Delta Hotels by Marriott Guelph Conference Centre
50 Stone Road West, Guelph, Ontario N1G 0A9 Canada
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Avg. C$299 /night, 3/24 - 3/25
C$359
per night
C$286
per night
C$212
per night
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About
#1 of 10 hotels in Guelph
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Discover Delta Hotels Guelph Conference Centre in the heart of Southwestern Ontario, steps away from the University of Guelph's main campus. With easy access to Highway 401 and close proximity to local attractions like Elora and St. Jacobs, our hotel is the perfect base to explore the charming countryside and nearby towns. Enjoy fresh, seasonal dining at our on-site restaurant Café Mason, take advantage of our flexible meeting spaces, and unwind in spacious rooms and suites with modern amenities. Delta Hotels Guelph Conference Centre has everything you need for a comfortable stay, whether for business or leisure.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Vending machine
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Dining area
Fireplace
Microwave
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Housekeeping
Interconnected rooms available
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English, French
Location
50 Stone Road West, Guelph, Ontario N1G 0A9 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 46 out of 100
46
Toronto Pearson Intl Airport
51 km•
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Kitchener-Waterloo Regional Airport
14.4 km•
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Rental Cars
36 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
Reviews
Traveller rating
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Detailed Reviews
We (my mother, husband & I) stayed at the Delta Guelph from September 29 to October 1 in a room where we required an accessibility shower. We were offered a standard queen with a fold out bed for the same cost as a regular double standard queen room. Overall the experience was excellent in terms of the staff & food while the accommodation had a few negatives but unfortunately the post-stay experience has been a negative. But I'll write more about this at the end.
The staff were friendly & helpful and in particular Daniel C & Steve.
Daniel upon meeting us serendipitously in the hallway after we had checked-in introduced himself and asked if we needed assistance as he saw that my mom was in a wheelchair. From that point on for the rest of our stay he was our one source for assistance that made our stay comfortable. His continuous friendly reminders if we needed anything to make our stay comfortable was more than lip service. Whenever we found small shortcomings in the accommodation he would efficiently rectify the situation if it was in his power to do so. Even after we left he has continued to provide assistance.
Another staff member was Steve at the Bar Mason who was polite and engaging. He met our every dining need and provided informed recommendations with regards to our menu choices. He provided direction as well when we indicated we wanted to have dinner with family from Guelph the next evening. Point to note, the food was tasty and varied and the top favourites among our family members were the Chicken & Dumplin’, Beef Rib Bolognese and the Coffee & Donuts!
Now for the 2 big negatives...there were small ones which were more annoying and were taken care of by Daniel.
1. The sofa bed had nothing that could be called a mattress. For our second night Daniel provided a second comforter to act as a mattress which reduced the feel of the metal springs but it was clear that the sofa bed we had needed to be replaced or repaired as some of the spring hooks would pop out if sat on the wrong way.
2. For each day or when you dine at Bar Mason, an authorization charge is made against your credit card. These charges are supposed to be reversed at the end of your stay. They haven't in our case. It has been 10 days since we left the hotel and I am still dealing with trying to get these charges reversed. To date I have had 3 long distance phone calls to the hotel...note there is no 800 number to the front desk so the calls are at my expense... and a call to my credit card company. Even Daniel tried to help but he doesn't work for Chase Payment Tech who he indicated was the source of problem.
Warnings:
1.Confirm that the sofa bed in Room 313 has a mattress or is comfortable at check-in
2.Keep a sharp eye on your authorization charges and check your credit card charges online daily
The staff were friendly & helpful and in particular Daniel C & Steve.
Daniel upon meeting us serendipitously in the hallway after we had checked-in introduced himself and asked if we needed assistance as he saw that my mom was in a wheelchair. From that point on for the rest of our stay he was our one source for assistance that made our stay comfortable. His continuous friendly reminders if we needed anything to make our stay comfortable was more than lip service. Whenever we found small shortcomings in the accommodation he would efficiently rectify the situation if it was in his power to do so. Even after we left he has continued to provide assistance.
Another staff member was Steve at the Bar Mason who was polite and engaging. He met our every dining need and provided informed recommendations with regards to our menu choices. He provided direction as well when we indicated we wanted to have dinner with family from Guelph the next evening. Point to note, the food was tasty and varied and the top favourites among our family members were the Chicken & Dumplin’, Beef Rib Bolognese and the Coffee & Donuts!
Now for the 2 big negatives...there were small ones which were more annoying and were taken care of by Daniel.
