Courtyard Toronto Brampton



About
See why so many travellers make Courtyard Toronto Brampton their hotel of choice when visiting Brampton. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
For those interested in checking out popular landmarks while visiting Brampton, Brampton Marriott is located a short distance from St. Paul's United Church (3.6 km) and Brampton City Hall (3.7 km).
Guest rooms offer a flat screen TV and air conditioning, and Courtyard Brampton makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, room service, and a convenience store. In addition, guests can enjoy a pool and breakfast during their visit. As an added convenience, there is free parking available to guests.
When you’re feeling hungry, be sure to check out Heritage Fish & Chips, Red Lobster, and Henry's Fish & Chips, which are some seafood restaurants that are popular with locals and out-of-towners alike.
If you’re looking for things to do, you can check out Powerade Centre (1.7 km) or Sri Katpaga Vinayagar Temple (1.9 km), which are popular attractions amongst tourists, and they are all within walking distance.
At Courtyard Toronto Brampton, your comfort and satisfaction come first, and they look forward to welcoming you to Brampton.
Location
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The staff is very friendly. The rooms are spacious and comfortable. There is a Starbucks in the lobby with a small, but tasty, menu for breakfast as well as offers warm meals and drinks in the evening. The gym is small, but enough. Pool is for families, not big enough to swim laps. I saw many comments about the elevators and during my say both worked perfectly.
Nice enough people generally - but when they asked how my stay was and I shared the bathroom situation they simply then asked how I wanted my bill. Zero interest in actually understanding the issue.
Also an old jetted tub in the bedroom which is weird in and of itself.



Hello,
This is a formal complaint to the General Manager & Owner
Attached are the photos of the state of my room when I returned from the hospital
Cleaning lady said she did make the bed, I showed Rose the house keeping manager & she agreed the bed was not made
The cleaning lady was giving me dirty looks and kept saying I was lying & the manager only told her to stop
Attached are the photos and I'm still waiting for a Manager..Kimberly is busy and I'm here sitting at my door waiting for the matter to be addressed
I'm posting this experience on all of Social Media and will never return to this location.
Guest Services- Maria, Natalie, Melinda, & Mansi have been polite & made my stay stress free. Management should take notes from them.
Tuesday, September 05th 2023 woke up to a fire alarm at 4:45 am. The most traumatic experience. There was a fire on the 6th floor. The floor I was staying on since August 14th when I first checked in. Everyone had to evacuate the building. When I exited my room with only my purse & phone I saw smoke at the end of the hallway close to the exit sign. The next door guests husband & wife were with me trying to get to the stairs to exit the building safely. We had to rush to the opposite end of the hallway to get to the stairs & exited the hotel safely. The fire trucks arrived shortly after & everyone was outside in shock. The firemen put out the smoke & around 6am we were able to re-enter the hotel. Everyone on the 6th floor checked out and were also traumatized. I had to wait to check out because my right hand is broken. I have a cast on my arm and had to wait for my daughter to come help me pack.
No one from Management explained what was the cause of the fire or apologized for the inconvenience we experienced. I had to demand and explanation from the General Manager Yosh & he advised is a non empathetic manner that someone was smoking in the staircase on the 6th floor and this has happened before & whoever was smoking has been banned from the Hotel & got a $2,500 fine. He disregarded my concerns of the trauma I experienced. Walking up to a fire alarm at 4:45am. Not knowing how serious the fire was & if I could evacuate safely and see my daughter & family again. No apologies was given or any empathy or compensation for the trauma I and the other guests on the 6th floor experienced. Horrible terrifying experience & I'll never return to this particular Courtyard Marriott (Brampton) location ever again. I have videos of the after math & how poorly Guest Services Front desk staff treated me; however I will not post it as I've been advised by Lawyer.
There isn’t any housekeeping provided. No clean towels or sheets, you have to put garbage outside your door if you want it emptied. I understand Covid restrictions are being lifted soon but as of now they are still in place. I have seen numerous staff not wearing masks in hallways and elevators, behind the front desk. Staff video chatting while “working”. From people obviously in charge to housekeeping and maintenance staff.
The highlight of my stay has been the young lady working in the restaurant in the morning. She is efficient , competent and pleasant. After a couple of mornings she remembered me and started to get my coffee order ready as I walked up.
Other than this it has been a disappointing stay.
The location is very centrally located and very easily access to everything.The cleanliness and the rooms are very good.
The lighting in rooms and bathrooms bit on lesser side. They do not give you shower gel and lotion in bathrooms.
Overall, the hotel is less than expectations.


We have another nice day in Canada at Courtyard by Marriott Brampton
Very clean room good service too.
Good breakfast with Starbucks coffee
We love this hotel I think I will try to stay next week too.
Thankyou for good service.
Hari
Gaia group!!
"I wasn't able to click on the dots for Service, Rooms, and Sleep Quality; however, I wanted to rate them 5/5 for all three!!"Read full review
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