Comfort Inn
1156 Wellington Rd, London, Ontario N6E 1M3 Canada
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Avg. C$146 /night, 10/12 - 10/13
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3.5
#27 of 37 hotels in LondonLocation
Cleanliness
Service
Value
Welcome to Comfort Inn London! We are conveniently located in south London near White Oaks Mall and highway 401. We are minutes away from great attractions like John Labatt Centre and Western Fairgrounds.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Newspaper
24-hour front desk
Parking
Wifi
Breakfast available
Breakfast buffet
Non-smoking hotel
Dry cleaning
Room features
Air conditioning
Housekeeping
Coffee / tea maker
Kitchenette
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Quiet
Languages Spoken
English
Location
1156 Wellington Rd, London, Ontario N6E 1M3 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
Metropolitan Area Airport
12.8 km•
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Toronto Pearson Intl Airport
153.5 km•
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Rental Cars
42 Restaurants
within 1 kilometer
164Reviews1Q+A45Room tips
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Detailed Reviews
Hotel's Favourite
I don't know why there are so many bad reviews for this hotel. We noticed some wear and tear in the room. The room was clean, the bed was comfortable and we felt safe. We stayed on the second floor.
The pillows were the smallest that I have ever seen. That was my only complaint but we both slept well.
I can't comment on the breakfast since we had an early appointment at the the Victoria hospital and didn't have time to eat.
We paid less than last time for a motel that didn't feel right. Would I stay here again. Yes!
The pillows were the smallest that I have ever seen. That was my only complaint but we both slept well.
I can't comment on the breakfast since we had an early appointment at the the Victoria hospital and didn't have time to eat.
We paid less than last time for a motel that didn't feel right. Would I stay here again. Yes!
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â Get the heater/air conditioner set up to your comfort level when you enter the room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is ok for a one-night stay, the kind of place you visit just to sleep and then get back on the highway without spending a fortune.
The hotel would benefit from a deep clean. I found black grunge on the soap holder in the shower (housekeeper probably too short to reach it). The duvets should have a proper cover. If you take the ratty bedspread off you uncover the duvet and your arms/face will make contact with a bedding that isn't likely cleaned often.
A family staying in a 2 queen room would definitely be cramped, however the room had a cozy vibe to it. There is very little space, the room is similar in size to a cruise ship cabin. The TV is awful, and the WiFi was difficult to contact to using Android devices. The front desk people were about as friendly and outgoing as border guards.
Anyways, this isn't a destination hotel and I guess management is comfortable with the attitude that "you get what you pay for".
The hotel would benefit from a deep clean. I found black grunge on the soap holder in the shower (housekeeper probably too short to reach it). The duvets should have a proper cover. If you take the ratty bedspread off you uncover the duvet and your arms/face will make contact with a bedding that isn't likely cleaned often.
A family staying in a 2 queen room would definitely be cramped, however the room had a cozy vibe to it. There is very little space, the room is similar in size to a cruise ship cabin. The TV is awful, and the WiFi was difficult to contact to using Android devices. The front desk people were about as friendly and outgoing as border guards.
Anyways, this isn't a destination hotel and I guess management is comfortable with the attitude that "you get what you pay for".
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip:Â Choose lower floor if you cannot climb stairs easily or have lots of luggage.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn L, General Manager at Comfort Inn
Responded Feb 20, 2020
Dear x5235BKerick Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room on your recent visit. I have shared your feedback with all staff to ensure we handle these types of situations differently in the future. These things will be addressed right away and I assure you that this is not the norm here and we will work on improvements to make it better for all of our guests. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to London. Kind regards, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at the Comfort Inn in London. We were just passing through on our way to Michigan.
The staff was friendly and helpful.
Our room - It was a first floor room with a sliding glass door to the outside. This arrangement is so wonderful because we could load our luggage in and out through the sliding glass door. There is a safety bar on the sliding door for safety at night. This is the best arrangement of a room for us. The room was a little dated, but kept up very nice. After reading some of the negative reviews we were pleasantly surprised and felt everything was much better than the impression the reviews gave.
