We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

C Hotel by Carmen's, BW Premier Collection

Save
Share
1530 Stone Church Rd E, Hamilton, Ontario L8W 3P9 Canada
Lowest prices for your stay
Lock in the lowest price from these sites
Booking.comUS$179
TravelocityUS$179
Hotels.comUS$179
PricelineUS$179
Orbitz.comUS$179
eDreamsUS$179
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (220)
Room & Suite (91)
Dining (19)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Read more
Updated 22-05-11 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22-05-11 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 22 in Hamilton
Location
Cleanliness
Service
Value
Travellers' Choice
Best Western welcomes you to the Premier life. At the C Hotel By Carmen'S, BW Premier Collection, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Hamilton,ON the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Electric vehicle charging station
Street parking
Wifi
Indoor pool
Heated pool
Restaurant
Snack bar
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Iron
Microwave
Refrigerator
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Russian, Spanish and 1 more
1051Reviews16Q+A100Room tips
Traveller rating
  • 827
  • 158
  • 25
  • 19
  • 22
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Trace2367 wrote a review May 2022
Calgary, Canada136 contributions82 helpful votes
I stayed on a business trip and the hotel was a great price for the area in a nicer type of hotel. The Baci restaurant on site is amazing and also has great service. I will go back to this hotel when the business takes me back to Hamilton area.
Read more
Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
1 Helpful vote
Helpful
Share
Response from Joseph Sabido, Guest Services / Front Office at C Hotel by Carmen's, BW Premier Collection
Responded 3 weeks ago
Thank you Trace2367, for taking the time out of your busy schedule to write such a complimentary review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We look forward to your return. Sincerely, Joseph Sabido, Guest Services Manager
Read more
tonyruthm wrote a review Jul. 2021
tecumseh ontario12 contributions31 helpful votes
Hotel's Favourite
hard to find a better place to stay anywhere in the GTA. always pristine clean great service and comfy beds. I stay here often for business and return with family and friends for leisure. The restaurant has great food and service as well.
Read more
Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Response from Sara Graham, General Manager at C Hotel by Carmen's, BW Premier Collection
Responded Jul. 5, 2021
Thank you for your kind review tonyruthm, We are delighted you continue to enjoy your experience with us and appreciate your loyalty. Yours in Hospitality, Joseph Sabido Guest Services Manager
Read more
Holly C wrote a review May 2022
Toronto, Ontario, Canada6 contributions4 helpful votes
We had a great stay at Carmen's Best Western. Excellent customer service. Very clean rooms. We will stay there again. We paid with a gift card and they made it very simple. No complaints. It's a great stopping place if coming from Toronto for a visit to Niagara Falls.
Read more
Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Joseph Sabido, Guest Services / Front Office at C Hotel by Carmen's, BW Premier Collection
Responded 3 weeks ago
Thank you Holly C, we were pleased to read you enjoyed your time with us. We equally appreciate the recommendation. We are quite convenient being located 40 minutes from Toronto and the Niagara Falls/Buffalo area, and a central destination for those travelling Southern Ontario and Western New York Kindest Regards, Joseph Sabido, Guest Services Manager
Read more
Lorettaparent wrote a review May 2022
Fredericton, Canada7 contributions3 helpful votes
We were pleased upon arrival at our suite with the size of our room. Much more then we had expected and very nice place to wind down and relax after a long day of travel. I always prefer to stay at Best Western and look forward to future stays knowing that I will be well looked after.
Read more
Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Joseph Sabido, Guest Services / Front Office at C Hotel by Carmen's, BW Premier Collection
Responded 3 weeks ago
Thank you for your feedback Lorettaparent, we are delighted you enjoyed your experience at the C Hotel by Carmen's part of the Best Western Premier Collection. We hope to be able to welcome you back again soon. Yours in Hospitality, Joseph Sabido, Guest Services Manager
Read more
Thanh C wrote a review May 2022
2 contributions
C-Hotel Mother's Day package made our dream weekend fun and affordable. The robes in the suite were so comfortable! I wanted to stay in them all weekend. The Mother's Day Brunch Buffet at Baci Ristorante was exceptional!
Read more
Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Joseph Sabido, Guest Services / Front Office at C Hotel by Carmen's, BW Premier Collection
Responded 3 weeks ago
Thank you Thanh32c, for your comments on our performance, we shall pass them on. It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage and look forward to your return. Sincerely, Joseph Sabido, Guest Services Manager
Read more
Denise M wrote a review May 2022
Ontario, Canada33 contributions9 helpful votes
We stayed this hotel to attend a wedding in the area. The front staff upon arrival were very friendly and helpful. The room was very nice with everything we would need for our stay. The bathroom was one of the nicer ones I have seen in a best western hotel. Downside , the bed was very hard and I didn’t sleep well. Checkout was quick and easy, with again a very friendly front desk lady.
Read more
Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: Take advantage of the room facilities, fridge, etc and take your own breakfast requirements.
