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2017-10-29 2017-10-30
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    Royal Brock Hotel

    716 Gordon St, Guelph, Ontario N1G 1Y6, Canada
    Lowest prices for your stay
    2017-10-29 2017-10-30
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    Traveller (12)
    Room & Suite (10)
    Dining (3)
    • Excellent40%
    • Very good30%
    • Average20%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “gordon street” (7 reviews)
    “few stairs” (3 reviews)
    “stone road” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Outdoor pool
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    Reviews (306)
    There are newer reviews for Royal Brock Hotel
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    11 - 15 of 300 reviews

    Reviewed 6 June 2017

    I have stayed at the Brock before and I liked it. However, this time things have changed. The comforters on the beds are so lumpy that the beds look unmade. I makes the room look untidy. The breakfast also took a turn for the worse....More

    Thank 1Bubbles2
    Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 12 June 2017

    Hi 1Bubbles2, First let me apologize for your dissatisfaction. Our team at the Royal Brock prides itself in having every guest-stay a positive experience and we clearly dropped the ball. The comforter you are referring to was part of an entire new collection we brought...More

    Reviewed 12 May 2017 via mobile

    The room was large and very clean. This was listed as a Best Western Plus on some sites, but it is independent now. It looks like they are staring renovations. I'm sure it will look better from the outside with new signs and it's just...More

    Thank Darren M
    Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 25 May 2017

    Hello Darren M, Thank you for your response on Trip Advisor. We are working on making sure all of our sites across the internet read Royal Brock Hotel, so I appreciate you letting us know that we there are still some out there with outdated...More

    Reviewed 5 May 2017

    I should have clued in when I pulled up to the hotel... the lit-up sign was faded and you can hardly read the wording. Pictures on the website do not accurately depict the true condition of the hotel and rooms. My room was dirty, dusty...More

    2  Thank Anne B
    Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 10 May 2017

    Hello Anne B, Thank you so much for taking time to review the Royal Brock Hotel. I want to sincerely apologise for your unpleasant stay with us. We are in the midst of rejuvenating our product and we definately missed the mark with your stay....More

    Reviewed 5 October 2016

    We had booked a conference at this hotel a year in advance and 5 weeks before the event, the hotel contacted us to cancel our reservation. We found out that this hotel had contracted with the U.of Guelph to make the facility into a residence...More

    1  Thank Janice H
    Reviewed 10 September 2016

    stayed at this hotel mid august first impressions garbage container full to over flowing near main entrance and garbage here and there ..after check in noticed hair on sheet and dirty sheets ,they were changed when we complained ..foul smell in room asked for just...More

    Thank littlelou63
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    • Top amenities
    • Free Parking
    • Restaurant
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Outdoor pool
    • Price range
    • US$80 - US$116 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Guelph
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 102
    • Reservation Options
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    • Location
    • Canada >
    • Ontario >
    • Guelph
    • Also Known As
    • Best Western Plus Royal Brock Hotel And Conference Centre ,
    • Best Western Guelph ,
    • Ramada Guelph ,
    • Guelph Ramada ,
    • Royal Brock Hotel Guelph, Ontario
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    Traveller (12)
    Room & Suite (10)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (10)
    Bathroom (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    15 August 2016|
    AnswerShow all 2 answers
    Response from BluePointer | Reviewed this property |
    Good question. For the two times I have stayed, I don't recall being given a map... just verbal directions to the room. The registration desk is central to the two wings of the hotel. Our first room that was north of the... More
    Room Tips
    "Find somewhere else"
    Read review
    "Don't plan on using the pool."
    Read review
    "The hotel has three sections, so I am sure some of the rooms would be more of a standard hotel room but I..."
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    "Ask for a room furthest from both streets since it's located on a busy street corner. I expect the..."
    Read review
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