Breakfast - We were happy with the breakfast which included a wafflemaker, fruit, cereal, Danish, juice, and eggs. We always bring our own berries and whipped cream. Coffee also.
There was no refrigerator in our room, but there was an ice machine.
Our room price was $119 Canadian which came out to $87 US with the current exchange rate. So we felt like we got a good value and were favorably impressed with this Comfort Inn.
The location is great. Very near White Oaks Mall, 10 minutes from downtown London, and only a two minute off Highway 401 for all those looking for easy access in and out of the city. There are also a large variety of restaurants and shops in and around the area, with many dining and takeout options available.
The Bottom Line – This is a budget hotel, but has some pluses that many two star hotels would not have. It was certainly better than many of the reviews have stated. We saw no bugs anywhere. We would stay here in the future.
The staff was friendly and helpful.
Our room - It was a first floor room with a sliding glass door to the outside. This arrangement is so wonderful because we could load our luggage in and out through the sliding glass door. There is a safety bar on the sliding door for safety at night. This is the best arrangement of a room for us. The room was a little dated, but kept up very nice. After reading some of the negative reviews we were pleasantly surprised and felt everything was much better than the impression the reviews gave.
Breakfast - We were happy with the breakfast which included a wafflemaker, fruit, cereal, Danish, juice, and eggs. We always bring our own berries and whipped cream. Coffee also.
There was no refrigerator in our room, but there was an ice machine.
Our room price was $119 Canadian which came out to $87 US with the current exchange rate. So we felt like we got a good value and were favorably impressed with this Comfort Inn.
The location is great. Very near White Oaks Mall, 10 minutes from downtown London, and only a two minute off Highway 401 for all those looking for easy access in and out of the city. There are also a large variety of restaurants and shops in and around the area, with many dining and takeout options available.
The Bottom Line – This is a budget hotel, but has some pluses that many two star hotels would not have. It was certainly better than many of the reviews have stated. We saw no bugs anywhere. We would stay here in the future.
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Date of stay: June 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Our room did not have a refrigerator. a fridge would have been helpful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was not the Comfort Inn experience that I am used to. The mattress was very uncomfortable. I was in a first-floor unit with a sliding glass door that led right to the parking lot, The lock didn't work at first, I made an adjustment and got it to work well, the security bar on this door was short and barely reached the receiver for it. Due to this low security, I didn't get much sleep at all, waking at every little sound.
The "hot" breakfast consisted of a cold egg patty and a lukewarm sausage patty, stale muffins and you had to go down the hall to get your coffee out of a machine that made the worst coffee I have had in a while (still better than Starbucks).
To plug in my computer on the desk provided I had to reach behind the refrigerator and microwave which when you have certain disabilities is quite the chore.
There was a jetted tub which had no power to it so I can only imagine what is growing and lurking in the jets that have not been cleaned in heaven knows how long.
All in all, I would not recommend this place if there were other hotels available, the only reason I continued to stay is because I love the Choice hotels brand and have had many great experiences in the past and I would have been charged for breaking my reservation by the time i realized it.
The "hot" breakfast consisted of a cold egg patty and a lukewarm sausage patty, stale muffins and you had to go down the hall to get your coffee out of a machine that made the worst coffee I have had in a while (still better than Starbucks).
To plug in my computer on the desk provided I had to reach behind the refrigerator and microwave which when you have certain disabilities is quite the chore.
There was a jetted tub which had no power to it so I can only imagine what is growing and lurking in the jets that have not been cleaned in heaven knows how long.
All in all, I would not recommend this place if there were other hotels available, the only reason I continued to stay is because I love the Choice hotels brand and have had many great experiences in the past and I would have been charged for breaking my reservation by the time i realized it.
