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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#12 of 31 hotels in Halifax
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
At the Best Western Plus Chocolate Lake Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Chocolate Lake Hotel will stand out among other hotels in Halifax,NS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Chocolate Lake Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Aerobics offsite
Kids stay free
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Bowling offsite
Canoeing offsite
Patio
Tennis court offsite
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Residential Neighbourhood
Languages Spoken
English
Location
52Somewhat walkable
Grade: 52 out of 100
16Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
250 St Margarets Bay Rd, Halifax, Nova Scotia B3N 1J4 Canada
Getting there
Rental CarsSee car hire from US$25/day
1818Reviews18Q+A100Room tips
Reviews
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Most Recent
Very pleasant stay during Junior Hockey Tournament and My Mom's 100 birthday celebration at the Lakeside Bar and Grill. Absolutely no regrets, service was great. Everyone was friendly and helpful. During our stay the Gym was always clean and available when needed. Hotel atmosphere was always upbeat and accommodating.
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Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cullen Johnson, Guest Services / Front Office at Best Western Plus Chocolate Lake Hotel
Responded 3 weeks ago
Dear 'gregconrad' On behalf of the guest services team, thank you for taking the time to share such glowing feedback! We are delighted that you enjoyed every aspect of your stay and that we provided you with memorable service. We were so excited to celebrate such a milestone birthday with your mom and the rest of the family. I hope we will have the opportunity to welcome you back again sometime soon for another visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Nice Location, Close to downtown, very helpful staff. Limited breakfast selection due to Covid. You could go swimming in the lake right behind the hotel. If you like water, there is a small area behind the hotel that you could launch a small sail boat or paddle board also.
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Date of stay: July 2021
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chocolate Lake, Guest Services / Front Office at Best Western Plus Chocolate Lake Hotel
Responded Jul. 17, 2021
Thank you for choosing Best Western Plus Chocolate Lake hotel! Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a night with our two small kids while work was being done on our house. Malika at front desk was THE BEST! She accomadated our special requests and was so welcoming and friendly. We would stay here again just based on how great she was.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cullen Johnson, Guest Services / Front Office at Best Western Plus Chocolate Lake Hotel
Responded 3 weeks ago
Dear "669nathanielr" We appreciate you taking the time to share your feedback from your recent stay with us. Malika is delighted that she had such a memorable impact on your stay and she along with the guest services team look forward to welcoming you back again, hopefully in the near future for another special visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a small suite and it was great. Beds were comfortable. The breakfast had lots of options, the room was clean and the arcade and pool was fun. The only thing I'd note is that the pool tiles are extra slippery (so be careful and keep a close eye on children running) and the pool is a bit cool. Great value and close to Halifax.
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Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cullen Johnson, Guest Services / Front Office at Best Western Plus Chocolate Lake Hotel
Responded 3 weeks ago
Dear 'K8ieT" We greatly appreciate you taking the time to share such positive feedback from your recent stay with us. We are very proud of our amenities and special offerings and we are so pleased that you enjoyed our complimentary breakfast buffet and the arcade! Our housekeeping team does reserve two daily times ( 11am-1130am and 400pm-430pm) to do a full clean of the pool and pool areas. I have shared your feedback with them so that we can ensure the pool tiles are dried at each cleaning time. We hope to welcome you and your family back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall a good experience, great customer service, however fireplace bulb was burnt out and not working. Soaker tub was described to have jets, which it did not and less than half a roll of toilet paper left in the washroom. All things that can be easily rectified. As said before they had great customer service.
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Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cullen Johnson, Guest Services / Front Office at Best Western Plus Chocolate Lake Hotel
Responded 3 weeks ago
Dear "bcbiggs9" Thank you for sharing your feedback from your stay with us. I am delighted that you enjoyed your overall stay and that our customer service was a highlight. I have shared your feedback with the guest services team so that they know how much it was valued during your time with us! Your comments have been shared with the maintenance team and these issues were addressed and resolved. We hope to welcome you back again sometime soon for another memorable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff very welcoming when we arrived and lobby very well kept. The positives...great location if shopping, beds were comfortable, breakfast had lots of options, kids loved the retro arcade. The cons...room (we had a suite) was dated - doors didn't close properly, no extra bedding, tv didn't work. The pool is also dated but kids enjoyed it, Front desk staff were friendly and helpful but follow through from other staff was lacking...we needed extra bedding and towels and had to call 3-4 times before they were delivered.
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Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Cullen Johnson, Guest Services / Front Office at Best Western Plus Chocolate Lake Hotel
Responded 3 weeks ago
Dear "jeffrY3406BU" Thank you for taking the time to leave us a very detailed review, one full of great compliments and feedback so that we may continue to improve to offer our guests the best possible experience. We are always happy to offer extra bedding upon request, though we certainly strive to have it delivered in a timely manner. I have shared your comments regarding the delay with my housekeeping manager and we are investigating to ensure that this is an isolated incident. I sincerely hope that we will be able to host you and your family for another visit in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We checked in at 3pm and we're offered a complimentary upgrade to double queen room with lake view. Checking was fast and efficient. Upon entry to the room it was noted that one of the bathroom bulbs was burnt out. Front desk had it replaced within a few minutes.
