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The first thing that strikes you about the Sheraton in St John's is that you have been transported back to the 80s... and there is nothing wrong with that. I mean, a handwritten chitty for breakfast, who does that? Let's start with breakfast. It was decent. Standard fare, eggs (scrambled) overcooked most days. Nothing to write home about, but no one does breakfast like us Brits, right? Only ate in the hotel twice other than breakfast. The chowder was impressive, as was the calamari.
On to the room. 80s chic (or dated if you prefer). Usual barely adequate lighting (why do hotels think everyone lives in the dark). Large, roomy and with an excellent super large and comfy bed. One day the North American continent will wake up to the benefit of having kettles in rooms, rather than some ridiculously slow coffee percolating device. Whilst the room was made up every day, it wasn't particularly well cleaned, especially the bathroom.
Other facilities of note... a decent gym (though some of the equipment was broken) including a separate weight room and fitness room. The pool and the hot tub were welcome... but why are the saunas in the changing rooms, meaning a couple cannot enjoy together.
But I am picking holes. For the price (<ÂŁ250 a night for a suite with breakfast), the location (near some great restaurants - give Vu and the Battery Cafe a try - and walks), the hospitality (the staff are magnificent), the 80s vibe and the ease of accessibility, including a really good cab rank, this has to be one of the best hotels for a stay in St John's.
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Date of stay: September 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location. Easy walking distance to restaurants, bars. Five minute drive to tourist attractions such as Quidi Vidi, Signal Hill, etc. We had a room overlooking the harbour and were able to see trawler boats, a Canadian Navy destroyer and an Ocean liner arrive. Room was a good size and well maintained. The only suggestion I would give is it should have a walk-in shower versus having to stand in a tub for a shower. The service was superior.
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Date of stay: July 2024
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Trip type: Travelled as a couple
Room Tip:Â Its a bit more expensive but get a room on a high level with a view of the Harbour.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our room was clean and comfortable. The front desk staff were very kind and greeted us warmly. The hotel location was an easy walk to the waterfront shops. The hotel seemed short-staffed and was unable to clean up meeting rooms or bring towels to the pool after multiple requests. A nice place to stay, but bring your patience.
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Date of stay: July 2023
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Room Tip:Â Nice harbour views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is ideally located just steps from nice cafes and the main downtown district while somehow being separate from any bustle. St. John’s is a very hilly city and this Sheraton is on top of a rise, so heading into the action is a downhill stroll. The rooms are comfortable, though many hotels in Newfoundland only offer rooms with two double beds instead of two queens, including this one, which was the main disappointment. The hotel lives up to Marriott standards, with attentive housekeeping and a great restaurant. Newfie hospitality was on full display, with the staff all being friendly and helpful, especially Ashley at the front desk and Jacquina (not sure if I spelled that right) at the restaurant. This is a good hotel to choose for your stay in St. John’s.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Â The parking lot can get pretty full
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in was a disaster. Checked in as part of a group and no one's key cards had been activated. Had to go to reception to have fixed. Second cards also not activated so had to make a third trip to reception. Then only one of the two cards worked. There was a nail sticking out of the wall on which I caught my sleeve. Reported to reception whose reply was "sorry, we'll fix it in the morning" Nothing at all about the hole in my sleeve. Not fixed the next day so reported to reception again. Housekeeping removed used towels but didn't leave fresh ones. Would have called them about it but the phone had no dial tone and was inoperable so down to reception again. Food was fine in the restaurant. Bed was comfortable.
