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Best Western Plus Lamplighter Inn & Conference Centre

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591 Wellington Rd S, London, Ontario N6C 4R3 Canada
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Traveller (327)
Room & Suite (92)
Pool & Beach (80)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 40 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
At the Best Western Plus Lamplighter Inn & Conference Centre you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Lamplighter Inn & Conference Centre will stand out among other hotels in London,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Lamplighter Inn & Conference Centre will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Waterslide
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Special diet menus
Vending machine
Children's television networks
Free shuttle or taxi services
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Solarium
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English
Hotel links
Special Offer:Get up to 20,000 Bonus Points!

Location

Full view
62Somewhat walkable
Grade: 62 out of 100
34Restaurantswithin 1 km
2Attractionswithin 1 km
1874Reviews28Q+A100Room tips
Traveller rating
  • 1,236
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  • 123
  • 58
  • 38
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Most Recent
Mammig wrote a review Dec. 6
Windsor, Canada185 contributions73 helpful votes
Very nice hotel with an atrium and a pool area. It was clean and for the most part quiet. The bed and pillows were comfortable. There was a whirlpool tub and a separate shower, a fridge and coffee maker but no microwave for those who use them. We chose to stay here because it was close to the hospital. There is a restaurant on site that was good. The only complaint we had was it was very warm in the room. We turned the fan off but it didn’t get better. The halls were warm too. This is a really great place for families with kids. I recommend this hotel.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded 2 days ago
Hi Mammig, Thank you for providing feedback on your recent experience at the Best Western Plus Lamplighter Inn. We take pride in providing a clean and comfortable space for all of our guests so our team appreciates that you noticed. So you are aware for future stays, we do offer microwaves at the hotel that can be placed in a guest room when requested. Through our guest feedback we understand the importance of having microwaves in guest rooms so we are in the process of adding these to all guest rooms. My apologies though you found your room to be warm as well the hallways. Please know staff are here for our guest's 24/7. If there is something you feel is not working properly we ask that you contact the Front Desk so we are aware. Staff would have been sent to the area to ensure everything is working properly and if something is not we try to correct it as fast as possible. Thank you again for your review. We value your feedback as it helps us to improve and deliver a memorable experience to you and other guests in the future. We hope you will come back and see us again soon! Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mojitolover S wrote a review Sep. 2021
Barrie, Canada27 contributions47 helpful votes
Hotel's Favourite
we stayed for one night. Everything was amazing. It felt like being at a resort. The rooms were clean, check in was easy. The slide was not open in the pool area when we were there. We were able to use the pool you just had to book a 45 min time slot Would love to come again when everything is fully opened in the pool area
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Date of stay: September 2021
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Sep. 11, 2021
Thank you for taking the time to post your review! We are thrilled that you found our hotel to be "super cool"! We are hoping that we can get the slide open again soon with modifications. Keep watching our Facebook and website for updates. Thank you again for telling others of your experience. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TMulroney07 wrote a review Dec. 5
1 contribution
I was in London with my family for the weekend and chose to stay at this location. Overall it's a nice hotel, great pool for kids with plenty of parking. I did find that it was a bit pricey for the overall value.
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded 2 days ago
Hi TMulroney07, Thank you for leaving a review on your past stay at the Best Western Plus Lamplighter Inn. We are happy you enjoyed your time with us and enjoyed everything the hotel has to offer our guest's. We look forward to welcoming you back when in the area again! Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aimee2727 wrote a review Nov. 2022
1 contribution
This was a terrible stay with a hotel chain that is usually better. It is clear that the Lamp Lighter Inn, is struggling. Really struggling. The room was dirty, fridge was stinky and broken. The staff was really NOT on the ball. Had to ask to have the room cleaned several times. Check-in was as nightmare as they were training someone new, but made it the customer's problem. This was a terrible terrible stay and Best Western should be ashamed of the service, the disgusting dirty room, and the lack of pride in customer service.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded 1 week ago
Hi aimee2727, Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. Your experience is important to us and we’d like to make this right. We invite you to contact our Guest Relations Administrator at the hotel to discuss your stay further. Thank you again for your review. We hope to hear from you soon. Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sharon M wrote a review Nov. 2022
Collingwood, Canada65 contributions63 helpful votes
Stayed one night for business. It was November so quieter- great place for families as they have a great pool area with palm trees, fish, water slide, waterfall etc. so it can get noisy. Had a room facing the atrium/pool area but we were surprised that it was fairly quiet and we didn't smell the cholorine. Atrium room would be great for you to see the family sitting on the balcony. Three storey hotel and conference centre. Giving it a four star as it doesn't include breakfast! First time at a Best Western where there is no breakfast but there is a restaurant attached to it and lots of other fast food restaurants around like Tim Hortons, Macdonalds, etc. Friendly and helpful reception staff. Room was clean and beds comfortable.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: No breakfast included. Pool can get noisy and busy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded 4 days ago
Hi U4369BPsharonm, Thank you for leaving a review on your past visit to the Best Western Plus Lamplighter Inn. We are thrilled you had a great time with us and had a chance to explore everything the hotel has to offer to our guest's. From the indoor pool, hot tub, waterslide and so much more this property offers it all. Our indoor atrium provides a year round tropical feel to our guest's. During the warmer months the atrium roof slides back to the beautiful sky above creating a warm breeze throughout the area. You can close your eyes and almost believe you are somewhere tropical. While the hotel does not offer a complimentary breakfast as we have a full service restaurant on property we do offer Bed & Breakfast packages where breakfast is included in your rate or other packages where you have a $ credit that can be used in the restaurant for breakfast, lunch or dinner. Please feel free to inquire about our packages with our Reservation Agents. They will be happy to go over that information with you. Thank you again for taking the time to complete a review. We hope to welcome you back to the Lamplighter Inn when in the area again. Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NDP319 wrote a review Nov. 2022
