Crossroads Inn & Suites
980 Kenmount Rd, St. John's, Newfoundland and Labrador A1L 1N2 Canada
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Avg. C$123 /night, 1/23 - 1/24
C$135
per night
C$124
per night
C$113
per night
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About
#2 of 2 motels in St. John's
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Looking for a place to stay in St. John's? Then look no further than Crossroads Inn & Suites, a family-friendly hotel that brings the best of St. John's to your doorstep. Guest rooms offer amenities such as air conditioning and a refrigerator, with select units offering a full kitchenette space. Guests can also go online with free wifi offered by the hotel. Free parking is available at Crossroads Inn & Suites for those traveling with a vehicle. If you’re looking for dining options, there are several restaurants within a short distance of the hotel such as The Burger House, Moxie's, Boston Pizza, and more. If you’re looking for something to do, the Manuels River Hiking Trail, Topsail Beach, and the Avalon Mall are all nice ways to spend some time nearby the Hotel. We’re sure you’ll enjoy your stay at Crossroads Inn & Suites as you experience everything St. John's has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Self-serve laundry
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Room features
Air conditioning
Housekeeping
Kitchenette
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Trendy
Location
980 Kenmount Rd, St. John's, Newfoundland and Labrador A1L 1N2 Canada
Getting there
St. John's Airport
12.2 km•
See all flights
Rental Cars
10 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
Traveller rating
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- 5
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Detailed Reviews
Staff are very friendly and helpful. My room was absolutely gorgeous and the outside balcony was an unexpected bonus. Both the hotel and my room were sparkling clean. My room was well lit and having the option to open the door or window during the day to let fresh air in the room was appreciated.
One of my only complaints is the "breakfast" that's served. I went downstairs the first morning I was there. Breakfast options included juice boxes, digestive cookies, granola bars, muffins (very tiny) and clementines that were roughly the side of a golf ball. Every other hotel I've stayed at that had a "continental breakfast" included had some protein filled options (yogurt, cheese, milk, etc.), cereal options (hot and cold), a variety of fruit and in some places even toast. Oh, and coffee...there's always coffee and tea! This was a major disappointment for me because I was in town to study for/write an exam and I specifically chose a hotel with breakfast included to maximize my study time there...and also so I could have a nice, filling meal before my exam. I opted to pop to Sobey's to get some oatmeal and yogurt for myself and didn't even go downstairs the 2nd, 3rd or 4th morning I was there. A place to sit down and eat breakfast (other than your room) would have also been a nice addition, everything was set up on a small table next to the check-in desk.
The location is not the most convenient if you're planning on spending time downtown or in Airport Heights area but great for Costco trips and shopping around Paradise. Another minor inconvenience was the fact that the ice machine was on the main level, meaning anyone on the second floor has to go downstairs just for ice.
One of my only complaints is the "breakfast" that's served. I went downstairs the first morning I was there. Breakfast options included juice boxes, digestive cookies, granola bars, muffins (very tiny) and clementines that were roughly the side of a golf ball. Every other hotel I've stayed at that had a "continental breakfast" included had some protein filled options (yogurt, cheese, milk, etc.), cereal options (hot and cold), a variety of fruit and in some places even toast. Oh, and coffee...there's always coffee and tea! This was a major disappointment for me because I was in town to study for/write an exam and I specifically chose a hotel with breakfast included to maximize my study time there...and also so I could have a nice, filling meal before my exam. I opted to pop to Sobey's to get some oatmeal and yogurt for myself and didn't even go downstairs the 2nd, 3rd or 4th morning I was there. A place to sit down and eat breakfast (other than your room) would have also been a nice addition, everything was set up on a small table next to the check-in desk.
The location is not the most convenient if you're planning on spending time downtown or in Airport Heights area but great for Costco trips and shopping around Paradise. Another minor inconvenience was the fact that the ice machine was on the main level, meaning anyone on the second floor has to go downstairs just for ice.
