Homewood Suites By Hilton Halifax-downtown, Nova Scotia, Canada



About
Conveniently located in downtown Halifax, the 16-story Homewood Suites by Hilton® Halifax-Downtown, Nova Scotia, Canada, offers wonderful views of the Halifax Harbour and is just moments from the Citadel Hill Historic Site. Ideal for guests on extended stays in beautiful Nova Scotia, this all-suite Halifax hotel is within walking distance of major corporate head offices and features an impressive Conference Center, with 5,000 sq.ft. meeting space, contemporary A/V technology, all-inclusive meetings packages and a complimentary, 24-hour business center.
Fantastic dining, shopping and entertainment opportunities can all be easily reached from our modern hotel in downtown Halifax. Visit nearby attractions, including the Halifax Harbour Boardwalk, Pier 21 and the popular Spring Garden Road.
Feel at home in a spacious studio, one or two bedroom suite, where you can cook meals in the fully-equipped kitchen, watch HD channels on the 42-inch flat-screen TV, play music through the iHome dock
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They gave me early check in because the room prior was pre cleaned and was ready for me immediately which is very much appreciated !
I was given a complimentary snack card for Hilton members which is excellent, and used it for a nice drink and a snack the day I checked out.
Got to the room everything was clean, they use re-useable soaps and creams on the wall now, I do enjoy the bottles soap as when I use them and take the shampoo home I use it makes me feel like I'm still in a hotel lol.
The suite has a full bedroom, with work station table, phone private access to patio and private bathroom, with shower/ tub the room does have a ceiling fan, which is very nice as I need some white noise or a fan to help me sleep.
The internet did not work in the room for some strange reason, the Tech support Admin couldn't add me to the internet, even though they stated the rooms internet was working. I called the internet administration about 5 times trying to sort it out and they stated my name and room number or somthing was in correct, they suggest the hotel manager call them and she did, which was very nice of her as she was busy and I was contacted again and they said the room has internet but my device could not be added.
during my time I was on the patio and a random stranger acualy came over, and decided to join us, as us what I was doing and then I explained this is my patio for my room and then proceeded to leave which was very scratchy and I forgot to report it to the front desk as I was entertaining.
during the morning while I was sleeping I was called from the front desk waking me up asking me frantically if I paid for the suite I stated I had already paid when I checked in and she left me go to confirm I could'nt go back to sleep after I was called.
the shower was very nice and hot, the rain head shower was very nice and relaxing.
the patio doors would not work and one set was locked.
they let me late check out which is nice, as I was tired from entertaining all evening the previous day, late check out allowed me to enjoy the room and shower for a short while, as I was woken early by the phone call making sure I paid.
check out was smooth gave them my key card, I asked of they had a charger for an iphone and it looked like they did but would't let me use it stating it was for staff only, I was able to get an uber though.
The room is an excellent size for a small gathering for family, and has two full kitchens although I wish it did have two bathrooms.


My biggest concern was the overall cleanliness of the building. In our suite, upon arrival the bathroom had obviously not been swept behind the door to the room in some time. You must arrange housekeeping yourself, and we purposely asked for the first time of the day (9:30) as we knew we would be out. When we returned at 12:30 with a very tired toddler in tow, the cleaner said that she was nearly finished. For some reason she took out the partially used shampoo, soap etc. but did not replace them.
We booked this hotel because it had an indoor pool. We were the only family there on each occasion we went. The whole pool area was not very clean.
I asked the front desk whether they had a book about the hotel, amenities, restaurant suggestions etc. but they did not seem to have one.
Overall, good location but somewhat of a disappointment.



The hotel also only has two elevators that both the staff and guests use. I watched staff wait over 40 minutes to get an elevator because the hotel was so busy. So, I guess that solves the mystery of why our room was so disgusting. The staff can’t even get to the rooms to clean them.
When I complained the supervisor that was working when I checked out they compensated us, but lacked sympathy surrounding the situation. They kept saying that we had stayed in an upgraded room like we wanted. Which even if it was an upgraded room doesn’t diminish the fact that the room wasn’t what we asked for and that it hadn’t been clean.
I will say that the complimentary breakfast there is good though.
Though, not good enough to ever recommend this hotel to anyone.
Our room smelled strongly of food/cooking which we found disgusting.
The elevators were a disgrace as there are only 2 for the building. So you're constantly waiting AGES for an elevator and they are always crammed with people.
The parking is extortionate, $25 a day and the parking lot is often full so you have to figure out other parking in the downtown area.
Overall, definitely not worth the high prices they charge for their rooms.
"Make sure you’re not walking up Duke street from waterfront if most of your focus is waterfront located, unless you want a solid workout. "Read full review
"A room with a view of the harbour is amazing. Rooms are quiet for sleeping at night."Read full review
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