Best Western Plus Lamplighter Inn & Conference Centre
591 Wellington Rd S, London, Ontario N6C 4R3 Canada
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Room & Suite (99)
Pool & Beach (83)
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Avg. C$254 /night, 10/10 - 10/11
C$345
per night
C$262
per night
C$178
per night
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4.5
#6 of 37 hotels in LondonLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Charming
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Waterslide
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Special diet menus
Vending machine
Children's television networks
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Solarium
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Location
591 Wellington Rd S, London, Ontario N6C 4R3 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Metropolitan Area Airport
11 km•
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Toronto Pearson Intl Airport
152.9 km•
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Rental Cars
37 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
Reviews
4.5
2,053 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a tranquil setting, the Best Western Plus Lamplighter Inn & Conference Centre is lauded for its serene atmosphere, with guests frequently praising the relaxing pool areas and the beauty of its atriums. The hotel's commitment to cleanliness is evident in the spotless rooms and pristine common areas. However, opinions on value and room quality are mixed; while some guests find the comfort and modern amenities to their liking, others have raised concerns about maintenance and noise.
Amenities like the pool are generally well-received, especially by families, but certain areas could benefit from enhancements. Service experiences also vary, with some guests encountering delays and unresponsive staff, while others have experienced exceptional customer care.
Atmosphere
Serene
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Relaxing
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2,053Reviews30Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
Like always we all had a wonderful stay. The kids had enjoyed waterside and the pool. Everything was wonderful. Rooms and motel is nicely kept updated. 😊 we’ve stayed many time the last 20 years and have enjoyed every stay.
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded Sep 21, 2023
Hi Jane V, Thank you for leaving a fantastic review! We are delighted you had yet another wonderful stay with us at the Lamplighter Inn. Your review response are the ones we hope and strive to receive from all our guests. Thank you for sharing this with us as well others who have yet to experience the Lamplighter Inn. We look forward to welcoming you back again when in the area next! Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent the evening at this hotel On June 20th, and upon entry was greeted with COVID-19 triage, temp testing and kind and welcoming reception of the Manager Ken and his fellow staff. The Manager accommodated our request for a specific room, offered any possible assistance he could to make our stay its finest.
Most critically important, was how intensely the rooms are being sanitized. The staff is wearing head to toe PPE and doing intense cleans upon exit of each guest. As seen in the photo attached all linens and pillows are in freshly sealed garment bags and it is apparent this hotel has gone the extra mile to ensure guest safety and health in such challenging times. Highly reccomend this hotel for all reasons indicated but also as a frequent guest here, I can guarentee your stay will be consistently a good one!
Most critically important, was how intensely the rooms are being sanitized. The staff is wearing head to toe PPE and doing intense cleans upon exit of each guest. As seen in the photo attached all linens and pillows are in freshly sealed garment bags and it is apparent this hotel has gone the extra mile to ensure guest safety and health in such challenging times. Highly reccomend this hotel for all reasons indicated but also as a frequent guest here, I can guarentee your stay will be consistently a good one!
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Date of stay: June 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Jul 31, 2020
Thank you so much for your kind words. We appreciate very much you sharing your positive experience with others. They are trying times for sure! We are pleased to be back open again and thrilled to see lots of familiar faces returning once again. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We booked this hotel for our anniversary in hopes that it would have a resort style feel and accommodations. I'm happy to say it did not disappoint us in the least. We had a fabulous time in and around the hotel grounds and local area. The covid cleanliness standards were highly adhered to and we personally witness the wiping and sanitizing of touch surfaces throughout the hotel. The pool experience was excellent. From the accommodating am and pm schedules, with standby times alloted for guests who liked extra pool time to the wonderful staff who ensured our experience was enjoyable. They closed the pool every 45 minutes to sanitize the entire pool area, equipment and touch surfaces, which pleased us that they really do comply and take seriously all health and safety standards for their guests. We had a wonderful guest experience and inadvertently met the owner while waiting to be seated at their restaurant called Shelly's. He approached us to ask if we had been helped yet. He was genuinely concerned with our experience and we thought that was quite nice of him to stop before leaving for the day and ask. We definitely will be booking this hotel again very soon.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Aug 1, 2021
Happy Anniversary! We are so happy that you chose to celebrate with us! It is great to know that you had a wonderful resort-style getaway and even had an opportunity to meet the owner of the hotel as well! We are thrilled that you felt safe and welcome! We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pool and atrium at this hotel is absolutely fantastic! The rooms are clean and well laid out. We stayed when there were 3 weddings and several events happening at the conference centre and there was enough parking for everyone, and it was not loud at all in the rooms- in fact perfectly quiet. Our room didn't get cooled down as much as we wanted but it wasn't hot either so we didn't complain. Beds were comfortable, bathroom had everything we needed - it has a seperate bathtub and shower so two people can bathe at the same time. The staff was super friendly as well. The pool and slide are awesome however, the slide isn't open all the time - only when they have 2 lifeguards available and that is really rare. We stayed there for 5 nights and the slide was only open for a few hours in total for 2 days, so don't expect the slide to be open. The games room is fantastic as well, lots of fun games to play as family but it is quite warm in there. The gym had everything I needed for a good workout too. Overall, great hotel!
