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Comfort Inn Sydney

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Comfort Inn Sydney
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143 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Ottawa, Canada
Reviewed 5 August 2015

Spent 2 nights there in July and from the first moment we walked in, the staff were pleasant and helpful. The room was clean, mattresses comfortable. The only thing was the bad output on the TV. The breakfast area was very efficient and kept the place very clean. Happy to have stayed there.

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Helpful?
Thank Christian M
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Valued Guest, Thank you for taking the time to write your kind review of The Comfort Inn on Trip Advisor. All of our Guest Services staff are truely valued members of our team, and we are delighted to hear that your stay was made that much more enjoyable as a result of their commitment to service. Customer satisfaction is the...

Guysborough, Canada
Reviewed 3 August 2015

We paid $181.00 for this Hotel for one night . only because it was the only one in Sydney not booked because of a biker rally we didn't know about . It was over prices , had basic cable , maybe 26 in TV's , no restaurant , no pool no fitness room , no fridge , no microwave for...

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Helpful?
Thank Zelda H
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Dear Valued Guest, Firstly, please accept my apologies for the inconveniences you experienced during your stay. I regret that you found your accomodation with us lacking. I thank you for taking the time to go online and share your thoughts with us.We take any and all feedback we receive from our guests seriously. We use the feedback to improve what...

Reviewed 20 July 2015

We stayed in a ground floor queen room. Love that it has a love seat instead of just a chair so it's comfortable for 2 people. The breakfast didn't have a great selection. No fruit or yogurt, which we had at other Comfort Inn's.

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Helpful?
Thank Elaine D
Erin S, General Manager at Comfort Inn Sydney, responded to this review

I would first like to thank you for taking the time to share your experience at The Comfort Inn with us. I am pleased you enjoyed our newly renovated rooms! It was a pleasure to host you as a guest. If you travel back to our city, we would love to host you yet again. We are always striving to...

Winnipeg, Canada
Reviewed 18 July 2015

We arrived fairly late, and were checked in efficiently and with a large smile. The room was completely adequate, but without any special features. Breakfast was workmanlike, with a basic spread of waffles, eggs and a rather unidentifiable substance called a "sausage". The coffee needs work! Friendly, clean and quite adequate.

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Helpful?
Thank MaxGlobetrotter
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Firstly, I would like to thank you for taking the time to give your valuable feedback on your recent stay at our property. All reviews are taken into consideration by our management team, in order to identify areas in need of improvement. I am glad that you found our front desk staff pleasant, and your stay was overall an enjoyable...

Chilliwack, Canada
Reviewed 16 July 2015

This hotel located basically on the outskirts of Sydney. It is a clean but showing its age. There are very few amenities close by that are accesssible by walking. We asked employees where we could get a meal and were told that there was a good restaurant 10 minutes walk just down the street. 2 plus kilometers is not just...

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Helpful?
Thank caper001
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Dear Valued Guest, Thank you firstly for taking the time to write this review for our property. As a team, we take all feedback seriously, and share the feedback amongst our staff to ensure we all provide an exceptional guest service experience expected of The Comfort Inn. I am glad you were pleased by the cleanliness of our hotel. We...

Massachusetts
Reviewed 30 June 2015

Comfort Inn was convenient to downtown Sydney and restaurants. Room was modern and good size with a large bathroom. Included breakfast was nice. All in all, no problems and I would recommend for a stay in Sydney.

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Helpful?
Thank tjb30b
Erin S, General Manager at Comfort Inn Sydney, responded to this review

I would like to thank you for choosing the Comfort Inn on your recent trip to Sydney and also for then taking the time to share your experience with Trip Advisor. We hope to have the chance to welcome you back again!

Gilsum, New Hampshire
Reviewed 14 June 2015

As we were checking in the desk clerk was bragging about the updates and said numerous times that this was a no smoking hotel. She said that it was remodeled and spoke highly of the breakfast buffet . Our room smelled just like smoke and was not the cleanest we have stayed in. The breakfast buffet as she called it...

