Delta Hotels by Marriott Kingston Waterfront weaves the beauty of its surroundings through nearly every on-property experience. In the heart of historic downtown Kingston, Ontario, with amazing views of Confederation Harbour and Lake Ontario, guest rooms overlook the water. They feature complimentary Wi-Fi, ergonomic workstations, and cozy beds. Hotel amenities include a 24-hour fitness center, an acclaimed signature restaurant, and an indoor rooftop pool. Make a strong impression in our Executive Boardroom or say "I do" in the elegant Grandview ballroom. Whether traveling for business or leisure, Delta Hotels by Marriott Kingston Waterfront offers the service you deserve.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Ahhhhhhh the feeling of a room key back in hand after so many months separated from travelling.
Really didnt know what to expect during the current situation the world is in; but my recent stay at The Delta Kingston Waterfront almost felt well- normal.
Cleaning protocols are in place, directional signage, more hand sanitizer than one could need in common areas and most importantly the feeling that hotel staff are happy to welcome guests back. It was a great experience in a pretty cool hotel.
Rooms with a view of the lake are magnificent- Breakfast at Aquaterra (on site restaurant) was fantastic (socially distanced tables also).
Close to everything KTown has to offer- looking to emerge from the past 5 months of lockdown; this is a good place to start. Hoping all Marriott properties are operating at this level!
Oh and yes the pool is open.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Johnstone, General Manager at Delta Hotels Kingston Waterfront
Responded Aug 17, 2020
Thank you for your review, great to see that all was well.
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Staying in Kingston is more expensive than staying in Ottawa or Tremblant. It's kind of outrageous. We dropped our daughter off and visited for the day. The hotel was set up for COVID-19 safety. Despite that, the first thing we did was wipe down high touch surfaces with sanitary wipes. Decent bed and much needed air conditioning.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Johnstone, General Manager at Delta Hotels Kingston Waterfront
Responded Aug 17, 2020
Thank you for your comments, we all appreciate your time.
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When I read a review and the writer says “friendly staff “ I’m immediately on alert for problems.
I booked a night at the Delta to break up a Toronto to Quebec trip. None of the hotels in the city looked like they would be anything better than a place to sleep so I picked what appeared to be the best of an ordinary lot and also because there was a dining room and charging facilities for my EV.
Except for the staff members that I met, all of whom were friendly and did their best to make our stay pleasant, everything else was underwhelming.
The entrance to the hotel is in the parking garage which seemed to be undergoing repairs. Not a lot of welcoming ambience. Check in went smoothly until I asked about charging my car. “Of course but we have a guest whose car has finished charging and we can’t find him. We don’t ask for keys and the car won’t release the cable without the key.” Four hours later the owner turned up. This is not the end of the world but indicates, to me, poor management of a service that was one of my reasons for choosing the Delta hotel.
Reason number two, the dining room, proved to be even more disappointing. Everything we ordered, from the bread service to the main course to coffee was simply awful. Again an indication of poor management. If you offer what appears to be a high quality service it shouldn’t leave me whining about dreadful food.
The room was as ordinary as any lower priced competitor.
All of this made some how worse by the fact that the location, on a pier with harbour and lake views, could be home to a stunning hotel.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On October 21st/21 we checked into a second floor deluxe king room. Getting off the elevator there were dirty dishes on the hallway floor and they were still there after dinner, someone had to have walked by them while dropping extra towels off for our room. The room was long narrow and dark, that was fine just turn on the lights and open the curtain. That was done we saw the wallpaper was peeling off the wall by the window, the carpet was worn and stained plus there was a hole in the wall in the washroom. There were only two threadbare towels for us but two more came after we asked the front desk for more. Parking was restricted due to construction and they charged $25 for your vehicle to be covered in concrete dust. The bed and sheets were the dreaded "fine". When we got up to make morning coffee there was only one packet of coffee another slip by housekeeping I expected more from a $400 priced one night stay. I have stayed in Marriott hotels before and they have always been much better than what we were in. Basic standards not met,
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Date of stay: September 2021
Value
Location
Service
Room Tip:Just pick another place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not Pet Friendly 100 dollar extra charge per night I would avoid if you are travelling with pets. cannot believe they say they are pet friendly. I wish places were more pet friendly. We travel with a small dog non shedding to help us with our anxiety.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip:Go elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhavarth Dholakia, Guest Services / Front Office at Delta Hotels Kingston Waterfront
Responded Jun 28, 2021
Dear 69duke, Thank you for choosing to stay at the Delta Hotels Kingston Waterfront and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We are certainly a pet friendly hotel. As other hotels, we have a pet fee associated with the room to make sure that the room is properly cleaned using the necessary disinfectants and chemicals to ensure there are no pet residues left in the room after the departure. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Warm Regards, Bhavarth Guest Services Manager Delta Kingston Waterfront
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The lobby and main area is lovely but the rooms are screaming for an update. At a room rate of over 500 on some busy weekends (but they can still clearly get it due to the limited number of higher end hotels in Kingston) they need to take some time to give the rooms a Reno. Location is perfect - only a 5 min walk to downtown Kingston - and the view of the water is phenomenal. Staff has always been friendly and accommodating. I would highly recommend but due to the conditions of the rooms would not be paying more than a couple hundred dollars - anything after that is just not worth it.