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded Sep 15, 2022
Hi bopeep7 Thank you for completing an amazing review on your stay at the Lamplighter Inn! Our team is thrilled you had such a great stay! These are the types of reviews we hope and strive for to receive from all our guests. Our goal is for our guest's to enjoy everything the hotel has to offer from check in to check out and from your review I see we achieved this. We hope to welcome you back to the Lamplighter Inn when in the area again! Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in one of the King Suites with a balcony overlooking the atrium. It was beautiful. The sounds of the waterfall, watching the fish in the pond and the warm air made us feel like we were away on vacation somewhere tropical. At night the pool and atrium were all light up filling the air with calm serenity. We absolutely cannot wait to visit again.
The room and hotel was very clean! There was no musty smell and we could see someone sanitizing everywhere we went. From the front counter at check-in, to the railings and plant pots in the atrium to hallways.
The bed was super comfortable with very fluffy pillows. There were 4 pillows on the bed plus extras packaged, ready to use in the drawers along with an extra blanket if we required it for the sofa bed.
This is by far one of our favourite hotels we have ever stayed at. Clean, friendly and a welcoming environment. We were told by the front counter employee, Justin that they open the roof of the atrium in the summertime. We will definitely be back to experience the atrium while gazing at the stars!
Thank you, Lamp Lighter Inn for a remarkable experience!
The room and hotel was very clean! There was no musty smell and we could see someone sanitizing everywhere we went. From the front counter at check-in, to the railings and plant pots in the atrium to hallways.
The bed was super comfortable with very fluffy pillows. There were 4 pillows on the bed plus extras packaged, ready to use in the drawers along with an extra blanket if we required it for the sofa bed.
This is by far one of our favourite hotels we have ever stayed at. Clean, friendly and a welcoming environment. We were told by the front counter employee, Justin that they open the roof of the atrium in the summertime. We will definitely be back to experience the atrium while gazing at the stars!
Thank you, Lamp Lighter Inn for a remarkable experience!
Read more
Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Jun 4, 2021
Thank you very much for taking the time to share your positive Lamplighter Inn experience. We are thrilled that your stay was a positive one and look forward to welcoming you back again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is great if you must be in London. Common areas are very nice. Rooms are clean but very dated, furniture appears to be 20+ years old.
Service is terrible though. Staff is not overly friendly or accommodating. We requested 1 hour extra for our checkout time and were told very firmly that our request was denied. Keep in mind that our checkout date was on a Sunday in March, hardly peak season. We remained at the restaurant and I know (by checking) that our room had not been cleaned by noon, which would have been the late checkout time. We were there as part of a large group for a basketball tournament, had small children with us, and were paying $220 per night (including taxes) for a room that is hardly worth that amount. Apparently that was a discounted rate also, which I find laughable.
Service is terrible though. Staff is not overly friendly or accommodating. We requested 1 hour extra for our checkout time and were told very firmly that our request was denied. Keep in mind that our checkout date was on a Sunday in March, hardly peak season. We remained at the restaurant and I know (by checking) that our room had not been cleaned by noon, which would have been the late checkout time. We were there as part of a large group for a basketball tournament, had small children with us, and were paying $220 per night (including taxes) for a room that is hardly worth that amount. Apparently that was a discounted rate also, which I find laughable.
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Mar 10, 2020
We are sorry for your disappointment. We did in fact extend later check-outs for as many of the teams last Sunday as we were able. We are sorry that we were not able to extend your particular check-out time. Our hotel is fortunately consistently busy and Sunday nights are no exception. It is always a battle of doing what we can to accommodate later check-outs and getting guests in at the 3PM guaranteed check-in time. It seems a compliment that many want in early and to be able to stay late. We certainly do our best to accommodate where and when ever possible. Typically the comments we get from guests are very positive on both service and the overall hotel experience. We are sorry that not extending a later check-out for you has perhaps tainted your overall experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Whether staying during the pandemic or during the best of times, this hotel consistently delivers a getaway experience. Pristine cleanliness, crisp linens, warm customer service, and perfect in-room dining, The Best Western Lamplighter Inn set the bar extremely high before COVID, and since then they have doubled down on precautions and safety measures, making for a very confident and enjoyable guest experience.
