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Ramada by Wyndham Kingston Hotel and Conference Centre

Traveller (26)
Room & Suite (28)
Pool & Beach (2)
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent16%
  • Very good32%
  • Average21%
  • Poor14%
  • Terrible17%
New Indoor Pool now open! The New Ramada Kingston is adjacent to Highway 401 and only minutes from downtown. Guests will love our neighbourhood which includes outlet shopping, theatre and restaurants all within walking distance. Our re-designed guestrooms and suites offer guests contemporary décor and welcome amenities. Planning a meeting, conference or event? We offer large, well-appointed spaces, the largest of which accommodates up to 360 guests and can be divided for flexibility. Earn Wyndham Rewards points on stays and events that you can redeem for free hotel stays, airline tickets, car rentals and gift cards.
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Property amenities
Restaurant
Pool
Wheelchair Access
Free High Speed Internet (WiFi)
Bar/Lounge
Public Wifi
Meeting Rooms
Banquet Room
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Budget
Safe
HOTEL CLASS
Location
Full view
Reviews(237)
Traveller rating
  • 39
  • 80
  • 52
  • 34
  • 41
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Greg P
20
Reviewed today
I am the current President of the Ottawa Chapter of a Meeting Professionals Association, I recently brought a group of meeting planners and suppliers from the Meetings and Events industry to a 2 day Board Meeting at the Ramada by Wyndham Kingston Hotel and Conference Centre. Right from the beginning of the planning, I was impressed with the level of follow-up and detail. I was also made to feel that the Hotel really wanted to win our business and welcome us. As you could imagine, being in this industry, we can be a tough crowd to please and have all experienced the best and the worst of meetings. I have to say, the Ramada went above and beyond to accommodate all of our needs and made some great suggestions to help enhance our meeting experience. We had a number of dietary restrictions including some severe allergies. These were acknowledged and treated very seriously and accommodated beautifully. Guestrooms were well appointed and beds were super comfortable. We had 2 very productive days of meetings in wonderful meeting rooms. I would have absolutely no hesitation in recommending this Hotel and their team to anyone. Thank you so much!!
Thank Greg P
S. David
10
Reviewed 1 week ago
I could have been seriously injured, or died last night if I hadn't been on top of things. My husband's Christmas party was last night at a Ramada hotel. My husband clearly indicated that I had a peanut allergy, but there was a miscommunication, and the hotel was not told. I always double check with servers regardless, prior to eating: as it turns out, my food had indeed been exposed to cross contamination. I was not able to eat *any* of the food, and walked to the drug store to get an EpiPen.

I understand that miscommunication happens, however, it was the hotel's way in which the whole situation was handled that completely disturbed me. I had to educate the staff, including the GM, that "trace amounts" will kill me, therefore, no, "I won't go into the kitchen to speak to your chef", and yes, "may contain" means I can't eat it. Finally, the GM looked at me and said, "Wow, this isn't a gluten thing. You really are allergic!"

I went up to the lobby, where a very gracious front desk staff offered a discount coupon to Denny's. She could not guarantee the safety of the food, as nothing was prepared in house.

We bailed on the dinner, went to my favourite pub, Stone City Ale, whose chef has a peanut allergy, ate charcuterie, and drank beer.

