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Candlewood Suites Kingston West, an IHG Hotel

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Traveller (12)
Room & Suite (18)
Pool & Beach (3)

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About

#20 of 39 hotels in Kingston
Location
Cleanliness
Service
Value
Welcome to the Candlewood Suites Kingston West! Our hotel is conveniently located minutes from Historic Downtown Kingston, as well as many local attractions, restaurants and businesses. Designed with style, comfort and added amenities, our hotel merges functionality with an urban lifestyle - a perfect place to experience Kingston's unique and creative energy. Be sure to explore local attractions such as 1000 Islands Cruises, Kingston Penitentiary Tours, and Fort Henry. Enjoy an outdoor adventure on the K&P Trail, or take a short trip to Rock Dunder for a more challenging hike or cycling fun Looking for some retail therapy? We are minutes from the Cataraqui Mall, RioCan Shopping Centres, and a quick drive to the Kings Crossing Outlet Mall. We are also centrally located to many of largest employers such as Queen's University, Kingston General Hospital, and Royal Canada Milk.Maximize your extended stayin our spacious apartment-style suites with the convenience of a fully equipped kitchen,
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Hiking
Children's television networks
Children Activities (Kid / Family Friendly)
Car park
Wifi
Indoor pool
Vending machine
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Mid-range
Hotel links
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23Reviews0Q+A5Room tips
Traveller rating
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1111 wrote a review Feb 3
Ottawa, Canada314 contributions104 helpful votes
We went last weekend to watch our granddaughter's ringette tournament, so the location was excellent for this purpose - nearby the arena, so we can go, watch a game, then return to rest, and go to the arena for the next game a few hours later. We received a warm, friendly and helpful welcome from Brittany Cormier, for which we are grateful as we felt amongst friends from the start. Thank you! The hotel is new, modern and clean with great coffee available in the lobby. Our room - 2 queen beds and a kitchenette - was spotlessly clean, spacious and the kitchenette had everything necessary to make a light meal (we did not stay long enough to take advantage of this option, but still we appreciated the convenience to be able to do so if needed). The beds were very comfortable, with soft and firm pillows for us to choose from. This will be especially helpful if you are travelling with children, and they will certainly enjoy the pool. Nearby there is a plaza with multiple restaurants to choose from, so we found this convenient, too. All in all, we enjoyed our stay there, apprciated the customer service and highly recommend the hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Owner at Candlewood Suites Kingston West, an IHG Hotel
Responded 3 weeks ago
Dear 1111, Thank you so much for sharing your wonderful experience with us! I'm delighted to hear that our hotel was the perfect choice for your weekend getaway to watch your granddaughter's ringette tournament. Being nearby the arena indeed adds convenience to your stay. I'm thrilled to learn that I could provide you with a warm, friendly, and helpful welcome. Making you feel like you're among friends from the start is always my goal, and I'm grateful for your kind words. Our team takes great pride in maintaining a new, modern, and clean environment for our guests, and I'm glad to hear that you noticed and appreciated it. It's fantastic that you found your room spacious, clean, and equipped with everything you needed, including the convenient kitchenette. Even though you didn't get a chance to fully utilize it, having that option adds to the comfort of your stay. The comfortable beds and pool are indeed highlights of our hotel, especially for families with children. I'm glad our proximity to nearby restaurants was convenient for you, allowing you to explore the area with ease. Thank you for choosing to stay with us and for recommending our hotel. We truly appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. Safe travels! Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Screen_Name_takenNa wrote a review Jan 2023
London, Canada22 contributions10 helpful votes
Hotel's Favourite
On a long trip having been at 18 different hotels with these pancake machines. This is the first that works completely perfectly. Kudos to the kind woman doing the breakfast bar. Front desk was thoughtful and kind as well. This hotel will be better too once the construction around it and roads are done. But still worth the stay.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Candlewood Suites Kingston West, an IHG Hotel
Responded Jan 24, 2023
Dear Screen_Name_takenNa, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Candlewood Suites Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all will look forward to welcoming you back again the next time you are in Kingston. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sue D wrote a review Jan 2024
Welland, Canada26 contributions7 helpful votes
Nice, clean, updated. Comfortable beds. Kitchen space was very handy. Excellent and courteous front desk staff. Several eco-forward measures in place but would have liked to see recycle containers. One night there was a lot of freezing rain, and the driveway/sidewalks didn’t get salted til the morning. Additionally, sheets of ice were falling from the roof which could have been very hazardous. The front desk gentleman was made aware. Unfortunately they had no “danger-falling ice” or “slippery sidewalk” signs
