Staybridge Suites Hamilton - Downtown, an IHG Hotel

Staybridge Suites Hamilton - Downtown, an IHG Hotel

20 Caroline Street South, Hamilton, Ontario L8P 0B1 Canada
Traveller (135)
One Bedroom Jacuzzi Suite featuring fully equipped kitchenette
Room & Suite (18)
Meet fun people at our social, light dinner Mon, Tues & Wed.
Dining (17)

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About

4.0
#7 of 24 hotels in Hamilton
4.2 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Staybridge Suites Hamilton - DowntownWelcome to Staybridge Suites Hamilton-Downtown, an all-suite hotel. The Staybridge Suites offers superior accommodations with its spacious suites, complete with fully-equipped kitchens, work desk with free wireless Internet access. Get your day started right with a free hearty breakfast with items such as fresh fruits, eggs, muffins, and much more. Monday-Wednesday enjoy our Evening Social offering complimentary light dinner. Staybridge Suites Hamilton-Downtown has perfected the extended-stay experience to ensure a "home away from home" feel. Keep up with your workout routine in our 24-hour Fitness Centre, or enjoy a swim in our heated indoor pool. Stay connected with work, family, and friends with our 24-hour Business Centre with free Wi-Fi, and many more comforts of home. Staybridge Suites Hamilton offers near proximity to Stelco, Arcelor Mittal, and Spectra Energy.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Car park
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
BBQ facilities
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Iron
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

20 Caroline Street South, Hamilton, Ontario L8P 0B1 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Toronto Pearson Intl Airport
Hamilton Airport
346Reviews11Q+A77Room tips
Traveller rating
  • 156
  • 129
  • 34
  • 18
  • 9
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Detailed Reviews
Shelly C wrote a review Dec 2022
Auburn, New York
Hotel's Favourite
5.0 of 5 bubbles
The room is spacious and clean. The bed was extremely comfortable. It allows pets and had a kitchen so for people staying for a while, this is a great place. It is located close to the bay and to sports and music venues. You have to pay for parking but I highly suggest it. Everything is locked to get in to. The garage, the hotel. Even when you first get there you have to buzz in. Very secure.
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Date of stay: December 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
oli-business wrote a review Feb 2020
USA/Canada
4.0 of 5 bubbles
The hotel location is excellent and it's a great value for your money. The included full breakfast buffet is also very good and some items change each day. The staff is very helpful, especially when you complain about the noise... they were able to switch us to another room and upgrade us at the same time. Be careful: make sure not to be assigned a room facing King Street as all the bars are very noisy until late at night. The hotel even provided earplug free of charge in a bowl at the reception desk!!!
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Date of stay: January 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Away from King Street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
T R wrote a review Feb 2020
Lower Hutt, New Zealand
4.0 of 5 bubbles
We stayed here 1 night, arriving at around 8.30am on a Saturday morning after travelling for >30 hours from Wellington, New Zealand. We were extremely grateful that we could go straight into a room and have a wee kip and shower before meeting our family friends at 11am that morning. Just great service. Parking in the garage was easy, the room was very functional and (importantly) the bed & shower were great. So we were in & out in a day, but found this place was perfect for our needs. Even when we discovered there was no electric kettle, the receptionist was only too happy to supply one.
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Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cruise Travel Mama wrote a review May 2022
Worldwide
4.0 of 5 bubbles
Although our room was clean and modern, the bathroom needed some attention, and there could have been better attention to details. We stayed in room 623. The shower faucet was practically falling off the wall. It was also extremely difficult to turn on. The shower curtain was hung extremely low to the point that a good portion of the curtain was laying flat in the tub (slipping hazard). Also, it would be a good idea to provide an extra couple of small garbage bags, in the bottom of the bin. We managed to find the last parking spot in the underground of the hotel, so parking may have been an issue if the hotel was more full. Breakfast was nothing special (undercooked bacon, premade "omelettes", selection of cereal). We would probably stay here again. It was good value for the price.
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Date of stay: May 2022
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RIPPEDOFF2009 wrote a review Aug 2023
VIRGINIA BEACH
1.0 of 5 bubbles
My son cut his toe very badly on the edge of the pool. It bled for several hours and I don’t think that chunk of his toe will even grow back normally. Front desk staff helped by getting me gauze and bandaids but they didn’t have any polysporin or disinfectants so I had to go to the sketchy convenience store next door to buy $40 worth of supplies to deal with his injury. I put in a review with the hotel and requested a call but no one has called yet, doesn’t seem like they care very much

