Holiday Inn Express Kingston West, an IHG hotel
205 Resource Road, Kingston, Ontario K7P 0K1 Canada
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Avg. C$169 /night, 11/3 - 11/4
C$257
per night
C$194
per night
C$131
per night
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4.5
#16 of 40 hotels in KingstonLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Elevate your stay at the Brand New Holiday Inn Express Kingston West. Located in the heart of the 1000 Islands, Kingston Ontario is teeming with activities, local businesses, and attractions; all within a short drive from our hotel, which is conveniently located off Highway 401 and Gardiners Road. We are minutes away from Historic Downtown Kingston, Kingston Penitentiary Tours, Fort Henry, as well as Kingston General Hospital, Queen's University,, St Lawrence College and CFB Kingston. Feeling adventurous, take a walk on the K&P Trail steps from our hotel, or take a short trip to Rock Dunder for a more challenging hike! Looking for some retail therapy? We are minutes from the Cataraqui Mall, two RioCan Centres, and a quick drive to the Kings Crossing Outlet Mall. Refresh and recharge in one of our luxuriously appointed rooms, while you enjoy amenities such as our complimentary Hot Express Start breakfast, free Wi-Fi, complimentary parking, indoor heated pool, 24 hour fitness center,
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Hiking
Patio
Kids stay free
Parking
Wifi
Indoor pool
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Air purifier
Dining area
Housekeeping
Safe
Seating area
Sofa
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Charming
City View
Languages Spoken
English
Location
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 38 out of 100
38
17 Restaurants
within 1 kilometer
44Reviews0Q+A7Room tips
Reviews
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Detailed Reviews
Hotel's Favourite
This is a new facility, extremely clean and energy efficient, surrounding area under construction. The breakfast was excellent and staff very welcoming. The only disadvantage is that it is about 20 minutes from downtown during rush hour. We used a cab so not to hassle with parking.
We ate at the Red House Restaurant, one of many near the hotel. The power outlets to the room require a key card inserted into a slot. I forgot and my phone had not charged during the night.
I suggested to the manager that Holiday Inn IHG should review its corporate policy requirements for tub safety. The bottom of the tub did not have safety grips and the handle could have been better located to prevent slips and falls. They assured me that this would be reviewed.
We will definitely stay there again.
We ate at the Red House Restaurant, one of many near the hotel. The power outlets to the room require a key card inserted into a slot. I forgot and my phone had not charged during the night.
I suggested to the manager that Holiday Inn IHG should review its corporate policy requirements for tub safety. The bottom of the tub did not have safety grips and the handle could have been better located to prevent slips and falls. They assured me that this would be reviewed.
We will definitely stay there again.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â Neighbouring area is under construction so cannot depend on GPS, as roads can be blocked.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG hotel
Responded Jun 24, 2023
Dear Boatnerd23, Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words regarding our new and clean facility, as well as our energy-efficient practices. It's great to hear that you found our staff welcoming and enjoyed our excellent breakfast. Your suggestion regarding tub safety is greatly appreciated, and we thank you for bringing it to our attention. The safety and well-being of our guests are of utmost importance to us, and we will carefully review your feedback to make any necessary improvements. We are thrilled to hear that you had an overall positive experience and that you plan to stay with us again. We look forward to welcoming you back on your next visit, and we will strive to ensure that your future stay is even more enjoyable. Thank you once again for choosing Holiday Inn Express Kingston West, and we appreciate your valuable feedback. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Newish hotel that is clean, and rooms have great noise proofing, can barely hear noise external to the rooms. Staff was very friendly, with the lady serving breakfast having a great attitude.
Only strike was the aircon breaking in middle of night. Flagged staff to the issue early in morning but no one showed up until we flagged a second person 2 hrs later.
Apart from that, good experience.
Only strike was the aircon breaking in middle of night. Flagged staff to the issue early in morning but no one showed up until we flagged a second person 2 hrs later.
Apart from that, good experience.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG hotel
Responded Nov 9, 2021
Dear StevenlQ1192XB, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Holiday Inn Express Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review, we all will look forward to welcoming you back again the next time you are in Kingston. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 1 night because my son had a baseball game.
Arriving at the hotel, it’s bright and the staff is very friendly.
