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The Park Hotel London

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Traveller (51)
Room & Suite (66)
Dining (8)
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About

#3 of 37 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
THE PARK HOTEL LONDON | LUXURIOUS ALL-SUITE BOUTIQUE HOTEL IN DOWNTOWN LONDON | For today’s contemporary travellers, The Park Hotel London sets the benchmark for luxe all-suite accommodations in the heart of downtown London, Ontario, Canada, steps from trendy Richmond Row and its unique mix of chic shopping, diverse dining and vibrant entertainment. At the Park Hotel London, modern luxury meets incredible access with the best location in the city. Book your stay in one of our 126 freshly renovated and sleekly appointed suites and experience our elevated level of hospitality. Our suites have plenty of room for you to work, entertain or relax and unwind in style. With a footprint of 600+sqft, our suites feature living and sleeping areas separated by trendy barn doors so you can stretch out and make yourself at home. In-suite conveniences include a mini-kitchenette equipped with a fridge, microwave and a Keurig coffeemaker. Dine on your schedule with room service delivery from Jack Astor’s next door. Choose from our Lifestyle or upgraded Preferred Suites which feature extras like deluxe spa amenities, plush bathrobes and slippers. Other amenities: Fitness Centre, 24/7 Market, 24/7 Business Services, underground parking, pet friendly.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Breakfast buffet
Banquet room
Meeting rooms
Convenience store
Gift shop
Non-smoking hotel
ATM on site
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Separate living room
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Filipino, Ukrainian