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Come prepared with snacks and drinks so you don’t have to go out for groceries or meals
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Owner at Candlewood Suites Kingston West, an IHG Hotel
Responded 4 weeks ago
Dear Sued889, Thank you for taking the time to share your thoughts about your recent stay with us. We're pleased to hear that you found our hotel nice, clean, and updated, and that the beds were comfortable. It's great to know that you found the kitchen space handy and that you appreciated the excellent and courteous service from our front desk staff. We appreciate your feedback regarding the freezing rain incident and the delayed salting of the driveway/sidewalks. Your safety is our top priority, and we apologize for any inconvenience this may have caused. We have noted your concerns about the lack of "danger-falling ice" or "slippery sidewalk" signs, and we will address this to ensure a safer environment for our guests. We look forward to the opportunity to welcome you back in the future. If there's anything specific you would like us to address or if you have further suggestions, please feel free to let us know. Thank you for choosing our hotel, and we hope to provide an even better experience on your next visit. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike S wrote a review Jul 2023
Muirkirk, Canada2614 contributions345 helpful votes
The Candlewood Suites is the same building as the Holiday Inn, not sure if there is any difference in the rooms however when you stay at the Candlewood breakfast is not included. I have stayed at many Holiday Inn hotels and the breakfast is usually included, I refuse to pay an extra $20.00 for breakfast that is pretty much the same at these hotels no matter where you are, just a money grab if you ask me.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Candlewood Suites Kingston West, an IHG Hotel
Responded Jul 6, 2023
Dear Mike S, I would like to express my sincere gratitude for taking the time to provide us with your feedback regarding your recent experience at our newly constructed property. At Candlewood Suites Kingston West, our entire team is committed to delivering exceptional service, ensuring that all of our guests have a remarkable and unforgettable stay. Your review and feedback play a vital role in helping us achieve this objective. I want to clarify that although Candlewood Suites and Holiday Inn Express are housed in the same building, they are two distinct and separate hotels. We offer the standard Holiday Inn Express breakfast that you are accustomed to, as we understand your expectations as a Holiday Inn Express guest. However, Candlewood Suites is primarily designed for extended stays, families, and guests who prefer a kitchenette and the convenience of preparing their own meals. We acknowledge that there may be occasions when you prefer not to cook, and in light of the fact that we also operate as a Holiday Inn Express, we provide our Candlewood Suite guests with the option to purchase access to our breakfast buffet. Once again, we sincerely appreciate your review and feedback, and we look forward to the opportunity of welcoming you back on your next visit to Kingston. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James H wrote a review Dec 2022
Newmarket, Canada106 contributions22 helpful votes
We had previously stayed here when the hotel first opened during the pandemic and we decided to come back again to experience the suite with a kitchenette so we could make some meals on our mini getaway. The room us very spacious and has a great full kitchen, fridge, convection microwave oven, hot plates and dishwasher. The hotel also offers barbecuing with 2 bbqs and all utensils. Thank you so much to the staff for their amazing attention to detail and making you feel at home, the customer service is amazing. I want to personally thank Azhar Kheraj for always being gracious with his time to talk and making us feel like family. I was doing some salmon and grilled asparagus on the BBQ and Azhar provided us with some amazing wine to compliment our meal! Thank you again so much Azhar and team for another memorable stay at our favourite getaway destination in Kingston, we will see yiu again very soon! All the best for the rest of the year and continued success in the years to come
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Always best to stay here, no charge for parking, downtown hotels charge 24 to 30 dollars per...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Candlewood Suites Kingston West, an IHG Hotel
Responded Dec 13, 2022
Dear James H, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Candlewood Suites Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all will look forward to welcoming you back again the next time you are in Kingston. Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marg K wrote a review Nov 2022
1 helpful vote
Nice hotel. Spacious and clean room. Room had a kitchen. Good choice of pillows. Didn’t us pool or gym but looked good. Elevators could use a good washing on the floors but other than that no complaints. I stayed on Candlewood Suites side but if you stay on Holiday Inn side breakfast is included. Free coffee 24 hrs was nice too. Restaurants and shopping areas are just minutes away by car but not within walking distance . Close to 401.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Brittany Cormier, Guest Services / Front Office at Candlewood Suites Kingston West, an IHG Hotel
Responded Nov 21, 2022
