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Holiday Inn Express Kingston West, an IHG Hotel

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Traveller (8)
Room & Suite (10)
Dining (4)

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About

#13 of 39 hotels in Kingston
Location
Service
Value
Elevate your stay at the Brand New Holiday Inn Express Kingston West. Located in the heart of the 1000 Islands, Kingston Ontario is teeming with activities, local businesses, and attractions; all within a short drive from our hotel, which is conveniently located off Highway 401 and Gardiners Road. We are minutes away from Historic Downtown Kingston, Kingston Penitentiary Tours, Fort Henry, as well as Kingston General Hospital, Queen's University,, St Lawrence College and CFB Kingston. Feeling adventurous, take a walk on the K&P Trail steps from our hotel, or take a short trip to Rock Dunder for a more challenging hike! Looking for some retail therapy? We are minutes from the Cataraqui Mall, two RioCan Centres, and a quick drive to the Kings Crossing Outlet Mall. Refresh and recharge in one of our luxuriously appointed rooms, while you enjoy amenities such as our complimentary Hot Express Start breakfast, free Wi-Fi, complimentary parking, indoor heated pool, 24 hour fitness center,
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Patio
Kids stay free
Parking
Wifi
Indoor pool
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Air purifier
Dining area
Housekeeping
Safe
Seating area
Sofa
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
40Reviews0Q+A5Room tips
Traveller rating
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Jawid f wrote a review Oct 2023
1 contribution
Great value hotel. Clean rooms, great welcoming staff and awesome full breakfast. Super pleasant experience. Will recommend and will be returning to stay on our next visit. I was more than 2 months at this hotel. Every time the staff were accessible with professional behavior.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Owner at Holiday Inn Express Kingston West, an IHG Hotel
Responded Nov 4, 2023
Dear Jawidf2023, We're truly delighted to read your fantastic review of your extended stay at Holiday Inn Express Kingston West! It's great to know that you had a superb experience and found our services to be top-notch with professional staff. We appreciate your kind words about the clean rooms, welcoming staff, and the awesome full breakfast. Your satisfaction is our goal, and we're thrilled that you enjoyed your time with us. Thank you for the high praise and for mentioning that you'll recommend our hotel to others and plan to return on your next visit. Your loyalty and recommendation mean a lot to us. We look forward to welcoming you back with the same high standard of service you've come to expect. Safe travels, and see you soon! Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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boatnerd23 wrote a review Jun 2023
Sombra, Canada71 contributions47 helpful votes
Hotel's Favourite
This is a new facility, extremely clean and energy efficient, surrounding area under construction. The breakfast was excellent and staff very welcoming. The only disadvantage is that it is about 20 minutes from downtown during rush hour. We used a cab so not to hassle with parking. We ate at the Red House Restaurant, one of many near the hotel. The power outlets to the room require a key card inserted into a slot. I forgot and my phone had not charged during the night. I suggested to the manager that Holiday Inn IHG should review its corporate policy requirements for tub safety. The bottom of the tub did not have safety grips and the handle could have been better located to prevent slips and falls. They assured me that this would be reviewed. We will definitely stay there again.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Neighbouring area is under construction so cannot depend on GPS, as roads can be blocked.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG Hotel
Responded Jun 24, 2023
Dear Boatnerd23, Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words regarding our new and clean facility, as well as our energy-efficient practices. It's great to hear that you found our staff welcoming and enjoyed our excellent breakfast. Your suggestion regarding tub safety is greatly appreciated, and we thank you for bringing it to our attention. The safety and well-being of our guests are of utmost importance to us, and we will carefully review your feedback to make any necessary improvements. We are thrilled to hear that you had an overall positive experience and that you plan to stay with us again. We look forward to welcoming you back on your next visit, and we will strive to ensure that your future stay is even more enjoyable. Thank you once again for choosing Holiday Inn Express Kingston West, and we appreciate your valuable feedback. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GH B wrote a review Oct 2023
London, Canada38 contributions38 helpful votes
The location was excellent for our purposes. The staff at the front desk were friendly. Our room was as expected, spacious with a mini fridge and microwave. It wasn’t as clean as I would expect, not terrible, but there were a few stains on the floor and some dust accumulated in the corners. The bathroom unfortunately did not have a magnifying mirror or a fan. Lightning was mediocre. Not a huge deal. The breakfast the first morning was very good, with a really nice selection. The breakfast staff, Wendy and Christine, were very helpful and attentive. At about 10:00 am we set out for the day, not returning until 8:30 pm. We entered our room to find that it had not been serviced ( we did not indicate that we did not not want this done). We called down to the front desk who were apologetic and they did send a nice young man around with fresh towels. The next morning we arrived for breakfast at 8:15 and it was mobbed and there was no seating. The selection was depleted so we took what was easy to carry, and returned to our room. We checked out shortly after.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Parking was free and very convenient. Lots of space, so no trouble finding a good place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Owner at Holiday Inn Express Kingston West, an IHG Hotel