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Date of stay: November 2022Trip type: Travelled solo
Value
Location
Service
Room Tip:Â No Pool, Hot Breakfast is not hot, Coffee machine makes bad coffee.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn London, Owner at Comfort Inn
Responded Nov 28, 2022
Dear Stanley B99 Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. The patio doors are actually being replaced starting this week. We have also ordered a new coffee system and are just waiting on its arrival and installation. Supply chain disruptions have affected both. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the worst hotel we've ever been to, do not use this hotel as your first choice for a hockey tournament. The rooms were available after 3pm and we were put on a 2nd floor with other non hockey guests. It made it difficult for our kids to have a fun experience with their team. The non hockey people kept complaining that our kids were loud but they had no where to go. Their pool is only available in the summer and there were no other area for them to burn off energy.
We found that teams on the first floor were able to play in the halls and be loud with no complaints as they were used by hockey parents.
There is no cleanliness here,
I found someone else's hair in our tub and it looked like it our bathroom had not been cleaned after the last guest. This will be the last time we book at this place.
We found that teams on the first floor were able to play in the halls and be loud with no complaints as they were used by hockey parents.
There is no cleanliness here,
I found someone else's hair in our tub and it looked like it our bathroom had not been cleaned after the last guest. This will be the last time we book at this place.
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Date of stay: January 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip:Â You truly get what you pay for, there are other hotels in the same vicinity try those instead
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn London, Owner at Comfort Inn
Responded Jan 15, 2023
Dear Celinag849 I am sorry that your experience was not what it should have been, Unfortunately this was a different hotel. We do not have a pool at this location and the only outdoor pool in the area is Days Inn. This review is for them.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed one night in queen room on the second floor.
When we first arrived, we were told that we could only enter the building through the main door. You could exit the building from any door, but only enter through the main door. They actually removed all the handles from the side doors.
We noticed a bad smell in the hallways and a slightly less of a smell in the room. The carpet had stains, and I am not sure if they ever clean the carpet. Bring slippers or wear your shoes in the room. Do not let your feet or socks touch the floor.
The year is 2024 not 1980. We found most of the channels were distorted on the TV, and there was not much of a channel selection. The must be using an antenna instead of cable as there were a lot of channels with snow. Could not find Global.
We did not expect this from a Choice Hotels Brand and we would not stay here again.
When we first arrived, we were told that we could only enter the building through the main door. You could exit the building from any door, but only enter through the main door. They actually removed all the handles from the side doors.
We noticed a bad smell in the hallways and a slightly less of a smell in the room. The carpet had stains, and I am not sure if they ever clean the carpet. Bring slippers or wear your shoes in the room. Do not let your feet or socks touch the floor.
The year is 2024 not 1980. We found most of the channels were distorted on the TV, and there was not much of a channel selection. The must be using an antenna instead of cable as there were a lot of channels with snow. Could not find Global.
We did not expect this from a Choice Hotels Brand and we would not stay here again.
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Date of stay: August 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â No Microwave in the room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I really like this hotel. The parking is great. The sliding doors are great. The location is excellent. Service is generally very good. The jacuzzi baths are amazing. The rooms have a musty odour but it's bearable. In-room temp control and cooling/heating unit is great. Always feel safe and happy here.
I will say, every time I'm there I find long black hairs all over my room and bathroom. I assume there's a housekeeper who sheds a lot. The baths are also pretty gungy and need a deep cleaning and more attentive regular cleanings.
I will say, every time I'm there I find long black hairs all over my room and bathroom. I assume there's a housekeeper who sheds a lot. The baths are also pretty gungy and need a deep cleaning and more attentive regular cleanings.
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn London, Owner at Comfort Inn
Responded Oct 29, 2023
Dear RainerBlair Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. I will follow up with laundry dept. and housekeeping to be more diligent with making sure hair is not left behind. Your loyalty is important to us. Please visit us again soon! Sincerely, Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here as we were coming through and it was late. We were tired and were desperate for a place to stop. We were desperate otherwise we would've left right away. Rooms were not clean, looks as if the place has not been painted in a decade. Shower head barely had any current.
We were quoted $170 cdn after taxes, but bill was actually $190.
