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BEST WESTERN Brantford Hotel And Conference Centre

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BEST WESTERN Brantford Hotel And Conference Centre
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384 Reviews from our TripAdvisor Community

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Showing 376: English reviews
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Norwich Ontario
Reviewed 5 days ago NEW

Lovely lobby but be aware they are renovating and hallways are not appealing to walk down. Quiet hotel with a nice heated pool to spend time in. Continental breakfast offers a decent variety but it's disappointing that they up sell the hot breakfast buffet that tempts you the moment you walk in to the restaurant.

Review collected in partnership with Best Western
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Thank 865kristinal
HOTEL’S FAVOURITE REVIEW
Reviewed 16 September 2016

We stayed at the Best Western Brantford from Sept.10th to Sept.13,2016. The room was handicap accessible room and it was laid out quite well. The room was exceptionally clean. My socks were still white after walking around on the carpet for most of the first day. It's quite close to a few restaurants and shopping. It's worth the price to...

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Helpful?
1Thank Debbie M
About Hotel's Favourite Review
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Debbie M Thank you for choosing to stay with Best Western Brantford Hotel & Conference Centre. I am pleased to know you enjoyed our exceptionally clean, spacious accessible suite and the convenient location, close to shopping! I am looking forward to sharing your feedback with our entire team, especially Brenda as she will be thrilled to know you mentioned...

Sudbury Ontario
Reviewed 1 week ago

While visiting family and friends, we stay here often. Our stay was amazing! Our room was clean and the hotel was quiet. The restaurant food was delicious and the waitresses were very friendly. Due to a winter storm, we had to extend our stay and the hotel was very accommodating. They treated us like family.

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Helpful?
Thank Marina B
Reviewed 3 weeks ago

We stayed at this location while we were in Brantford for a social event. The hospitality and customer server was incredible from the staff and the room was very nice and well kept. I would recommend this location for anyone needing a place to stay in the Brantford area.

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Helpful?
Thank Ian D
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Ian D, Thank you for choosing to stay with Best Western Brantford Hotel & Conference Centre. I am pleased to know that you enjoyed the "Amazing Hospitality", the service from our team and that you found the room very nice and well kept. We appreciate your recommendation to others in need of accommodations. We look forward to your return...

ont
Reviewed 3 weeks ago

Our Nephews 1st B-day was held here....My young sons and I really enjoyed the "Wall of Fame"... Nothing wrong with the look and feel of this hotel.... The food served was ...again...Ok, no complaints.. Overall an Ok place...nothing would make me run back, nothing would make me stay away... Its....Ok..

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Helpful?
Thank snipps
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear snipps, Thank you for choosing to stay with Best Western Brantford Hotel & Conference Centre for your nephew's 1st birthday. I am pleased you and your family enjoyed our "Wall of Fame". We look forward to your return visit. Yours in hospitality, Joanne Brooks-Calhau, Assistant General Manager

Wood Ridge, New Jersey
Reviewed 3 weeks ago

Booked a hotel reservation for 10 rooms in November 2016 for a Hockey Tournament, designated as the host hotel. Employee who took the reservation never mentioned that a block of 10 rooms would not go through their system. Upon arrival, after a 7 hour trip, was informed our reservation for 10 rooms was in fact for only 1 room. Spent...

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Helpful?
Thank jjoaquin420
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear jjoaquin420 Thank you for choosing to stay with Best Western Brantford Hotel & Conference Centre. I am sorry that there was confusion when booking your guest room and that you actually needed 10 rooms. Our team acted quickly to rectify the situation, to take care of your team. I am sorry to know that you felt what we did...

Brantford, Canada
Reviewed 3 weeks ago via mobile

Pool area disgusting. Unacceptable Construction happening at hotel but pool area cleanliness is a regular issue. Dirty deck. Pool and hot tub green with major film. Bathrooms not cleaned. New management at hotel and needs to put some time into pool area and on a regular cleaning schedule.

