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Our second room was OK the first room was very small and dirty but when I went to the front desk it got resolved very quickly.
There is a icemaker on every floor but the floor we were on the icemaker was broken the beds...More
Thank 296melindat
Response from IHGService, Guest Relations Manager at Holiday Inn St. JohnsResponded 3 weeks ago
Hi 296melindat,
I realize that you have options when it comes to lodging, and I appreciate you choosing our property.
I am sorry that the size and upkeep of the first room you received did not meet your expectations but I am glad to know...More
I love this place because it is fully equipped for someone traveling on business. The rooms are large and very equipped with access to high-speed internet and the staff is very accommodating I would stay there againMore
1 Thank Michelle W
Response from Shannon-D-HI, Guest Relations Manager at Holiday Inn St. JohnsResponded 2 February 2018
Hi Michelle,
Thank you so much for your comments and 5 star review!
We are delighted to hear you enjoyed your stay with us and our staff were able to accommodate your needs.
We look forward to your next visit with us!
Warm regards,
Shannon...More
Clean and comfy bed and linens - adequate for business stay. Close to college but need a taxi to get to resto’s, pubs, and the down town. Old world motel decor. East side Mario’s in house. Equivalent rates to accommodations in town. Adequate.More
Thank UmairR
Response from IHGService, Guest Relations Manager at Holiday Inn St. JohnsResponded 4 weeks ago
Hi UmairR,
Thank you for your stay and for leaving a review on TripAdvisor. It is good to know that you approve of the cleanliness level of our property. Thank you as well for noting our comfortable beds. Your comments are noted and forwarded to...More
Checked in for a 1 night stay on way back home from a lengthy stay in area for my child's surgery. As I was leaving another hotel to check into Holiday Inn, I asked if I could leave our luggage at the front and come...More
I was a little scared of the carpet in the room. Overall the room seemed super old and ready for a full makeover. Funny-weird bathroom situation with a teenie tiny tub — think cruise ship bathroom —- not the deluxe kind. Staff great though.More
1 Thank FineThingsinlife
Response from Shannon-D-HI, Guest Relations Manager at Holiday Inn St. JohnsResponded 2 February 2018
Hi FineThingsinlife,
Thank you so much for providing your comments and feedback.
Our hotel was designed in the 60's using a European model which at the time was a split washing basin area from the washroom area. We do offer our Executive rooms which are...More