1. The sofa bed had nothing that could be called a mattress. For our second night Daniel provided a second comforter to act as a mattress which reduced the feel of the metal springs but it was clear that the sofa bed we had needed to be replaced or repaired as some of the spring hooks would pop out if sat on the wrong way.
2. For each day or when you dine at Bar Mason, an authorization charge is made against your credit card. These charges are supposed to be reversed at the end of your stay. They haven't in our case. It has been 10 days since we left the hotel and I am still dealing with trying to get these charges reversed. To date I have had 3 long distance phone calls to the hotel...note there is no 800 number to the front desk so the calls are at my expense... and a call to my credit card company. Even Daniel tried to help but he doesn't work for Chase Payment Tech who he indicated was the source of problem.
Warnings:
1.Confirm that the sofa bed in Room 313 has a mattress or is comfortable at check-in
2.Keep a sharp eye on your authorization charges and check your credit card charges online daily
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Date of stay: September 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great hotel in a good location with a good restaurant. The woodfired pizza is delicious. My only complaints are the strong perfume smell of air freshener they use in the lobby and weak wifi. For those of us with allergies the air freshener is almost unbearable. I held my breath from the elevator to the outside doors. The wifi was really poor, so much so that I used my phone data. This is surprising given it’s a major chain and we haven’t had wifi problems in other Marriott hotels.
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip: If perfume triggers a migraine beware of the strong air freshener spray used in the entrance and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Delta Hotels Guelph Guelph, Marketing at Delta Hotels by Marriott Guelph Conference Centre
Responded Aug 17, 2024
Dear swmbo66, On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Jesse Szostak jesse.szostak@deltahotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check-in was a nice experience with the front desk person welcoming me as an Elite Marriott Rewards member, and looking up to remind me that I had stayed there 6 years ago. My room was nice with a nice view, and while the hotel has a gym of its own, they also provide guests free access to a large full-fledged gym within walking distance. Service in the restaurant was outstanding for both dinner and breakfast that I went for. I enjoyed the stay.
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Make sure to ask for a free pass to the full-fledged gym within walking distance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms are run-down, not clean. No safes in any rooms. The shower rod was rusted and the room was filthy. We will never stay here again. We were so disappointed, especially given the room-rate for 2 days. Marriott Hotels the parent company, need to renovate all rooms, have housekeeping standards in place and add room safes.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Delta Hotels Guelph Guelph, Marketing at Delta Hotels by Marriott Guelph Conference Centre
Responded Sep 25, 2024
Dear TPBedik, Thank you for taking the time to let us know about your experience while staying with us. Your experience on your recent stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel's leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Jesse Szostak Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Be aware that if you book an inclusive breakfast, you're given a financial limit which is only revealed to you when you check out. Breakfast is in a small adjoining cafe with prices given on a menu, but you're only told when you check out that if what you chose exceeded their limit, you have to pay an "overage". I booked through booking.com and there was no mention of a financially restricted "inclusive" breakfast - do they expect guests to sit at breakfast with a calculator? Not what you'd expect of a big hotel.
The bedroom was tired looking and the air-conditioning unit very noisy. The sheets were clean but very creased - it looked as if the housekeeping staff couldn't be bothered.
A very disappointing stay and I would never stay there again.
The bedroom was tired looking and the air-conditioning unit very noisy. The sheets were clean but very creased - it looked as if the housekeeping staff couldn't be bothered.
A very disappointing stay and I would never stay there again.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed at the Delta Marriott this past weekend for a dance competition. I am a Marriott Bonvoy member and have always had good experiences at these chains however, this particular one fell short. The queen size bed mattresses in our room seemed to cave into the middle. If there are 2 people sleeping on one you both basically roll into the middle of the bed thus creating a very sleepless night. This was unacceptable for us. The sheets on the bed had holes in them as well. I also paid $50 for a 4pm checkout. When doing the transaction for this I was not informed that I would have to come back to the front desk to get our key re-programmed. So we were locked out of our room and when my husband when down to the front desk to inquire, the staff member’s response was, “ well why didn’t you come and down and get your room key re-programmed”? I felt this was very inappropriate…perhaps the more professional response would have been, “I’m sorry sir, let me take care of that for you”. This Marriott needs to look into upgrading their mattresses and perhaps re-train staff.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Delta Hotels Guelph Guelph, Marketing at Delta Hotels by Marriott Guelph Conference Centre
Responded Mar 12, 2024
Good afternoon DayTrip17004864406, Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Delta Guelph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel doesn’t match up with the standard I’m used to from a Delta property. The lobby was inviting & welcoming. However, one of the beds in the room had a visible sag. It was the most uncomfortable sleep I’ve had in a hotel. I didn’t ask to change rooms at first because laying on it quickly didn’t seem too bad. However, it was not at all comfortable. The bathroom had a pocket door separating the toilet and shower from the vanity and sink. I did bring the bed situation to the attention of the front desk staff when I checked out, and the response I received was more unsettling than my poor sleep. When I told them about my poor night and the bed sagging the person at the front desk just said “ok thanks” and barely acknowledged me. The guest experience is severely lacking here. I would consider other options before staying here.