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Date of stay: June 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather McKinnon, General Manager at Sheraton Hotel Newfoundland
Responded Jun 13, 2024
Dear CathyS552, Thank you for taking the time to provide feedback following your recent stay. Obviously, I am very disappointed to read of your troubles and will review with the team to ensure better planning and responses in future. I appreciate you bringing this to our attention. Heather McKinnon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If this platform had half marks this rating would be 4.5 because the rooms need an upgrade. The hotel is very clean and the bed was very comfortable. We had a harbour view which was nice. There was a bit of noise with a group of young people across from our room. I called down and they were there in about 5 minutes. The noisy neighbours were quieted. The front desk staff were very pleasant and professional. Parking is outside and is $15 per day. Overall I would recommend this hotel.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Built in 1982 with rooms and bathrooms furnished about the I would guess. Lobby is fresh and redone, the rooms are not. Old old style bathroom with tub shower and single vanity. Room is small and basic with no safe or mini bar. There is a refrigerator and there are wall outlets so at least you can charge your devices. Bed is comfortable Tv is large and modern. Everything else (design, carpet which is disgusting, drapes, heat/ac, bathroom) is faded and in desperate need of modernization and updating. The window wall ac/heat is ridiculously noisy so hopefully you won't need it or your won't be able to sleep. Walls and doors are sooo thin you can hear everything. Check in was interminably slow at 430am!!! Could not get anyone to answer room service for more than an hour one night so gave up...a big event meant I guess they had no staff to pick up the phone. A very very mediocre hotel. Stay somewhere else.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip:Â Stay somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Imelda McDonald, Guest Services / Front Office at Sheraton Hotel Newfoundland
Responded Jun 23, 2022
Dear DominicB, Thank you for taking the time to review our hotel. It appears we are doing somethings great and we recognize that we do have room for improvement as well. Please know, I have shared your review with our hotel management. I hope your travels bring you backto Newfoundland soon and that you will give us the oppoortunity to make your next stay a more enjoyable one. Warmest reagrds, Imelda
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This was a nice hotel with clean rooms. The hotel staff were incredibly friendly, and accommodating. I am a celiac, and while they are not used to fixing food for celiacs they were very careful. I ate several meals and the food was well prepared, especially the steak. The bar had a lovely late-night atmosphere between locals and tourists. The sunrise from my room was amazing
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Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived after being dropped off at the wrong hotel by the taxi driver. The small walk to the Sheraton at 1:30 AM had us greeted by the most friendliest staff and ensure the registration was seamless and expedited with finesse.
Our room overlooked the city at first. We had to be moved to another room (which was so overly efficiently manipulated!) and it overlooked the harbour.
Both views in the morning greeted you with the warmth of Newfoundland landscape, regardless of the temperature outside. We were in awe.
This hotel is so conveniently located, great walking distance to Water and George St., Signal Hill is a kilometre away.
The staff are amazing, nothing less can be said about them. Will definitely be booking with this hotel the next round!
If a 10 out of 5 rating could be given, this hotel would certainly be granted it in our books!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: We went to Newfoundland in October so not “touristy” at all.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather McKinnon, General Manager at Sheraton Hotel Newfoundland
Responded Oct 25, 2023
Dear Lindac, Thank you for sharing your stay experience following your recent stay. We are delighted to read how well you enjoyed your stay and in particular the spectacular view. Thank you for your kind words about our team and we do look forward to a future visit.
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I would say what makes this hotel are the people who work here. Everyone was just so friendly and nice!
We stayed on the Club Floor and had an amazing view of the harbour. I worked from the hotel room for two days and the work space was excellent. While the bed was comfortable, the room was dated and we hard a difficult time regulating the room temperature. The ventilation from the bathroom also wasn’t the best which lead to some condensation building up in the room. The club lounge was great, however the breakfast offerings got very repetitive after 6 nights. The gym surpassed my expectations and has everything required for a decent workout.
I wouldn’t hesitate staying here again, however I think it is time for a minor refresh of the hotel?
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Denise,
Thank you for your inquiry.
August is such a beautiful time here in Newfoundland. You will love it! The Sheraton Hotel Newfoundland is not affiliated with any car rental companies. There are car rentals available at St. John's International Airport. If you would like to contact me personally, I would be happy to have this information sent to you.
Our parking rates are 14.95 plus tax per day. I would be happy to offer you complimentary parking if you would like to become an Starwood Preferred Guest at check-in with the Guest Services Representative.
I can offer the change rooms in the Fitness Center for a place for you to freshen up before your flight.
If I can be of further assistance, please feel free to connect with me.
Warm regards,
Imelda McDonald
Guest Services Manager
Sheraton Hotel Newfoundland
Hello,
Thank you for reaching out to us here at the Sheraton Hotel Newfoundland. We offer a delicious Hot and Cold Breakfast Buffet which includes Starbucks coffee / Tazo tea and juice. The buffet features bacon, sausage, scrambled eggs, hash browns, fruit platter, cereal station, breads, muffins, danishes, croissants, toast and local spreads. So many great choices! Please note this is subject to change.
If I can be of further assistance, please feel free to connect to me.
I look forward to meeting you during your stay with us!
Warn regards,
Imelda McDonald
Guest Services Manager
Sheraton Hotel Newfoundland
There are more places to choose from in the St. John's area.
PRICE RANGE
C$154 - C$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton st johns, sheraton hotel st johns, fairmont st. john's, st. john's fairmont
LOCATION
CanadaNewfoundland and LabradorNewfoundlandSt. John's
NUMBER OF ROOMS
301
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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