Holiday Inn & Suites London, an IHG hotel
855 Wellington Road South, London, Ontario N6E 3N5 Canada
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Avg. C$149 /night, 11/14 - 11/15
C$288
per night
C$206
per night
C$124
per night
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4.0
#20 of 37 hotels in LondonLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Guests Love the Holiday Inn Hotel & Suites London…. And you will too!Conveniently located only minutes from the downtown core and Highway 401, with quick access to local destinations such as The Factory London (The world's largest indoor rope course and trampoline park) East Park Water Park ,(With the largest wave pool in Southwestern Ontario) Boler Mountain, London Convention Centre, London Life, 3M, Labatt's, General Dynamics, The Original Cakerie, Budweiser Gardens, The Western Fair District and many other popular attractions.Holiday Inn Hotel & Suites London understands the demands of today's travelers and we strive to be your home away from home while in London. Offering newly designed guestrooms which include luxury linens, the latest in pillow top mattresses and an assortment of pillow types, you are sure to enjoy a good night's rest! Complimentary Wi-Fi access is available in guestrooms and all public areas and a 24-hour Business Centre is available for your convenience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, Spanish, Hindi
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Metropolitan Area Airport
11.9 km•
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Toronto Pearson Intl Airport
153.3 km•
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Rental Cars
52 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
166Reviews2Q+A29Room tips
Reviews
Traveller rating
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Detailed Reviews
Hotel's Favourite
Many thanks to Holiday Inn & Suites London for yet another great visit. Special thanks to Riken who is ALWAYS one of the best assets in staying here. He has never dissappointed (no he's not a relative!). He is so helpful in giving recommendations on POI's during your stay as well.
However, this last stay my husband sustained a laceration off site, to which I was caught off guard with no bandages, I called down to the desk to see if they may have a first aid kit that I could use, and come down to get. 2 minutes later a knock on the door, it was Ryken, box of tissue and a first aid kit. Who does that anymore? Be so kind!
Customer service at it's best I'd say. Our go to for sure.
However, this last stay my husband sustained a laceration off site, to which I was caught off guard with no bandages, I called down to the desk to see if they may have a first aid kit that I could use, and come down to get. 2 minutes later a knock on the door, it was Ryken, box of tissue and a first aid kit. Who does that anymore? Be so kind!
Customer service at it's best I'd say. Our go to for sure.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I travel for work alot, staying at many hotels in the Toronto area, experiencing many levels of service. This hotel was very comparable to some of the high level services I received there. I don't usually stay at hotels in my home town of London, but since I was planning to drink a little that night I thought it best to book a hotel room that night rather than take a taxi home. My girlfriend and I had reservations at the Chop restaurant, so this hotel was just within walking distance. Boy, did I make the right call!!! The staff was just wonderful, very professional and kind. The rooms were spotless and quite spacious for a Holiday Inn. The hotel may be a little dated than other hotels I've stayed at but the great service and cleanliness of the hotel made our day. Will definitely stay at this hotel again, should the need arise.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HolidayInnSuitesLon, Front Office Manager at Holiday Inn & Suites London, an IHG hotel
Responded Mar 20, 2020
Hi D3908LRrond, Thanks so much for staying with us and providing your kind feedback for our hotel. It is so nice to hear from our guests especially those with such high praise. It definitely reminds us why we do what we do. I will certainly pass along this review to my staff. Hope to see you again soon at the Holiday Inn & Suites London. Cheers! Mark DeVries, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this location last weekend and had a positive experience. Check in/out was prompt and friendly. We booked a larger room with a separate bedroom and living room area as we were traveling with our small dog and wanted some extra room for the pup to run around. We did not eat at the on-site restaurant. There was some green space outside for our dog to safely walk on a leash.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: We stayed in corner room 301. The room was nice but is located next to housekeeping. The...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I don't know how many times I can five this hotel the chance to show me what better service they can offer. I decided to stay again at this hotel as it was right next door to the restaurant I was meeting family in which was a mistake on my part. I checked in and I was offered an upgrade which turned out to be a down grade as the toilet in the room wouldn't flush properly. They were also supposed to bring more towls to the room , which never happened and there was only one remote in the room for 2 TV's. I told them about this 3 times and finally the last time they told me they were having a problem with the TV in that room and would move us to another room which was a royal pain to move all our belongings to another room. and they never even offered to help with the inconvenice. .I wouldn't recommend this Holiday Inn on Wellington Rd to anyone as I seem to always have problems when I stay here. I never have any problems when I stay at other Holiday Inns but after this stay I definitely will bypass staying here just because its convenient as I could get better service at any of the other hotels in the area.
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Date of stay: November 2021
Location
Service
Sleep Quality
Room Tip: book somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have to make this much wordier than it needs to be because they will not post my review unless it has 200 characters. I don’t have that much to say because we didn’t stay. The big weather bomb announced led us to cancel the seven hour drive to visit a sick relative. This hotel would not let us cancel or make changes six days prior without a fee equal to the first nights stay plus taxes
That is BS and greedy. As if they’re submitting the tax what a joke.
We will never book at holiday inn again.
That is BS and greedy. As if they’re submitting the tax what a joke.
We will never book at holiday inn again.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan C, General Manager at Holiday Inn & Suites London, an IHG hotel
Responded Jan 13, 2023
Dear 12cool, Thank you for taking time to share your experience on TripAdvisor. I am so sorry to hear that you were not able to receive a refund on your reservation. I am unable to locate your reservation without additional details. I would invite you to reach out to me directly at 519-668-7900. I will assist in resolving this issue. I look forward to speaking with you and making this right! Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in was slow. Kids running around the hotel without supervision. Knocking on doors. Holding up elevators.