Responded Oct 5, 2023
Dear 584ghb, Thank you for taking the time to share your thoughts about your recent stay at Holiday Inn Express Kingston West. We truly value your feedback and appreciate your detailed review. We're glad to hear that our location suited your needs and that our front desk staff were friendly and accommodating. It's also great to know that your room was spacious and equipped with convenient amenities like a mini-fridge and microwave. We apologize for any cleanliness issues you encountered in your room. Your feedback is essential, and we will address these concerns with our housekeeping team to ensure a higher level of cleanliness in the future. Your comments about the bathroom, lighting, and breakfast experience are duly noted. We appreciate your understanding and patience, even when the service didn't meet your expectations. We will use your feedback to make improvements to our breakfast offerings and service. We regret any inconvenience you experienced with the missed housekeeping service. This is certainly not the level of service we aim to provide, and we will work to ensure better communication between our housekeeping and front desk teams. We hope you'll consider giving us another opportunity to provide you with a more enjoyable stay in the future. Your feedback helps us improve, and we would love the chance to exceed your expectations on your next visit. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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brianOTT1 wrote a review Sep 2023
Ottawa32 contributions23 helpful votes
Friendly, clean, spacious, and located near the 401. Rooms are very comfortable and tidy. Located near a great walking/running path that was perfect after a long drive. Breakfast was quite nice and the staff overall are very helpful. I will stay again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Owner at Holiday Inn Express Kingston West, an IHG Hotel
Responded Sep 24, 2023
Dear BrianOTT1, Thank you for taking the time to share your wonderful review of your recent stay at the Holiday Inn Express Kingston West. We truly appreciate your feedback and are thrilled to hear about your positive experience. We're delighted that you found our hotel to be friendly, clean, and spacious. Creating a comfortable and welcoming environment for our guests is a top priority, and we're glad to hear that our rooms met your expectations. It's great to know that you enjoyed the convenience of our location near the 401 and the nearby walking/running path. It's a fantastic way to unwind after a long drive. We're also pleased that you found our breakfast quite nice and our staff helpful. We'll make sure to pass on your compliments to our team, as they are dedicated to providing excellent service. We look forward to the opportunity to welcome you back for another comfortable and enjoyable stay. If you ever have any specific requests or preferences for your next visit, please don't hesitate to let us know. Your satisfaction is our top priority. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MaxB01 wrote a review Jul 2023
Toronto, Canada34 contributions10 helpful votes
Good hotel. Clean and functional. The area around it is still being built up, so we had to drive to a restaurant for dinner. There is a small microwave in the room and a little tuck shop that sells microwave dinners if you don't want to leave the hotel. Breakfast was good with several options. Recommend the cinnamon buns. Good access to the 401. Staff was friendly and helpful. Would stay here again.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG Hotel
Responded Jul 3, 2023
Dear MaxB01, Thank you for your review! We're delighted to hear that you had a good experience during your stay at our hotel. Our team works hard to ensure a clean and functional environment for all our guests, and it's rewarding to know that we met your expectations. We understand that the area around the hotel is still developing, and we appreciate your understanding. We aim to provide convenience and comfort for our guests, and it's great to know that you found our microwave in the room and the shop helpful for quick and easy meals. Our breakfast options are carefully curated to cater to various tastes, and we're thrilled that you enjoyed our cinnamon buns! We'll be sure to pass your kind words onto our kitchen staff. As you mentioned, our hotel's location near the 401 offers excellent access for travelers, making it convenient for guests who are on the move. Finally, we're pleased to know that our staff provided friendly and helpful service during your stay. They take great pride in ensuring our guests have a pleasant experience, and your kind words will surely motivate them further. Thank you for your recommendation, and we look forward to welcoming you back on your future visits. Should you need any assistance or have any special requests on your next stay, feel free to reach out to us. Safe travels! Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dreamer48866144515 wrote a review Jun 2023
1 contribution
Excellent overall . Breakfast staff was extraordinary, very attentive. The food was freshly made and a variety of choices. I would highly recommend it. We will definitely come back next time we come to Kingston.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Worth being outside of the downtown
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG Hotel
Responded Jun 11, 2023
Dear Dreamer48866144515, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Holiday Inn Express Kingston West, our whole team strives to be the best, ensuring all our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all hope to welcome you back again the next time you are in Kingston. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KevLisWinnipeg wrote a review May 2023