Dear 445margk, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Candlewood Suites Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all will look forward to welcoming you back again the next time you are in Kingston. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sierra S wrote a review Nov 2022
I had a great stay! Large rooms with lots of extra space, full kitchenette in room, free parking, coffee available 24/7 in lobby, laundry on site. All the stuff we’re extremely friendly and helpful. Would definitely recommend and I will be returning.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Candlewood Suites Kingston West, an IHG Hotel
Responded Nov 7, 2022
Dear SierrasY1033KH, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Candlewood Suites Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all will look forward to welcoming you back again the next time you are in Kingston. Kind reagrds,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Samantha wrote a review Oct 2022
2 contributions
This hotel is amazing!!!! Can’t say enough good things about it. The rooms have a full size kitchen in them, basically a studio apartment! Lots of room for my family of 4. Love the pool and 24hr fitness centre. Also enjoy that the hotel is pet friendly with pet friendly floors. All the staff there from the front desk ladies (Sierra, AJ, Brittany), breakfast ladies, and all the housekeepers. Everyone was beyond nice and extremely helpful. Will definitely stay here again!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Candlewood Suites Kingston West, an IHG Hotel
Responded Oct 5, 2022
Dear _sjckalxosownskwkwkw, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Candlewood Suites Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback, we all will look forward to welcoming you back again the next time you are in Kingston. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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anonymous wrote a review Jul 2022
1 contribution
Was a great experience. The staff is very nice and helpful. Rooms are absolutely gorgeous. I would suggest if you’re a business staying or even a family for multiple days it’s definitely worth staying on the candle sweet side. I know during these hot last couple days it was really nice having to go containers as well as fresh ice in your room.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Candlewood Suites Kingston West, an IHG Hotel
Responded Jul 25, 2022
Dear Farmequipment, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Candlewood Suites Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews such as your own that we can achieve that goal. Thank you again for your review. We all will look forward to welcoming you back again the next time you are in Kingston! Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RRRRYY wrote a review Jul 2022
58 contributions57 helpful votes
This is a nice and very clean hotel near a nature walk. Overall, the stay was very good. I was pleased to have a safe in the room for the storage of valuables. The main disadvantage of this hotel is that it is quite far from downtown and from most Kingston amenities. There were, nonetheless, a few restaurants within walking distance. There is a fitness center and while it’s cardio equipment was adequate, the weight training equipment was not (only dumbbells and two benches). I hope that they will improve their fitness facilities.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brittany Cormier, Guest Services / Front Office at Candlewood Suites Kingston West, an IHG Hotel
Responded Jul 19, 2022
Dear RRRRYY, I would like to personally thank you for taking the time to leave us your review about your recent experience at our newly built property. At the Candlewood Suites Kingston West, we all strive to be the best, ensuring our guests leave us with nothing but a great, memorable experience and it is only through reviews and feedback such as your own that we can achieve that goal. Thank you again for your review and feedback. We hope to welcome you back again the next time you are in Kingston. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$145 - C$232 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioKingston
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Candlewood Suites Kingston West, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos (Ontario) - Tripadvisor

Frequently Asked Questions about Candlewood Suites Kingston West, an IHG Hotel
Which popular attractions are close to Candlewood Suites Kingston West, an IHG Hotel?
Nearby attractions include The Original Hockey Hall of Fame (0.8 km), INVISTA Centre (0.6 km), and Tie One On Creativity Bar (0.9 km).
What are some of the property amenities at Candlewood Suites Kingston West, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Candlewood Suites Kingston West, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Kingston West, an IHG Hotel?
Guests can enjoy breakfast and barbeque facilities during their stay.
Is parking available at Candlewood Suites Kingston West, an IHG Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Candlewood Suites Kingston West, an IHG Hotel?
Conveniently located restaurants include 1000 Curry, Mesa Fresca, and Riverhead Brewing Company.
Are there opportunities to exercise at Candlewood Suites Kingston West, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Kingston West, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites Kingston West, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Kingston West, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Candlewood Suites Kingston West, an IHG Hotel?
Many travellers enjoy visiting Bellevue House National Historic Site (7.4 km), Rideau Canal - Jones Falls Defensible Lockmasters House (4.5 km), and Kingston Mills (7.4 km).