Room was dated. AC not working in bedroom of the king suite. Tub wouldn’t hold water. Took literally 2 minutes to start getting warm water. 2 towels for a suite, blah. Called down for more towels “please come down and get them, I’m the only one here” (for a sold out hotel only one person on duty? I’m sorry but this was not typical of Holiday Inn. This one, makes the brand look rough.
Room was dated. AC not working in bedroom of the king suite. Tub wouldn’t hold water. Took literally 2 minutes to start getting warm water. 2 towels for a suite, blah. Called down for more towels “please come down and get them, I’m the only one here” (for a sold out hotel only one person on duty? I’m sorry but this was not typical of Holiday Inn. This one, makes the brand look rough.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
More like a 2 star hotel. The holiday inn in Woodstock is way better. First, the air conditioning in the suite was broken, the one in the bedroom worked but not cool enough for sleeping. The desk had not been wiped! During covid 19! Unsafe. The toilet needs repair....the desk chair looked about 20 yrs old. The rest of the room looked pretty clean.
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Date of stay: May 2020
Value
Rooms
Service
Room Tip: Don’t get room 620
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites London, an IHG hotel
Responded May 31, 2020
Hello MoseyS, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the AC unit in your room, the condition of the toilet and cleanliness issue. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Small, average room and was cold. Heating control was odd to operate. Perfect for a layover. Make sure you have reservations because when flights are cancelled, passengers are sent to the two hotels and the line up is long!
The fish and chip in the restaurant were really good, the mashed green peas that comes with it was super funny because it seemed like baby food.
The bar was nice, had a couple drinks. The breakfast that’s included has the usual variety of items, it was alright.
The fish and chip in the restaurant were really good, the mashed green peas that comes with it was super funny because it seemed like baby food.
The bar was nice, had a couple drinks. The breakfast that’s included has the usual variety of items, it was alright.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn & Suites London, an IHG hotel
Responded Jan 16, 2023
Hello Emiko2022, Thank you for taking the time to reach out to us to your experience at the Holiday Inn & Suites London. We appreciate you doing business with IHG®. We work hard to provide our guests with a memorable experience, and I'm sorry for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. I have shared your comments with the hotel management, and your feedback will be used to implement improvements to ensure we offer a better experience for guests in the future. We look forward to hosting you with IHG® Hotels & Resorts again soon. I hope your next stay with us will be better than the last. Sincerely, Crisel V. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were on our way back from a visit to Woodstock. There, we stayed at the Best Western Plus and got no sleep because of the noise throughout the place, and decided on the way home to stop and spend a night in London at the Holiday Inn and Suites (Wellington Street). This place never disappoints. Was able to get a nice clean and quiet room at a very reasonable price. We weren't in the room a half hour, when the desk clerk called up to see if our room was satisfactory. Beds were comfy. Ample parking. Close to many amenities. Foyer, welcoming, clean as well as the elevator and hallways. Very helpful on directing you to points of interest when asked. After a good night sleep had a 5 star breakfast in the restaurant on the main floor. This is certainly our place of choice when visiting London Ontario.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
I have a great experience staying at your hotel.
The guest associate that I was greeted by on my day of arrival she's amazing her name is Sarnia
She is always there and she always helps with anything we need
We staying here for two weeks and so far we having a great experience.
The room is clean daily and all accommodations that I need are there on time. On Saturday night they're Were at least 50 young guest that they went out of control and she and Virgil handled the all the complaints.
The ice machine on my floor it was broken twice and she called service immediately the machine was fixed in less than an hour.
Very happy with her service 10 out of 10 I wish I can give her a higher rating .
The guest associate that I was greeted by on my day of arrival she's amazing her name is Sarnia
She is always there and she always helps with anything we need
We staying here for two weeks and so far we having a great experience.
The room is clean daily and all accommodations that I need are there on time. On Saturday night they're Were at least 50 young guest that they went out of control and she and Virgil handled the all the complaints.
The ice machine on my floor it was broken twice and she called service immediately the machine was fixed in less than an hour.
Very happy with her service 10 out of 10 I wish I can give her a higher rating .
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Date of stay: July 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sorry were trying to deal with 2 deaths in family sorry its taken me a bit to get back to u..... I cant remember the name of this restaurant cause its just newly opened but the food is reasonably priced and great food
ur best to call motel and ask them sorry I could not answer this question
sorry they changed its a new restaurant and I cannot remember the name please call motel and ask them sorry
"We stayed in corner room 301. The room was nice but is located next to housekeeping. The housekeeping door opened/closed often until 18:00?"Read full review
PRICE RANGE
C$151 - C$230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
london hotel london, london hotel and suites, radisson hotel london, radisson london, hotel london radisson, london radisson
FORMERLY KNOWN AS
London Hotel & Suites
LOCATION
CanadaOntarioLondon
NUMBER OF ROOMS
143
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn & Suites London, an IHG hotel
Which popular attractions are close to Holiday Inn & Suites London, an IHG hotel?
Nearby attractions include Westminster Ponds (0.6 km), Landmark Cinemas 8 London (0.3 km), and Bentley (1.2 km).
What are some of the property amenities at Holiday Inn & Suites London, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites London, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites London, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn & Suites London, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites London, an IHG hotel?
Conveniently located restaurants include Chop Steakhouse & Bar, Earl's Kitchen & Bar, and Dawghouse Pub & Eatery.
Are there opportunities to exercise at Holiday Inn & Suites London, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites London, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn & Suites London, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn & Suites London, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites London, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, French, and Hindi.