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Date of stay: August 2022Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really appreciated the friendly welcome and the nearly brand new hotel. Too bad there is no dining room, but the box lunch style breakfast got us on the road. The location is on the outskirts of St. John's with quick access to main arteries.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip:Â Ground floor at the back was comfortable and quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Don’t let the industrial area put you off….it’s centrally located to all the highlights Cape Spear,Signal Hill the Irish loop and the TCH
Free laundry..beautifully clean…and handicap rooms…which is hard to find in NL!
The manager couldn’t do enough for us. Definitely staying here next visit!
Free laundry..beautifully clean…and handicap rooms…which is hard to find in NL!
The manager couldn’t do enough for us. Definitely staying here next visit!
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVERAGE rating because (1) the rate is good $115 medical rate, (2) the location is perfect (TCG & Kenmount) (3) the rooms are clean but :-
(4) After I checked in I found the room was frigid; not one of the three staff members called in could turn off the air conditioner and the fan which blasted cold air across the bed.
When you are in town for three days of dental surgery you need to sleep at night!
I was billed for one night, asked for a refund and received it, so we are still (I hope) on good terms.
I would stay there on my next visit, if they can fix the air conditioning.
Chris
(4) After I checked in I found the room was frigid; not one of the three staff members called in could turn off the air conditioner and the fan which blasted cold air across the bed.
When you are in town for three days of dental surgery you need to sleep at night!
I was billed for one night, asked for a refund and received it, so we are still (I hope) on good terms.
I would stay there on my next visit, if they can fix the air conditioning.
Chris
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Date of stay: November 2024Trip type: Travelled solo
Rooms
Location
Cleanliness
Service
Room Tip:Â Make sure that you can turn OFF the air conditioner and fan.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Start with a terrible smell in the room. Cross between wet dog and old vacuum cleaner. Website indicated a restaurant on site, there is no restaurant. The breakfast consisted of a prepacked muffin, and not very fresh and choice of beverage. Staff was hmmmm there that is all I am going to say about it. Booked in for 7 days and we managed to stay one night. When we checked out 6 days early no one asked why we were checking out.
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Date of stay: September 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room was spacious, clean., and lots of towels . We had a pet friendly room but except for a few scratches on the door we would not have known we were in the pet friendly room.(we did have our dog with us). The only unprofessional thing I saw was that while the front desk clerk was answering a question for me the manager was in her office yelling at the clerk to do something rather then coming out of the office and saying excuse me. Front desk clerk was very friendly and helpful. Melissa in housekeeping thank you. I would recommend this hotel to anyone and most certainly will stay there again.
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Date of stay: November 2021
Location
Cleanliness
Service
Room Tip:Â Rooms on the front best!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice clean rooms. The awesome staff is very helpful and friendly. We were treated like family.
Free laundry and detergent.
Bottom outlet by the bed did not work.
Towel Sets good. Shower good. Price was reasonable when compared to St. John's.
Free laundry and detergent.
Bottom outlet by the bed did not work.
Towel Sets good. Shower good. Price was reasonable when compared to St. John's.
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Date of stay: August 2023Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crossroads was a very clean, well maintained motel. It is one of the few that offer laundry facilities. The women at the front desk were very pleasant and most helpful. They gave me tips on how to more easily get into St. John's, the capital of Newfoundland. The room was a good size and it was spotless. It was a little more expensive than I wanted but given the care taken by the staff & owners it was a good place to stay.
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Date of stay: September 2014Trip type: Travelled solo
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would have given this place a 5 except that they allow people to smoke on the balcony of a non smoking motel????? If you want to sit out on the balcony you have to endure second hand smoke from other visitors. If your air conditioning comes on it sucks the air in from outside and brings in the smoke smell of people smoking on balconies. No smoking should mean no smoking. The breakfast is unbeatable! The motel is clean and very comfortable.
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Date of stay: August 2017Trip type: Travelled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
made two separate bookings months in advance: a One Nighter in the St.Johns area for the day we arrived by air and Two more nights at the end of our 10 day tour of " the Rock".
We booked directly with staff of the motel by phone and email. often the best way to get best rate.
The quoted $131 daily rate, with taxes became $ 150+ per night.