We accidentally left our travel kit behind. When I first called I was told "nope not here dear". I called back a second time the next morning and was told they would look for it. 24 Hours later as we were driving home past the hotel, we stopped by and asked for it again. After the 3rd time asking they found it.. Of course we were already well past the hotel by time the voice mail came
We were quoted $170 cdn after taxes, but bill was actually $190.
We accidentally left our travel kit behind. When I first called I was told "nope not here dear". I called back a second time the next morning and was told they would look for it. 24 Hours later as we were driving home past the hotel, we stopped by and asked for it again. After the 3rd time asking they found it.. Of course we were already well past the hotel by time the voice mail came
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn London, Owner at Comfort Inn
Responded Sep 22, 2022
Dear Hapkidon Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are shipping this out to you on us for your troubles. We hope to see you again soon! Sincerely, Jason King
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are on our way to a wedding and visiting friends in Wisconsin and had to stop with our dog. This Comfort Inn was nice. It is a bit worn, BUT please don't let that stop you from staying here! Our dog was very welcome, and the rooms were clean and comfortable. The staff was very kind and helpful. The breakfast was better than I expected, basically a fast food breakfast with pre made eggs, different types of bread, and of course waffles. Also, some fresh fruit, ceral, hard-boiled eggs, and yogurt. The coffee was OK and plentiful. All around, a good place to stay.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip:Â Parking was very good. There is a grassy space to walk your dog, please be respectful and pick up...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn London, Owner at Comfort Inn
Responded Sep 20, 2023
Dear BjRinNH Thank you for sending in a review of your recent stay with us. We appreciate the feedback and are very pleased that you enjoyed your stay with us. We look forward to seeing you again whenever you need us. Thank you for your business. Kindest Regards Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our stay at the Comfort Inn !We have stayed here before and what we really love are the nice comfortable beds with the soft fresh sheets.We needed to book a room without a lot of notification for the booking because we were just too tired to drive all the way back to Windsor from the London hospital And Michelle and Crista really came through for us They booked us into a great room on the main floor that had patio doors to make it easy for us to get in (knee surgery)And when we arrived we were warmly greeted as alway.s Room was as always clean and nice We enjoyed the breakfast also with the fruit, cereals and fresh orange juice! And a big thank you to Alicia and Joan who were so nice and treated us like family.....very nice staff !..The Comfort Inn is great value for your money! A GREAT STAY!
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Date of stay: October 2022
Value
Cleanliness
Service
Room Tip:Â Main floor across from breakfast room was great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Comfort Inn London, Owner at Comfort Inn
Responded Nov 28, 2022
Dear Z6745TZwaynep Thank you for taking the time to send in your comments from a recent visit. We appreciate the kind words when often everything is negative these days. I will definitely pass this on to the staff and they will be happy to hear that you enjoyed your stay. We thank you for our business and look forward to seeing you again. KIndest Regards Jason
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No unfortunately we do not offer this at this time.
"You can park your car right in front of your room on the main level (sliding door access). "Read full review
"Parking was very good. There is a grassy space to walk your dog, please be respectful and pick up your animal's leaving, several nice restaurants around."Read full review
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PRICE RANGE
C$122 - C$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel london, comfort inn london, london comfort inn
LOCATION
CanadaOntarioLondonWestminster
NUMBER OF ROOMS
78
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Comfort Inn
Which popular attractions are close to Comfort Inn?
Nearby attractions include The Hustler Billiards Inc (0.3 km), Homesense (0.3 km), and Hudson's Bay (0.4 km).
What are some of the property amenities at Comfort Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Comfort Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Comfort Inn?
Guests can enjoy free breakfast and barbeque facilities during their stay.
What are some restaurants close to Comfort Inn?
Conveniently located restaurants include The Keg Steakhouse + Bar - London South, Southside Grill, and Earl's Kitchen & Bar.
Are pets allowed at Comfort Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Comfort Inn?
Many travellers enjoy visiting Eldon House (6.8 km) and Battle Of The Atlantic Memorial (6.5 km).
Is Comfort Inn accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.