Winnipeg72 contributions34 helpful votes
We traveled as a couple - May 2023; this was a road trip sleep stop. We booked with points (we prepaid tax/fees a month in advance); check-in was seamless. Front desk staff were friendly. The bed was comfortable; the room was quiet. There are 2 blinds; one to filter light, one to black out light. They were fantastic. Breakfast was great. Fairly new hotel, so that is nice. However, the bathroom door was missing a door jam, so you can tell the door had repeatedly banged into the towel hook on the wall (which was barely attached to the wall anymore). Bathroom had lots of counter space. The room had lots of places to put things (big bench, big counter/desk). Issues: There is a pool, but no hot tub. Low pressure in the toilet. The lights!!! The bathroom has motion sensor lighting - so all the bright lights come on as soon as you walk in... even in the middle of the night. Not fun! It's also tricky to figure out how to turn off the main room lights without killing the power to the outlets where your phone may be charging. The wall switch turns EVERYTHING off. Hint: there is a little toggle switch by the headboards that turns off the headboard lighting. Overall happy with our stay.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG Hotel
Responded Jun 1, 2023
Dear KevLisWinnipeg, Thank you for sharing your detailed review of your recent stay at our newly built Holiday Inn Express Kingston West. We're glad to hear that your check-in process was seamless and that our front desk staff were friendly, providing you with a warm welcome. We're delighted that you found the bed comfortable and the room quiet, allowing you to have a restful sleep. It's great to know that the dual blinds in the room were fantastic and provided you with the option to filter or blackout light based on your preference. We appreciate your positive feedback about our breakfast and the fact that our hotel is fairly new. We continuously strive to provide a pleasant and up-to-date environment for our guests. We're pleased to hear that, despite the issues mentioned, you were happy with your stay overall. We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Irene G wrote a review Feb 2023
1 contribution
We were there for a hockey tournament. Customer service is top notch! 👌 Rooms were really clean and comfortable, breakfast was good, staff were really accomodating. Will definitely recommend this hotel to anyone visiting Kingston.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG Hotel
Responded Feb 27, 2023
Dear D1672UNireneg, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Holiday Inn Express Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all will look forward to welcoming you back again the next time you are in Kingston. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigate55657721157 wrote a review Jan 2023
The staff were extremely welcoming and helped me check in with ease. They gave me all the information I needed for my stay and made me feel right at home. The hotel lobby and room were very cleanly. I had no issues the entire stay and will be going back the next time I visit Kingston. I would definitely recommend this hotel.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG Hotel
Responded Jan 28, 2023
Dear Navigate55657721157, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Holiday Inn Express Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all will look forward to welcoming you back again the next time you are in Kingston! Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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megan e wrote a review Jan 2023
Hotel rooms and beds are nice, clean and comfortable. The part that really stands out though is the awesome customer service. Front desk staff were unbelievably kind and that makes all the difference. Rooms, hallways, elevator, lobby.. everything is new, fresh and clean. Worth the stay.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG Hotel
Responded Jan 21, 2023
Dear Seaside08199383197, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Holiday Inn Express Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all will look forward to welcoming you back again the next time you are in Kingston. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$146 - C$232 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioKingston
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express Kingston West, an IHG Hotel - UPDATED Prices, Reviews & Photos (Ontario) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Kingston West, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Kingston West, an IHG Hotel?
Nearby attractions include The Original Hockey Hall of Fame (0.9 km), INVISTA Centre (0.7 km), and Tie One On Creativity Bar (1.0 km).
What are some of the property amenities at Holiday Inn Express Kingston West, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Kingston West, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Kingston West, an IHG Hotel?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Holiday Inn Express Kingston West, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Kingston West, an IHG Hotel?
Conveniently located restaurants include 1000 Curry, Mesa Fresca, and Riverhead Brewing Company.
Are there opportunities to exercise at Holiday Inn Express Kingston West, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Kingston West, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Kingston West, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Kingston West, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Express Kingston West, an IHG Hotel?
Many travellers enjoy visiting Bellevue House National Historic Site (7.4 km), Rideau Canal - Jones Falls Defensible Lockmasters House (4.6 km), and Kingston Mills (7.4 km).