See more room tips
Helpful
Share
Response from Joseph Sabido, Guest Services / Front Office at C Hotel by Carmen's, BW Premier Collection
Responded May 10, 2022
Thank you for your feedback regarding your recent stay at our property Denise M, It was our pleasure to be your hosts. We were sorry to read that personal taste hampered any sleep quality. Thank you so much for staying with us. Sincerely, Joseph Sabido, Guest Services Manager
Read more
Karen L wrote a review Apr. 2022
Bracebridge, Canada1 contribution
The beds were super comfortable. Air unit was very quiet. Not too dry. Very clean. Loved the espresso machine. Laundry on-site. Very friendly staff! Restaurant on-site was great! A little pricey, but good food.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Helpful
Share
Response from Joseph Sabido, Guest Services / Front Office at C Hotel by Carmen's, BW Premier Collection
Responded Apr. 18, 2022
Thank you KeeperKaren, for your feedback regarding your stay at our property. It was our pleasure to be your hosts at the C Hotel by Carmen's. I am truly pleased that you enjoyed your time with us! Kindest Regards, Sincerely, Joseph Sabido, Guest Services Manager C Hotel by Carmen's, BW Premier Collection
Read more
tbontoft86 wrote a review Apr. 2022
1 contribution
I got the March break package and from the booking to check out was nothing but a great experience. Staff are attentive and helpful if needed. Helped me with anything I needed. I would definately return again
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Joseph Sabido, Guest Services / Front Office at C Hotel by Carmen's, BW Premier Collection
Responded May 10, 2022
Thank you for your feedback tbontoft86, I am truly pleased that you enjoyed your experience and hope to have earned your confidence and the recommendation to your friends & family. Yours in Hospitality, Joseph Sabido, Guest Services Manager
Read more
Karen G wrote a review Apr. 2022
Windsor, Canada5 contributions
We were extremely disappointed with our stay at this hotel. We looked forward to a nice stay with a very nice sit down family meal at Baci restaurant. When we arrived at 5:30 we were told there was a private party and the restaurant was booked until 8:30 pm. We were disappointed as we had a long drive there and looked forward to a nice meal and a glass of wine without having to leave the comforts of our hotel. We checked in and while checking in the private party guests were leaving which was around 5:30 pm. We then left to find somewhere else to eat. When we returned at 7:30pm the restaurant had a handful of people inside. I feel if you advertise a restaurant then the restaurant should be accessible for the hotel guests. They also offer a "continental breakfast" which consists of a sandwich they hand you at the front desk that you put in the microwave and heat up. Very very disappointing as we were heading to my son's sporting event and I was hoping he could of had a somewhat healthy breakfast prior to leaving. I just expected much better from this hotel as they advertise it as a higher end boutique hotel and definitely charge much more than the average everyday hotel. Overall I would not return
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
ricciutil wrote a review Mar. 2022
1 contribution
I had a business trip to Hamilton and stayed at this hotel. Everything was exceptional from the caring staff to the amazing room. Highly recommend this hotel. Everything was first class. I would stay here again without hesitation.
Read more
Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Helpful
Share
Response from Joseph Sabido, Guest Services / Front Office at C Hotel by Carmen's, BW Premier Collection
Responded May 10, 2022
Thank you for sharing your experience ricciutil, I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We look forward to your return. Sincerely, Joseph Sabido, Guest Services Manager
Read more
Previous
123456
PRICE RANGE
US$163 - US$204 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Premier C Hotel By Carmen's
LOCATION
CanadaOntarioHamilton
NUMBER OF ROOMS
52
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about C Hotel by Carmen's, BW Premier Collection
Which popular attractions are close to C Hotel by Carmen's, BW Premier Collection?
Nearby attractions include Albion Falls (0.8 km), SilverCity Hamilton Mountain Cinemas (1.1 km), and Splitsville Hamilton (0.2 km).
What are some of the property amenities at C Hotel by Carmen's, BW Premier Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at C Hotel by Carmen's, BW Premier Collection?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at C Hotel by Carmen's, BW Premier Collection?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at C Hotel by Carmen's, BW Premier Collection?
Yes, free parking and street parking are available to guests.
What are some restaurants close to C Hotel by Carmen's, BW Premier Collection?
Conveniently located restaurants include Baci Ristorante, Milestones Hamilton Red Hill, and Donut Diner.
Are there opportunities to exercise at C Hotel by Carmen's, BW Premier Collection?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at C Hotel by Carmen's, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does C Hotel by Carmen's, BW Premier Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at C Hotel by Carmen's, BW Premier Collection?
The staff speaks multiple languages, including English, Spanish, French, Russian, and Filipino.
Are there any historical sites close to C Hotel by Carmen's, BW Premier Collection?
Many travellers enjoy visiting Whitehern Historic House and Garden (7.8 km) and The Cotton Factory (7.4 km).