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Delta Hotel Guelph, Owner at Delta Hotels by Marriott Guelph Conference Centre
Responded Oct 24, 2021
Good Morning lala155021, I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident. I hope you choose to stay with us again, whenever your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The General impression as you walk in is a somber, angular visual theme, not too welcoming. Our room had the same vibe. It was well kept and the bed was really comfortable, but the air conditioning was noisy and kept us awake ‘til we gave up and shut it down. Breakfast is a joke: a stall near the reception selling mediocre, supposedly Starbucks branded items to be eaten held in your hand, that had to be heated in an oven and consumed sitting at an empty table nearby.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 3 nights on business travel. Rooms were a bit worn but clean..until on my last night I saw a many legged insect crawl over the bed sheets. Front desk accommodated a room change late at night because of this which I appreciated. Breakfast in restaurant was good, but my only complaint is that there were a lot of small flies around the front of the area the two different times I ate there. Between this and the hotel room gives me the impression that greater pest control is needed. Would have given 3 stars of it had not been for good customer service at front desk and at restaurant.
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Date of stay: July 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Delta Hotels Guelph Guelph, Marketing at Delta Hotels by Marriott Guelph Conference Centre
Responded Aug 25, 2024
Dear BeachTraveler6780, On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership teams as a way of celebrating the great guest experiences we delivered. The concerns with the pest control will be investigated and taken care of. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Jesse Szostak Front Office Supervisor jesse.szostak@deltahotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Delta was easy to find. Lots of parking (paid mind you but lots of it). The hotel was nice and clean and modern. Our room was nicely made up with the lights and tv on to great us with a personalized message. It was very quiet and all amenities were close by. We will stay here again the next time we are in town. If the restaurant and coffee bar staff were as attentive as the other hotel employees this would be an easy 5 stars
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Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel itself does not have a pool. However you are given free membership to the gym next door which has a large pool and great workout facilities.
There is no pool. Sorry.
No. Unless it's something that's been added in the last 3 months. From what I understand, this property was just being integrated into the Marriott system (for earning points) this month.
Good day. All Delta Hotels and Resorts are pet friendly. We do accept pets approximately 50-60 pounds in weight. Please be advised that there is a weekly pet cleaning fee that is automatically applied to the bill. We hope to see you and your Boxer at the hotel soon!
St. Joseph's is approximately an eleven minutes drive away from Delta Guelph. I would recommend taking a taxi as you do have to pay for parking. It should cost approximately $15-$20 for a taxi ride, maybe more depending on traffic.
"If perfume triggers a migraine beware of the strong air freshener spray used in the entrance and lobby."Read full review
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PRICE RANGE
C$248 - C$340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta guelph hotel and conference centre, delta hotel guelph, guelph delta
FORMERLY KNOWN AS
Delta Guelph Hotel and Conference Centre
LOCATION
CanadaOntarioGuelph
NUMBER OF ROOMS
148
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Delta Hotels by Marriott Guelph Conference Centre
Which popular attractions are close to Delta Hotels by Marriott Guelph Conference Centre?
Nearby attractions include Physics Observatory Telescope (0.6 km) and Art Gallery of Guelph (1.1 km).
What are some of the property amenities at Delta Hotels by Marriott Guelph Conference Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Delta Hotels by Marriott Guelph Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Delta Hotels by Marriott Guelph Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Delta Hotels by Marriott Guelph Conference Centre?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Delta Hotels by Marriott Guelph Conference Centre?
Conveniently located restaurants include Manhattans, The Shakespeare Arms, and Beertown Public House Guelph.
Are there opportunities to exercise at Delta Hotels by Marriott Guelph Conference Centre?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Delta Hotels by Marriott Guelph Conference Centre?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Delta Hotels by Marriott Guelph Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Delta Hotels by Marriott Guelph Conference Centre offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Delta Hotels by Marriott Guelph Conference Centre?
The staff speaks multiple languages, including English and French.