Best Western Plus Lamplighter Inn & Conference Centre
591 Wellington Rd S, London, Ontario N6C 4R3 Canada
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Room & Suite (99)
Pool & Beach (83)
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Avg. C$188 /night, 12/10 - 12/11
C$399
per night
C$275
per night
C$151
per night
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4.5
#6 of 37 hotels in LondonLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Great View
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Waterslide
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Special diet menus
Vending machine
Children's television networks
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Solarium
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Location
591 Wellington Rd S, London, Ontario N6C 4R3 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Metropolitan Area Airport
11 km•
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Toronto Pearson Intl Airport
152.9 km•
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Rental Cars
37 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
Reviews
4.5
2,052 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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At the Best Western Plus Lamplighter Inn & Conference Centre, guests have been charmed by the tropical atrium and pool, likening it to a resort with serene, cruise-like balcony views. Despite some travelers reporting room quality issues, such as outdated amenities and maintenance, the spaciousness and modern touches of some rooms are appreciated.
While the cleanliness of the hotel is widely commended, opinions on value for money are mixed, with several guests questioning the hotel's pricing. Service quality appears inconsistent, ranging from excellent to unresponsive, particularly noted in the restaurant area.
Atmosphere
Tropical
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Relaxing
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2,052Reviews30Q+A100Room tips
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Detailed Reviews
This is a very nice place to stay. The pool and Hot Tub is really nice to relax in if you need time away from the room. I wasn't fan of the restaurant Shelby's however as the food was very sub standard for the high prices. The room was very clean and the pillows amazing. I love the separate bathtub and shower in the room. It allowed for me to shower and if my hubby wanted a bath he could at the same time. You choose whether or not you want the room cleaned as well. However if you do want it cleaned you MUST put the sign on the door unlike before when you had to put it on the door when you "didn't" want it done. Poor option for channels on the tv however, if you want to wind down for the night and just watch a bit of television before going to sleep, or if you can't sleep and want to watch it. Tea and coffee provided and all other restaurants are close by. Lots of free parking which was a huge bonus. Elevators as well which I enjoyed! A arcade and laundry on site which was great as well. All round an amazing place to stay with helpful staff that is very friendly!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded Dec 15, 2022
Hi Nikki M, Thank you for taking a moment to share your experience at the Best Western Plus Lamplighter Inn. We are thrilled to read you had a great stay with us! Your responses are the ones we hope and strive to receive from all our guest's. From the indoor pool, hot tub, waterslide and more located in our tropical atrium to Shelly's Tap & Grill on site this property offers so many things to keep our guest's entertained. Staff are here 24/7 to ensure our guest's are comfortable and have everything they need. Thank you again for leaving a review. We look forward to welcoming you back when in the area again! Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the Best Western Lamplighter in the past and always find the facility and staff to be great. Did not use the pool facility this time but we know it is one of the best. During these times they go beyond what's required to make you feel welcome and safe.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Jan 2, 2021
We are so happy to have you back to visit! Thank you for taking the time to post your review. We are thrilled to have you confidence especially during Covid and look forward to welcoming you back the next time. Thanks you again for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We were very impressed with the Lamplighter Inn. We had one small complaint when we were there (not enough to keep us from staying again) and when I filled in the survey they requested once we got home, I heard back immediately from the manager - and it was not a form letter. I believe him when he said they would be investigating the problem in our room, and we very much appreciate his detailed reply to us. The hotel is beautiful, we were welcomed with sincere smiles and a sense of humour, the decor of our room was outstanding, and everything was spotlessly clean. We will be coming to London frequently in the next few months and, having tried several hotels in the Hospital area over the last couple of years, finally have found the one that will be our London home. Thank you to all of you at The Lamplighter who work so hard to make this an excellent hotel.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Jan 17, 2020
Thank you so much for your kind review and also for sharing your positive experience with others! We are thrilled that you enjoyed your stay and look forward to welcoming you back the next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a fantastic time. We contemplated going to a waterpark in Niagara but chose this instead as it is closer and not as busy and we were not disappointed. The weekend was busy as there was some events going on, including a wedding Saturday night, which closed the pool for an hour during their ceremony, but it was still a fantastic experience. The front desk was always so helpful and anytime we asked for anything brought to the room they were very prompt and kind.
All of the lifeguards were very kind and patient with the kids. The arcade could use some spicing up, more games would be nice as there was not a whole lot there but enough to keep the kids happy for a small while. Overall, highly recommend this beautiful hotel!
All of the lifeguards were very kind and patient with the kids. The arcade could use some spicing up, more games would be nice as there was not a whole lot there but enough to keep the kids happy for a small while. Overall, highly recommend this beautiful hotel!
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded Apr 14, 2022
Greetings Kris_FB, Thank you for completing our review on your past stay with us. I am thrilled to read you and the family had a fantastic time while at the hotel and enjoyed everything the hotel offers. Your review is the type of review responses we hope and strive for from all our guests. Thank you for sharing. We hope when planning your next staycation you choose to stay with us again. Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are knowledgeable and friendly. The ammenedies are first class, from the heated pool and waterslide to the fully equipped game room. The fitness centre was above average, and the restaurant/lounge offered great food for a reasonable price. The conference facilities were outstanding, from the decor to the equipment.
I highly recommend this hotel to everyone.
I highly recommend this hotel to everyone.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Jan 7, 2020
Thank you very much for your review and for sharing your positive experience with others! We are very happy you enjoyed your experience and look forward to welcoming you back in future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was for a School Reunion. The conference room was large enough to hold almost 100 Ladies to enjoy a meal and walkabout.