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Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yohanna Ck, Guest Services / Front Office at Best Western Plus Chocolate Lake Hotel
Responded 4 weeks ago
Dear Guest, Happy New Year! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 9024775711. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Yohanna Chakalakal Asst. Guest Services Manager Best Western Plus Chocolate Lake Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property is our hotel of choice in Halifax and we stay there several times a year. While conveniently located to downtown, its location on Chocolate Lake with picnic tables and an outdoor patio for dining gives it a resort feeling. Staff have always been exceptionally helpful, including two weeks ago when my wife was convalescing from surgery and they were only too eager to provide additional items for our suite.
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Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yohanna Ck, Guest Services / Front Office at Best Western Plus Chocolate Lake Hotel
Responded 4 weeks ago
Dear Katie, Happy New Year! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon and we are so delighted to have you as our loyal customer. If I can be of assistance in the future, please don't hesitate to contact me at 9024775711. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Yohanna Chakalakal Asst. Guest Services Manager Best Western Plus Chocolate Lake Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First outstanding feature is the sole rooftop covered handicap parking space at the entrance to the hotel. I am 10 weeks post op from total hip replacement surgery and the short distance from our car to hotel entrance, and the safe walking surface was critical during an evening downpour. The self serve coffee station has a number of choices for the discriminating coffee addict. The rooms are clean and well laid out. The complimentary breakfast choices extend beyond the average hotel fare.
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Date of stay: November 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yohanna Ck, Guest Services / Front Office at Best Western Plus Chocolate Lake Hotel
Responded 4 weeks ago
Dear Leslie, Happy New Year! Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 9024775711. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Yohanna Chakalakal Asst. Guest Services Manager Best Western Plus Chocolate Lake Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A few issues made our trip a little inconvenient. We haven’t stayed here in for the pandemic so there are a few changes in the quality that we were expecting. The Wi-Fi was slow, our fridge was broke, our security lock on our door he’s not work, even so I was at a meeting at the hotel for two days I was unable to get late check out. Also there was no room service from the restaurant. Each one individually wasn’t a big deal, but everything added up it just made this day a little disappointing. I will probably give it one more try to see if this was a one time thing. I did get two free toothbrushes at the front desk when I asked.
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Date of stay: November 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yohanna Ck, Guest Services / Front Office at Best Western Plus Chocolate Lake Hotel
Responded 4 weeks ago
Dear Kellie Happy New Year! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I understand your disappointment on not having a late checkout but our standard check out time is 11:00 am , but we do inform guest incase they have to attend a meeting they could checkout and leave their luggage at the front desk .It was totally unexpected having your room lock not working , WIFI being slow and fridge being broken down .I understand this experience would have been awfully disappointing , we have made a note of it and have also informed the respective teams about this event and we hope this does not hamper your experience and you give us a chance to serve you again soon. If I can be of assistance in the future, please don't hesitate to contact me at 9024775711. We appreciate your loyalty to our brand. Sincerely, Yohanna Chakalakal Asst. Guest Services Manager Best Western Plus Chocolate Lake Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$103 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western halifax, halifax best western
LOCATION
CanadaNova ScotiaHalifax Regional MunicipalityHalifax
NUMBER OF ROOMS
142
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Claim Your ListingBest Western Plus Chocolate Lake Hotel (C̶$̶1̶4̶6̶) C$119 - UPDATED 2023 Prices, Reviews & Photos (Halifax, Nova Scotia) - Tripadvisor
Frequently Asked Questions about Best Western Plus Chocolate Lake Hotel
Which popular attractions are close to Best Western Plus Chocolate Lake Hotel?
Nearby attractions include C.S.S. Acadia (0.4 km), Halifax Shopping Centre (0.8 km), and Mont Blanc Anchor Site (0.6 km).
What are some of the property amenities at Best Western Plus Chocolate Lake Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Chocolate Lake Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Chocolate Lake Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Chocolate Lake Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Chocolate Lake Hotel?
Conveniently located restaurants include Armview Restaurant & Lounge, Lakeside Bar & Grill, and Armdale Yacht Club.
Are there opportunities to exercise at Best Western Plus Chocolate Lake Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Chocolate Lake Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Chocolate Lake Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Chocolate Lake Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Chocolate Lake Hotel?
Many travellers enjoy visiting Canadian Museum of Immigration at Pier 21 (4.6 km), Halifax Citadel National Historic Site (3.7 km), and HMCS Sackville - Canada's Naval Memorial (4.2 km).