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Nestled conveniently close to dining and attractions like Centennial Hall, Delta Hotels London Armouries by Marriott enchants many guests with its unique fusion of historical charm and modern aesthetics, including a vibrant upstairs bar. While some guests feel the pricing doesn't always equate to value, the hotel's cleanliness and range of amenities, from the pristine pool to the delightful breakfast, receive high marks.
Attentive service is often noted, despite the occasional room issue, with the staff's commitment to guest satisfaction standing out. However, opinions on the rooms themselves are varied, with cleanliness and updates being praised, but some rooms perceived as outdated or not well-maintained.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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The check-in experience at Delta London Armouries was flawless. The front desk staff were incredibly welcoming and efficient, making sure I had everything I needed for a smooth start to my stay.
My room at Delta London Armouries exceeded expectations. The bed was exceptionally comfortable, and the linens and pillows were wonderful.
The housekeeping staff at Delta London Armouries were not only efficient but also friendly. They ensured my room was spotless and went above and beyond to accommodate any additional requests I had.
I had a delightful experience at the bar in Delta London Armouries. The servers were attentive and knowledgeable, recommending excellent drinks and providing great service throughout my visit.
I highly recommend Delta London Armouries to anyone visiting the area. With welcoming front desk service, comfortable rooms, friendly housekeepers, and attentive bar servers, the hotel offers a great experience. I look forward to returning on my next visit to London!
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Date of stay: June 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Delta London, Guest Services / Front Office at Delta Hotels London Armouries By Marriott
Responded Jun 27, 2024
Dear Lasvegas007, Thank you so much for your wonderful review! we are absolutely delighted to hear that you had an impeccable experience during your recent stay at our hotel. Your recommendation speaks volumes about the quality of service and hospitality you experienced at our hotel. Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding experience next time you visit London. Regards, Delta Hotels by Marriott London Armouries Management Team
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This hotel was absolutely perfect for our family and hockey team. Pool area was a great space for kids to swim and parents to hang out. Our rooms were very clean, beds were comfy and we had a view of the pool. There was a mini fridge and coffee maker in the room, which was very helpful for our stay. Staff was very friendly and helpful. They also have some common rooms for a reasonable price if you are looking for a spot to host your family/team/meeting.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Delta Hotels London Armouries By Marriott
Responded 4 weeks ago
Dear Staceyc16, Thank you for taking the time to share feedback about your experience. We are delighted to hear you fully enjoyed every aspect of your stay and that our team was able to provide such attentive and professional service. We look forward to welcoming you back to the castle the next time you are in the area!
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Just stayed at the London Delta Armouries for a concert at the Budweiser Gardens last week. I'm not one for social interaction but the staff were very friendly and made me feel welcome. I stayed in one of the newly renovated rooms and it was very nice. I needed some extra towels and robe's brought up to the room and the staff had it up to us in a matter of minutes. I was very pleasantly surprised with how good the experience was, and would recommend to anyone who wants a great hotel room a block away from pretty much everything downtown (including the Budweiser Gardens).
A bonus was the breakfast in the morning, we didn't know where to go and they had a wonderful breakfast menu and good service for a slower morning after the concert.
Really look forward to coming back!
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Delta Hotels London Armouries By Marriott
Responded Jun 27, 2024
Dear tommymM6558KH, Thank you for choosing Delta Armouries Hotel during your recent visit to London for the concert at Budweiser Gardens. We are delighted to hear that you had such a positive experience with us. We aim to provide a comfortable and convenient stay for all our guests, and it's wonderful to hear that we exceeded your expectations. Thank you for recommending Delta Armouries Hotel, and we look forward to welcoming you back for another great experience soon. Warm Regards, Delta Hotels by Marriott London Armouries Management Team
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The customer service at the Delta Armouries is exceptional. They made our stay extremely special. Everyone is patient and kind. The customer service of every single person we interacted with left a positive impression.
