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We stayed here for a weekend, customer service was okay, breakfast was okay (nice they feed you for free) however they need more dining seats.
The room was outdated, furniture showing clear wear however the bed was extremely comfy! We also enjoyed the pool area,...More
Thank Brittany M
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites - GuelphResponded 1 week ago
Hi Brittany M,
Thank you for your review of our hotel and for staying with us. I appreciate the wonderful remarks regarding the level of customer service you received as well as appreciate our comfortable beds and clean hotel pool. We aspire to make your...More
Due to the fact that I'm an IHG gold member, I normally try and stay at holiday inn express whenever I get the chance. This place was no different, smaller than others that I've been too but the quality overall was the same. Spacious clean...More
the place is clean and comfortable. they have a small snack center which was good. we brought a blacklight to check the linens and they were all clean. free wireless worked well. seems like a good plce to stay
This is a good, solid HIX in a good location for business in SW Ontario, provided you have a vehicle with you. The rooms are clean, check-in/out is efficient, and everything works as it should. The small breakfast area is well-maintained. Parking is free and...More
Beware. The customer service was terrible. Upon check in they were rude. Stayed one night. Wanted to keep our 200.00 cash deposit because of a small spill of Coke on the sheets. Had several phone calls to management; they said they would keep 100.00 +...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites - GuelphResponded 13 March 2017
Thank you for leaving a review about your stay at our Holiday Inn Express Guelph, ON. I'd like to say sorry for the troubles you've experienced because of the issue with how our staff assisted you upon your check in and how your...More
US$122 - US$244 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Family Hotel in Guelph
#7 Business Hotel in Guelph
Non-Smoking Rooms ,
Number of rooms
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