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Horseshoe Resort

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735 Reviews from our TripAdvisor Community

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There are newer reviews for Horseshoe Resort
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Showing 731: English reviews
Reviewed 19 September 2016 via mobile

Excellent service, amenities and activities. Was treated like royalty and never lacked for something interesting to do. A gem in the area... A must do experience for the family. Planning now and plan often.

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4Thank Paul H
Toronto, Canada
Reviewed 16 September 2016 via mobile

About 2 years ago I was asked to come to a Skyline Membership presentation to sell me a membership and how great the benefits were. Though the perks were Mediocre at best the membership would expire after 2 years because I was on a trial. I asked them repeatedly if they would contact me near the expiry date and they...

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4Thank Melissa M
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

First and Foremost thank you for posting your review on tripadvisor. Since Skyline purchased Horseshoe & Deerhurst we provided a couple memberships, the one you are referring to was called the Skylife Rewards VIP program. This program was started and then throughout the term we realized we could offer a better program one with great benefits. With the transition we...

Milton, Canada
Reviewed 12 September 2016

Saturday September 10th, 2016...Wedding Day of Ashely Goodyear and Jen Southorn I was quite upset originally about the fact that at $205.00 a night I could not checkin till 4:00pm which would of been fine if the wedding did not start till 3:30pm....I was travelling in from out of town and I needed somewhere to dress before the wedding....I was...

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3Thank 628maryanne
Barrie, Canada
Reviewed 12 September 2016

We Stayed here for a wedding, the staff was helpful, and accommodating as best they could. As we tried to get into our room a little earlier, but it was a completely packed weekend with three different weddings on the same day. Comfortable beds, and overall a great experience to stay in. I have never stayed at Horseshoe, but it...

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1Thank Andrew J
Toronto, Canada
Reviewed 11 September 2016

I was here for one night while some meetings for my company were taking place. When I checked in I was initially surprised that the room was so nice however upon moving around the room it was clear it was not clean. Blinds (4 sets) were so dusty I didn't want to touch them to close them and there were...

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1Thank Shaba84
Reviewed 11 September 2016

I was attending a wedding at this resort and was told when I booked the room I would be in my room before the wedding started but when I showed up my room wasn't ready, fortunately the brides parents had stayed the night before so we had a place to change. They are in the process of building condos here...

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1Thank Bruce C
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to complete a Trip Advisor review concerning your recent stay at Horseshoe Resort. I would like to apologize for the areas where we fell short in our service and product during your stay. I appreciate your comments and want to assure you that each of your valued remarks will be reviewed by the team...

Niagara Falls, Canada
Reviewed 7 September 2016

Before going to Horseshoe Valley, our kids were very excited- I read reviews (many not positive) but thought I would judge it for myself. My experience out of 10 would be a 3.5. I was not impressed. It was not HORRIBLE, but every little thing definitely added up. It started from the beginning with the lack of knowledge from the...

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1Thank Bmcil22
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

First and foremost, thank you for taking the time to share your observations. Feedback such as yours, though critical is important to us and appreciated. I sincerely apologize for the poor impression we made and for failing to meet your expectations. Your comment on accommodation is important to us and want you to know that since joining Skyline Hotels &...

Reviewed 6 September 2016

Had a big concerned over stayover at horseshoe resort after going through a lot of bad reviews. We got there around 2:30pm and the room wasn't ready so they asked us to leave the contact number so they could call us when it was ready. We didn't get any calls until 4:30pm so went over to the lobby and found...

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1Thank 80uncleted .
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for positing a response on Trip Advisor. Your comment on accommodation is important to us and want you to know that since joining Skyline Hotels & Resorts, we have been re-investing in our property. All of our main building rooms have received a full renovation and our top floor of the condo's have been upgraded. The renovation project...

Toronto, Canada
Reviewed 6 September 2016

We had a good time. We used the outdoor pool, segway trail ride, spa, mini-golf and other amenities in our 3 day stay. We would have had a better time if there had been a resort brochure listing the various activities, their prices, locations, time, where to buy tickets, with listings and descriptions of places to eat at the resort,...

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2Thank iris499
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to complete a Trip Advisor review concerning your recent stay at Horseshoe Resort. I would like to apologize for the areas where we fell short in our providing you with a brochure listing, this is usually given upon check-in. I do appreciate your comments and want to assure you that I will let our...

Reviewed 6 September 2016

Plenty of activities and from the outside, it appears nice. Scratch a little below the service and you will find that customer service and quality are not high on their list of importance. The staff is quite condescending and not very accommodating. They smile to your face but you feel like they are telling you off under their breath. The...

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1Thank Q1011SWtodds
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

First and foremost, thank you for taking the time to share your observations. Feedback such as yours, though critical is important to us and appreciated. I sincerely apologize for the poor impression we made and for failing to meet your expectations with our service. I do hope this one experience will not deter you from returning to our resort in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
There's 4 seasons of adventure waiting for you at Horseshoe Resort, only one hour north of Toronto. Whether you're here for family fun, an inspired meeting at our Conference Centre or a romantic getaway, there's a whole world of things to do. Imagine 26 Alpine ski and snowboard runs, 35 kms of groomed double track set Nordic trails, terrain park with over 20 features, two full championship golf courses, three restaurants, Shizen Spa, hot tubs, saunas, Segway Off-road Adventures, Yamaha Riding Adventures, Advenuture Buggie Tours, Treetop Trekking, Horseback riding, Hummer Tours, indoor and outdoor pool, fitness facilities and weekly classes, a 10 acre driving range, putting green, hiking and biking trails through the breathtaking Copeland Forest, Kids Korral and the Horseshoe Adventure Park! ... more   less 

Additional Information about Horseshoe Resort

Address: 1101 Horseshoe Valley Rd W, Barrie, Ontario L4M 4Y8, Canada
Region: Canada > Ontario > Barrie
Price Range: $171 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horseshoe Resort 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Horseshoe Hotel Barrie
Horseshoe Resort Barrie, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Horseshoe Resort staff and other travellers.
15 questions
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Questions? Get answers from Horseshoe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles 677kellym, 16 Jan 2017 | Read review
“DO NOT STAY HERE! There is no hygiene from the management of this hotel”
 of 5 bubbles 214nicolasp, 7 Jan 2017 | Read review
“Paid for "courtyard view" room which was cheaper and had beautiful view of snow covered hill & trees”
 of 5 bubbles ashleymX7572HK, 7 Jan 2017 | Read review
“The lofts are apparently nicer, but we did not see them. Bring your own pillow as the pillows are unusually high.”
  • Mirror in bathroom
 of 5 bubbles nataliewK5919DJ, 4 Jan 2017 | Read review
“Deluxe Room worth the extra $$”
 of 5 bubbles 1_Traveller_CA, 3 Jan 2017 | Read review
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