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Date of stay: October 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff at the Marriott, were welcoming when we arrived. They kindly gave us breakfast coupons and dessert for our anniversary. They practice excellent measures for social distancing, with floor sticker reminders, sanitizer in many locations and a mask policy as well. We had a deluxe waterfront room, and it was spacious and comfortable. The Aqua Terra patio and restaurant were good too and social distancing rules were in place. The patio offers small plates and we enjoyed a beet salad, capresse salad, charcuterie plate and a shrimp cocktail. The patio overlooks the harbour, with many attractive boats and the public walkway is next to it as well. They have an indoor rooftop pool and a well equipped gym ( maximum 2 people can use it at once), but take advantage of the public path system along the waterfront on a nice day. When you are in Kingston, the downtown and harbour area, is walkable, with lots of restaurants and shops to explore. There are also boat tours, trolley tours and walking tours you can enjoy as well.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Johnstone, General Manager at Delta Hotels Kingston Waterfront
Responded Nov 25, 2020
Thank you so much for your kind and warm comments. Regards
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We have stayed the past 2 New Years Eves in the large Waterfront Suite, we booked it again for New Years to bring in 2023 in April, all reservations were in tact, proper room, the last time I viewed my reservation was Dec 11, the photo is date stamped. Dec 29, I get a email to pre check-in, and I notice they changed my room to just a regular room the size of a walk-in closet. I called and they gave me the run around, they said 2 people must of been online booking at the same time and they got it first. That’s bull crap, my reservation was in tact the last time I looked. There is going to be a big fireworks display across from the room, so I believe they gave it to a friend. Not a way to treat loyal customers, no I am sorry, nothing…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have never felt more unsafe staying in a hotel and here is why: upon check-in, staff were friendly. They were looking at their computer for an usually long time. (Please note I did the online check-in earlier in the day as prompted by an email.) Finally we got keys to a room. Went all the way to the room and walked into a room that someone was already staying in. This took a moment to process when my daughter and I walked in. We went back down. The front desk apologized and gave us another room. I suggested they tell the guest whos room we had entered what had happened. Off to room number two - now 45 mins into checking in. Can you believe we walked into another guests room with the second room. We're lucky no one tackled us. I would have if a strange entered my room. Back down we go. It took well over an hour and a half for the hotel to find us a room. We finally got offered a down graded room (which I believe I'm still over paying for at $300/night) and offered free breakfast. When I declined the breakfast I got offered a coupon for 50$ off the restaurant. Which I also declined being in shock and not wanting to spend anymore $ or time in this place than I have to. I'm still in a bit of shock and need to constantly reassure my daughter who I'm travelling with that the front desk won't give strangers access to our room and no strangers will enter. I will unequivocally think twice ever staying in this or any other Delta by Marriott again.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room had dust and hair . There were scores of spiders dotted outside the windows giving a creepy feeling. The windows if seems hadn’t been cleaned since ages. The re were stains on the carpets in the corridors and a musty smell. The sheets were crumpled. When asked for fresh ones the person said housekeeping is outsourced and not available at that time , all they have are a couple of top sheets which I have to spread myself! There was no hand sanitizer in the bottles outside the lifts . The reception is in a car park. Extremely unwelcoming. Car parking is extra $25/ for guests. Worse than a motel. Extremely disappointed.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip:Avoid the fourth floor, the first floor rooms are better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bhavarth Dholakia, Guest Services / Front Office at Delta Hotels Kingston Waterfront
Responded Jul 16, 2021
Dear Dr. Tyagi, We recognize your time is valuable and appreciate the feedback you have provided on TripAdvisor. Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the Delta Hotels Kingston Waterfront, I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. We appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Bhavarth Guest Services Manager Delta Kingston Waterfront
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Rosmarie, I would definitely suggest a taxi, as there is not a direct, or easy bus route to take. I am not sure about uber, but I am pretty sure it is available, I just have not used it myself.
There are more places to choose from in the Kingston area.
PRICE RANGE
C$200 - C$265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson plaza hotel, radisson kingston, kingston radisson
FORMERLY KNOWN AS
Delta Hotels by Marriott Kingston Waterfront
LOCATION
CanadaOntarioKingston
NUMBER OF ROOMS
126
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to Delta Hotels Kingston Waterfront?
Many travellers enjoy visiting Fort Henry National Historic Site (1.7 km), Kingston City Hall (0.2 km), and Bellevue House National Historic Site (2.0 km).