There is a fabulous pool and waterslide.
My room was clean and well maintained and it didn't have that nasty smell that some hotels have from staleness. I would bring my pillow though as I found the pillows to be too fluffy. I had a sore neck in the mornings. The halls even smelled nice.
The restaurant food is great some of it is a little pricey but you get a lot for the price.
If you don't want to eat at the restaurant there are a lot of places around the Hotel for you to visit some within walking distance or within 5 -10 min driving distance. All in all this is a great Hotel and I would come again for another School Reunion
There is a fabulous pool and waterslide.
My room was clean and well maintained and it didn't have that nasty smell that some hotels have from staleness. I would bring my pillow though as I found the pillows to be too fluffy. I had a sore neck in the mornings. The halls even smelled nice.
The restaurant food is great some of it is a little pricey but you get a lot for the price.
If you don't want to eat at the restaurant there are a lot of places around the Hotel for you to visit some within walking distance or within 5 -10 min driving distance. All in all this is a great Hotel and I would come again for another School Reunion
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded Jun 15, 2022
Hi Treasures1865, Thank you for taking a moment to share your experience at the Best Western Plus Lamplighter Inn. I am pleased to read everything went well during your past stay with us. Your review responses are the type of responses we hope and strive for from all our guests. It lets us know we are doing a great job and our guests are happy, comfortable and have everything they need. Thank you for sharing this with us. We hope the next time you are in the area whether it be a vacation or another reunion is taking place you will choose to stay with us again. Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our organization has held their convention at this venue for years, with our most recent one last week, and I wouldn't want to go anywhere else. Sales and Catering are able to accommodate our many requirements. Every staff member goes out of their way to ensure you have an exceptional event and they meet this expectation every year. With hundreds of participants and a variety of meetings and services, the Lamplighter makes it easy to ensure it all goes off without a hitch. The service and food is outstanding and it is exceptional value for the dollars spent. We are already booked for 2021!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Feb 20, 2020
Thank you for sharing your positive experience with others! We love our return conferences and appreciate so much that you keep coming back! Thank you so much for your kind words. We look forward as always to welcoming you back the next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here with our two kids, ages 10 and 12. I'm sorry I didn't discover Lamplighter sooner. It was so much fun, and very clean. We ate at Shelly's twice and while service was a bit slow, the food was great and prices reasonable/ same as if we had ventured out for off-site restaurant. We will definitely return.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded Jan 26, 2023
Hi Shannon P, We are thrilled you had a great time with us at the Best Western Plus Lamplighter Inn! This property really does offer it all. Whether you want to sit back and relax in our tropical atrium surrounded by palm trees and lush gardens or be adventurous and take a ride down the roaring mountain waterslide, swim in the pool or kick back in the hot tub there is something here everyone will enjoy. We are happy everyone enjoyed their time here. Everyone should experience the tropical atrium here. In the summer months when the weather is warm the glass roof in the atrium slides back to the open sky above. With the warm breeze and the palm trees swaying it truly gives you a sense of being somewhere tropical. Thank you for helping us spread the word about the Best Western Plus Lamplighter Inn. We look forward to welcoming you back when in London again. Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel with an atrium and a pool area. It was clean and for the most part quiet. The bed and pillows were comfortable. There was a whirlpool tub and a separate shower, a fridge and coffee maker but no microwave for those who use them. We chose to stay here because it was close to the hospital. There is a restaurant on site that was good. The only complaint we had was it was very warm in the room. We turned the fan off but it didn’t get better. The halls were warm too. This is a really great place for families with kids. I recommend this hotel.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre
Responded Dec 8, 2022
Hi Mammig, Thank you for providing feedback on your recent experience at the Best Western Plus Lamplighter Inn. We take pride in providing a clean and comfortable space for all of our guests so our team appreciates that you noticed. So you are aware for future stays, we do offer microwaves at the hotel that can be placed in a guest room when requested. Through our guest feedback we understand the importance of having microwaves in guest rooms so we are in the process of adding these to all guest rooms. My apologies though you found your room to be warm as well the hallways. Please know staff are here for our guest's 24/7. If there is something you feel is not working properly we ask that you contact the Front Desk so we are aware. Staff would have been sent to the area to ensure everything is working properly and if something is not we try to correct it as fast as possible. Thank you again for your review. We value your feedback as it helps us to improve and deliver a memorable experience to you and other guests in the future. We hope you will come back and see us again soon! Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Love this hotel and the pool. Room service was an awesome option. The rooms are very dark with with drawn curtains and we slept in. That was awesome. The staff made sure we had two room beside each other as we wanted the kids to have their own fun.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre
Responded Jun 4, 2021
Thank you for your reveiw. We are very pleased that you enjoyed your visit and look forward to welcoming you back the next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We never used the pool or even asked anything about it!
We were there for the night between curling games!
Yes the pool is open
The minimum height is 4 ft
"Pool can get busy so going before the slide is open if you have no interest in it is a good tip!"Read full review
"There is a generous amount of parking, wide range of food establishments around the motel to eat at. I do not suggest you eat at Shelby's "Read full review
"Give hockey teams a brake. They tell you we gave you a deal but really 100 more expensive after giving us a deal. ?"Read full review
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PRICE RANGE
C$163 - C$256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus lamplighter inn and conference centre hotel london, best western lamplighter hotel, best western london, london best western
LOCATION
CanadaOntarioLondon
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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