We chatted with staff and from the one member we spoke with, they enjoy working here and the owner treats them amazing, and that’s all you can ask for. Take care of the employees and they will take care of your business.
The rooms look freshly renovated and they are clean and energy efficient as you need to put a room key into a slot near the door in order for power to stay on.
The breakfast was great as it came with our stay.
We have to come back 2 more times and we will definitely look at returning.
Quick side note that the Candlewood Hotel is actually connected to Holiday Inn and share the pool and breakfast area, however Candlewood guests need to pay an additional $10.
Arriving at the hotel, it’s bright and the staff is very friendly.
We chatted with staff and from the one member we spoke with, they enjoy working here and the owner treats them amazing, and that’s all you can ask for. Take care of the employees and they will take care of your business.
The rooms look freshly renovated and they are clean and energy efficient as you need to put a room key into a slot near the door in order for power to stay on.
The breakfast was great as it came with our stay.
We have to come back 2 more times and we will definitely look at returning.
Quick side note that the Candlewood Hotel is actually connected to Holiday Inn and share the pool and breakfast area, however Candlewood guests need to pay an additional $10.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG hotel
Responded May 28, 2022
Dear Knappster84, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Holiday Inn Express Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review, we all will look forward to welcoming you back again the next time you are in Kingston! Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It starred out well. The room and amenities looked great. However the hot tub and pool were too cold to use, debris from the ceiling kept falling into the pool and our daughter cut her foot on a loose tile on the pool deck. The staff said the water temperature could not be adjusted. The room shower flooded I to the room. Maintenance man fixed it and said someone would come and mop up the water. We ended up using all the towels we had and the shower flooded again the next time it was used. We were in Kingston for a family funeral. We will never stay at this mess of a hotel again
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG hotel
Responded Oct 5, 2022
Dear 672jaim, We apologize for the experience you had at an IHG hotel. We do not have a hot tub at our property and there were no incidents of this nature reported to us. If you could please share your contact details with me personally, I would be happy to investigate and share your comments with the correct property. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean, modern, well appointed rooms and a very welcoming staff. Stayed 2 different nights as a stopover en route and the hospitality, room quality, and cleanliness were consistent. Despite the location (in the middle of a light industrial park) you don’t have to drive too far to find some places to eat. My only suggestion would be reusable plates, cups, and utensils for the breakfast…a lot of waste is generated from the plates, and cutlery, which is not always disposed of in the appropriate bins by the guests.
And while it’s a great (and free) service to offer rollaway cribs, they are a bit low to the ground and not height adjustable…this may be a problem for some.
Otherwise, keep up the good work!
And while it’s a great (and free) service to offer rollaway cribs, they are a bit low to the ground and not height adjustable…this may be a problem for some.
Otherwise, keep up the good work!
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Date of stay: April 2022Trip type: Travelled with family
Room Tip:Â The staff is very attentive to pre-check in requests (extra pillows, rollaway crib), and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG hotel
Responded Apr 22, 2022
Dear Cbiczo, Thank you for choosing to stay at our Property and taking the time to leave us a positive review. We are Honored to hear than you had a great stay with us. I am glad we could share this positive memory with you. Our goal at the Holiday Inn Express Kingston West is to ensure that our guests receive a once in a life time experience that they will remember forever. We truly do value your feedback. Warm regards, Mariah Guest Relations Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6137679370 or mariah.vandodewaard@hiexkingstonwest.ca. Sincerely, Mariah Vandodewaard Guest Relations 6137679370 mariah.vandodewaard@hiexkingstonwes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I stayed there last weekend and it was a great stay, nothing but positive things to say. My young children had a great experience. Check in was fast and the whole hotel and our room were extremely clean. We loved the pool and the walking trails behind the hotel. The hotel is 10 minutes from downtown (for everyone complaining about the location in the reviews, you booked it so what can you really say lol). The front desk girl on Saturday night was very kind and helpful, along with the breakfast staff and housekeepers. We will definitely come back the next time we’re in Kingston.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG hotel
Responded Oct 8, 2022
Dear Seaside798348, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Holiday Inn Express Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all will look forward to welcoming you back again the next time you are in Kingston! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a relatively new Holiday Inn Express so rooms are very nice. Ours being a handicapped room was very spacious. The room was nice and clean, quiet and had a microwave, fridge, coffee maker and other amenities. It is located further from the downtown but driving is pretty easy. Parking is free which is nice. Pool and fitness room were both very nice and clean. Breakfast was what you would expect at a Holiday Inn Express. However the second morning, there were no cinnamon rolls left by the time we went to breakfast. Disappointing as we love those. We had booked the room using expedia points so found out that we would not get any points towards future rooms. I understand this; however when using expedia points, the hotel gets full payment for room not a discounted rate. So I felt points should have been given. Very minor complaint as everything else was very good.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip:Â Check directions to hotel - Centennial was closed when we went so had to find the alternate...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG hotel
Responded Aug 26, 2022
Dear Artena77, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Holiday Inn Express Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all will look forward to welcoming you back again the next time you are in Kingston. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel staff were friendly and very helpful.
