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Royal Brock Hotel

316 reviews
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Traveller (12)
Room & Suite (14)
Dining (3)
Overview
  • Excellent39%
  • Very good30%
  • Average21%
  • Poor5%
  • Terrible5%
Travellers talk about
“stone road”(13 reviews)
“small fridge”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (316)Write a Review
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LanguageEnglish
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Show reviews that mention
All reviewsstone roadsmall fridgehotel is locateddecent breakfastguelph universitybagelsone night staya great place to stayhot breakfastconferenceratestournamentwashroom
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1 - 5 of 310 reviews
Reviewed 2 days ago

The room - Deluxe Room with Two Queen Beds The room is dated but everything works well. It was very good value for money. We had 4 luggage bags (2 large, 2 small), 3 small backpacks, a stroller and 2 kids. It is spacious. The...More

Thank Ana R
Reviewed 2 weeks ago

It's been a few years since we stayed and it's no longer a Best Western hotel but it's better now than it was before. The staff were helpful and check in and out were fast and easy. The breakfast was very tasty, it was slower...More

Thank David C
Response from RoyalBrockHotel, Guest Services Coordinator at Royal Brock HotelResponded 2 weeks ago

Thank you for taking the time to review our hotel! We're glad that you enjoyed our breakfast and found our Front Desk Staff helpful! We apologize for the orange juice - we'll be sure to pass the information along! We hope to see you again,...More

Reviewed 4 weeks ago

This is a dated-looking hotel that offers reasonable rates on the rooms. The room was basic but pleasant. It was well lit and had a small fridge. Free Wifi was included in the room and worked well. The worst part of the room was a...More

Thank ArtsTravelerer
Response from RoyalBrockHotel, other at Royal Brock HotelResponded 3 weeks ago

Thank you for taking the time to review our hotel! I'm sorry that we weren't able to meet your expectations. We appreciate all guest feedback and will be bringing the housekeeping and maintenance issues to the attention of the appropriate departments. To explain the chilly...More

Reviewed 4 weeks ago

I can’t find a complaint. The room was huge, there was easy, ample free parking, the pool was nice, the breakfast was really good with lots to choose from. The staff at the front desk was really nice & helpful.

Thank Merle12271959
Response from RoyalBrockHotel, other at Royal Brock HotelResponded 3 weeks ago

Thank you so much for taking the time to review our hotel! We are very happy that you enjoyed your experience here with us at the Royal Brock and hope to see you again soon! Shannon Fleming Guest Services Coordinator

Reviewed 20 January 2018

Stayed at this hotel for one weeknight. Check in was efficient; however on settling in the room, I noted the room smelled musty and saw mold along the patio door. The front desk was quick to resolve the issue and switch me to another room....More

Thank 712Renee
Response from RoyalBrockHotel, other at Royal Brock HotelResponded 3 weeks ago

Thank you for taking the time to review our hotel! We apologize for your initial room, it was promptly noted and our maintenance team was able to resolve the issue. We are glad that our front desk associate was able to quickly rectify the situation...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$65 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Guelph
#5 Business Hotel in Guelph
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$65 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Guelph
#5 Business Hotel in Guelph
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (12)
Room & Suite (14)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
NataliePag
15 August 2016|
AnswerShow all 2 answers
Response from BluePointer | Reviewed this property |
Good question. For the two times I have stayed, I don't recall being given a map... just verbal directions to the room. The registration desk is central to the two wings of the hotel. Our first room that was north of the... More
0
Votes
Room Tips
"If you want it more quiet ask for room that is not backing towards Gordon, the main road."
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"Third floor rooms are large with cathedral ceilings."
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"Find somewhere else"
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"Don't plan on using the pool."
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