Homewood Suites by Hilton Burlington
975 Syscon Road, Burlington, Ontario L7L 5S3 Canada
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Avg. C$178 /night, 3/27 - 3/28
C$258
per night
C$208
per night
C$158
per night
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About
#4 of 17 hotels in Burlington
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Homewood Suites by Hilton Burlington Ontario, located off the QEW Highway, offers convenient access to both Niagara Falls and Toronto. This upscale all-suite, newly renovated property is proud to offer over 1000 sq. ft. of flexible meeting space to host any corporate or special event. The spacious one and two-bedroom suites include complimentary full-size refrigerators with a stove stop, microwave, and is fully equipped. An on-site guest laundry facility is offered along with a fitness center and indoor pool. Guests may take advantage of the complimentary hot full breakfast, and complimentary evening social on Tuesday and Wednesday evenings. The property includes a 24-hour suite shop convenience store and an outdoor patio with barbeque grills. Grocery shopping services are available to guests as well as a 24-hour business center with printing options. Less than 1 km away is an outdoor shopping mall, movie theatre, grocery store and many restaurants.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Tennis court
Kids stay free
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, French, Spanish, Bosnian and 7 more
Location
975 Syscon Road, Burlington, Ontario L7L 5S3 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 46 out of 100
46
Toronto Pearson Intl Airport
33.5 km•
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Hamilton Airport
28.8 km•
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Rental Cars
31 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
Traveller rating
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- 37
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Detailed Reviews
What I liked:
- very large spacious suite
- parking space
- responsiveness of the staff
- wifi quality
- basic but sufficient breakfast
What I liked less:
- location is not optimal, the hotel is located about two miles from the city center, one needs to drive to get dinner or to walk by the lake
- the bathroom tub was dangerously slippery, we need to ask for a rubber carpet which was provided in the evening
- they have a policy of cleaning the room only after the second night of a stay - this was not communicated at booking or check-in
- very expensive
- very large spacious suite
- parking space
- responsiveness of the staff
- wifi quality
- basic but sufficient breakfast
What I liked less:
- location is not optimal, the hotel is located about two miles from the city center, one needs to drive to get dinner or to walk by the lake
- the bathroom tub was dangerously slippery, we need to ask for a rubber carpet which was provided in the evening
- they have a policy of cleaning the room only after the second night of a stay - this was not communicated at booking or check-in
- very expensive
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Date of stay: September 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
The room was good. We had a double room suite and it worked well for our needs. The bed was overall comfortable. The shower facet probably could use an update but overall it was good enough. The breakfast was what you would expect from a free continental breakfast and the coffee was okay. They do not have a pool if that is what you look for. Overall a good stay.
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Date of stay: July 2024Trip type: Travelled with family
Room Tip:Â Open lot no valet if that is what you want.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Homewood Suites by Hilton Burlington
Responded Aug 21, 2024
Good day, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. We are pleased to hear you enjoyed your stay with us and look forward to welcoming you back the next time you are in the Burlington area. Regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My girlfriend and i have stayed at this hotel many times,and every time has been the same , excellent. from staff to hotel itself top to bottom, great. always as clean as can be, staff always smiling, and do their best to to make your stay optimal. compared to other hotels in the area, this one is one of the best, and prices are always good. Jetted tub rooms are large, and tubs are always clean.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â book early
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Homewood Suites by Hilton Burlington
Responded Jan 5, 2023
Good day, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. We are pleased to hear you enjoyed your stay with us and look forward to welcoming you back the next time you are in the Burlington area. Regards, Clarence Brinkworth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were at this hotel for 9 nights. We chose this hotel as it was the only one in the area with a full kitchen and regular refrigerator. The bed was very comfortable and the pillows were wonderful. However, the sheets were too small for the bed. The top sheet only covered the top of the bed and was not long enough to fall down the sides of the bed. We did not have breakfast, so have no comment on that. The staff were, for the most part, friendly and accommodating. Some staff have a very bad habit of interrupting me when I was asking a question. Most annoying indeed. Otherwise, an average stay.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Homewood Suites by Hilton Burlington
