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Best Western Premier C Hotel By Carmen's

Traveller (188)
Room & Suite (145)
Dining (16)
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Dec. 23Dec. 24
1 room, 2 adults, 0 children
Standard Room
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  • Excellent79%
  • Very good15%
  • Average2%
  • Poor2%
  • Terrible2%
Certificate of Excellence
Hamilton's first luxury boutique hotel welcomes you! The BEST WESTERN PREMIER C Hotel by Carmen's offers you the modern conveniences of home in a comfortable and classic setting. Your hotel experience will be enhanced as you embrace a touch of Italian culture. All of our rooms and suites are themed after Italian icons and cities including Frank Sinatra, Sophia Loren, Vince Lombardi, Leonardo Da Vinci, and Venice. Custom artwork featuring these personalities and cities define each room.
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Property amenities
Free High Speed Internet (WiFi)
Wheelchair Access
Business Centre with Internet Access
Room Service
Free Parking
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Family Rooms
Good to know
Hotel links
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Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Reviews (909)
There are newer reviews for Best Western Premier C Hotel By Carmen's
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All reviews baci restaurant platinum suite banquet hall red hill beautiful hotel italian theme wedding venue whirlpool tub wedding reception keurig coffee maker hamilton area would highly recommend this hotel front desk staff king size bed walk in shower one night stay niagara falls
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11 - 15 of 898 reviews
Reviewed September 16, 2018 via mobile

What do you say when almost everything was great? Great: Staff: friendly, welcoming, efficient Room: clean, comfortable, very well maintained Not Great: Decor: I've attached a picture of the art hung over the toilet. (Seriously. What the heck?)More

Thank mandarrr
Response from Joe M, General Manager at Best Western Premier C Hotel By Carmen'sResponded September 19, 2018

Thank you for your feedback. We will be sure to revisit the period piece in room art you expressed. In addition to letting us know how we can improve, letting us know what you liked about your stay you are helping us deliver a superior...More

Reviewed September 5, 2018

The hotel is always in immaculate condition - the staff are ALL top of the mark and I love the consistency! Never a worry when staying here! I travel a lot for work - and with this hotel especially, the levels of quality are always...More

Review collected in partnership with Best Western
Thank Claudine R
Response from Joe M, General Manager at Best Western Premier C Hotel By Carmen'sResponded September 12, 2018

Thank you Claudine R, for taking the time out of your busy schedule to write such a complimentary review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and...More

Reviewed August 29, 2018 via mobile

My husband made a reservation and received a confirmation via email. Then we drove from Cobourg to Hamilton to be told by an extremely rude service person (COURTNEY) that we had cancelled our reservation. Which we did not. As I tried to inquire as to...More

Thank Theresa C
Response from Tanya R, Front Office Manager at Best Western Premier C Hotel By Carmen'sResponded September 1, 2018

Thank you for taking the time to share your experience with us Theresa. I have reached out to Mr. Clark via email regarding your feedback.

Reviewed August 26, 2018 via mobile

We stayed last night while attending a wedding, and loved our stay! The hotel is beautiful, the staff are friendly & helpful! The food at the wedding was fantastic! I highly reccommend this hotel and will stay here again when I am in the area!More

Thank momofa2018
Response from Joe M, General Manager at Best Western Premier C Hotel By Carmen'sResponded September 12, 2018

Thank you momofa2018, for taking the time to share your experience with us and others, Your comments on our performance were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and...More

Reviewed August 22, 2018

great room, great food, large bathroom although no tub,shower only, Enjoyed our stay and accommodations. Stayed for closeness to Jurvinski Hospital,(close by, easy to drive to and from hospital. Hotel had nice sitting area with benches and a fountain to relax beside.More

Review collected in partnership with Best Western
Thank Geraldine B
Response from Joe M, General Manager at Best Western Premier C Hotel By Carmen'sResponded September 12, 2018

Thank you for your feedback Geraldine B, We are delighted our location met your needs. We were sorry to hear that your reserved room was with a shower only, you may wish to view alternate room styles that may better suite your needs on your...More

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Questions & Answers
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June 7, 2018|
Response from Joe M | Property representative |
The hotel has an Italian Restaurant onsite (Baci Ristorante) Monday 7a.m.–9p.m. Tuesday 7a.m.–9p.m. Wednesday 7a.m.–9p.m. Thursday 7a.m.–9p.m. Friday 7a.m.–10p.m. Saturday 7a.m.–10p.m. Sunday 7a.m.–9p.m.
May 9, 2018|
AnswerShow all 2 answers
Response from TanyaR1700 | Property representative |
Hello, There is no longer a hot tub on site, it has been permanently closed.
August 24, 2017|
AnswerShow all 7 answers
Response from Joe M | Property representative |
We can appreciate your inquiry. Our cleaning practices are of the highest standard. Once our rooms are cleaned they are still not sold until inspected thoroughly and by black light. We hope to see you soon.
Room Tips
"The rooms on the higher floors are great."
Aug. 14, 2018
Read review
"Platinum Suites are worth the upgrade!"
Feb. 25, 2018
Read review
"Parties on the main and top floor, so consider that when booking your room."
Feb. 20, 2018
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"If it is within your budget request a Platinum Suite"
Dec. 11, 2017
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US$115 - US$195 (Based on Average Rates for a Standard Room)
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