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Sheraton Hamilton Hotel

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Sheraton Hamilton Hotel
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616 Reviews from our TripAdvisor Community

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Showing 603: English reviews
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Wyoming, Canada
Reviewed yesterday NEW

We stayed at this hotel this past weekend for a girls hockey tournament in Brantford and it was great. Comfy beds, clean and updated rooms. Super easy and friendly check in. The pool was warm and very child friendly. Underground parking was nice and easy. Couple of things - toilet paper holder was a little far away from the toilets...

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Helpful?
Thank karennead
Hamilton, Canada
Reviewed 4 days ago NEW

Pros: -Located in the middle of downtown Hamilton. It's attached to Jackson Square, which isn't the nicest mall, but it gives you easy access to shops and restaurants. First Ontario Place is nearby as well as theatres and art galleries. -Early check-in if your room is available. -Quiet. I was on the ninth floor and I didn't have any issues...

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Helpful?
Thank darkERA
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings darkERA, Thank you for your positive feedback about our hotel, it makes us happy to hear about the things that made your stay great. We are sorry to hear about the experience you had with our rooms, we are currently in the process of renovating our rooms to make the hotel more appealing to our guests. We look forward...

Ontario
Reviewed 1 week ago

I have had the best stays at this hotel and the meals in the restaurant are delicious and well priced, rooms are clean and quiet as well the location is so central and near to why I travel to Hamilton, they had no problem with my service dog and even gave me a small gift for him upon check in....

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Helpful?
Thank thesaranader
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Greetings thesaranader, Thank you for your kind review of our hotel. We are thrilled to hear that you enjoyed so many aspects of your stay. We greatly appreciate your mention of our team and we will be sure to recognize them for their efforts. We look forward to welcoming you back in the near future! Warm Regards, Syed G

Ottawa, Canada
Reviewed 1 week ago via mobile

Stayed 2 nights while attending a conference. Hotel Staff interaction was quite positive (especially my check in). My room had all that I needed and the bed was super comfortable. The only minor complaint was that the room lighting is not great and no electric plug in outlets beside. I also used the Health club and found it to be...

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Helpful?
Thank CupacakaTMC
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear CupacakaTMC, Thank you for your wonderful review of the Sheraton Hamilton Hotel. We are delighted to hear that you had a positive experience with our staff and that you found your room to meet all your accommodation needs while in staying with us. We are always looking for Feedback from our guest in how to better enhance their stays...

Richmond, Canada
Reviewed 1 week ago

Reasonable sized and clean bedrooms, bathrooms. Good front desk reception and checkout. Could hear voices through wall from adjacent room. Package, including onsite parking, is competitively priced for Hamilton. Onsite restaurant provided good quality food with prompt service. Near GO station. However no GO trains outside of morning rush hour into Hamilton.

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Helpful?
Thank Richard0828
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Richard0828, We appreciate you taking the time to review your experience at the Sheraton Hamilton Hotel and are delighted to hear of your positive experience with us. It is great to hear that you had the opportunity to select one of our most popular packages at the property and that you enjoyed our onsite amenities. We extend a warm...

Ajax, Canada
Reviewed 1 week ago

On a monthly basis our company has several employees that stay at this hotel, I am one of them. Every month we are greeted by friendly staff and they remember that we come monthly and are eager to make us feel welcome. Cindy is always helpful, friendly and remembers my name. Rooms are always clean, we always have at least...

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Helpful?
Thank GNB55
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear GNB55, We are delighted to hear of your positive experiences during your frequent stays with us at the Sheraton Hamilton. We pride ourselves on our commitment to our guest and we are pleased to hear that our staff have been doing a fantastic job -- We will be sure to recognize their continued efforts. We are here to ensure...

Reviewed 2 weeks ago

Stayed here overnight for an interview. Very reasonably priced. We arrived late at night and parked in the underground parking. Be aware that if you have a tall car it probably won't fit in their parking. Check in was smooth. Hotel itself appears quite run down with a lot of peeling paint, worn out furniture. Free bottled water with the...

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Thank Sarah H
San Francisco, California
Reviewed 2 weeks ago

The Sheraton Hamilton is centrally located next to the Convention Center and has indoor access to a large shopping center. The rooms are spacious, very clean and nicely furnished. The bathrooms are large with huge showers and wonderful new fluffy bath sheets. The club is large with sweeping views of the city and bay. It offers a nice complimentary breakfast...

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Helpful?
Thank Debbie S
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Debbie S, Your wonderful review of the Sheraton Hamilton is greatly appreciated. We are pleased to hear that you had such a wonderful experience during your recent visit with us and we are overjoyed to hear that Mina and our staff was exceptionally friendly and helpful. We continue to encourage our staff on their exceptional customer service and will...

Waterloo, Canada
Reviewed 2 weeks ago

We booked this hotel with a hockey team. In amongst our rooms was a room where strange men would come in and out all day for obvious drug deals and another room for longer visits with 2 women. There was no security stopping random drug addicts from entering. Scary in amongst a bunch of 7and 8 year old girls. When...

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Helpful?
1Thank 236laurie
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear 236laurie, We're sorry to hear of the issues you encountered and that you weren't happy with your experience once you arrived at the hotel. We have connect with your Booking Agency to ensure all request were communicated properly and to address your concerns. It is always our intention to meet all group request, although as there are a limited...

Saint John, Canada
Reviewed 2 weeks ago via mobile

We had a great stay at the Sheraton Hotel in Hamilton. We were there for a wedding and ordered room service as soon as we got in the room/while we got ready. Had the fish tacos and coconut shrimp and highly recommend both. We upgraded our room; corner room with king bed. We also called ahead and requested an early...

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Helpful?
1Thank bayoffundy
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear bayoffundy, Thank you for your wonderful review of the Sheraton Hamilton. We are pleased to hear that you enjoyed your upgraded room and that we were able to accommodate your early check-in. It is our mission to ensure that our staff provided a friendly and accommodating atmosphere and we are pleased to hear this was your experience. We look...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Chagall's Restaurant
Chagall's Restaurant
Cuisines: American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more   less 

Additional Information about Sheraton Hamilton Hotel

Address: 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: $150 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Sheraton Hamilton Hotel Ontario
Hamilton Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hamilton Hotel staff and other travellers.
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Questions? Get answers from Sheraton Hamilton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better”
 of 5 bubbles GNB55, 11 Feb 2017 | Read review
“Don't stay on 4th floor as this is used as easy access for people coming in off the street”
 of 5 bubbles 236laurie, 7 Feb 2017 | Read review
“9th floor was quiet. Starbucks, international food market and mini-mall attached.”
 of 5 bubbles 644adrianaa, 25 Jan 2017 | Read review
“ask for a high corner”
 of 5 bubbles torontocpl, 8 Jan 2017 | Read review
“Ask for a room on a higher floor for rooms with a view of the harbour.”
 of 5 bubbles CdnTravelr13, 12 Dec 2016 | Read review
5 of 5