Our only complaint is that the rooms are starting to feel slightly old and dirty - the carpeting is old and the bathtubs need replacing. However, the towels and sheets smell and feel extremely clean, which is not always the case in a hotel. The Buffet breakfast is awesome and the pool space is extremely inviting. Lastly, the main floor bathrooms and beautiful and kept impeccably clean.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Delta Hotels London Armouries By Marriott
Responded Nov 1, 2024
Dear maxineb612, Thank you for taking a moment to share your thoughts on your most recent stay at our hotel. We are delighted to hear that overall you found your stay exceptional and that our team provided you with positive friendly service as we strive for excellence with all our guest interactions. We appreciate your feedback on updates we could make to our guest rooms and will use your comments for future renovation plans. We hope to have the chance to welcome you back on a future visit and thank you for choosing the Delta London Armouries Hotel! Kindest Regards
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BUYER BEWARE!!!! Our entire hockey team (20 rooms!) was charged for 3 nights even though we booked 2 nights!! We all booked 2 nights on the website months in advance and there was no issue flagged at all. 17 families and 3 coaches all booked this way. Upon arrival, we were all told that we booked 3 nights, which we had NOT, and then were forced to pay the full amount!! They made over $5000 on our team this way! They said that the there was a 2 night minimum stay and that only Friday and Saturday night counted toward that minimum. So even though we all booked Thurs and Fri night without any issue or warning on the website, they pulled this *small print* out at time of check-in. Absolutely unprofessional and greedy behaviour. Had we known this we would not have booked at this hotel and now we never will again.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Delta London, Guest Services / Front Office at Delta Hotels London Armouries By Marriott
Responded Oct 15, 2024
Dear philippac888, Thank you for sharing your feedback with us. We sincerely apologize for the confusion regarding your hockey team’s booking. We understand how frustrating it can be to encounter unexpected charges, especially when you planned your stay months in advance. Typically, our hockey block rates require a two-night minimum for Friday and Saturday nights, and this should have been clearly communicated during the booking process. We regret any lack of clarity and appreciate your feedback, which will help us improve our communication. Please note that Thursday night was not included in the two-night minimum, as it was an additional night. This information should have been conveyed by your coach, as the agreement was made between our Sales office and the team organizer. We apologize for any oversight in relaying this information. We truly appreciate your team choosing to stay with us, and we are truly sorry for the inconvenience this caused. Thank you for bringing this to our attention. - Delta Management Team
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I have stayed at this location many times. Typically, I gush over the service excellence. Unfortunately, those days are over.
Check-in was sort of okay. The team members left me with the impression that their job and key customer interaction was a joke.
I called for extra towels, and it took over twelve minutes on hold for someone to pick up the phone. This was after I called on the hotel's room phone and then called from my cellphone.
My room was not very clean. The comforter had stains on it. The pillow cases were worn out. They chose to go to a valet parking system costing double the previous parking price. The professionalism and courtesy of the parking attendants were atrocious.
The saving grace was the restaurant's service level.
Not sure why their is such a drastic decline in service. I hope they figure it out.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Delta London, Guest Services / Front Office at Delta Hotels London Armouries By Marriott
Responded Jan 27, 2024
Dear Perfect_Fan_Food_Ser, Thank you for taking the time to share about your recent experience with us at The London Delta Armouries. We value all feedback as it helps us improve our customer satisfaction. Our sincerest apologies to hear about your recent stay with us, that is not up to our hotel standards. Please feel free to further discuss your experience with us by calling the hotel directly and asking to speak to one of our managers on duty. Thank you once again for choosing Delta Hotels by Marriott London Armouries. Your feedback is highly valuable to us and we appreciate your honesty. Delta Hotels by Marriott London Armouries Management Team
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We requested a wheelchair accessible room at this hotel. The Accessibility was under par. The bed was too high, the room was carpeted, two people are needed to be able to enter the room, there was only one grab bar at the toilet. Just because there’s a roll in the shower does not make the room accessible. Having said all this, the room was clean. The staff was very pleasant. The food at the restaurant was average. The area was a little bit sketchy with a lot of homeless people in the vicinity, one of who approached us second after exiting our car at the hotel
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Delta London, Guest Services / Front Office at Delta Hotels London Armouries By Marriott
Responded Oct 9, 2024
Hi S9426NAlynnj, Thank you for sharing your feedback with us, and I sincerely apologize that your experience did not meet expectations, particularly regarding accessibility. We take accessibility seriously and are always working to ensure that our rooms are both functional and comfortable for all guests. Our Accessible Room is designed with several features to support those with mobility challenges, including a full roll-in shower with a fold-down bench seat and a removable shower head. Additionally, grab bars are located near the toilet, and the sink area is designed with a cut-out for wheelchair access. I’m sorry to hear that you found these features insufficient and that other aspects of the room didn't meet your needs. I’ve shared your comments with our team as we continually strive to improve. I also want to acknowledge your concern about the area surrounding the hotel, and I’m sorry if this made you feel uncomfortable. We take guest safety seriously and will continue to monitor and improve our efforts in this regard. Once again, I appreciate your feedback and hope we can welcome you back in the future for a more positive stay. Kindest Regards, Delta Hotels by Marriott London Armouries Management Team
