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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 21-02-17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-02-17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 22 in Hamilton
Location
Cleanliness
Service
Value
Conveniently located an easy six minutes from Lake Ontario, Confederation Beach Park, Skyway Park, and Wild Waterworks in one of the fastest growing cities in the Greater Toronto Area, Sandman Hotel Hamilton offers 209 guest rooms halfway between Toronto and Niagara Falls. Each of the beautifully appointed guest rooms and suites offer complimentary high-speed Wi-Fi along with access to an indoor heated swimming pool, whirlpool, and fitness facilities. Whether visiting Hamilton for business or with family, Sandman is always the smart choice. Unlock exclusive offers with savings up to 30% by using promo code ‘LUCKY13’, earn Lucky13 stamps and fast track your way to a free night stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Parking
Wifi
Hot bath
Breakfast available
Meeting rooms
Non-smoking hotel
Dry cleaning
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Special Offer:Save Up To 40% This Summer | Summer Savings with Sandman
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
24Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
560 Centennial Pky N, Hamilton, Ontario L8E 0G2 Canada
Getting there
Rental CarsSee car hire from US$39/day
128Reviews5Q+A13Room tips
Reviews
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Most Recent
This is not so much about the room or the service as it is about getting ^%#$% price wise .The room was nice and the front desk service was OK. I even got an upgrade, The room was listed at a price of $208. Unfortunately I paid $539.43. I had booked for 2 nights. Upon arrival I told them that I only needed the room for 1 night. I was told that I could not cancel the 2nd night because I booked with a 3rd party. They were right, however beware, I booked through the Sandman website and it linked me to the 3rd party called RESERVATIONS,Com. The net is that I paid $539.43 for a room that should have cost me $208.00. BEWARE WHEN YOU BOOK THIS PLACE THAT YOU DO NOT USE A 3RD PARTY SUCH AS RESERVATIONS.COM Sorry to write such a lousy review, but I paid way too much for a hotels stay and since I could not even have dinner at Denny's because at was closed at dinner time…
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: Phone them. Dobnot rely on their website
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Helpful
We stayed there recently and on our first night there was no hot water. Queried this with reception who said the hotel is full so "let it run". 45 minutes later it was tepid. On checkout the water was too hot and we couldn't turn it down! Reception just said "sorry about that...." Additionally I have queried a transaction on my credit card account and, 5 days later, still waiting for a response
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Date of stay: April 2022
Value
Cleanliness
Service
Room Tip: Stay somewhere else
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Helpful
I am writing a review to warn those who want to book this hotel that there are major hot water issues at this property. I stayed at this hotel last night and was very disappointed there was no hot water available during my entire stay. I called the front desk and was advised they will turn up the hot water tank. The hotel was pretty much at capacity last night and they couldn't think of maxing out the hot water??? At $279/night, one would expect they can at least take a warm shower. I also had to park my car near the Walmart and walk over since there was no parking available. Not what I wanted to do at 1:00a.m. This is not worth the price I paid to stay here. I was offered a 50% refund but it really didn't help the fact that I couldn't take a shower which was very important after a very long day/night yesterday. Very disappointed.…
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Date of stay: April 2022Trip type: Travelled
Helpful
Decided to try a new hotel chain while on business. This hotel was ideally situated with adjoins two restaurants. Room was spacious, extremely clean and well appointed. Front desk staff was pleasant and very friendly to guests. Check in was quick and hassle free. Room was comfortable, quiet and very modern. Will stay here again. Negative. Parking.
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Date of stay: March 2022Trip type: Travelled
Helpful
Response from Sandman Hamilton, General Manager at Sandman Hotel Hamilton
Responded Mar. 28, 2022
Dear Guest Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. Please keep us in mind for your future visits. Regards, Sandman Guest Services
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I’ve stayed in multiple sand man hotels, this was nothing like any others. The manager George was incredibly rude and in accommodating. The front desk staff lied in multiple occasions, causing me to book a second room at their advice wasting money. I didn’t get the room upgrade I paid for. The room was freezing, and dirty. There was old coffee in the coffee maker, no toilet paper, few towels and garbage debris everywhere. Horrible horrible experience. While my experiences at other sandman’s have been very good, the recent experience at the sandman Hamilton was enough to never stay at one ever again.
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Sandman Hamilton, General Manager at Sandman Hotel Hamilton
Responded Mar. 10, 2022
Thank you for choosing to stay at the Sandman Hotel Hamilton and taking the time to leave us with your feedback. All of your comments are appreciated. We sincerely regret to hear that we could not meet your expectations. I would love to be contacted for a follow up on your reservation. Please feel free to reach out to us as we promise to do our best to meet your expectations on your next trip. Regards, Sandman Guest Services
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Stayed here for 2 nights for my daughters wedding, staff was very friendly and accommodating. I was a little concerned because all our quest needed early check in due to wedding being at 4 and shuttle pick up 3:20 but all rooms were ready early for them to check in prior to shuttle pick up. Thought the king suite might have been a little bigger but served its purpose, had balcony which was nice.