Hotel was clean, the breakfast was perfect, the pool was great! Our rooms were laid out great with everything you would need from paper towel to salt and pepper. Highly recommend!
Hotel was clean, the breakfast was perfect, the pool was great! Our rooms were laid out great with everything you would need from paper towel to salt and pepper. Highly recommend!
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG hotel
Responded Feb 21, 2022
Dear Wanderer294919, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. I'm so delighted to read that you had a great stay and enjoyed everything including our pool! Thank you again for your review, we all will look forward to welcoming you back again the next time you are in Kingston. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was new, very clean and well kept. The bed was comfortable and the shower products were of great quality! The staff were also very hospitable, especially the kitchen staff, Wendy, who went out of her way to accommodate us.
Highly recommend a stay here.
Highly recommend a stay here.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG hotel
Responded Feb 27, 2022
Dear Emily B, Thank you so much for taking the time to leave us your kind words and review of your recent experience at our property. I'm delighted to read you had a great experience while staying with us as that is our main goal, to provide the best, memorable experience we can provide. Rest assured, I will be sure to share your kind words with Wendy and the team and we all will look forward to welcoming you back again the next time you are in Kingston!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is brand new and unbelievably clean. Everything felt so fresh and inviting.
The hotel staff was very helpful and friendly. The room was spacious, clean and
comfortable. The lobby was bright and airy with several comfortable areas to relax in. The hotel is situated approximately 15 minutes from downtown and there are several restaurants within a 5 minute drive. I loved this hotel and would highly recommend it.
The hotel staff was very helpful and friendly. The room was spacious, clean and
comfortable. The lobby was bright and airy with several comfortable areas to relax in. The hotel is situated approximately 15 minutes from downtown and there are several restaurants within a 5 minute drive. I loved this hotel and would highly recommend it.
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Date of stay: July 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Cormier, Guest Services / Front Office at Holiday Inn Express Kingston West, an IHG hotel
Responded Jul 27, 2021
Dear Norma D, Thank you so much for leaving us with your kind words and positive review. I'm so pleased to read that you enjoyed your stay with us and that my team was helpful and friendly. We aim to be the best and it is only through reviews and comments such as your own that show us we are well on the way of achieving that. Thank you again for choosing Holiday Inn Express Kingston West and we all will look forward to welcoming you back again the next time you are in Kingston! Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"Parking was free and very convenient. Lots of space, so no trouble finding a good place."Read full review
"Neighbouring area is under construction so cannot depend on GPS, as roads can be blocked."Read full review
PRICE RANGE
C$167 - C$219 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioKingston
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express Kingston West, an IHG hotel
Which popular attractions are close to Holiday Inn Express Kingston West, an IHG hotel?
Nearby attractions include The Original Hockey Hall of Fame (0.9 km), INVISTA Centre (0.7 km), and Cataraqui Arena (0.8 km).
What are some of the property amenities at Holiday Inn Express Kingston West, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Kingston West, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Kingston West, an IHG hotel?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Holiday Inn Express Kingston West, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Kingston West, an IHG hotel?
Conveniently located restaurants include 1000 Curry, Mesa Fresca, and St Louis Bar & Grill.
Are there opportunities to exercise at Holiday Inn Express Kingston West, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Kingston West, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Kingston West, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Kingston West, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Express Kingston West, an IHG hotel?
Many travellers enjoy visiting Bellevue House National Historic Site (7.4 km), Rideau Canal - Jones Falls Defensible Lockmasters House (4.6 km), and Kingston Mills (7.4 km).