Responded Jan 4, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were not that happy with your stay. We will take your comments under consideration as we continually work to improve our guest experience. Should you wish to discuss your experience further please feel free to reach out to me directly at 905.631.3810 We hope you will consider staying with us in the future Sincerely, Clarence Brinkworth Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spend 2 nights at Homewood Suits Easter weekend. Check in was efficient, friendly and professional. We were on the first floor which was great for taking out our dog. The issue that bothered us was that sports teams were also staying at the hotel. These kids were extremely noisy, rude and unsupervised. It was extremely upsetting when these kids banged on the door to our room. This was not a knock and runaway type of thing it was pounding on our door. When we reported it to the front desk we got the impression that there wasn’t much they could do. The following morning guests from rooms near ours were talking in the hallway about the noise and actions of these kids. Apparently other complaints had been made about the noise of this group. I understand that parents like to socialize at these events and I’m sure hotels appreciate the business. But what about the other guests in the hotel. These are paying clientele that are also looking to enjoy their time away from home without having to deal with the noise and actions of unsupervised kids.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Homewood Suites by Hilton Burlington
Responded May 2, 2022
Dear Valued Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We hope you will consider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying at Homewood Suites from out of the country for a month was very enjoyable. Premises very well kept and all staff were very friendly and helpful. Complimentary breakfasts were of good quality and the selections were changed with good varieties.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Homewood Suites by Hilton Burlington
Responded Nov 15, 2021
Dear Guest I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here recently while my new home was being renovated. this property excels at professional customer service and provides and very comfortable environment.
I got a wonderful Hilton Honours rate through Lucky and we checked in quckly.
Our suite was lovely and had every amenity possible. The kitchen area was great and contained a full sized fridge, microwave, oven top and dishes. the living area was lovely and had an extra tv.
The bedroom was very good and the bed was extremely comfortable.
The best part here is the staff. They are warm, welcoming and very well trained. Melanie and here front desk staff are always available and ready to help with anything. They quietly provide masks if someone has forgotten.
The food service was very good here. The bagged breakfast was good-cereal, milk, yogurt and a muffin or breakfast sandwich. Twice they provided a complimentary hot breakfst and once a hot dinner.
there was always coffee and creamer in the suites.
Housekeeping will change bedding if asked to do so.
There are washers and dryers at the end of the hallway.
I did use the pool, although you need to book it and get a key. It is lovely and very clean.
I would not hesitate to stay here again.The staff is wonderful and they provide a clean, safe environment during Covid.
I got a wonderful Hilton Honours rate through Lucky and we checked in quckly.
Our suite was lovely and had every amenity possible. The kitchen area was great and contained a full sized fridge, microwave, oven top and dishes. the living area was lovely and had an extra tv.
The bedroom was very good and the bed was extremely comfortable.
The best part here is the staff. They are warm, welcoming and very well trained. Melanie and here front desk staff are always available and ready to help with anything. They quietly provide masks if someone has forgotten.
The food service was very good here. The bagged breakfast was good-cereal, milk, yogurt and a muffin or breakfast sandwich. Twice they provided a complimentary hot breakfst and once a hot dinner.
there was always coffee and creamer in the suites.
Housekeeping will change bedding if asked to do so.
There are washers and dryers at the end of the hallway.
I did use the pool, although you need to book it and get a key. It is lovely and very clean.
I would not hesitate to stay here again.The staff is wonderful and they provide a clean, safe environment during Covid.
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Date of stay: September 2020
Location
Service
Sleep Quality
Room Tip:Â The second floor is for guests with dogs.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Homewood Suites by Hilton Burlington
Responded Sep 15, 2020
Good afternoon Katherine, Thank you for choosing our hotel as your accommodation. We are so delighted that you have enjoyed our property and your stay with us. Our staff is something we pride in and we are happy that you found them to be great and welcoming. We cant wait to welcome you back. Thanks again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very comfortable to stay at. Roomy one-bedroom suite provides plenty of room for my friend and I to have our own space without having to each get a separate room.
Few issues:
Coffee was cold the first morning. It was Monday morning and it seemed to be the least occupied of the nights we stayed, so the staff did not seem on top of that.