From reservation to check-out, the staff here treat hotel guests as though they are personal guests of their own. I want to acknowledge Ken and Justin for consistently exceeding expectations.
This hotel offers great value for your vacation dollar, and makes an overnight feel like a true get away even if you don’t leave town.
From reservation to check-out, the staff here treat hotel guests as though they are personal guests of their own. I want to acknowledge Ken and Justin for consistently exceeding expectations.
This hotel offers great value for your vacation dollar, and makes an overnight feel like a true get away even if you don’t leave town.
Read more
Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Jun 4, 2021
Thank you so much for your kind review and for acknowledging Ken and Justin for taking great care of you. We are thrilled to have you share your positive Lamplighter Inn experience with others! We look forward to your next visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family always visits for 2 nights during the holiday season and have a blast. The staff are always very friendly and accommodating. I love now that they have hotel assistance via texting, so I'm not scrambling for the phone or bothering front desk for a stupid one answer question. They're quick and prompt with their reply too. This visit we went on a Fri to a Sunday and it was a bit overwhelming due to the crowding in the pool. We normally visit during the week where there's breathing space. You weren't even allowed balls in the pool this time around. There was a wedding also taking place and our room was right next to all the foot traffic at night. The hotel was so understanding of the noise disturbance since we have little ones that they adjusted our nightly rate without me having to ask. It's the little things that I recognize and appreciate most about this location. Also having a very fairly priced restaurant onsite is very convenient. I highly recommend you staying here👍
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Jan 11, 2020
Happy New Year! We are very happy to have you back to visit and thrilled that it was another positive experience. The holidays are very busy at our hotel and weekends in particular can be busy. We appreciate your understanding very much and look forward to welcoming you back the next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
just wanted to get away for a night with our grand daughter. entire staff was great and pool staff did a great job to get us an enjoyable experience. the pool was sanitized every hour and physical distancing was easy
Read more
Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Dec 18, 2020
Thank you for choosing us for your overnight getaway! We appreciate your positive feedback and for sharing your positive experience with others. We look forward to your next visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Lamplight Inn offers an interior oasis that makes me feel like I've escaped to the tropics. The atrium, waterslide, lighthouse, waterfall, palm trees and lush gardens are the perfect distraction after a hectic work day to enjoy from the balcony of almost every room. Hands-down, my favourite hotel in southwest Ontario.
Read more
Review collected in partnership with Best Western
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Feb 20, 2020
Thank you for taking the time to post your review. It is great to know that you enjoy your visits and find our Tropical Atrium soothing. We appreciate your comments and are honoured to be your favourite Southwestern Ontario hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We never used the pool or even asked anything about it!
We were there for the night between curling games!
Yes the pool is open
The minimum height is 4 ft
"Pool can get busy so going before the slide is open if you have no interest in it is a good tip!"Read full review
"There is a generous amount of parking, wide range of food establishments around the motel to eat at. I do not suggest you eat at Shelby's "Read full review
"Give hockey teams a brake. They tell you we gave you a deal but really 100 more expensive after giving us a deal. ?"Read full review
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PRICE RANGE
C$202 - C$298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus lamplighter inn and conference centre hotel london, best western lamplighter hotel, best western london, london best western
LOCATION
CanadaOntarioLondon
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBest Western Plus Lamplighter Inn & Conference Centre - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Best Western Plus Lamplighter Inn & Conference Centre
Which popular attractions are close to Best Western Plus Lamplighter Inn & Conference Centre?
Nearby attractions include Westminster Ponds (0.7 km).
What are some of the property amenities at Best Western Plus Lamplighter Inn & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Plus Lamplighter Inn & Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Lamplighter Inn & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Lamplighter Inn & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Lamplighter Inn & Conference Centre?
Conveniently located restaurants include Mandarin Restaurant, Dawghouse Pub & Eatery, and Shiki Japanese Restaurant.
Are there opportunities to exercise at Best Western Plus Lamplighter Inn & Conference Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Lamplighter Inn & Conference Centre?
Yes, a clothes dryer and a washing machine are offered to guests.
Does Best Western Plus Lamplighter Inn & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Lamplighter Inn & Conference Centre?
Many travellers enjoy visiting Eldon House (4.0 km) and Battle Of The Atlantic Memorial (3.7 km).
Is Best Western Plus Lamplighter Inn & Conference Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.