Edit: finally received a call from the hotel and they refused to even compensate the room because they said it should be refunded through booking.com, and booking.com is saying the hotel should be the ones compensating since they received the payment. No one wants to take responsibility for the nightmarish stay and they’re sending me back and forth.. not acceptable. I’ll be reporting them to the health and safety board. My son literal bled in their pool and they didn’t even clean or add chemicals, it was just open as usual
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Date of stay: July 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Hamilton - Downtown, an IHG Hotel
Responded Aug 29, 2023
Hello Valued Guest, It's a delight for us to host your stay. We appreciate you choosing the Staybridge Suites Hamilton Downtown as your travel partner. Thank you for sharing your experience. I am sorry to learn what happened. I've shared your feedback with our management team as a reference for the necessary improvements needed. I also sent you a private message to continue the conversation about this. I hope to get another chance to host your next visit. We promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Renee wrote a review Jan 2020
Kitchener, Canada
4.0 of 5 bubbles
Located downtown within walking distance to restaurants and theatre. The hotel room included a kitchenette and separate sitting / sleeping area and was very clean. The breakfast area was bright and included the typical hotel breakfast items.
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Date of stay: November 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MichaElka2014 wrote a review Feb 2020
Prague, Czech Republic
4.0 of 5 bubbles
Studios are nice, very clean and comfortable with fully equiped kitchen. Bathroom is equipped with quality toiletries.
For long term stayers i would rather recommend a suite than studio as its more spacy.
Restaurants and a good grocery store nearby.

Be aware that hotel is pet friendly. Barking dog was disturbing other guests during night and day as well. There is a very poor sound protection. Most conversations in adjacent rooms and from the corridor can be heard.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travelgirl9190 wrote a review Jun 2022
Toronto, Canada
4.0 of 5 bubbles
My, now, Husband and i stayed here with our wedding party and family.
The one thing i will agree on, is its not in the best area. it was pretty sketchy.
The parking wasnt the best either because its underground and there wasnt a lot of spaces. We never had trouble finding parking though.
The good thing was, it was a really nice hotel.
The rooms were clean and very spacious. The only negative thing i would say about the rooms is that the lighting is terrible. We did hair and makeup in the hotel room and the lighting wasnt great. They dont have enough light bulbs and the colour of the walls makes it really gloomy.

Other than that, i have no real complaints about this hotel. The staff were great. They let me know when the vendors were there so i could let them come up. They were very accommodating. Check in was a breeze and the front desk lady had to check me into about 7 rooms lol. There was absolutely no issue there.
Breakfast was fine. its a continental breakfast that is free of charge so you really cant complain.
They had waffles which was a bonus for me.
The hotel is also in a decent area if you need to get around. We got married at Ancaster Mill so it was easy to get to. we also checked out the bay the day after the wedding and it wasnt far at all.
If i had to go back to Hamilton i would definitely stay here again!
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Date of stay: June 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim_Braum wrote a review Apr 2020
Munich, Germany
+1
4.0 of 5 bubbles
I can't say a lot about this hotel, because all services and amenities were closed due to state pandemic restrictions.
(no pool, no gym, no breakfast, no restrooms, no staff around)

