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Four Points Hotel and Suites Kingston

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Four Points Hotel and Suites Kingston
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632 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Ottawa, Canada
Reviewed 10 January 2016

Staff was friendly, good sound proofing as there was a big party in the hallway and I couldn't hear them. Room was clean and odorless. It was a very busy weekend in Kingston, lots going on. I found it pricey for what I got. They are in the middle of renovations so hopefully it looks more up to date when...

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Helpful?
Thank Kathy D
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Kathy D, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable, but I'm sorry that you did not find us to be a good value. We appreciate your review and humbly request a return visit. Sincerely, Andrew Holmes General Manager

Kingston, Canada
Reviewed 5 January 2016

The catering staff were excellent, as was the meal. The front desk staff were good, but the preparation was conspicuously absent. The administrative effort in advance was woeful. The facility is clean and attractive, and the location is exceptional. This is downtown Kingston - close to everything !

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Helpful?
Thank Ror8987
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Pest6887, I'm glad that our facilities, meal and staff made for a successful event. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope to host your party again. Sincerely, Andrew Holmes General Manager

Manotick, Canada
Reviewed 31 December 2015

You will certainly get value for your dollar and to that end, do have some of the Starwood benefits such as a high end bed and excellent staff. The location is equally perfect for walking through the downtown core.

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Helpful?
Thank Dan L
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Dan L, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Andrew Holmes General Manager

Ottawa, Canada
Reviewed 27 December 2015 via mobile

My husband and I stayed at the Four Points by Sheraton Kingston December 25 & 26, 2015. I had found a great pay in advance rate online in early December. We had a king room. It was spacious, clean and the bed was so very comfortable. We were surprised to have a water view considering the discount we'd received on...

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Helpful?
Thank Geena S
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Geena S, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope...

Toronto, Canada
Reviewed 23 December 2015 via mobile

This hotel has a great location, it's close to the harbour, excellent restaurants and shopping on Kingston's Main Street. It has a boutique feel. The rooms are well appointed and clean. Beds are very comfortable. Staff is friendly and attentive. Will stay there again.

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Helpful?
Thank Adrian O
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Adrian O, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our location and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Andrew Holmes General Manager

Fonthill, Canada
Reviewed 20 December 2015

Perfect location for all downtown activities . Room was clean and everything worked well (ie) Plumbing .electrical .hvac. Quiet location considering its location . Easy access for parking . Front desk staff was very helpful in recommending places to eat . I will definitely stay again on my next trip . Kingston is a great town . Very safe and...

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Helpful?
Thank tom t
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear tom t, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Andrew...

Toronto, Canada
Reviewed 12 December 2015 via mobile

We came for 2 nights in the summer and it was great being so close to downtown. Within a few minutes walk you will get to the farmers market and a few more to Princess St. The beds are comfy and the hotel is pet friendly so we were able to bring our small dog with us. I'd definitely stay...

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Thank Kalani_in_TO
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Kalani_in_TO, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Andrew Holmes General Manager

Kingston, Ont
Reviewed 6 December 2015 via mobile

We Stayed at the Four Points in Kingston on 5-6 December 2015. It was a great stay with very friendly staff, and somewhat of an upscale feel. The wifi was not working--it showed a strong signal but there was no actual connection to the Internet. Otherwise, very highly recommended.

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Thank Jayteejaytee
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Jayteejaytee, As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback, which outlines both strengths and an area for improvement, is integral to enhancing our services. Thank you again for your...

Ontario, Canada
Reviewed 27 November 2015

We stayed here and did a Queen's University tour. The hotel staff was friendly, but what I really enjoyed was the ease of the in and out underground parking. The waterfront is less than a minute away, and the hotel is a short walk to many restaurants.

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Thank Frank_Fazz
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Frank_Fazz, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you...

Canada
Reviewed 20 November 2015

Stayed here for work in November. Rooms were fine - the regular nice common hotel rooms. Bed was comfortable. My toilet ran but I didn't complain as I could fix it myself. Only problem was I did find the walls pretty thin (could hear conversations/phones ringing & TV) in the room next door. It was only noisy one night so...

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Helpful?
Thank riley1204
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear riley1204, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding noise pollution; I have taken note. On behalf of our entire team, I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Four Points by Sheraton Kingston offers guests a hotel with a great view of Kingston and Lake Ontario. We have 171 guest rooms and suites located close to 1000 Islands and Queen's University. ... more   less 

Additional Information about Four Points Hotel and Suites Kingston

Address: 285 King Street East, Kingston, Ontario K7L3B1, Canada
Region: Canada > Ontario > Kingston
Price Range: $150 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points Hotel and Suites Kingston 3*
Number of rooms: 171
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Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario
Hotel Style:
#9 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points Hotel and Suites Kingston staff and other travellers.
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Penetang
over a year ago
Tel Aviv, Israel
25 days ago
Toronto, Canada
over a year ago
Midland, Michigan, United States
Muscat Governorate, Oman
over a year ago

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Questions? Get answers from Four Points Hotel and Suites Kingston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the water”
 of 5 bubbles rwilliams2017, 13 Feb 2017 | Read review
“The elevators are slow in the morning so you may want a lower-floor room.”
 of 5 bubbles 571jaym, 7 Feb 2017 | Read review
“we opted for a junior suite well worth it”
 of 5 bubbles wcarcone, 3 Feb 2017 | Read review
“Amazing views of the water and city square!”
 of 5 bubbles allabouthealing1, 1 Feb 2017 | Read review
“Become a Starwood Preferred Guest and book using that rate to get higher room with microwave and fridge.”
 of 5 bubbles 746maraw, 13 Jan 2017 | Read review
5 of 5