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Horseshoe Resort

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Traveller (291)
Room & Suite (99)
Pool & Beach (28)
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Overview
  • Excellent26%
  • Very good30%
  • Average19%
  • Poor14%
  • Terrible11%
Travellers talk about
“crazy horse”(162 reviews)
“mini golf”(39 reviews)
“loft suite”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,161)
There are newer reviews for Horseshoe Resort
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1,157 results
Traveller rating
310
323
223
166
135
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Time of year
LanguageEnglish
310
323
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166
135
Show reviews that mention
All reviewscrazy horsemini golfloft suitecopeland housetreetop trekkingrock climbingsnow tubingski hillmarch breakrecommend this resortnight skiinglift ticketssitting areaski tripnice resortoutdoor activitiesgreat weekend
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11 - 15 of 1,157 reviews
Reviewed April 16, 2018

The room was nice. It had a nice view. Main complaint was how they constructed the building as all the doors had no seals. You could easily hear what is going on in the halls and the room beside you. We stayed there two nights...More

2  Thank seth d
Response from JonathanReid, General Manager at Horseshoe ResortResponded 5 weeks ago

Hi seth d, thank you for taking the time to post a review. We appreciate your feedback and will definitely share it with the team. We look forward to welcoming you back in the future. Sincerely, Jonathan Reid, General Manager

Reviewed April 10, 2018 via mobile

We stayed for two nights for a family event. Expecting much more for the price point. If we had know we would have only driven for the day. First room was filthy, carpet not vacuumed clearly for some time, could write name in the dust...More

Thank 864nancye
Response from JonathanReid, General Manager at Horseshoe ResortResponded 4 weeks ago

Hi 864nancye, thank you for posting a review. We would like to thank you for the feedback that you have shared and apologize for the fact that your experience did not live up to your expectations or our standards of service. Please know that your...More

Reviewed April 10, 2018

Still some snow but no asking. One restaurant open, more of a bar with typical food. Main restaurant open part of week. When to stay near hiking trails. Room was nice and comfortable with grounds well maintained. Maybe be better in season.

Thank richardalanp
Reviewed April 7, 2018

Overall stay was pleasant, liked being able to charge all restaurants and hotel stay to a single bill. Kids enjoyed the pool. Facilities are a little dated but well kept! Looking froward tothe renovations that are currently taking place.

Review collected in partnership with this hotel
1  Thank Y2144KKeric
Response from JonathanReid, General Manager at Horseshoe ResortResponded 5 weeks ago

Hi Y2144KKeric, thank you very much for taking the time to post a review and for the 4 star rating! We look forward to welcoming you and your family back in the future. Sincerely, Jonathan Reid, General Manager

Reviewed April 1, 2018

We stayed for two nights in a loft suite (room 320) over the Easter break. For the $300/day charge, we had hopes for a luxury suite, this place did not live up to expectations. While the room was spacious, and was partially updated (drywall should...More

Thank Kristine-Joan
Response from JonathanReid, General Manager at Horseshoe ResortResponded 5 weeks ago

Hi Kristine-Joan, thank you for posting a review. We are disappointed to hear that your experience did not meet your expectations or our standards of service. We strive to maintain the highest standards, not only in our amenities but also in our guest experience, so...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Meeting Rooms
Banquet Room
Children Activities (Kid / Family Friendly)
Free Parking
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$120 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$120 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (291)
Room & Suite (99)
Pool & Beach (28)
Dining (17)
Amenities (38)
Family and Play Areas (10)
Questions & Answers
Ask a question
Eduardo C
January 24, 2018|
Answer
Response from JonathanReid | Property representative |
Hi Eduardo, yes rental equipment can be used in the terrain park!
0
Votes
Lavalleybl
May 5, 2017|
AnswerShow all 2 answers
Response from _lorrie1972 | Reviewed this property |
You have to go outside. All inside facilities are non-smoking.
0
Votes
Lavalleybl
May 5, 2017|
AnswerShow all 2 answers
Response from Josie Q | Reviewed this property |
Don't think so
0
Votes
Room Tips
"Chose a room on a higher floor maybe or ask to be put away from any groups or potential party goers if sleep..."
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"Ask for a view of the ski hills"
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"If you plan on bringing your dog, check with hotel as they have a limited number of pet friendly rooms."
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"You can ask for a room with a mountain view"
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