All can say is THANK GOODNESS I have the skills to advocate, and educate on my own behalf. No one else will do it for you in this establishment. All staff, in my opinion, are ill-equipped, and not trained to handle food allergies.
Thank S. David
Response from DerekM2063, Front Office Manager at Ramada by Wyndham Kingston Hotel and Conference Centre
Responded 5 days ago
We take the matter of guest allergies very seriously. In this case, we were not made aware of your severe allergy until you were seated for dinner. When it was brought to our attention, we tried to understand your needs and provided you with the opportunity to speak to the Chef and communicate the scope of your allergy. We are not a nut free facility and therefore cannot guarantee that cross-contact has not occurred. We regret that your experience with us was not a positive one and we hope to have the opportunity to host you in the future. Derek Millar Front Office Manager 613-546-3661 ext 381 dmillar@ramadakingston.com
Resort32050280942
10
Reviewed Nov. 1, 2018via mobile
I stayed at the Ramada for Queen's homecoming weekend, and was very pleased with the stay. The beds were comfortable, the rooms were clean, and the location is great. Checking in was easy as the front desk agent, Olivia, was kind and informative. We also loved the Denny's being attached! I would recommend this to anyone and will be coming back next year.
Thank Resort32050280942
Response from DerekM2063, Front Office Manager at Ramada by Wyndham Kingston Hotel and Conference Centre
Responded 4 weeks ago
Dear Resort32050280942 We are so delighted you enjoyed your stay with us during Queens homecoming weekend. We also love when our staff are mentioned in reviews! It helps inspire and motivate them to deliver exceptional customer service. Thank you for recognizing Olivia, I'll be sure to thank her personally. Your kind words mean so much and we look forward to seeing you next year! Thank you!! Derek Millar Front Office Manager 613-546-3661 ext 381 dmillar@ramadakingston.com
Julie Ann S
142
Reviewed Oct. 19, 2018
Great location, just off of the highway, and only 10 minutes from downtown.room was average for a hotel, but the hotel layout is strange. A few different buildings, so you have to go outside to get to the front desk, and lounge.
Thank Julie Ann S
Response from DerekM2063, Front Office Manager at Ramada by Wyndham Kingston Hotel and Conference Centre
Responded Nov. 1, 2018
Dear Julie Ann S, Thank you for taking the time to share your feedback with us! We are definitely conveniently located just as you say. Everything is about ten minutes away from us and we are essentially the first thing you see when you come off the highway at Division St. I am very sorry our current appearance was not what you had anticipated. We are currently in the planning stages of building a connection between the two buildings to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you. I hope you will consider the Ramada Hotel and Conference Center on your next visit to Kingston, so we deliver even more towards the guest experience that you deserve. Derek Millar Front Office Manager 613-546-3661 ext 381 dmillar@ramadakingston.com
Footprints775022
70
Reviewed Oct. 16, 2018
Room was smelly. had to put my shoulder to the door to get it to close.
Couldn't find the ice machine. Was very glad when morning came to check out.
Was offered a coupon for Denny's but turned it down, it was only good for the Denny's on site
Thank Footprints775022
Response from DerekM2063, Front Office Manager at Ramada by Wyndham Kingston Hotel and Conference Centre
Responded Nov. 1, 2018
Dear Footprints775022 We pride ourselves on delivering a memorable hotel experience during your travels. Unfortunately, we have fallen short of our goal during your recent stay. Please accept our sincere apology for the issues with your guest room door and the odor you described . We have shared your feedback with the appropriate hotel teams to ensure that this was an isolated issue that is corrected moving forward. I'm glad you mentioned the desk tried to make it up to you by offering to cover breakfast. We understand that sometimes it just isn't enough. Because of this I would like it if you could reach out to me through email at dmillar@ramadakingston.com. I'm hoping together we can find a way to make things right. Thank you for your feedback. I look forward to hearing from you and we hope to serve you again whenever your travels bring you back to Kingston. Derek Millar Front Office Manager 613-546-3661 ext 381 dmillar@ramadakingston.com
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Questions & Answers
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Snuggybrinks
January 31, 2018|
AnswerShow all 3 answers
Response from RamadaManagement | Property representative |
Hello, There are adjoining rooms but not with a king and a 2 queen. Our hotel has kings on one side of the hall, and 2 queen rooms on the other.
0
Votes
drouinsylvain
August 4, 2017|
AnswerShow all 4 answers
Response from RamadaManagement | Property representative |
Hello, The hotel does have outside standard plugs that we can turn on, but we do not have a electric car charging stations
0
Votes
jordynt711
April 14, 2017|
AnswerShow all 2 answers
Response from Craig G | Property representative |
Hi Jordyn, We do offer monthly rentals, the rate is $1650 - taxes included - for a monthly stay of 30 days. This includes weekly housekeeping, free internet, parking and access to all of the hotel amenities. These... More
0
Votes
Room Tips
"Great convenient location and great meeting facilities !!"
J9121LVgregp
today
Read review
"choose a different hotel"
Footprints775022
Oct. 16, 2018
Read review
"The wifi is horrible"
E7998LHjasond
Aug. 28, 2018
Read review
"We stayed in the "poolside" building which simply means we were next to the pool building. It was..."
Wildthing_11
Aug. 28, 2018
Read review
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PRICE RANGE
US$81 - US$132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn kingston hotel kingstonkingston days inn
FORMERLY KNOWN AS
Days Inn & Conference Center Kingston
LOCATION
CanadaOntarioKingston
NUMBER OF ROOMS
161
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