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Hilton Garden Inn Kitchener

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Hilton Garden Inn Kitchener
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478 Reviews from our TripAdvisor Community

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Showing 469: English reviews
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windsor
Reviewed 1 week ago

Nice hotel. Staff went out of their way to be friendly and helpful.The room was very nice,very spacious and a comfortable adjustable bed . Quiet on 5th floor. Hot breakfast included. Very good. Great location. Would definitely recommend.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank maggyby
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

Right from check in to check out amazing hotel . Room was large with 2 Queen beds,clean and perfect for our stay. We were on 5 th floor elevator was fast and always available. Pool was open till 11 and hot tub was good just a little more heat please...Great hotel easy off on highway would stay again

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Helpful?
Thank snowbirdsx2
About Hotel's Favourite Review
Stephenville, Texas
Reviewed 1 week ago

Typical, no frills Hilton property. Restaurant worse than normal. The food was very bland with a very poor selection. Construction going on was very inconvenient for parking especially. Avoid during construction.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Darin B
HGICambridgeGM, General Manager at Hilton Garden Inn Kitchener, responded to this review

Thank you for taking the time to write a review of our property. As you mentioned, we are in the process of making improvements to our hotel. We apologize for the inconvenience that this causes, but once complete it will make our guest experience much better. Have a great day!

Manotick, Canada
Reviewed 1 week ago

This is a mid-level hotel offering mid-level services. The staff were very welcoming and helpful. The rooms are dated but ok. Carpet in room leaves you with a grimy feeling. Their tv's need a revamp as technology has moved well beyond what is being offered.

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Helpful?
Thank Dan L
HGICambridgeGM, General Manager at Hilton Garden Inn Kitchener, responded to this review

Thank you for taking the time to write your review of our hotel. We are currently in the process of starting a complete hotel renovation, so the concerns that you mentioned will be addressed. Have a great day!

Brampton, Canada
Reviewed 2 weeks ago

One night stay as a wedding group, Checked in in record time (were talking seconds), affordable rates, Clean room with nice layout King size bed with extra sitting area. Quick check out. Happy staff, Close location to venue.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank WendelClarkFan
Dayton, Ohio
Reviewed 2 weeks ago

I chose this hotel because it is right off of 401. It is not easy to get back on the highway due to the divided highway in front of the hotel. The hotel is under construction, so it was very difficult to find an entrance to the hotel. I had to park and then walk around the hotel to find...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rlpteach
HGICambridgeGM, General Manager at Hilton Garden Inn Kitchener, responded to this review

Thank you for taking the time to write a review of our hotel. We are happy that you found our staff friendly and that you enjoyed our breakfast. We are looking forward to having you stay at our property again. Have a great day!

Toronto, Ontario
Reviewed 2 weeks ago

First room I was given was dirty. Internet is horribly slow. TV works horribly slow to turn on, change channels, or change volume. Fire alarm went off and staff could not get it turned off or to stay off once they did. Alarm sounded for approx 2.5 hrs in the middle of the night.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank travelsfrequentl2017
HGICambridgeGM, General Manager at Hilton Garden Inn Kitchener, responded to this review

Thank you for taking the time to write your review. We apologize for the issues that you encountered during your stay. As you can see from the majority of our reviews, what you experienced this past weekend was more of an isolated incident and not what happens on a regular basis at our hotel. We have taken steps to ensure...

Cambridge, Ontario
Reviewed 2 weeks ago

My stay was good. Really didn't know the construction was going on unless you were looking outside. My only complaint was the dinner chef being rude to the sweet waitress. The same chef was rude the following night, with a different server. Other than that, great stay!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kalapoe2
Cambridge, Canada
Reviewed 2 weeks ago

This hotel was having its front entrance extended - inconvenient now but a good move for the future, and the pool was being serviced. Otherwise everything was very good or better - service and staff and facilities. The location is very convenient to the major highway #401 and thus excellent for area access - Kitchener, Waterloo, Guelph, Stratford, and for...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Derek P
Amherstburg, Canada
Reviewed 2 weeks ago

I would recommend this hotel. The staff were friendly and accommodating. Although under construction, it was clean and cozy. The service at the bar and the breakfast buffet was very good. All of the staff made this business travel a lot less stressful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sean W

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Kitchener

Address: 746 Hespeler Rd, Cambridge, Ontario N3H 5L8, Canada
Region: Canada > Ontario > Region of Waterloo > Cambridge
Price Range: $104 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kitchener 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Expedia, Travelocity, Hilton Hotels Direct, Hotels.com, Priceline, TripOnline SA and Cheap Tickets so you can book your Hilton Garden Inn Kitchener reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Kitchener Hotel Cambridge
Hilton Garden Inn Cambridge
Hilton Cambridge
Cambridge Hilton
Hilton Garden Inn Kitchener Cambridge, Ontario
Hotel Style:
#2 Business Hotel in Cambridge
#3 Family Hotel in Cambridge
#4 Romantic Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Kitchener staff and other travellers.
3 questions
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Englehart, Canada
over a year ago
Zanesville, Ohio

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Questions? Get answers from Hilton Garden Inn Kitchener staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We backed on the elevators and didnt hear a peep the whole time.”
LikenDSun, 29 Jan 2017 | Read review
“Some of the rooms on the 2nd floor were being renovated at the time, we choose to be farther away from the "construction related smell".”
AllinclusiveQueen, 2 Oct 2016 | Read review
“Try and stay away from the elevators”
bart2002, 12 Sep 2016 | Read review
“There are a couple of accessible rooms, but because of flooding from an upper floor they were not available during my visit.”
737ruthh, 27 May 2016 | Read review
“Ask for better views than the roof venting etc”
777Sue7, 1 May 2016 | Read review
5 of 5