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Parking: Parking is available either on an outdoor lot just west of the hotel or underground. The outdoor lot is rented from the TD bank. You get a ticket to go though the gate and pay at the hotel front desk. The underground parking is located down a ramp on the east side of the hotel and confusingly marked valet. You need a code first from check in before going down the ramp. There is space for only 40 vehicles and they say vehicles should be maximum 6 feet tall as it is a historic building. Service: Everyone was very helpful from front desk to wait staff to front door. I would like to mention in particular Jacob at the restaurant and Cindy at the front door. Elevator: Only two but they are quite fast. Rooms: Generally clean and modern, but the carpets looked somewhat well used. The television was very spotty on one floor but not on another. Television channels will vary by room but all seem to come with Netflix and YouTube. You may get a walk in shower or standup shower tub depending on your room, but all seem to have the basics including lots of places to recharge and a small fridge. One room had no bathroom fan while another was on all the time an loud. Dining: On the ground floor the restaurant and bar area were open for dining but with more spacing. There is a breakfast buffet but ordering off the menu seems to produce better quality. History: This is a historic military building and more information and displays can be seen by walking along the second floor. Other; There was a pool closed for construction and a putting green on the opposite side of the restaurant. Unless you like more noise, you might not want an inside the hotel facing room. Signature floors are 18-20 but the lounge on floor 20 is closed for COVID. All suites are in the historic section of the second floor. If you are a Western parent they have special rates so compare if it helps. Overall: A fairly good stay. We would return.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Delta Hotels London Armouries By Marriott
Responded Nov 22, 2021
Dear synToronto, Thank you for choosing to stay with us and we appreciate the details you offered in your review. We are glad to hear we met all your needs and look forward to welcoming you back when the COVID-19 protocols have lifted to allow for even more enjoyment and relaxation. Safe Travels! Pamela
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Overall a nice property, just could have been designed better. Moving the pool to the west side of the building (indoor/outdoor) and making an oasis in the summer time with a cabana bar. Not sure if it’s technically possible, but it’s a lot of space there that can be utilized. It would make it more attractive being the first of its kind in the area and there wouldn’t be the smell of chlorine when you walk in. Use the current pool area for banquets or weddings, it’s a nice space for photos.
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Date of stay: November 2023
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Delta Hotels London Armouries By Marriott
Responded Jan 8, 2024
Dear cresa2024, Thank you for taking a moment to share your experience. Providing an exceptional stay is our goal for every guest. We appreciate your suggestion on how to improve the restaurant and pool area and while a complete redesign of our historical landmark building is not feasible in the near future, we thank you for your time and ideas. Thank you for choosing to stay with us and we hope to have the chance to welcome you back again.
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This is a great hotel in an awful area. The rooms are very good and the staff is wonderful. The bar and associated restaurant is upstairs with no other way to get there so I would not recommend it for disabled people. They will serve downstairs but, while we were there no-one was served downstairs and it lacks the ambiance there.
If I ever have to go to London, Ontario again this would be the place that I would stay but London, Ontario is not a good place to go these days.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Â Not excellent for disabled. Better if you have a car so that you can go to places outside of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Delta Hotels London Armouries By Marriott
Responded Dec 8, 2024
Dear Compass10789680826, Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the quality of our rooms and the service provided by our staff. We also appreciate your comments regarding the restaurant and bar access, and we will take that into consideration for future improvements. We understand your concerns about the location and the challenges it may present, and we hope that despite this, your stay with us was a positive experience. If your travels bring you back to London, Ontario in the future, we would love to welcome you again! - Delta Management Team
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No hot tub , but the pool has an amazing view ! And the locker rooms are very spacious and has everything in them ( showers, washrooms, change rooms, lockers blow dryer and shampoo/cond/bath wash in the showers ) even has a sauna ! The workout room is very nice with a wonderful view of the city ! It’s in the 7 th floor !
Supplies towels in gym and pool area !
There are more places to choose from in the London area.
PRICE RANGE
C$181 - C$243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta london armouries hotel london, delta hotel london, london delta
LOCATION
CanadaOntarioLondonCentral London
NUMBER OF ROOMS
246
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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