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242 Pall Mall St, London, Ontario N6A 5P6 Canada
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US$127
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Free cancellation until 22-07-03
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Traveller (29)
Room & Suite (57)
Dining (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-04-22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Park Hotel London
Updated 21-04-22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 40 in London
Location
Cleanliness
Service
Value
Travellers' Choice
THE PARK HOTEL LONDON | LUXURIOUS ALL-SUITE BOUTIQUE HOTEL IN DOWNTOWN LONDON | For today’s contemporary travellers, The Park Hotel London sets the benchmark for luxe all-suite accommodations in the heart of downtown London, Ontario, Canada, steps from trendy Richmond Row and its unique mix of chic shopping, diverse dining and vibrant entertainment. At the Park Hotel London, modern luxury meets incredible access with the best location in the city. Book your stay in one of our 126 freshly renovated and sleekly appointed suites and experience our elevated level of hospitality. Our suites have plenty of room for you to work, entertain or relax and unwind in style. With a footprint of 600+sqft, our suites feature living and sleeping areas separated by trendy barn doors so you can stretch out and make yourself at home. In-suite conveniences include a mini-kitchenette equipped with a fridge, microwave and a Keurig coffeemaker. Dine on your schedule with room service delivery from Jack Astor’s next door. Choose from our Lifestyle or upgraded Preferred Suites which feature extras like deluxe spa amenities, plush bathrobes and slippers. Other amenities: Fitness Centre, 24/7 Market, 24/7 Business Services, underground parking, pet friendly.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Breakfast buffet
Banquet room
Meeting rooms
Convenience store
Gift shop
Non-smoking hotel
ATM on site
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Separate living room
Sofa
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Filipino, Ukrainian
502Reviews5Q+A81Room tips
Traveller rating
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Most Recent
Unhappy20220619 wrote a review Jun. 21
Estevan, Canada1 contribution
Housekeeping did nothing but remove soiled towels and face cloths Never replaced them When we got to the room in the evening and found no towels we would ask front desk and they told us to come down for them Terrible house keeping staff and their management
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Ioannis Paravalos, General Manager at The Park Hotel London
Responded 6 days ago
Dear Estevan, Please allow me to sincerely apologize for your experience. I will immediately meet with my housekeeping team to find out how your room was missed since our policy is to replenish the towels. I can assure you this is an isolated incident since we have a great service culture and a dedicated team. We hope that you will give us a second chance on your next visit to London and if you decide to do so please contact me personally. Yours in Hospitality Yannis Paravalos General Manager
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PamD1965 wrote a review Jun. 21
Estevan, Canada51 contributions61 helpful votes
After arriving in London after a cancelled flight and Uber ride from Pearson, we checked in and were to receive a 20% coupon for Jack Astors. I forgot to ask and they never offered, but we went to Jacks anyway. We were out of the rooms all day Friday and Saturday and the only housekeeping done was to remove towels and trash. We had to go to the desk to get clean towels when we returned. They would not deliver them to the room. We did see a sign in the elevator that said housekeeping once every 7 days. I feel it should have been much better. We stayed here preCovid and the breakfast was delicious--now prepackaged baked goods, fruit, yogurt, cold coffee and eggs one day only. We left the hotel at 6:30 am Sunday to go to the airport and I asked if they had Breakfast Go Bags, NO, could I get a muffin, NO. The location is great, the room was clean enough. Real glasses and cups would have been nice. Service was definitely lacking. 5 people--2 rooms--3 nights--$1600. For this price, I expect better. And to put the cherry on top, there was a $10 per night per room RESORT FEE charged to the credit card----for what, I have no idea and the desk clerk could not explain. Covid excuses are being used for lack of service now and it is time to stop. Step up please and be awesome like you were before.
