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Sheraton Hamilton Hotel

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1 room 2 adults 0 children
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Sheraton Hamilton Hotel
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603 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Reviewed 5 days ago NEWvia mobile

Stayed at this hotel during a weekend trip to Hamilton with friends. It's dated, but clean. It's in a central location, but the one thing they could probably do better is police the front entrance. Lots of panhandlers around. Overall, a good place to stay, be it for a night or a week.

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Thank mwp2930
surabaya
Reviewed 1 week ago via mobile

We stayed for 8 nights. Best location at Jackson Square...conected to D Loyd Jackson Square, Hamilton Farmers Market, Hamilton Public Library and Hamilton City Center. Many cafe/resto near the block just minutes by walking. Nice staffs but one or two. Hotel looks old but still ok. Fair price too.

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Thank eljees
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear eljee's Thank you for your recent review of the Sheraton Hamilton. It is a pleasure to hear that you enjoyed the hotels proximity to vital Hamilton attractions. We value your feedback on our staff and will be sure to recognize their efforts to better enhance your stay. We welcome you back to Hamilton in the very near future. Sincerely,...

Toronto, Canada
Reviewed 1 week ago

I get to this hotel quite a bit for work. Its a nice, clean, comfy hotel. The club lounge is great, the rooms are nice, and the location is perfect. Love the pool as well, great get away. Cindy and Sebastian at check in are super friendly and always try to help accommodate special requests (I do 50 or so...

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Thank torontocpl
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear torontocpl, We are thrilled to hear that you visit the Sheraton Hamilton Hotel frequently on your work travels and have made us your home away from home. It is always fantastic to hear that your found our staff accommodating and we will be sure to recognize Sebastian, Cindy and Mina and reward them for their guest service excellence. We...

Chandigarh, India
Reviewed 2 weeks ago

Room was good ,view from room was good as i can see lake( far in sight) from the room window.The best thing about this hotel is Starbuck coffee in room . 1)Next to hotel was mall(don't remember its name).But it has very big supermarket for food,saloons ,shops etc. 2)It has Starbucks near reception and way to mall from Starbucks. 3)Room...

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Thank sonia d
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Sonia D, We are please to hear that you had a fantastic visit here with us at the Sheraton Hamilton Hotel. It is wonderful to hear that you had the opportunity to enjoy all the in amenities inside the hotel and the convenience of the Jackson Square Shopping Center attached to the hotel. We look forward to welcoming you...

Reviewed 3 weeks ago via mobile

Stayed here one night with my son's hockey team. Was met by very pleasant, helpful staff. Was told that my room wasn't quite ready (was checking in early), gave me my parking pass and told me they would call up to room where I would be waiting, then kept me updated on status of room. Couldn't ask for any better...

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Thank Tim D
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Tim D, Thank you for your wonderful review of the Sheraton Hamilton and we are exceptionally please to hear such great comments about our staff. We strive to ensure that every guest has a wonderful experience from check-in to check-out. We appreciate your comments and feedback and will continue to make improvements. Happy New Year! Best wishes,

Reviewed 4 weeks ago

The Sheraton Hamilton is clean and modern and in a great central location. The contemporary decor made me feel like I never wanted to leave, but for me the sign of every great hotel is the staff. Nowhere have I found friendlier people than at the Sheraton Hamilton. A special thank you to Afton and Michelle, the staff at the...

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2Thank Ian S
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Ian S, Thank you for your fantastic review of the Sheraton Hamilton Hotel. We are pleased to hear that you enjoyed the contemporary decor of the guest room and that our staff were able to make you feel like family while travelling. We will be sure to recognize both Afton and Michelle for their outstanding customer service. We at...

Coventry, United Kingdom
Reviewed 14 December 2016

Excellent (indeed enormous room) with good amenities. Hotel pool and gym are well worth checking out. The food was good value. Nothing really to report in terms of downsides. Handily located in the downtown area.

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Thank RichardWoodward162
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear RichardWoodward162, We sincerely appreciated your feedback on the Sheraton Hamilton Hotel. We are delighted to hear that you found your accommodations comfortable and enjoyable on your recent visit. We wish you and your family a wonderful Holiday Season and Happy New Year! All the best,

Oakville, Canada
Reviewed 12 December 2016

Hotel was close to everything I wanted to see, and the downtown. It's in kind of a sketchy area and looks a bit run down but the rooms were clean and staff were friendly. I would recommend it if you're looking for a cheaper option close to downtown.

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Thank CdnTravelr13
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear CdnTravelr13, Thank you for your review of the Sheraton Hamilton. We are pleased to hear that you found your room to be clean and the staff to be friendly. We wish you and your family a warm and safe Holiday Season and a Happy New Year. Warm regards,

Tokyo Prefecture, Japan
Reviewed 5 December 2016 via mobile

This place has all the typical features and quality of a Sheraton hotel. Rooms are spacious, clean and comfortable. All standard amenities and services available. Good restaurant in the hotel and many more nearby. And the rate was one third of the Sheraton at YYZ. Great choice if you have to stay in downtown Hamilton.

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Thank Craig C
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Craig C, Thank you for your wonderful review of the Sheraton Hamilton. We are please to hear that you found your room spacious, clean and comfortable during your recent visit with us. We look forward to welcoming you back soon and wish you a wonderful Holiday season and a Happy New Year! All the best,

Reviewed 4 December 2016

I have stayed here several times over the past twenty years. It is one of the best hotels in downtown Hamilton and very affordable, especially when compared to downtown Toronto. The parking garage under the building is very convenient. There are complete amenities and services available. Good restaurant in the hotel and many more in the adjacent indoor mall (Jackson...

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Thank Craig C
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Craig C, We sincerely appreciated your continued loyalty and we are honored that you have been apart of the Sheraton Hamilton experience over the last twenty years. We are proud to continually upgrade features within our guest rooms to ensure we are providing the most relaxing and accommodating stay and we're pleased to hear you have noticed. We extend...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Chagall's Restaurant
Chagall's Restaurant
Cuisines: American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more   less 

Additional Information about Sheraton Hamilton Hotel

Address: 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: $143 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Sheraton Hamilton Hotel Ontario
Hamilton Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hamilton Hotel staff and other travellers.
7 questions
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Questions? Get answers from Sheraton Hamilton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a high corner”
 of 5 bubbles torontocpl, 8 Jan 2017 | Read review
“Ask for a room on a higher floor for rooms with a view of the harbour.”
 of 5 bubbles CdnTravelr13, 12 Dec 2016 | Read review
“high floors have better views, but all are good”
 of 5 bubbles G9428GPcraigc, 4 Dec 2016 | Read review
“Restaurant has some fantastic food, and offers an upscale, yet casual dining experience. Chelsea is really fantastic.”
 of 5 bubbles Q5344MHchrisp, 29 Nov 2016 | Read review
“Upper floors on the north side have a great view of the harbour!”
  • The Convention centre and Hamilton Place to left, the AGH to the right! Literally across the str
 of 5 bubbles martinusg2014, 20 Nov 2016 | Read review
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