwood Manager, General Manager at Greenwood Inn & Suites
Responded Sep. 4, 2020
Hello Marlene, We are extremely disappointed to read this review and are dismayed to hear of this guest experience. We take all comments seriously and appreciate you taking the time to send them.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ruthpayne1975 wrote a review Apr. 2020
1 contribution
We have stayed at the Greenwood Inn & Suites several times and have never been disappointed. We have always enjoyed our stays. The rooms were very clean and the staff are always pleasant accomodating and efficient. Will definetly be back.
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greenwood Manager, General Manager at Greenwood Inn & Suites
Responded Apr. 27, 2020
Hello Ruth, Thank you for your review. We appreciate you staying with us and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LarryGoulds wrote a review Feb. 2020
St. John's, Newfoundland, Canada12 contributions14 helpful votes
The physical building may not be great but the staff just delivered great service all round. This was a great surprise. We stayed there for four days, had meeting with clients and had many meals there. All services delivered promptly and courteously.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Greenwood Manager, General Manager at Greenwood Inn & Suites
Responded Apr. 15, 2020
Hi Larry, Thank you for your comments. We are pleased to hear that everything went well with your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam G wrote a review Nov. 2019
Corner Brook, Canada4 contributions1 helpful vote
I was very excited to stay with tour hotel, having advocated for your establishment in the past as you guys made me feel welcomed but I feel like my recent stay really betrayed my trust... the night staff was very rude, our two key cards never worked multiple times, the tv didn’t work, room wasn’t the cleanist. I just wanted a night to get away and relax and I felt like I was at home more then anything having to clean up after the last peoples mess and not able to watch tv or do anything. Was very disappointed:(
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Review collected in partnership with this hotel
Date of stay: June 2019Trip type: Travelled with friends
Room Tip: room was not the cleanest, key cards wouldn’t work multiple times, Internet always cut in and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MngrGreenwood, Manager at Greenwood Inn & Suites
Responded Dec. 3, 2019
Dear Sam, Thank you for taking the time to bring your concerns to our attention. How disappointing for us to read that we did not live up to the expectations set by your previous stays. We value your patronage and certainly want to know if you are dissatisfied in any way. We sincerely appreciate your feedback, as it provides us with the information needed to correct problems and improve on the services for our guests. We hope to have the opportunity to provide accommodations for you in the future and show you how your remarks were used constructively.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$99 - US$114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
greenwood inn and suites, holiday inn corner brook
FORMERLY KNOWN AS
Holiday Inn
LOCATION
CanadaNewfoundland and LabradorNewfoundlandCorner Brook
NUMBER OF ROOMS
102
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Greenwood Inn & Suites (C̶$̶1̶3̶1̶) C$101 - UPDATED 2022 Prices, Reviews & Photos (Corner Brook, Newfoundland) - Hotel - Tripadvisor

Frequently Asked Questions about Greenwood Inn & Suites
Which popular attractions are close to Greenwood Inn & Suites?
Nearby attractions include Corner Brook Caves (0.08 km), Corner Brook Museum & Archives (0.2 km), and Susan's Boutique (0.1 km).
What are some of the property amenities at Greenwood Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Greenwood Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Greenwood Inn & Suites?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Greenwood Inn & Suites?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Greenwood Inn & Suites?
Conveniently located restaurants include Rinda's Kitchen, Chez West, and Louis Gee's Pizza.
Are there opportunities to exercise at Greenwood Inn & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Greenwood Inn & Suites have airport transportation?
Yes, Greenwood Inn & Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Greenwood Inn & Suites located near the city centre?
Yes, it is 0.5 km away from the centre of Corner Brook.
Are any cleaning services offered at Greenwood Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Greenwood Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.