We stayed the first night and were happy with the room albeit, small.
New, clean, tidy but in an industrial area about a 20-30 minute drive from downtown. Went walking but nothing out there except for a bar/ grill on the motel property, then just storage lots and truck parks.
We left on a 10 day roadtrip the next am.
We returned to our 2 final nights booking about 9 days later in late July.
We had booked the last 2 nights about 3 months prior at the same rate but after checking in, I checked the Online Travel sites (3) and they were quoting rooms for our two nights at $105 - $ 108.
I went to the desk and found the night clerk and explained that the 3 sites were now quoting $105 ($120 taxes in) and that I felt we should get a reduction in our " all in" rate of $ 150 per night..that we were being charged an extra $ 30 per night=$ 60.00 in total. The clerk asked if I had booked directly with the property and I advised that I had done just that and I was surprised when his reply was: well you booked at $131 ($151) so thats what you re going to be charged. He didn't care if the online sites were quoting $30 less per night..HE HAD US and our card number. In the past,
I ve never found a business that wouldn't honor an advertised sale price when the customer was going to end up being OVERCHARGED..well I guess I have now. Maybe thats how they do it in NL but not where we're from.
Once we got home, I wrote to the hotel explaining the above but over a month later, there has been No Reply, So
If you dont mind being ripped off, call these guys..but be aware!
We booked directly with staff of the motel by phone and email. often the best way to get best rate.
The quoted $131 daily rate, with taxes became $ 150+ per night.
We stayed the first night and were happy with the room albeit, small.
New, clean, tidy but in an industrial area about a 20-30 minute drive from downtown. Went walking but nothing out there except for a bar/ grill on the motel property, then just storage lots and truck parks.
We left on a 10 day roadtrip the next am.
We returned to our 2 final nights booking about 9 days later in late July.
We had booked the last 2 nights about 3 months prior at the same rate but after checking in, I checked the Online Travel sites (3) and they were quoting rooms for our two nights at $105 - $ 108.
I went to the desk and found the night clerk and explained that the 3 sites were now quoting $105 ($120 taxes in) and that I felt we should get a reduction in our " all in" rate of $ 150 per night..that we were being charged an extra $ 30 per night=$ 60.00 in total. The clerk asked if I had booked directly with the property and I advised that I had done just that and I was surprised when his reply was: well you booked at $131 ($151) so thats what you re going to be charged. He didn't care if the online sites were quoting $30 less per night..HE HAD US and our card number. In the past,
I ve never found a business that wouldn't honor an advertised sale price when the customer was going to end up being OVERCHARGED..well I guess I have now. Maybe thats how they do it in NL but not where we're from.
Once we got home, I wrote to the hotel explaining the above but over a month later, there has been No Reply, So
If you dont mind being ripped off, call these guys..but be aware!
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Date of stay: July 2017Trip type: Travelled as a couple
Value
Service
Sleep Quality
Room Tip:Â room 111, the door closer DOES NOT LOCK ..told the desk clerk 7/15, it still wasnt fixed 10 days...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, They have suites including kitchenettes.
PRICE RANGE
C$131 - C$155 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Crossroads Motel & Trailer Park
LOCATION
CanadaNewfoundland and LabradorNewfoundlandSt. John's
NUMBER OF ROOMS
57
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Crossroads Inn & Suites
Which popular attractions are close to Crossroads Inn & Suites?
Nearby attractions include GForce Funderdome (0.7 km) and West Side Charlies (0.5 km).
What are some of the property amenities at Crossroads Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Crossroads Inn & Suites?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Crossroads Inn & Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crossroads Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Crossroads Inn & Suites?
Conveniently located restaurants include Irving Oil (Big Stop Restaurant, Mount Pearl), Dairy Queen Grill & Chill, and Ocean Sushi.
Are pets allowed at Crossroads Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crossroads Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Crossroads Inn & Suites?
Many travellers enjoy visiting Signal Hill (12.5 km), Quidi Vidi Battery (13.5 km), and National War Memorial (11.0 km).
Is Crossroads Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.