Location

242 Pall Mall St, London, Ontario N6A 5P6 Canada
The Park Hotel London
4.5
4.5 of 5 bubbles589 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Park Hotel London is often celebrated for its spacious, well-appointed rooms featuring kitchenettes, plush beds, and a complimentary breakfast, though some visitors have expressed concerns about additional parking fees. While the hotel's location is generally lauded for its convenience, guests occasionally encounter unexpected costs that can take away from the perceived value. The cleanliness and inviting atmosphere, complete with unique design elements, regularly receive high marks from guests, as does the friendly and efficient service, despite rare instances of less-than-stellar interactions.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Well-appointed
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589Reviews5Q+A88Room tips
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sarahmed2024 wrote a review Jan 2024
1 contribution
I stayed here for two nights because I was writing an exam in London. The staff were all extremely friendly and caring, especially Faith, the lady working the reception/check in. She moved me to a quiet area of the hotel because she knew I would be studying and would need a good nights sleep. When I checked out two days later she even remembered to ask me how my exam went! This is hands down the best customer service I've ever had at a hotel, and I've stayed at some pretty nice places before. The rooms are also super spacious and modern. I will 100% be staying here again when I come back to London.
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Review collected in partnership with this hotel
Date of stay: January 2024
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Rooms
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Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded 4 weeks ago
Dear Sarah, thank you for a great review, we are delighted to hear about your experience. The Staff and especially Faith will be glad to read about it. We hope to be of service to you again in the near future, Yannis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sydney H wrote a review Jan 2024
1 contribution
We used The Park Hotel for our wedding block booking, and couldn't be happier! The Park Suite was the perfect place for the girls to get ready the morning of, and all of the guest rooms were so beautiful (our guests were raving about the hotel!) Fabiana was incredible throughout our planning as well, and made the block booking process so simple. We're so thankful!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded Jan 24, 2024
Dear Sydney, thank you for staying with us and a great review, it certainly put a warm smile in today's cold morning. We are delighted to hear about your experience and thank you for commending Fabiana for her planning skills. We hope you can come back and visit us again in the future. Genuine regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dwight F wrote a review Jan 2024
Kelowna, Canada24 contributions34 helpful votes
Great location to many clubs, restaurants and the downtown core. Super rooms/suites, very spacious, clean. Continental breakfast daily good selection of meats, cheeses, fruits and pastries. Very friendly and supportive staff.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded Jan 5, 2024
Dear Dwight, thank you for a great review, we are delighted to hear that you enjoyed our hotel and hope to see you again soon. Happy New Year
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lloyd B wrote a review Dec 2023
3 contributions1 helpful vote
I got there a little early than I expected to get there around 11:30 they allow me to check in anyway I was excited because by right they don’t have to really let you check in until 4:00, Thank God !, This is my second home I will never stay no where else!
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded Dec 31, 2023
Dear guest, thank you for staying with us and a wonderful review, we are glad that we were able to assist you with your early check in. Hoping to see you again in 2024. Happy New year Yannis and the Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patricia B wrote a review Dec 2023
Sudbury5 contributions
We booked this hotel for proximity to the hospital. We were pleasantly surprised with the excellent condition of the room, the size of the suite, the comfortable bed, and the convenience of parking and the breakfast bar offerings in the morning. Only negative was the horrific meal from room service which to be fair was the responsibility of the restaurant chain handling that portion of the hotels service ( Jack Astor’s right next door). Over priced, burnt and over salted. 5/5 if I’m just rating the hotel but the in room dining option is poor and while Richmond row has mainly dining options close by it wasn’t an option in our case given that one of us had surgery on an outpatient basis. Hope they either move to open their own dining room or contract out to another provider.
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Review collected in partnership with this hotel
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded Dec 24, 2023
Dear Patricia, thank you for an excellent review about our hotel and we are sorry to hear about your poor dining experience from Jack Astors. We will definitely bring your comments to the restaurant Management team. Wishing you and your family " Happy Holidays " Yannis and the Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sandya659 wrote a review Dec 2023
2 contributions1 helpful vote
Overall this is the best London hotel. The rooms are all suites, the breakfast is great, fresh coffee in the lobby, close to lots of restaurants and the hotel staff is amazing. There are also several beautiful parks within walking distance. We have relatives in London and this is our first choice for hotels.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded Dec 18, 2023
Dear Sandya, thank you for staying with us and a great review. we are delighted to hear about your impressions of our hotel. wishing you a " Happy Holiday season " Yannis and the Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amandeepkaur2023 wrote a review Nov 2023
Brampton, Canada1 contribution
Its a good pleasure to stay in The park hotel London Comfortable, convenient, super privacy, good breakfast, clean and luxurious room’s. Happy to be here for my business trip and glad to choose this hotel to stay in, There is separate table for work, also it includes sofa set good washroom with dressing room good bedroom and many more. I like it
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded Dec 1, 2023
Dear Amanda, thank you for a fantastic review, we are so happy that you enjoyed our hotel and hospitality. We hope you can visit us again soon. Genuine regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dm24289 wrote a review Nov 2023
2 contributions
I have to frequent London, Ontario often, and find that the Park Hotel is the best place to stay in the area. I love to choose the hospitality suite because of the size of the rooms, the full sized refrigerator, and the microwave. The location is perfect because it is close to many amenities, and the service is always A-1. The suite is always spotless and staff is very accommodating.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded Dec 1, 2023
Dear Guest, we much appreciate such a great review. we are happy to hear that you enjoy our suites and the location. Wishing you a Happy Holiday season.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sheila B wrote a review Nov 2023
Oshawa, Canada29 contributions19 helpful votes
While the hotel is 5, I was shocked when final bill showed on my card. At time of booking it stated $192.59, my fault for not reading fine print.....13% tax, 5% surcharge, $9.99 resort fee, 4% municipal tax, and 1 nite park $284.66 actual final bill. Def not a $300 stay.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded Dec 1, 2023
Dear Sheila, thank you for choosing to stay with us and rating the hotel a 5. Please allow me to explain your concerns about the extra charges 13% HST and 4 % municipal tax are mandatory for every hotel We do charge for underground parking similarly as any other hotel in Downtown London. The 5% Resort fee is to cover on going property improvements and the inclusion of breakfast The $ 9.99 fee is covering some of the cost for the high third party booking fees from the On line Travel agencies In fact if you book directly on our website we do not charge this fee. I know it all adds up but we disclose these charges prior to booking. We hope you are not giving up on our hotel and should you decide to return to London we would be happy to extend a room upgrade and some complimentary amenities. Please do not hesitate to contact me personally , my name is Yannis and I am the General Manager. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LNell11 wrote a review Nov 2023
Sarnia, Canada1 contribution
We were surprised to check in and be upgraded to the king suite which resembled a whole apartment more than a hotel room. It worked out so perfectly because we had a number of wedding guests coming from out of town so it was nice to have a central place to meet between wedding festivities. It also served as a beautiful backdrop to some of our wedding photos, pre-ceremony. The staff were very friendly, and the hotel was very clean. The perfect downtown location, walk-able to many amenities. Nothing but rave reviews from all our guests who stayed here.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded Dec 1, 2023
Dear valued Guest, we are delighted to hear that you have enjoyed our hotel especially since you were here to celebrate such a happy event as a wedding. The staff will also be glad to hear your kind words. We hope to see you again on your next visit to London.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$185 - C$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stationpark all hotel london
LOCATION
CanadaOntarioLondonCentral London
NUMBER OF ROOMS
126
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Park Hotel London - UPDATED 2024 Prices, Reviews & Photos (Ontario) - Tripadvisor

Frequently Asked Questions about The Park Hotel London
Which popular attractions are close to The Park Hotel London?
Nearby attractions include Victoria Park (0.4 km), Orchestra London (0.2 km), and Barney's (0.09 km).
What are some of the property amenities at The Park Hotel London?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at The Park Hotel London?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Park Hotel London?
Guests can enjoy free breakfast during their stay.
Is parking available at The Park Hotel London?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to The Park Hotel London?
Conveniently located restaurants include Tahini's, Toboggan Brewing Company, and Reverie.
Are there opportunities to exercise at The Park Hotel London?
Yes, guests have access to a fitness centre during their stay.
Is The Park Hotel London located near the city centre?
Yes, it is 0.7 km away from the centre of London.
Are any cleaning services offered at The Park Hotel London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Park Hotel London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Park Hotel London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.