1 contribution
We stayed for the pool and were not disappointed - very nice pool area. The rooms were also very clean and well appointed. Would definitely recommend for families. The restaurant had decently priced breakfast.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded 3 weeks ago
Hi NDP319, We are happy you had a great stay at the Lamplighter Inn and also we thank you for helping us spread the word to other's who have yet to experience the Lamplighter Inn. We hope you will come back and see us soon! Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
recoverydesigned2022 wrote a review Nov. 2022
Windsor, Canada1 contribution
This is a great place to escape to, It was such a nice little getaway. The pool, atrium and hot tub were so relaxing. We connected as a family and could just kick back and relax. it was a little break from the daily grind of chores, cooking etc.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded 3 weeks ago
Hi recoverydesigned2022, Thank you for sharing your fantastic review and helping us spread the word! We are thrilled you enjoyed your getaway to the Best Western Plus Lamplighter Inn. You are right, this property is a great place to escape to. With everything the hotel has to offer our guest's to keep everyone entertained, whether you want to relax in our tropical atrium or ride the roaring mountain waterslide, there is so much to do and see. The best part is no matter the time of year it is this hotel always has a tropical feel to it. We hope to welcome you back to the Lamplighter Inn when in the area again! Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shirley h wrote a review Nov. 2022
We dined with my sister/husband at Shelly's to celebrate a special birthday. Our server was Ashley and she provided excellent service. She helped with our decisions on what to order (the food was excellent) and brought a yummy piece of cake with a candle when she heard it was my birthday. The Vegetable Penne Pasta is the best pasta both my sister & I have ever had!! Highly recommend you give it a try when you visit.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Lots of parking and lovely, clean restaurant.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded 3 weeks ago
Hi shirleyhG7614KD, Thank you for taking the time to leave a review. We are happy you chose to celebrate your birthday at Shelly's Tap & Grill here on the property. Shelly's offers a large menu with so many great options to choose from. I'm happy Ashley was able to suggest popular menu items and help with a decision. I was also happy she surprised you with a slice of cake to celebrate your birthday with you. I will be sure to pass along your compliments to Ashley so she is aware. Staff always love when their name is mentioned in a review. It let's them know their service is appreciated and that she had a positive impact on your experience with us. We appreciate you helping us spread the word about the property and hope to celebrate many more birthday's to come with you. Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Milk_manager72 wrote a review Oct. 2022
1 contribution
Nice hotel, restaurant was good, good location 10 mins from downtown. Atrium area was very pleasant to sit and enjoy a relaxing experience. Bed was comfortable and room was clean and well stocked. Would stay again.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded 3 weeks ago
Hi Milk_manager72, Thank you for leaving a review on your past visit to the Best Western Plus Lamplighter Inn! We are thrilled you had a few fun filled days with us and hope you had time to explore everything the hotel offers. Thank you again for your review. We look forward to welcoming you back when in the area again! Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
andreozzi11 wrote a review Oct. 2022
1 contribution
The hotel itself is great but there is zero theft deterrence for someone to steal your vehicle. No security cameras or security on premise. The fact that they have multiple functions (weddings, meetings, parties) a little shocked there there are no security on staff in case of any incidents including alcohol service or fighting. There only protocol is to call police but they are a convention centre. My truck was stolen the first night of a two night stay, so didn't get much use of the amenities as I was busy dealing with police and insurance rather then enjoy the beautiful pool area. I just wish they would inform guests of car theft problems at the hotel so you can make a more informed decision where you are parking and what's in your vehicle. Thankfully not much was in my truck but I'm sure others my not have been so lucky.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded Oct. 24, 2022
Good Morning andreozzi11, Thank you for taking the time to leave a review. I would like to begin by apologizing your vehicle was stolen from the parking lot while a guest at the hotel. I can understand this would be very upsetting and I apologize. Unfortunately theft can happen anywhere whether it be a public parking lot or a private driveway. Vehicle doors should always be locked and nothing of value should ever be left in a vehicle. My apologies as well because of dealing with the theft of your vehicle you were not able to enjoy your stay with us as planned. I do hope this does not prevent you from staying with us again. It truly is a great property to stay at and I hope in time you will choose to stay with us so you have the chance to experience this. Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$135 - US$175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus lamplighter inn and conference centre hotel london, best western lamplighter hotel, best western london, london best western
LOCATION
CanadaOntarioLondon
NUMBER OF ROOMS
172
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Best Western Plus Lamplighter Inn & Conference Centre - UPDATED 2022 Prices, Reviews & Photos (London, Ontario) - Hotel - Tripadvisor

Frequently Asked Questions about Best Western Plus Lamplighter Inn & Conference Centre
Which popular attractions are close to Best Western Plus Lamplighter Inn & Conference Centre?
Nearby attractions include Westminster Ponds (0.7 km) and The Secrets of Radar Museum (0.8 km).
What are some of the property amenities at Best Western Plus Lamplighter Inn & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Plus Lamplighter Inn & Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Lamplighter Inn & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Lamplighter Inn & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Lamplighter Inn & Conference Centre?
Conveniently located restaurants include Mandarin Restaurant, The Dawghouse, and Piping Kettles Soup Co.
Are there opportunities to exercise at Best Western Plus Lamplighter Inn & Conference Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Lamplighter Inn & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Lamplighter Inn & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Lamplighter Inn & Conference Centre?
Many travellers enjoy visiting Eldon House (4.0 km) and Battle Of The Atlantic Memorial (3.7 km).
Is Best Western Plus Lamplighter Inn & Conference Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.