Breakfast is closed at 930 during the week. Internet is choppy. Good value for the price. Pillows are soft. Beds were decent. Water pressure was ok. Could be cleaner. So far the best place I've stayed in Leamington. Did a bug check. Clean
Great spot to stop off on a trip to Pelee Island. The location and the hotel we located near the ferry docks. The hotel was clean and well kept, the staff were friendly and helpful at check in and check out. We did not take advantage of the breakfast offering only because of the constraints and cautions of COVID times.
The Best Western Leamington was a great location for a recent trip with my child’s sports team. The atrium and the pool gave the kids lots to do to keep busy. I liked that the rooms opened up to the atrium so that you could see where other families were and where the kids were playing. However, for one of the nights of our stay there was a group who were really noisy in the atrium until past 12:30. Complaints were made to the front desk but nothing was done. The room did have an unpleasant musty odor, originating from the closet area, as long as you kept that door closed it was only a mIld smell.
A uniquely designed hotel, just on the outside of Leamington. Very close to Point Pelee. Rooms face into an atrium containing a "fun zone" for kids. This is a great idea and was one of the reasons I booked the hotel, but it was disappointing. We booked 2 nights at this hotel for my son's 10th birthday because of all the fun activities it advertises for kids, and it's close location to Point Pelee and Seacliffe Beach. All of the games, including air hockey and pool require payment of $2, only taking loonies. There were only 2 arcade games working and each of those required a loonie as well. The basketball net was broken off, so there was just a backboard, the badminton birdie was in such bad shape, it barely flew. While our room was clean, it does need updating. There were areas where the paint is peeling off the walls and it SO dark. Some of the outlets didn't work. There was a constant stream of ants coming under the trim in our bathroom. The a/c was set to 23 when we arrived, but it was VERY humid, so I turned it down to 21. It went down to 22, but never got down to 21 by the time I went to sleep, 7 hours after arriving and never went below 22, but felt very warm the entire stay. Beds were queens and comfortable. The common areas/fun zone were disgusting, with gum, garbage, and food all over the carpets, tables, and furniture. While I understand this is a guest issue, with people being ignorant and disrespectful, I feel that this was also an issue of lacking of regular cleaning. The stairwells were full of dead bugs and webs. They are supposed to be locked and require your room card to enter, but they are broken, so any one can enter, there's no security. The pool was fun with a large swimming area with sprinklers built in. There are 2 slides, but they are not in use, and look to have been closed for an extended period of time (this was advertised on small print on the website, but all of the pictures show the slides). Breakfast is available, but for a charge in the restaurant in the hotel. The website advertises the large, natural property the hotel sits on. It is pretty, but the path is overgrown and the landscaping hasn't been maintained. There is a boardwalk overlooking the marsh, but it's also closed. The young man who checked me in was very polite and kind, but he didn't have any knowledge of the area, where to eat, how to get into the National Park, etc. While this isn't the most expensive hotel I have stayed in, it wasn't cheap, and I would expect better upkeep and amenities for the prices that are being charged.…
This place was so convenient to everything, shopping, the beach, restaurants, Point Pelee Conservation and the ferry docks. The staff was friendly and the hotel was clean and reasonably priced. The games room made it fun for the whole family.
Ac in the room wasn’t working well The card always had trouble opening the outside door that was filled with moths We asked for pet room and literally chose this hotel because it was pet friendly, but it is not pet friendly there is only four rooms that accept pets (almost always booked prior) and pets cannot be in the hotel at all.my dog that was with us from Atlanta on a road trip literally had no where to go we couldn’t even bring him inside while we checked in. Another thing that led us to book this hotel was the waterslides that we saw in the pictures, when we get there it was closed - and I’m quite sure based off of reviews they have been closed for over a year, that is plenty time to take down the amenities that you are not offering
I visited with my husband and 2 kids, aged 4 and 6, for 2 nights. It is about an easy 8 minute drive to the entrance of Point Pelee National Park. We have a Discovery Pass for Parks Canada so we would visit the National park and then go back to the hotel to enjoy the indoor playground. The biggest part that we took note of, was that not only did the kids have lots to occupy themselves with- full size structure with 4 slides, smaller structure for preschoolers, climbing wall- but the adults, ie us, who are watching the kids, had something to occupy themselves with too, in the same space. basketball court, badminton, pool tables, ping pong! (Could also be used by older kids) Or to simply lounge in the many comfy seats in direct view of the structures. We were in disbelief. All the equipment was easily accessible at the nearby front desk. No signups necessary. The nice and warm pool had 2 separated areas- dedicated shallow end for the littles. That end was actually the landing area for the water slides that were not in use, but still lots of space. It was too bad we couldnt use the slides. They had towels poolside. There was a sign in the pool area that said there should be a total of 10 bathers in the pool and on the deck- which actually there were always more than 10….. and not that anyone was monitoring that. The playground area is separated from the pool area by a carded door (great way to keep the kids safe from the pool) but the carpet just outside the pool, is wet, which is understandable, but is kind of gross since kids run around in the playground area without shoes. Ie soggy. The hotel is very close to restaurants, ice cream shops, on the way to the National park. In the other direction, it is about 5 minutes away from Erie St where the big box stores are, along with a few awesome latin american eateries. (We had awesome tacos and churros from Salsa Caliente!) We had dinner at the restaurant inside the hotel, once, and it was decent. The service was excellent. All the employees at the hotel always say hi and actually ask if we need anything when we walk by. Super family friendly place. The place was a bit rough, in the room we stayed in. Scuffs on the walls, decor needs updating/brightening up, and the shower drain was slow, but we had a microwave and a larger than normal hotel fridge, to accommodate for our kid snacks/needs. Our A/C was working in our room but still somehow felt humid….. our clothes wouldnt dry…. Very practical, not fancy, but I guess that is Best Western! Lastly, why is the lobby so warm? Regardless, it was a fun stay. We will be back again. …
Staff was really good and breakfast was great- totally worth the breakfast voucher. Overall the hotel is not maintained- squeaky door, wardrobe smell, damp room smell, remote not working well but from time to time. Roof A/C makes constant noice and if you are light sleeper, you will have hard time to rest. We report it and staff responded to check, said will see what they can do and no follow-up. In the courtyard the roof was leaking due to rain. If they spend money to make improvements would be very nice hotel.
We loved this hotel. It’s set up in a way that allows all rooms to have back/easy access to a massive atrium with lots of entertainment, indoor park and massive pool. With kids, this was amazing. Would highly recommend if in the area. Minutes drive from groceries, national park and dock for Pelee island.
It’s a good family hotel with so many things to do with the family, indoor play ground, pool, badminton court, pool tables, ping pong tables, will keep the family occupied. Staff are friendly. One down fall, maybe they’re short staff, but rooms were not cleaned on a daily basis, the bathtub drain was clogged and doesn’t flow nicely. We asked someone to fix on the first day but no one came, and asked every day after and still was not resolved by the time we checked out. Over all stay was a nice hotel. My kids loved it.