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All reviews the club lounge signal hill renovated room harbour view corner room attending a conference very nice hotel downtown st late check george street water st front desk staff downtown area free parking porthole newfoundland atrium
Service was great. Room was clean and comfortable. Close to downtown, shopping and restaurants. Quick check in/out. Staff was friendly and professional. Overall no complaints. Nice pool. Location was perfect because even though it is downtown I felt we were away from all the noise...More
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This was my first stay in over 20 years - I used to stay here many times for business and conventions and loved it then. I love it now - it still has the same great level of comfort and service. Room with a round...More
I was in St. Johns for a conference and the hotel was at capacity. My room carpets were dirty and stained. My colleague staying in another room found bloodstains on her bed sheets. While its not usual to have to wait for elevators during peak...More
Response from MargaretH2553, Front Office Manager at Sheraton Hotel NewfoundlandResponded yesterday
The feedback you have provided gives us an opportunity to improve our services for all our guests. All hotels from time to time need to upgrade their furnishings and we had been addressing this issue with the elevators during the time of your...More
The concierge staff really outdid themselves, going out of their way to welcome guests and make sure they are well taken care of. Rooms are standard, beds are comfy and loved the super thick duvets.
Fitness centre and pool are very well maintained.
We were surprised to find that only 1 out of 4 eleators was working. we had to use the service elevators which were faster but dirty and in bad shape. Breakfast buffet offered a variety of hot dishes of fast food quality. No decent quality...More
Response from MargaretH2553, Front Office Manager at Sheraton Hotel NewfoundlandResponded 1 week ago
Thank you for taking the time to share your recent experience at the Sheraton Hotel Newfoundland with us.
As part of our continued commitment to renew our property guest elevators, we apologize for any inconvenience our recent transformation may have caused.
Steeped in history and built on the site of the old Fort William, Sheraton Hotel Newfoundland is a hotel in St. John, in Newfoundland and Labrador, Canada, that captures the vibrant and colorful atmosphere of one of the oldest cities in North America. Overlooking historic St. John's harbor, the Narrows and at the base of Signal Hill the Sheraton Hotel Newfoundland is the premiere location for business, conference and leisure travelers alike. Situated on the doorsteps of Jellybean Row and within walking distance of all the boutique and local craft shops and the legendary George Street our position is unrivalled in the city. The Sheraton Newfoundland also boasts the Oppidan Restaurant and the Bivver Bar serving the most sought after local cuisines and even Iceberg Beer. For the active work out in our state-of-the-art fitness center or take a dip in our indoor pool. Whatever your reasons for travelling to St John’s the Sheraton Newfoundland is your place to call home
Response from Sheraton_NL | Property representative |
Hi Colin, Sadly we do not provide this service but we are constantly reviewing all areas of service to ensure our guests have a great experience. As a fellow countryman I understand this is a great service, that said taxis... More
Hi Colin, Sadly we do not provide this service but we are constantly reviewing all areas of service to ensure our guests have a great experience. As a fellow countryman I understand this is a great service, that said taxis from the airport to the hotel are about 25$ Canadian. Best wishes and look forward to seeing you soon. Derek