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Date of stay: June 2022
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Michelle H wrote a review Jun. 10
Amherstburg, Canada381 contributions252 helpful votes
The hotel was nice enough and in a good location for walking to bars and restaurants. I found the room a bit dirty. The carpet and the bathroom floor was not clean. Bits and pieces of things on the floor. I wiped the bathroom floor as I spilled water on the floor and the napkin came up pretty dirty.. so I was not overly impressed as it was a $280 room a night. The bed was very comfortable and the furniture was nice enough. I found the hotel to be a mininalist type place. No real extra things on the wall or nothing on the tables, no ice machines, two towels in total for us, no real extra comfort type feeling here... no throw pillows on the couch, just generically kinda sterile. I did like the little coffee machine and the fridge was great. We also had a microwave. I guess I just expected it to be cleaner and a little more warmer type atmosphere. We had the late check out for 2pm... but the housekeeping ladies were knocking on the door at 9:30 am, we had a late night so we were not expecting housekeeping to knock so early. Here is another thing that they do not have at this hotel, a simple little "do not disturb" sign to put on the door... they don't have any kind of paper on the desk, no tv guide..it just seemed a little too sterile for my liking over all. Breakfest was okay. Nothing special and you can only get it from 7-9 am. The pictures they show have all kinds of cozy type room extras like plants and pillows but our room had nothing like that at all. Just my thoughts.
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Date of stay: June 2022
1 Helpful vote
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded 1 week ago
Dear Michelle, thank you for staying with us and sharing your impressions. We do apologize for the any shortcomings on the cleanliness and I can assure you this is not our norm. Perhaps this room was missed from final inspection before becoming available for the guests. In any case we are sorry and I have addressed it with the Housekeeping department. Your comments about the minimalist look is correct as we slowly putting back decorative pillows and other articles back in the room that they were removed during covid. We appreciate your kind words about the comfort of the beds. Breakfast also is being upgraded effective July 1st, from a "Grab and go " to a Full Continental that is complimentary with the room. We do hope that you can visit us again in the near future. Kind regards
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dougaway wrote a review May 2022
Windsor, Canada12 contributions27 helpful votes
This was an emergency medical trip. The kind and professional help from the staff right from booking to front desk made a stressful situation much easier. The hotel was clean, quiet, comfortable, and well appointed right down to the umbrella in the room for use or purchase. The grab and go breakfast area was well stocked with a variety of light breakfast items and the lovely lady that looked after the area kept it replenished and clean.
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Review collected in partnership with this hotel
Date of stay: May 2022
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Trip type: Travelled
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded 4 weeks ago
Dear Doug, we are happy to hear that you enjoyed your stay with us despite visiting our city during a stressful time. we hope everyone is well at home and please come back to visit us again. Genuine regards from the entire Team.
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Chris31_11 wrote a review May 2022
Windsor, Canada4 contributions17 helpful votes
My husband and I recently stayed at the Park Hotel. It was an emergency stay as my husband required surgery at a near by hospital. Everything from booking, check in, the room, even the breakfast was amazing. The room was clean, modern, well appointed, quiet, and most importantly, comfortable. The staff was welcoming, friendly and very helpful. Most definitely would not have any issue recommending this hotel, and definitely will stay there again.
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Date of stay: May 2022Trip type: Travelled
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded 4 weeks ago
Dear Chris, thank you for writing such a wonderful review. The team will be delighted to hear that you enjoyed your stay and our Hospitality. We hope to see you again on your next visit to London. Enjoy the warm weather that we all have been waiting for. Regards
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CosmicGardener wrote a review May 2022
1 contribution
I've stayed at the Park Hotel countless times over the years. It is a very friendly, clean and well appointed hotel with large comfortable rooms. I appreciate their attention to detail especially during the pandemic.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
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Trip type: Travelled
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded May 20, 2022
Dear Guest, thank you for being a loyal guest and also for taking a time to write a review. We are pleased to hear that you enjoy our Hotel and Hospitality. Genuine regards
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Sujeeth R wrote a review May 2022
2 contributions
It was a pleasant stay.. they have improved in cleanliness.. definitely would recommend to stay here.. best find inside the city. Would always try coming back here. Best sutied for business visits and other works inside the city
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Date of stay: May 2022Trip type: Travelled
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded May 9, 2022
Dear guest, thank you for taking the time to give us some feedback. We are delighted to hear that you were satisfied with your stay. Best regards
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Jennifer K wrote a review May 2022
3 contributions
For the rate per night of this place, I didn’t have a coffee maker in my room or a working fridge. The front desk told me they couldn’t get me a coffee maker as they were booked and told me to wait a bit for the fridge to cool off which it never did. Also, their parking costs 32$ per night. I would never stay here again.
