Arrived to a handwritten note and chocolates. The room was clean and quiet. We had a deluxe suite with a king size bed, 2 TVs and a wet bar. The bathroom was clean and very large. Lovely staff. Great breakfast. We’re hoping to make this a tradition. I hated to leave.
Such a nice hotel, updated, yet still warm and inviting. Wonderful staff went out of their way to accommodate sensitivity to cleaning and laundry chemicals. We were so well treated all the way around.
The Lord Nelson is a warm, welcoming place to stay. Staff are professional, friendly and have lots of knowledge. The food at The Arms is hot tasty and has an interesting menu. The room I had was facing the Public Gardens and was clean, well appointed and I was very comfortable. The box breakfast was a life saver as I was taking a friend to the hospital for surgery at 6am so it kept me fortified for the morning. At night it was so quiet even in the middle of the city. I was more than happy with my stay.
The Lord Nelson staff were ALL very pleasant and obviously willing to meet any of our needs. Room service was impeccable. The king size bed was wonderful and comfy, made we want to sleep much longer :)
We stayed only one night but were more than satisfied with our stay. The hotel was very clean and all staff members were courteous, professional. Our breakfast was excellent and drinks and snack the night before were great.
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