Rooms were clean and had coffee and popcorn :D

And there is a Tim Hortons and an A&W around. So you can survive :D

Thanks!
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Date of stay: April 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mhm49mhm49 wrote a review Oct 2023
White Plains, New York
2.0 of 5 bubbles
Very dissppointed in our visit to Hamilton. Never been there before. Will not return. Seems like they have quite a few economic challenges here. The hotel feels quite run down although the staff does as good a job as possible. Parking is $15 in a garage across the street.
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Date of stay: October 2023
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Hamilton - Downtown, an IHG Hotel
Responded Oct 16, 2023
Hi mhm49mhm49, We appreciate you for choosing to stay at our Staybridge Suites Hamilton - Downtown for this trip and for sharing your feedback. We appreciate you choosing us and doing business with IHG Hotels and Resorts. We aim to give our guests an efficient stay in a place that feels fresh and focused only on the features and services you need; I am sorry we did not deliver this time. I shared your sentiments with our hotel management and trust that proper actions will be taken to avoid this from happening again. Until your next stop in the area, we look forward to hosting you again to redeem your confidence. Sincerely, Grace L. Case Manager IHG Hotels & Resorts Service
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Debbydu asked a question Feb 2019
Greater Manchester, United Kingdom240 contributions88 helpful votes
How far away is the train station
Answer from yyzKMAC
Brantford, Canada149 contributions76 helpful votes
It's a half mile, or about a kilometre. About a 3 minute drive.
Answer from Keith B
Wayne, Michigan467 contributions116 helpful votes
It was slow and unstable when I was there in July. According to the hotel’s reply, it has since been fixed.
Answer from Connie T
Elmira, Canada575 contributions87 helpful votes
Hi. I can say they have jacuzzi suites and kitchens have real oven. It is small but there is one. It's a fully equipped kitchen. The suites are a pretty fair size too. We liked it all!
Answer from MaraFromToronto
Toronto, Canada3,564 contributions665 helpful votes
I would think if they allow dogs they would allow cats :) Ask!
Suprise Me!!! wrote a tip Jun 2024
Peterborough, Canada11 contributions
5.0 of 5 bubbles
"Parking was a pain but that’s because of the location. No need to bring any dishwater, soaps or anything! This location has you covered."
Read full review
B M wrote a tip Jan 2023
Hamilton, Canada361 contributions90 helpful votes
4.0 of 5 bubbles
"Free breakfast $12 parking"
Read full review
Nola M wrote a tip Oct 2022
Leamington, Canada18 contributions3 helpful votes
3.0 of 5 bubbles
"Make sure you have a credit card."
Read full review
oli-business wrote a tip Feb 2020
USA/Canada291 contributions162 helpful votes
4.0 of 5 bubbles
"Away from King Street"
Read full review
mitch wrote a tip Dec 2019
2 contributions4 helpful votes
5.0 of 5 bubbles
"quiet room should be at the corner of the building"
Read full review
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PRICE RANGE
C$174 - C$223 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioHamiltonDowntown Hamilton
NUMBER OF ROOMS
129
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Staybridge Suites Hamilton - Downtown, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Staybridge Suites Hamilton - Downtown, an IHG Hotel
Which popular attractions are close to Staybridge Suites Hamilton - Downtown, an IHG Hotel?
Nearby attractions include Art Gallery of Hamilton (0.3 km), First Ontario Centre (0.4 km), and Escape Canada, Hamilton (0.3 km).
What are some of the property amenities at Staybridge Suites Hamilton - Downtown, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Staybridge Suites Hamilton - Downtown, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Hamilton - Downtown, an IHG Hotel?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Staybridge Suites Hamilton - Downtown, an IHG Hotel?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Staybridge Suites Hamilton - Downtown, an IHG Hotel?
Conveniently located restaurants include La Luna, Tomah, and Toby's Good Eats.
Are there opportunities to exercise at Staybridge Suites Hamilton - Downtown, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Staybridge Suites Hamilton - Downtown, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Hamilton - Downtown, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Hamilton - Downtown, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Staybridge Suites Hamilton - Downtown, an IHG Hotel?
Many travellers enjoy visiting Dundurn Castle (1.4 km), Whitehern Historic House and Garden (0.5 km), and The Cotton Factory (3.4 km).
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