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Sheraton Hamilton Hotel

Booking.comUS$100*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Hamilton Hotel
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652 Reviews from our TripAdvisor Community

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Showing 639: English reviews
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Harriston, Canada
Reviewed yesterday NEW

Stayed at the hotel for the weekend. The rooms were very clean and the staff were very friendly and accommodating. I really enjoyed the fact that it was attached to the Mall and so many amenities. We had a chance too use the pool and gym an would give it a 2 thumbs up for cleanliness.

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Thank jmarquardt2015
Terrace, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 28 October 2016

Right from the first person (Cindy) I talked to at the reception desk till the end of my stay, I have to say it was a great experience. Every single employee was courteous, helpful and had a smile. Must be a good place to work at. I flew into Toronto on a red eye flight so got to the hotel...

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1Thank Darwin E
About Hotel's Favourite Review
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Darwin E, We truly appreciate your kind review! Thank you for your wonderful comments on our staff, and we are delighted to hear that Cindy was able to provide you with a warm welcome after your Red Eye flight. We will be sure to congratulate Cindy on her outstanding Guest Service. It sounds like you thoroughly enjoyed your visit...

Reviewed 2 days ago NEW

Location was good didn't like that you also had to pay for parking on top of 200 a night room! The bed I had was super soft and had a really bad sleep. However room was clean and like that they have a pool!

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Thank daniellegallupe
Reviewed 2 days ago NEW

The pool was awesome the gym was excellent the hotel was very clean the location with the mall connected was excellent I went down to the bar in the mall and it was nice that I didn't have to drive overall I can't wait to come back. This trip was for a bowling tournament and the location of the alleys...

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Thank boostveen2434
Ontario
Reviewed 3 days ago NEW

I was quite happy with my recent stay at the Sheraton Hotel in Hamilton. It is perfectly located right downtown Hamilton and most things are within walking distance. I also liked that it was connected to the Jackson Square mall, which allowed for lots of decent food selection and a place to walk when it was pouring rain outside. My...

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Helpful?
Thank JukeboxMama
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings JukeBoxMama, Thank you for your kind feedback about our hotel and staff. We are happy to hear that your stay was pleasant and that our location and proximity to restaurants were convenient for you when it was raining. We hope to see you again when you travel back to Hamilton. Syed G.

Coldwater, Ontario
Reviewed 4 days ago NEW

we enjoyed our stay at the Sheraton Hamilton hotel and would return to it pool was nice and hot tub was good room was nice and clean and the bathroom was very clean the only draw back was the parking I never understand why you have to pay for parking when you stay at the hotel

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Thank pamperedpets
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings pamperpets, Thank you for your kind feedback about our hotel and pool. We do have parking packages available so we recommend the next time you stay with us you look into that so you aren't required so pay so much for parking. Regards, Syed G.

Scarborough, Canada
Reviewed 5 days ago NEWvia mobile

I had an amazing time, nice hotel and loved the attached mall. Clean rooms, nice beds, huge pool, hot tub, nice restaurants, Location is great and amazing staff. Art gallery, Starbucks Coffee in the lobby, night entertainment.

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Thank Tahir A
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings Tahir A, Thank you for your kind feedback about our hotel. We are happy to hear our hotel, location, and staff made your stay memorable. We hope to see you again when you're back in Hamilton. Regards, Syed G.

Sudbury
Reviewed 6 days ago NEW

Location was excellent for attending concert at First Ontario Concert Hall - venue located right across the street. Very clean establishment and super friendly staff! Definitely would stay here again.

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1Thank Andrea P
Bronx, New York
Reviewed 6 days ago NEW

I will recommend Sheraton hotel to my friends I had no problem great service also I did not have a reservation that what Made it more interesting the king size bed the bathroom big elegant I just love the room service excellent

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Thank dianne631
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings dianne631, Thank you for your kind feedback about our hotel and staff. We are happy to hear that even though you did not have a reservation we were able to meet your needs. We hope to see you again soon. Regards, Syed G.

Guelph, Canada
Reviewed 1 week ago NEW

It is the first time that I have ever been into a Sheraton hotel, and the reason is or was that I always stayed away, because I thought that they were luxury class hotels, but this time I was sent by my employer to get some trainning, then I realized for many small details that this particular one is a...

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Thank rodrigoarango
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings rodrigoarango, Thank you for your feedback about our hotel. We are happy to hear that you would come back and visit us and we will take your feedback to improve our services. We hope that we can improve on your stay the next time your travels bring you back to us. Regards, Syed G.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Chagall's Restaurant
Chagall's Restaurant
Cuisines: American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more   less 

Additional Information about Sheraton Hamilton Hotel

Address: 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: $149 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Sheraton Hamilton Hotel Ontario
Hamilton Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hamilton Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Hamilton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They offer "TheGreen Choice" card, or something like this to hang out outside the door handle, to save water, energy, less detergents used, etc where you get a CAD$5 to use in any of the two hotel restaurants or 500 SPG points if you fully forfeit housekeeping for one day. I did it one day, just too try, I don't soil much though. It did not affect me in any way. I lef CAD$3 a day for the housekeeping person every day I”
rodrigoarango, 21 Apr 2017 | Read review
“Stayed in 1613, room had a lovely view.”
carpathic, 21 Apr 2017 | Read review
“Fridges are not automatic in regular rooms but are available on request though we have known friends who were unable to get one during extremely busy times.”
61wesleyt, 16 Apr 2017 | Read review
“Overall good stay”
robertmV6648KU, 14 Apr 2017 | Read review
“Pool and hot tub are on the 3rd floor.”
markpE6268WI, 10 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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