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Date of stay: October 2021
Rooms
Location
Service
Helpful
Response from Sandman Hamilton, General Manager at Sandman Hotel Hamilton
Responded Oct. 29, 2021
Dear kerr736, Thank you very much for taking the time to write us a review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. We appreciate your kind feedback and will be sure to pass them along to the staff. Please keep us in mind for your future visits. Regards, Sandman Guest Services
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No friendly faces, terrible service actually the worst I've ever experienced in a hotel ever. Damage to door in room. So many bugs IN the room, almost like fruit flies. Calking not filled in behind sink in room bathroom. For $200/night.... not impressed at all. Would have preferred to spend on a cheap hotel, probably would have gotten better service. Stale cigarette smell in lobby.
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Date of stay: October 2021Trip type: Travelled
1 Helpful vote
Helpful
Response from Sandman Hamilton, General Manager at Sandman Hotel Hamilton
Responded Oct. 9, 2021
Thank you for choosing to stay at the Sandman Hotel Hamilton and taking the time to leave us with your feedback. All of your comments are appreciated. We sincerely regret to hear that we could not meet your expectations. I would love to be contacted for a follow up on your reservation. Please feel free to reach out to us as we promise to do our best to meet your expectations on your next trip. Regards, Sandman Guest Services
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We stay here all the time. Very clean, friendly staff and lots of restaurants near by. We like to stay at this location in Hamilton because it has enough parking for my husbands commercial vehicle to park. It also has a Walmart next to it for when he needs to get prepared to hit the road long haul again.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sandman Hamilton, General Manager at Sandman Hotel Hamilton
Responded Sep. 21, 2021
Dear owakk5rjh6, Thank you very much for taking the time to write us a five star review from your recent stay at the Sandman Hotel Hamilton. I'm happy to see that you were satisfied with your experience - that is our goal. We appreciate your kind feedback. Please keep us in mind for your future visits and we hope to see you again soon! Regards, Sandman Guest Services
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I was a bit disappointed in the cleanliness of my room. The drapes and couch were covered with dog fur, which as a non-dog owner, I found rather unpleasant. Additionally, I removed a cushion on the couch in order to retrieve something I had dropped and was appalled at the amount of dust/hair/fur that was in the crack of the couch. My door did not close fully unless pushed/pulled all the way which was a bit unnerving, while the room across the hall closed very easily it slammed whenever my neighbour returned (which distributed my sleep). The freezer was so full of frost, there wasn't much space to put any food (which was fine for my short stay, but would be inconvenient if I was starting longer.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Sandman Hamilton, General Manager at Sandman Hotel Hamilton
Responded Sep. 19, 2021
Dear Clauzon13, Thank you for choosing to stay at the Sandman Hotel Hamilton and taking the time to leave us with your feedback. All of your comments are appreciated. We sincerely regret to hear that we could not meet your expectations. We will be sure to address the issues you have shared with us to the appropriate departments in order for improvement. I would love to be contacted for a follow up on your reservation. Please feel free to reach out to us as we promise to do our best to meet your expectations on your next trip. Regards, Sandman Guest Services
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We came for a quick getaway, and really appreciated the cleanliness of the room, the comfortable pillow-top mattress, and nice shower. Having a Moxies right next door meant we could have a fun meal and walk back to our room. Had a nice time!
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sandman Hamilton, General Manager at Sandman Hotel Hamilton
Responded Sep. 16, 2021
Dear Winona Z Thank you for staying with us and taking the time to leave us a review! I'm glad to hear that you enjoyed the convenience of our onsite restaurant Moxie's Grill & Bar. We are especially happy to see that you enjoyed the comfort and cleanliness of your suite! It was a pleasure to have you stay with us and hope to see you again in the future. Regards Guest Service Manager
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PRICE RANGE
US$121 - US$219 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioHamilton
NUMBER OF ROOMS
208
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Claim Your Listing Frequently Asked Questions about Sandman Hotel Hamilton
Which popular attractions are close to Sandman Hotel Hamilton?
Nearby attractions include Wild Waterworks (1.0 km), Confederation Beach Park (1.0 km), and Adventure Village (1.2 km).
What are some of the property amenities at Sandman Hotel Hamilton?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sandman Hotel Hamilton?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Sandman Hotel Hamilton?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Sandman Hotel Hamilton?
Yes, free parking is available to guests.
What are some restaurants close to Sandman Hotel Hamilton?
Conveniently located restaurants include Moxies, Pita House, and The Himalya Restaurant.
Are there opportunities to exercise at Sandman Hotel Hamilton?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Sandman Hotel Hamilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sandman Hotel Hamilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Sandman Hotel Hamilton?
Many travellers enjoy visiting The Cotton Factory (6.5 km).
Is Sandman Hotel Hamilton accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.