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Helpful?
1Thank LucayaVacation
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear LucayaVacation, Thank you for taking the time to submit your review on our pool area. I am sorry that your experience did not meet your expectations. We do need to maintain our public areas, it is unfortunate that you found the construction unacceptable. Our team takes pride in the cleanliness and are disappointed any time we fall short in...

Kingston
Reviewed 4 weeks ago

A 90th birthday celebration brought us together and decided on Best Western Brantford. They did not disappoint. The rooms we got for two other families were spacious and clean. Nice job of refurbishing a once tired complex. However our room had double beds. We didn't sleep well, ..a King or Queen bed would have been better in the pet friendly...

Review collected in partnership with Best Western
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Helpful?
Thank Joyce54
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Joyce 54 Thank you for choosing the Best Western Brantford Hotel & Conference Centre to host the 90th birthday celebration. I am pleased to know that you and Charlie enjoyed the pet friendly room. I appreciate your feedback and have taken care of the carpet. We certainly look forward to your return visit. Warmest regards, Joanne Brooks-Calhau, Assistant General...

Manitoba, Canada
Reviewed 4 weeks ago

Good visit. The property is showing its age but still nice. Great history shown in the hotel with the Gretzky family and the many celebrities who have stayed there. Long walk to get to any other restaurants or shopping.

Review collected in partnership with Best Western
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Helpful?
1Thank terryw386
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear terryw386, Thank you for choosing to stay with Best Western Brantford Hotel and Conference Centre. We appreciate you taking the time to share your positive experience. I am pleased to know you enjoyed our "wall of fame" and our nice hotel. We look forward to your return visit. Yours in hospitality, Joanne Brooks-Calhau, Assistant General Manager

Freeport, Grand Bahama Island
Reviewed 4 weeks ago

We had an unscheduled stay in Brantford and were able to stay in this property on short notice. It was a good choice and a pleasant stay. Staff were most accommodatins and there is lots of parking. Comfortable, large room with two queens beds and a pull out bed loveseat. Continental breakfast included, although there was an extra chartge for...

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Helpful?
Thank T0mmyBahama
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear T0mmyBahama, Thank you for choosing to stay at Best Western Brantford Hotel and Conference Centre. I am pleased to know you felt you made the right choice and enjoyed a pleasant stay with us. We appreciate you sharing your positive experience with our nice hotel and friendly staff. I am glad to know you enjoyed your spacious double queen...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel is 100% Non-smoking! Eco-Friendly, Restaurant on-site, Indoor pool Heated 7:00 a.m. to 10:00 p.m., Complimentary continental breakfast in the Kirby's Bar and Buffet, Playground, Colorful and fun childrens outdoor activity center, Complimentary breakfast. ... more   less 

Additional Information about BEST WESTERN Brantford Hotel And Conference Centre

Address: 19 Holiday Dr, Brantford, Ontario N3R 7J4, Canada (Formerly BEST WESTERN PLUS Brantford Hotel And Conference Centre)
Region: Canada > Ontario > Brantford
Price Range: $119 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Brantford Hotel And Conference Centre 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Best Western Plus Brant Park Inn And Conference Centre Hotel Brantford
BEST WESTERN Brantford Hotel And Conference Centre Ontario
Brantford Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Brantford Hotel And Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN Brantford Hotel And Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a fireplace if available”
 of 5 bubbles T0mmyBahama, 18 Feb 2017 | Read review
“Make sure you ask to stay in the quiet area away from the highway”
 of 5 bubbles NadiaT71, 11 Feb 2017 | Read review
“The Wayne Gretzky Wing near the end of the hall was nice and quiet.”
 of 5 bubbles 993anitad, 18 Jan 2017 | Read review
“I believe there is a new section and old section. We were in the old section, but perhaps have better luck with the new section.”
 of 5 bubbles O4117QUdavidc, 11 Jan 2017 | Read review
“Book the Gretzky wing, quiet zone!”
  • Separate bedroom
 of 5 bubbles StouffvilleDanal, 5 Jan 2017 | Read review
5 of 5