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Ambassador Hotel & Conference Centre

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Traveller (104)
Room & Suite (57)
Pool & Beach (5)
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Overview
  • Excellent25%
  • Very good34%
  • Average24%
  • Poor12%
  • Terrible5%
Travellers talk about
“water park”(236 reviews)
“splash pad”(95 reviews)
“march break”(85 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,990)
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21 - 25 of 3,888 reviews
Reviewed 2 weeks ago

The staff was amazing and very caring. It was a great place for our wedding night.I am in love with the pillows and bed so comfy. The pool and hot tub was awesome and we loved the adult swim. The food we got in our...More

Review collected in partnership with this hotel
Thank bsmith631345
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 1 week ago

Thank you so much for your review! I am so glad you had such an amazing stay with us! Congratulations on your wedding! Here's to many years of health and happiness! Please let me personally handle your next stay in Kingston. I would love to...More

Reviewed 2 weeks ago

I booked a Deluxe King suit for my daughter’s 13th birthday with me and 2 friends -we are from out of town - when I reserved the room I informed the front desk of our plans and they agreed to put up a happy birthday...More

Review collected in partnership with this hotel
Thank mporte925792
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 1 week ago

Thank you so much for your wonderful review! I am so glad you had such an amazing stay with us! Please let me personally handle your next stay in Kingston. I would love to have you back! Feel free to email me at ashley.macgillivray@ambassadorhotel.com to...More

Reviewed 2 weeks ago

My ice bucket in room was full of dirty tissue and bandages I took it down to the lady working front desk and it was honestly no big deal to her. Bathroom faucet ran non stop and was just overall dirty.More

Review collected in partnership with this hotel
Thank jenniferdishaw
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 1 week ago

Thank you for your review. I am terribly sorry you had such a rough stay with us! Please let me personally handle your next stay in Kingston. I would love to have you back! Feel free to email me at ashley.macgillivray@ambassadorhotel.com to set this up....More

Reviewed 2 weeks ago

We stayed for 3 nights as part of a hockey tournament. We arrived at midnight and check in was quick with no issues in our room. There was a domestic incident across the hall from us at 4am on our first night that lasted for...More

Review collected in partnership with this hotel
Thank Lea-Lea76
Reviewed 2 weeks ago

We came in with hockey team although reserved enough rooms should have veen 2 double beds there was 1 queen bed i had to buy an air mattress for my kids to sleep on floor smelled bad. staff was helpfulMore

Review collected in partnership with this hotel
Thank amylacroix1975
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 1 week ago

Thank you for your review, I do appreciate you taking the time out of your schedule to let us know how we're doing. I do apologize for the miscommunication with your room. I looked it up and it was originally booked as a single queen...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$93 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kingston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$93 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kingston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (104)
Room & Suite (57)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Aurora R
November 2, 2017|
Answer
Response from Erin M | Reviewed this property |
The pool is indoors, so weather doesn't determine if it's open or not. You should probably call the hotel and ask if it is closed for repairs/cleaning so you know for sure.
0
Votes
BMD120913
June 12, 2017|
AnswerShow all 3 answers
Response from Nancy F | Reviewed this property |
Not a nice hotel or area for a honeymoon. book on Lake onario with a full water view, walk to everyrhing.
0
Votes
Joshua D
May 28, 2017|
AnswerShow all 2 answers
Response from Joshua D | Reviewed this property |
You are entitled to a refund for hotels that do not have a certain standard.At this point I have 3 legal cases pending against hotels or hotel chains.You as a renter have entered a legal contract to have a safe,healthy... More
0
Votes
Room Tips
"Ask for a room away from the pool to avoid chlorine smell"
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"Good luck with quiet. There are a lot of sports teams and families so quiet is not very likely."
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"West Tower has been renovated recently (March 2018)"
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"Do not accept a room facing the inside of the building towards to pool."
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