There was no coffeemaker in my suite. Seems like a fairly standard item that would be inside of any hotel room, but not here. There were coffee cups and coffeemaking supplies, but the machine was absent. Seems that housekeeping needs to check their checklist better.
Elevator moves VERY slowly.
This is not the hotel's fault, but there were several loud children running in the hallways as late as 12:30 AM one night. Figured out who they were because we were heading out for the day and recognized their voices in the hallway. The parent was short on discipline. One child was playing a video very loudly and we were forced to listen to it since it took over 2 minutes for the elevator to show up. We entered the elevator quickly and pushed the button for the ground floor and the door started to close, so for a quick second I thought that maybe the parent was going to be considerate and not continue to subject us to her loud, obnoxious, and undisciplined children. NOPE! The door opened back up and the children started shuffling in slowly and loudly and the parent made a comment that this was the only elevator to her children. Sometimes we get to see the worst of other people and this was one of those moments.
Few issues:
Coffee was cold the first morning. It was Monday morning and it seemed to be the least occupied of the nights we stayed, so the staff did not seem on top of that.
There was no coffeemaker in my suite. Seems like a fairly standard item that would be inside of any hotel room, but not here. There were coffee cups and coffeemaking supplies, but the machine was absent. Seems that housekeeping needs to check their checklist better.
Elevator moves VERY slowly.
This is not the hotel's fault, but there were several loud children running in the hallways as late as 12:30 AM one night. Figured out who they were because we were heading out for the day and recognized their voices in the hallway. The parent was short on discipline. One child was playing a video very loudly and we were forced to listen to it since it took over 2 minutes for the elevator to show up. We entered the elevator quickly and pushed the button for the ground floor and the door started to close, so for a quick second I thought that maybe the parent was going to be considerate and not continue to subject us to her loud, obnoxious, and undisciplined children. NOPE! The door opened back up and the children started shuffling in slowly and loudly and the parent made a comment that this was the only elevator to her children. Sometimes we get to see the worst of other people and this was one of those moments.
Read more
Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Homewood Suites by Hilton Burlington
Responded Nov 4, 2022
Good day, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. We are pleased to hear you enjoyed your stay with us and look forward to welcoming you back the next time you are in the Burlington area. Regards, Clarence Brinkworth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel room door was sealed with a guarantee of cleanliness, which is appreciated in this COVID world.
However, the bed had hair on the pillow as well as several different types of hair, including pubic, on the bedsheets. There was also blood.
This seal of cleanliness is misleading consumers and puts the public at great risk. We booked the hotel for three nights, checked out after an hour and won’t return.
Doing some considerable travelling over the past few weeks, I’ve stayed at three other Hilton properties in Ontario, Quebec and New Brunswick. I can say without hesitation that this was the most disgusting and disturbing room I have ever stayed.
I do not, under any circumstances, recommend this hotel. Stay at your own risk.
However, the bed had hair on the pillow as well as several different types of hair, including pubic, on the bedsheets. There was also blood.
This seal of cleanliness is misleading consumers and puts the public at great risk. We booked the hotel for three nights, checked out after an hour and won’t return.
Doing some considerable travelling over the past few weeks, I’ve stayed at three other Hilton properties in Ontario, Quebec and New Brunswick. I can say without hesitation that this was the most disgusting and disturbing room I have ever stayed.
I do not, under any circumstances, recommend this hotel. Stay at your own risk.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Homewood Suites by Hilton Burlington
Responded Nov 15, 2021
Dear Valued Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We hope you will consider staying with us again in the future. Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently traveled and stayed at the Homewood Suites in Burlington for a hockey tournament. We didn't have a chance to inspect the room carefully since we had a 8 pm hockey game to attend. When we got back I didn't even turn the bedroom light on. I simply went to bed. The next morning when I woke up I discovered that the sheets were blood stained. I immediately called a maid in from the main hall - her first response " It's not my floor" I didn't care and made her come into the room and see it. I then asked a second maid to come into the room and she started to change the bed and apologize. I asked her if the blood was also on the mattress pad - It was! I was totally grossed out to think I slept on that all night. I'm still a little concerned as I don't know is you can catch something from this! I took pictures and showed them to the reception staff - the young lady apologized and understood my concerns and desire not to sleep in that bed again. She upgraded us to a beautiful clean room and I thank her. I hope they train their cleaning staff better.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HWBurlington, Manager at Homewood Suites by Hilton Burlington
Responded Jan 20, 2020
Thank you for choosing our hotel as your place to stay. We appreciate your feedback and are really sorry for the inconvenience in the guest room. We want to assure you that we take cleanliness very seriously and wash all of our linens after each guest and during guests stays. We are glad your issue got rectified and you have gotten a new room. We will take your comments under consideration as we continually work to improve our guest experience. We hope to be able to accommodate you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
6:00 to 9:30 am for breakfast.