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Date of stay: April 2022Trip type: Travelled
Room Tip: This place is way too much per night for what you get.
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded May 9, 2022
Dear Jennifer, thank you for choosing our hotel and I am sincerely sorry that your visit was not as expected. We normally take excellent care of our Guests and I am surprised to hear about the issues you experienced. Guest feedback is always valuable in order for us to Improve. I will follow up immediately on the reported issues and brief my Team. At the meantime should you decide to come back and give us another chance, please do not hesitate to contact me personally so we can ensure that we make your next visit right. my email is : yannis.paravalos@whg.com. Genuine regards Yannis Paravalos, General Manager
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LNS204 wrote a review May 2022
Portage la Prairie, Canada1 contribution
This hotel has been amazing. From the moment I checked in, I have felt very welcomed. Room was very clean, the hotel was all around very clean. Breakfast was quick to grab, And always full with options.
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Review collected in partnership with this hotel
Date of stay: May 2022
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Trip type: Travelled
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Response from Yannis Paravalos, General Manager at The Park Hotel London
Responded May 9, 2022
Dear Guest, thank you for staying with us and a great review, Enjoy the warm weather that has finally arrived.
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Kate wrote a review Apr. 2022
Thunder Bay, Ontario, Canada14 contributions12 helpful votes
We love this hotel. The rooms are spacious and include a sitting area that is separate from the bed which is lovely. The beds are super comfy. The shower pressure is awesome! (Nothing worse than a shower with low water pressure) the service is always great and the staff are friendly too. We especially love the location with everything located within walking distance. The only thing I wish this hotel had is a hot breakfast and free parking. They do offer a grab and go breakfast but for someone who has many restrictions the options are very limited. Tip for parking. The hotel offers underground parking which is around 30$ a night I believe. If you park behind the hotel it’s only 16$ a night. Overall. This hotel is awesome. Worth every penny. Definitely a go to for us when we visit London.
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from Andreea Weldon, Owner at The Park Hotel London
Responded Apr. 27, 2022
Dear Kate - thank you for taking the time to leave a review on your recent stay at The Park. We are delighted to hear that you enjoyed our spacious, well-appointed suites and excellent water pressure! Your positive comments are much appreciated and we look forward to welcoming you again on your next visit to London!
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PRICE RANGE
US$147 - US$184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stationpark all hotel london
LOCATION
CanadaOntarioLondonCentral London
NUMBER OF ROOMS
126
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Frequently Asked Questions about The Park Hotel London
Which popular attractions are close to The Park Hotel London?
Nearby attractions include Orchestra London (0.2 km), Barney's (0.09 km), and Gift of Art (0.3 km).
What are some of the property amenities at The Park Hotel London?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at The Park Hotel London?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Park Hotel London?
Guests can enjoy free breakfast during their stay.
Is parking available at The Park Hotel London?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to The Park Hotel London?
Conveniently located restaurants include Tahinis Restaurant (Richmond St), Plant Matter Cafe, and Keg Steakhouse.
Are there opportunities to exercise at The Park Hotel London?
Yes, guests have access to a fitness centre during their stay.
Is The Park Hotel London located near the city centre?
Yes, it is 0.7 km away from the centre of London.
Are any cleaning services offered at The Park Hotel London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Park Hotel London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Park Hotel London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.