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Helpful?
1Thank Heide G
Erin S, General Manager at Comfort Inn Sydney, responded to this review

We are very sorry that your expectations were not met on so many levels and that the breakfast seemed somewhat not to your satisfaction. I want to assure you that our hotel is indeed 100% smoke free. Unfortunately it does not prevent a guest from smoking along side the hotel potentially causing the air intake to a room to be...

Stouffville
Reviewed 13 June 2015

Good value and a comfy bed. The breakfast was average but filled you up and was included. Front staff could have been a little bit more friendly but not too bad. Be very very weary of the roads around here. Lots and lots of heaving and potholes everywhere!!!!

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Helpful?
Thank Grant K
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Thank you for taking the time to write this review. It is always a pleasure to hear from our guests that have great experiences with us and we hope you will return again soon!

Raleigh, North Carolina
Reviewed 31 May 2015 via mobile

Stayed here for 3 nights in May. Nice place. Rooms a bit small, but clean and actually very quiet. Nice breakfast. Short drive either way on King St. to restaurants. Shower was strong flow. TV cable reception was not HD, but that's ok. Linens were fairly new and crisp.

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Helpful?
2Thank Bizz-Traveler987
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Thank you for choosing the Comfort Inn, and for taking the time to leave your valuable feedback. We are pleased that our location suited you, and that your stay was pleasant. We sincerly look forward to seeing you in the future. Your positive feedback encourages us to improve our services, so that we can ensure your stay is the best...

Reviewed 24 May 2015

Stayed last week for 2 nights,I have been down before and every visit gets better :) the staff is amazing. Went down to the lobby at 330am for coffee the lady working came right over and made a fresh pot and was very friendly. Clearing staff sure do a great job with the rooms great gob ladies. Breakfast Attendant was...

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Helpful?
1Thank kelly m
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Firstly, I would like to thank you for taking the time to write this review. We love receiving feedback, so that we can ensure we provide the best experience possible to our valued guests. I am pleased that your stay was enjoyable, and that we were able to meet your expectations. We are fourtunate at The Comfort Inn to have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Comfort Inn Sydney, Nova Scotia is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking. Comfort Inn Sydney is the place to stay for your day trips to the Cabot Trail, the Cape Breton Highlands or Fortress of Louisbourg. We are centrally located minutes from historic downtown Sydney and our friendly staff is always available to provide your home away from home. Our 60 newly renovated guest rooms are fully equipped with free WiFi, 32" LCD TV's, coffee makers, irons and hair dryers. Enjoy our Complimentry hot breakfast as the perfect start to your day of touring beautiful Cape Breton Island. ... more   less 

Additional Information about Comfort Inn Sydney

Address: 368 Kings Rd, Sydney, Nova Scotia B1S 1A8, Canada
Region: Canada > Nova Scotia > Cape Breton Island > Sydney
Price Range: $127 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Sydney 2.5*
Number of rooms: 61
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Also Known As:
Comfort Inn - Sydney Hotel Sydney
Sydney Comfort Inn
Comfort Inn Sydney Nova Scotia
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Sydney staff and other travellers.
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10 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor if possible no elevator to the second floor”
 of 5 bubbles alexmackeigan, 3 Feb 2017 | Read review
“Rooms on North side tend to have a low level vibration due to air conditioners. However, I'm told they are changing them out soon.”
 of 5 bubbles jiml773, 19 Dec 2016 | Read review
“we stayed on 1st floor, we were able to park and take everything into room from sliding door.”
 of 5 bubbles lilly350, 17 Aug 2016 | Read review
“Odd numbers on second floor gives view on water and away from street”
 of 5 bubbles Harleyman2014, 26 Jul 2016 | Read review
“If you can't do stairs theirs No elevator ask for 1st floor”
 of 5 bubbles alexmackeigan, 12 Jun 2016 | Read review
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