Not sure about the bike.
Dear guests,
Thank you for contacting us. Our biggest suite in the hotel is a 2bedroom suite which has 1 king bed, 2 double beds and a queen sized pullout sofa couch. This room comes with full in-suite kitchen and 2 bathrooms. However if this does not sound like enough bedding for you we can look into options such as 2 1bedroom suites that are adjoining to one another. With two of the 1bedrooms adjoining you will have a combination of 2 king beds, and two queen size pullout sofas along with two kitchen and 2 bathrooms. In the hotel we also have cribs/playpens that we can provide for your babies. However we do not allow blow up beds and or cots due to a fire safety hazard. All of our rooms come with complimentary daily breakfast and Evening Social Hour Monday - Thursday nights. Hope this will give you a good idea of the room accommodations and if you are interested in more information about the hotel as well as our rates feel free to contact me and I will be more than happy to answer any questions or concerns you might have. Availability is limited but should not be an issue if you contact me well in advance and we make arrangements for you. Thank you once again for your inquiry and we hope we will have a pleasure of accommodating you in our hotel.
Sincerely,
Milena Gvozdic
Hotel Manager
905.631.8300
Dear guest,
Thank you for your inquiry . We are 47km away from Toronto Downtown which is about 50 minutes of driving in good traffic. There is a train station few minutes down the road from us where you could take a train and it will take you to Toronto downtown from where you can take local transportation such as subway , taxi, etc, to wherever you need to go in Toronto. Niagara Falls is very beautiful and it about 82 km from where we are. Right now we have some wine tours for good price where you would have bus pick you up right in front of the hotel and take you there , you would have chance to see some attraction places , taste some wine and you also get 3hours by the falls on your own to explore. If you do require more information please do not hesitate to contact the hotel directly at 905.631.8300 and our front desk agents will be more than happy to give you any additional information you might need and make hotel accommodations for you. Thank you , Milena Gvozdic, Hotel Manager
I had a great roast chicken dinner and they also had pasta but it varies from week to week. Breakfast was your typical food, but it was fresh and a good variety. Most places serve fake eggs and bad microwaved sausage. Not here!
"There in only one elevator and it operates a bit slow. Lower floor rooms could use the stairs more efficiently."Read full review
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PRICE RANGE
C$184 - C$217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites by hilton burlington hotel burlington, homewood suites burlington, homewood burlington, hilton burlington, burlington hilton, burlington homewood suites
LOCATION
CanadaOntarioBurlington
NUMBER OF ROOMS
83
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Homewood Suites by Hilton Burlington
Which popular attractions are close to Homewood Suites by Hilton Burlington?
Nearby attractions include SilverCity Oakville and VIP Cinemas (0.4 km) and Bubble Force Corp (0.9 km).
What are some of the property amenities at Homewood Suites by Hilton Burlington?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Homewood Suites by Hilton Burlington?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Burlington?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Homewood Suites by Hilton Burlington?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Homewood Suites by Hilton Burlington?
Conveniently located restaurants include Chop Steakhouse & Bar, Sunset Grill, and Montfort Mediterranean Grill.
Are there opportunities to exercise at Homewood Suites by Hilton Burlington?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Homewood Suites by Hilton Burlington have airport transportation?
Yes, Homewood Suites by Hilton Burlington offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Homewood Suites by Hilton Burlington?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Homewood Suites by Hilton Burlington?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Homewood Suites by Hilton Burlington offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.