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Sheraton Hamilton Hotel

731 reviews
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Traveller (130)
Room & Suite (93)
Dining (7)
Overview
  • Excellent35%
  • Very good41%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“the club lounge”(32 reviews)
“food court”(16 reviews)
“attached mall”(10 reviews)
Free Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Sheraton Hamilton Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (731)Write a Review
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257
271
105
48
33
Show reviews that mention
All reviewsthe club loungefood courtattached malljackson square mallart galleryconvention centercorner roomfarmers marketcopps coliseumunderground parkingper dayking roomdowntown areafront desk staffgreat roomearly checkupon check
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21 - 25 of 714 reviews
Reviewed 8 October 2017 via mobile

Hiking the Bruce trail and our accommodation on the long weekend got messed up. Desperate at the last minute we found this Gem and despite downtown traffic was able to check in and park quickly. Smooth desk operations and the hotel was as you would...More

Thank Laritwoshoes
Reviewed 6 October 2017

While visiting a friend who recently moved to Hamilton I found myself in need of a hotel room because his condo air conditioning wasn’t ready for guests. I checked the Internet and found a room available at the Sheraton for $121 a night. I went...More

Thank Ronstales
Response from Syed G, General Manager at Sheraton Hamilton HotelResponded 9 October 2017

Dear Valued Guest, Thank you for taking the time to share with us your feedback following your recent stay with us, we truly appreciate and value your feedback. We are glad your stay with us was a pleasant one, and we sincerely apologize for your...More

Reviewed 4 October 2017

I've stayed in this hotel on numerous occasions. It's nothing to write home about - a tired hotel with a smell of old carpets and the occasional lapse in cleanliness. I stay here on business as there are few choices of acceptable hotels in Hamilton...More

1  Thank Marek P
Response from Syed G, General Manager at Sheraton Hamilton HotelResponded 6 October 2017

Dear Marek P, We sincerely apologize for your experience at our Sheraton Hamilton Hotel. Please be assured that this is not our norm and we assure that a situation like this will never occur again. I will truly appreciate if you could reach out to...More

Reviewed 2 October 2017

Checked in mid-week. No valet. No bellman. Found out at check-in that the Concierge was the valet. They didn't have anyone to help with luggage and gave us a cart. The room was fine and the overall appearance of the hotel was fine. Stopped at...More

Thank mieczyslaw2015
Response from Syed G, General Manager at Sheraton Hamilton HotelResponded 4 October 2017

Dear Valued Guest, Thank you for sharing your valuable feedback on Trip Advisor, following your recent stay with us at our Sheraton Hamilton Hotel. Feedback to us is important and we certainly welcome feedback as we always look for opportunities to improve. Please accept our...More

Reviewed 30 September 2017 via mobile

I need to state up front that I was on the Club floor. Great room as you would expect. My neighbours were noisy, but fortunately, the room had an older thermostat and I could turn on the fan full-time. The Club Lounge had a great...More

Thank hlftraveler
Response from Syed G, General Manager at Sheraton Hamilton HotelResponded 4 October 2017

Dear Valued Guest, We are glad you had a 'Good' visit at our Sheraton Hamilton Hotel. Thank you for appreciating our staff at the bar (Loft Lounge). We are sorry to hear you had noisy neighbours! We truly look forward to welcoming you back to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (130)
Room & Suite (93)
Dining (7)
Pool & Beach (6)
Hotel & Grounds (69)
Bathroom (14)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Kalalia
23 February 2017|
Answer
Response from Melody Z |
I have been staying here at least monthly for the last year and have not had any issues.
0
Votes
Minipinkbird1
19 February 2017|
AnswerShow all 4 answers
Response from Martinus G | Reviewed this property |
Yes! Check out Joseph's Coiffures in Jackson Square - it's in the mall attached to the hotel. We used them for our wedding, actually! The owner's name is Maria - she's wonderful!
1
Vote
Jen F
26 July 2016|
AnswerShow all 2 answers
Response from Syed G | Property representative |
Hi Jen F, Thanks for reaching out. Yes, there is a 6' 2" height restriction in our parking garage, however we have an arrangement with an open air lot one block from the hotel which can accommodate our guests' larger... More
0
Votes
Room Tips
"Try to snag a corner room!"
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"The higher the quieter"
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"stay away from rooms near the elevator, way too noisy as others have suggested"
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"Double check reservations/ credit card billing. Ask if there are sports groups, kids' tournaments etc..."
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